Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11538586August 15, 2023
ENGINE, POWER TRAIN
On 12/26/22, I was on a road trip and the car began vibrating violently on the PA turnpike. The car was losing power and would not accelerate. I was forced to stop on the highway with my kids in the car. Hyundai repaired the cylinders in the engine and then it began burning excessive oil, 1 quart ever 1000 miles. For months, I drove this car and as the oil got lower, the car hesitated while driving and ran very rough. On 7/4/23, transmission overheated and once again, car lost power on the road and left me stranded with my kids. Engine is burning excessive oil and causing other issues with car. Was not fixed when car died the first time and has now left me limping along and stranded twice. Car has been at shop since 7/5/23. Engine approved, but dealer can’t get parts. Hyundai won’t approve transmission until engine is replaced, leaving me to drive an unreliable car again when transmission and engine both have known issues. It’s unsafe to continually be stranded by a car that clearly has a bad engine. Would have been more cost effective for Hyundai to replace car at this point and still being given runaround by corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538693August 15, 2023
POWER TRAIN
The main power relay for the hybrid battery shorted out causing the safety plug to also short out. I was driving down the road in a rural location and an error message came up on the screen saying hybrid system error, pull over immediately, and the car would not restart after I pulled over. The car was towed to the dealer and the dealer said that the power relay and the safety plug were shorted out. The main issue that I have is that the hybrid system warning light has come on multiple times and the car had to be towed to the dealership. They always said it was a software problem. The hybrid system warning pull over light first occurred 5 or 6 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538733August 15, 2023
ENGINE
Oil consumption and connecting rod bearings. Engine needs replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538738August 15, 2023
POWER TRAIN
The contact owns a 2012 Hyundai Sonata. The contact stated that after starting the vehicle, the contact attempted to shift into gear, but the transmission failed to shift as intended. There was no warning light illuminated. The contact pressed the release button and the transmission shifted; however, the vehicle was driving abnormally. An independent mechanic was contacted and stated that the vehicle might be experiencing the failure listed in NHTSA Campaign Number: 14V434000 (Power Train) and advised to contact the local dealer. The vehicle was not diagnosed or repaired. The dealer was contacted and stated that the vehicle was not included in the recall. The manufacturer was not contacted. The failure mileage was 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538773August 15, 2023
ENGINE
Car stalling at excerallation. Check Engine light on. Insurance companies indicated denying coverage because there are recalls with engine. My rate went up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538551August 15, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
While I was driving the vehicle late last year (2022) I pulled out of the parking lot of my office and my vehicle did not accelerate even though I was pressing the gas pedal. I pulled over, turned off the car, restarted the car, and everything was normal again. This morning (8/15/23) as my wife was driving my son to school, the car did the same thing and the vehicle did not accelerate even though the gas pedal was pressed and the RPM's were registering but there was no drive power. She had to pull over and restart the car as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538345August 14, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 55 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538441August 14, 2023
UNKNOWN OR OTHER
This is not a safety issue but I feel it need to be recognized my vehicle is peeling paint from on top of roof and I see this happening on numerous amount of Hyundai Sonatas and Hyundai are not addressing the problems and I am still making payments on my car I want this displayed to make everyone aware this is a complete rip off on hyundia's behalf I hope to never purchase a vehicle from any Hyundai's company ever again they will have you going from one person to the next
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538171August 13, 2023
ENGINE
Timing chain failure at 150k. Unknown cause prior to failure at around 135k miles. Only intermittent vibration or mild vibration while accelerating (pass. Side) Sudden loss of power going into limp mode with check engine light flashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537866August 11, 2023
STEERING
As reported by many others, electric power steering column locks up. Happens at least once a week. Turn car off and then start again issue cleared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537874August 11, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537898August 11, 2023
POWER TRAIN, ENGINE
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the message "Pull Over. Stop the Vehicle" was displayed, and the vehicle failed to respond upon depressing the accelerator pedal. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle became drivable after waiting 30 minutes to an hour. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that while reversing and depressing the accelerator pedal, the vehicle jerked, made an abnormally loud sound, and failed to respond. The contact shifted into park(P) and shifted back into reverse(R), and the vehicle jerked and responded. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. There was no warning light illuminated. The contact stated that she had taken the vehicle to an independent mechanic, where a diagnostic test was performed. The contact was referred to the dealer for assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537925August 11, 2023
