Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11545744September 20, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Car stalled check engine light came on took to auto zone said a engine problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545320September 19, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN, I recently purchased it from a dealership in Lemon Grove Cailfornia. Ever since I bought it,it has never had a catalytic converter and only one muffler. It is a 2.7L motor DOHC and requires 2 catalytic converters and dual exhaust due to the double overhead cam. It has cause motor oil into my engine block and has coughed my heater core. Also blown head gasket. I have hired certified ASE mechanics to replace parts and then I run into another problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545443September 19, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Sunroof shattered/exploded for no known reason while driving. Resulted in glass falling towards cabin of vehicle as well as loud bang.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545488September 19, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH, the vehicle started shaking violently. The contact pulled over to the side of the roadway and inspected the vehicle. Upon inspecting the vehicle, the contact became aware that the engine oil level was extremely low, even though the vehicle had recently received an oil change three weeks prior to the failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545238September 18, 2023
STEERING
Coupler in steering. Making loud clicking sounds and I was scared to drive car. I've contacted recalls I have a case number but get different answers. I just had it repaired a few days ago. Paid over $313. The service dept said they think it is the coupler because they had several complaints that week and sure enough they said it was the same thing . I believe it was a safety problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545064September 17, 2023
UNKNOWN OR OTHER
My car was stolen it is Hyundai sonata 2012 although anti software has been upgraded . It is been 10 days since then my car was not recovered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544863September 16, 2023
ENGINE
over the course of this last year I've been in contact with Hyundai motors of America and my local Hyundai dealership after my 2015 Hyundai was showing signs of engine issues i was traveling along i-95 with my child at highway speeds when my car suddenly came to a stop causing panic and what could've been a tragic accident. had I wasn't able to regain control of my car. I was told to schedule an appointment which I did that same day taking my car in for service where I learned about several recalls on my car make and model. I was informed that a update was need along with knock sensor detecting software since that initial contact I've taking my car back to the dealer regarding smell of something burning and excessive oil consumption. my local dealership have since performed Nemours oil consumption test finding issues and picking and choosing what information is being sent up to corperate. I had the service manager tell me Hyundai is not willing to honor the repair unless my car engine brakes down or catch fire which is very likely. the service manager then proceeded to state I would in fact need a new engine eventually. "I have everything documented " which then I contacted Hyundai motors America for a second time and was told to return to dealership where a case was open not once but twice and ended up closed stating Hyundai motors America not honoring the extended warranty on my vehicle. this is very hazardous and concerning cause my car again on 9/15/2023 came to a sudden stop traveling highway speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544703September 15, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the oil warning light intermittently illuminated. Additionally, the vehicle made an abnormal sound while driving. The vehicle was taken to an independent mechanic, who diagnosed that the oil level was extremely low. The mechanic advised the contact to take the vehicle to the dealer for the engine to be inspected. The vehicle was then towed to the dealer, where it was diagnosed with bearing wear in the engine. The dealer informed the contact that repairs would be covered under warranty. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544744September 15, 2023
ENGINE, POWER TRAIN
My car is misfiring, hesitating accelerating, severely shaking and vibrating which you can feel in the pedals and steering wheel, and the check engine light is on. This issue has been ongoing for over a week already. When the engine light first came on on 9/7, i pulled over on the side of the road and had a mobile mechanic check it out. The code was coming up as a bad ignition coil in cylinder 1. When he took out the coil and spark plugs, he saw scoring on the spark plug from oil as well as oil being consumed in the cylinder itself which has been causing my vehicle to misfire. The mobile mechanic stated on his invoice that I need a new engine. I took my car to Faulkner Hyundai on 9/11 and they said the best they can do is an oil consumption test even though they personally know I need an engine as well. I have not been able to drive the vehicle due to the ongoing issues, I am afraid for my life and safety that god forbid the car stalls out on the highway while I am traveling to or from work I could get into a major accident. They are putting my life in jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544596September 14, 2023
STEERING
The steering is very loose and the steering wheel has a clunking noise when turning. The steering wheel itself feels a little loose as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544212September 13, 2023
ENGINE
The engine has started to burn oil from the inside of the motor was first noticed May 8th after the oil sending unit was replaced on the March 17th 2023 I thought it was faulty took to the dealership and all the oil had burned out in it. Dealership filled it up went about 1k miles and the oil light came on again too it back to the dealership they decide to do 2 oil composition test on the car. The care failed both times and under the 1k mile mark. Told Hyundai about and put in a claim they entered the wrong mileage on my car so it was denied for recall. I was told to continue to keep just adding oil for every 1k miles I have done this since July 1st 2023 and still is doing it an the engine keeps just burring the oil in the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544226September 13, 2023