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? My engine stopped working while I was driving on the highway from Texas to Norman. This happened when I tried downshifting from 6 to 5. How was your safety or the safety of others put at risk? I had to find a way to maneuver from the fast lane to the side of the road without putting myself or any other road user at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? After several failed diagnoses from different specialists such as auto locksmiths and other mechanics looking at the alternator and starter as possible causes of the problem, I had to have it towed to the Hyundai dealership in Norman to have it diagnosed and I was told that it was very likely to be an engine recall issue with a motor inside the engine having locked up. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by Hyundai Norman and they confirmed that it was the engine recall issue, but after sending it to Hyundai headquarters, they are unable to work on the problem due to my vehicle having a salvage title. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages or symptoms prior to the engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538023August 11, 2023
FUEL/PROPULSION SYSTEM
Component : High pressure fuel pump Is being fixed as speak ; can provide statement and diagnostic from mechanic. 2. The first time the fuel pump failed it went out on the freeway, I was accelerating onto the freeway and I hear a big pop sound , the whole car went into limp mode . Leaving to cruising on the freeway. No warning , no check engine . I had children in the car . The issue was deemed ; a faulty fuel pump . Second time mechanic let me know there was a crack in the pump ( had been replaced less than a year ago ) . Because of the crack , gas & fumes filled the cabin of the vehicle , to the point where you could not operate without having all windows down . The vehicle could have caught fire ! Me and my family could have been hospitalized because of these fumes coming through the vents. Again, no check engine , nothing ! That repair is being fixed as we speak . Another $1,200 job . 3. No the vehicle has not been inspected by insurance or law enforcement . Only by licensed mechanic shops . 4. There were no warnings , Both times the high pressure fuel pump failed . No prior signs of the issue the first time & the second time the gas smell was so unbearable , that was the indication .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538046August 11, 2023
FUEL/PROPULSION SYSTEM, ENGINE
I have taken my car to mechanic and they have told me that my car is leaking gasoline. They recommended that I go to the dealer. When I called the dealer they told me that I would have to pay for the diagnosis. This is obviously concerning as gasoline fumes are toxic. There has been no warning lamps turned on this whole time but can definitely smell it when I finish my ride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537679August 10, 2023
EXTERIOR LIGHTING:TAIL LIGHTS, VEHICLE SPEED CONTROL
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 45 MPH, the the passengers side tail light failed. No warning light was illuminated. The vehicle was driven to the independent mechanic where it was diagnosed that the tail light needed to be replaced. The vehicle was repaired however the failure reoccurred and was taken back to the independent mechanic where they stated the harness had melted and advised that he go to the dealer. The vehicle was taken to the dealer where it was confirmed that the passenger's side tail light harness was charred and deformed. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the dealer for a second time where it was informed that the harness or housing had been scorched and the tail light socket melted. The vehicle was repaired. The contact stated while driving 45 MPH, the accelerator had been depressed but the vehicle was slowing down. The contact managed to drive home safely. The following day the vehicle did not start. The vehicle was towed to the independent mechanic where it was confirmed that the battery failed due to the tail light being illuminated all night. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537735August 10, 2023
ENGINE, AIR BAGS, SEAT BELTS
The engine knocking plus seat belt doesn’t work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537319August 9, 2023
UNKNOWN OR OTHER
The vehicle have shift control problem, it jerks hard when put into drive or reverse, also when going up a small hill it feels like the vehicle hangs in between changing from electric to gas. Also there is always a warning that comes on saying " Hybrid System Warning Safety Stop and Do not Drive". The car stops when driving, which makes it dangerous. Took it to two dealership in MCkinney and Irving and they could not fix the problem but rather charge me for diagnosis. All they say is buy new transmission. I called Hyundai for help and all they tell me is that there is no recall on 2012 hybrid model. Its frustrating because thats the only vehicle that i used for work. Need help. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537414August 9, 2023
ENGINE
Engine just stopped while driving This should be apart of the attached recall but it is not showing when looked up by my vinn. How to update this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537064August 8, 2023
POWER TRAIN
transmition problem , stop and go high rev engine sutck in geer angine stals in stop and go tslow moving trafic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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