ENGINE, UNKNOWN OR OTHER
Consuming 1 quart of oil every 2 weeks, which is about 800 miles of highway driving for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544294September 13, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle had been consuming an abnormal amount of engine oil. The vehicle was taken to the dealer. The failure was not duplicated and only noted as consuming unusual amounts of engine oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544050September 12, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I keep having the same issue with this vehicle's fuel/propulsion system, power train, engine, cruise control. This vehicle is need it's fuel system cleaned now for a 3rd time in less then 2 years. I have done the high mileage maintenance on it as well. I drive the vehicle less than 5,000 miles a year. When I am driving the vehicle, it struggles to speed up, making me press on the gas repeatedly to get to the indicated speed limit. The vehicle does not slow down as it should when pressing on the brakes. I have to press repeatedly over and over and harder on the brakes in order for it to slow down. The vehicle jerks, speeds up without me pressing on the gas and sometimes it will not stop when prompted. I cannot put this vehicle on cruise control, because it speeds up and out of no where, it accelerates causing me to almost collide with another vehicle or object. Even when the vehicle is not in cruise control, the sudden jerks and acceleration puts me, my children and others in harm when it suddenly speeds up, jerks or will not stop in time. It makes a loud noise and jerks even when the car is in a resting position. It loses power, it speeds up when i need it to stay the same speed or slow down. I fear this vehicle is unsafe. I have reported these issues and a few more to the dealership who never responded, so I had to go over their heads, then finally I got a response from their Consumer Affairs' Department, as well as the BBB and they state because of the vehicle's age and/or mileage there is nothing they can do about it. Please help me. This is the only vehicle I have, and I am a single parent who cannot afford another vehicle. What is going on with this car? Why do I have to keep struggling to pay for something to get fixed and it is still not solved. Below, it ask for a date, but it is multiple dates, not just one. I have listed the first time it occurred. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544096September 12, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, the check engine warning light was flashing off and on with a knocking sound coming from the engine. The vehicle was towed to the local dealer who installed a knock sensor to the engine, but the failure persisted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544132September 12, 2023
STEERING, FUEL/PROPULSION SYSTEM
Steering has a clunking/clicking sound when turning left or right. It has gotten worse from when I noticed it. At first I could hear a faint rattling sound when going over bumps in the road (more noticeable in colder time of the year). Now for the past 2-3 years it’s very noticeable and makes clunking like noise every time turning even when parked. When I first heard the faint noise my mechanic couldn’t hear it. He said I have to hear it to know for sure but said it’s possibly the steering column And at that time he priced it at $500 I’m sure it’s more now with this economy. I didn’t get it fixed bc he wasn’t sure and I didn’t want to pay to get it fixed if that wasn’t the problem. I had no idea I could file this complaint otherwise I would have done it sooner! This problem started January 2019. Also the gas gage will blink and say I have no gas even tho I filled up. The sensor to gaging the gas I believe is faulty. Hard to show a mechanic because it does it randomly starting the car, while driving, after filling up to name a few. Then the lines will fill in while driving, stopped at a traffic light/stop sign, starting the car. It will stay good for a while and act up again. This has been doing it so long I’d say it started a few years after owning so around 2015 about 45,000 miles. I’m lucky that I have jobs 5-10mins from my home I haven’t put on miles that most do. Again I would have put in a complaint if I knew of this site. Anyone driving this car could cause an accident if it runs out of gas in the middle of driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544133September 12, 2023
ENGINE
Engine failed while on interstate at 65 miles per hour. Was almost rearended before I could coast it to the side of the road. Tried restarting it and engine began to smoke. Had it towed to a mechanic and then home. Mechanic stated that engine had seized. Received no warning lights before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544187September 12, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
Hybrid car with various hybrid system failures that results in sudden loss of power while driving. this has occurred 3 times to me while on the highway (I-75 in South FL). Car suddenly loses power, could not accelerate but I was able to get off the highway safety. This has been reproduced at the dealer and they first replaced the hybrid generator then the hybrid battery and ECM and now it occurred again yesterday while I had 2 children with me and now they blame the transmission. This is a dangerous car that should be recalled and investigated for the true cause of sudden and unpredictable power loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543751September 11, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
This issue has happened twice in one month on my Hyundai sonata hybrid that I’ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with “Check hybrid engine. Turn off engine”. The dealership has yet to find out the problem and cannot tell me what the issue is both times I’ve brought it in (it’s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543806September 11, 2023
ENGINE
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC Code: P1326 and related the failure to Technical Service Bulletin: 20-01-024H-1 (Theta GDI Engine DTC P1326 - Engine Inspection / Replacement); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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