Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11556945November 27, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SUSPENSION, SEATS
ABS module stopped working and the ABS module light is on. Car automatically brakes by its self sometimes or locks up at stop lights creating dangerous driving situations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556952November 27, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the warning light to turn off the vehicle was illuminated. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to service the vehicle. The vehicle was then towed to the residence. The vehicle was towed to another Hyundai dealer where the vehicle was diagnosed with a failed transmission and battery. The contact was informed that the transmission and battery needed to be replaced. The vehicle was repaired. The contact stated while driving away from the dealer, she heard an unusual knocking sound coming from the engine compartment. The vehicle was taken back to the dealer. The service technician accompanied the contact for a test drive and confirmed the knocking coming from the engine compartment. The contact was informed that the new transmission that was installed was defective, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556958November 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556999November 27, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could not replicate the problem, simply recharged the battery and said I was good to go. Less than 1 week later, the exact same thing happened as I started on a road trip. I had to return the car home and get it towed to Stockton Hyundai for diagnosis. This is car is only 6 years old, has been routinely maintained, and just hit 100k miles, for which Hyundai is denying any repair assistance even though there is a lifetime hybrid battery warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556881November 26, 2023
ENGINE
My 2018 Hyundai Sonata began running low on oil around May 2022 when the car had 86,400 miles on it. I informed the local dealership where I bought the car and had all maintenance completed. The dealership and myself contacted Hyundai Corp. Hyundai Corp approved oil consumption testing which resulted in an induction cleaning in Sept. 2022. This did not resolve the oil burning issue. The dealership service staff informed me that I was given a lifetime warranty on the engine and to keep driving it and putting oil in as needed until the engine failed and then to bring it to the dealership for replacement engine. There evidently was not a fix for the problem. Most recently I have been putting oil in the car every Sunday. I sent an email message to Hyundai Corp about a month ago to request to talk with a case manager regarding this excessive oil issue. In the meantime I have taken my car to the dealership for all suggested maintenance and informed them of the continued oil consumption. Before I received a response from Hyundai, my engine failed. I pulled out of my drive way and my car was stalling and would not accelerate properly then my engine light came on. I drove the car about a quarter mile down the road and turned around and came home in this very scary condition. This is a safety issue due to pulling out on a road with no power to accelerate. I had it towed to the dealership. I was give a case manager from Hyundai. My car has burnt valves and excessive carbon build up from excessive oil burning. Hyundai will not cover engine replacement costs, or buy back the vehicle. This vehicle is available for inspection. I'm not sure if I should leave it at dealership or have it towed home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556744November 25, 2023
ELECTRICAL SYSTEM
This vehicle and many other same vehicles around the same year are experiencing HYBRID SYSTEM FAILURE for no reason and when this happens the car shuts down and has almost caused multiple accidents by shutting down immediately and not driving. This vehicle has a brand new motor, transmission and battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556776November 25, 2023
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
Illumination of the malfunction indicator lamp and/or ABS (Anti-lock brake system) light. My 2012 Sonata Hybrid has been towed twice to Key Hyundai dealer in Jacksonville, FL. They charged me several thousand dollars and the vehicle ABS lamp remains illuminated. The dealership did not offer me alternative transportation and I feel unsafe driving the vehicle. On Friday November 12th they blamed the brake lamp illumination on the Hybrid main battery and gave me an estimate of $12,900.00 to replace the battery. The first time I took the vehicle in for this problem my vehicle was still under 10 year/100,000 mile warranty. My car has approximately only 35,000 miles driven. They did not honor the warranty. This is a brake issue not a battery issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556589November 23, 2023
ENGINE
the coolant reservoir has been dropping showing levels below min even after topping it off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556597November 23, 2023
ENGINE
About a year ago during an extended freeway drive I noticed my engine started to sound different. I checked the oil and found it was a quart low which had never happened before. I filled the oil to its proper level and continued driving. About 100 miles later I decided to check the oil again and found it had used about 1/4 quart. Later my check engine light came on and it showed a code related to failed exhaust sensors. Since then I have had to check and fill the oil every 100 miles or so and now carry 5 quarts of oil in the trunk. I also noticed that my exhaust leaves an oil mark on the ground if I leave the engine running for a couple of minutes. I checked for oil leaks and didn't find any. My miles per gallon reading is also down. Seems to use most oil during freeway driving. I worry the engine could fail at any time and have been forced to restrict my driving to short local trips. I had the knock sensor installed per Hyundai's recall. Hyundai refuses to cover an oil consumption test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556588November 23, 2023
FUEL/PROPULSION SYSTEM
Took a trip to the grocery store, and started up my car when I got back. The engine turned over but after a few seconds, it stalled. Tried this again, but lightly pressed the accelerator. This raised the RPM, but it dropped quickly and stalled the engine again. Made a couple more attempts after and eventually, the engine light came on. Shortly before this incident, I had about 10-15% of gas left in my tank. After this happened, bluelink reported that I had 1% left. Got the vehicle towed to the dealership, where they confirmed the condition and found that the fuel injector for cylinder 3 needed to be replaced. I consider myself lucky that this happened while my vehicle was parked. This would've been a huge safety concern if it happened out on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556408November 22, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Blind-spt warming system inoperable. When malfunctioning, cannot disengage the key from the ignition. Problem has been confirmed by dealer. Vehicle has not been inspected by manufacturer, police, insurance representatives or others. Blind-spot warning light has been illustrated on the dash intermittently since 10/5/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556309November 21, 2023
STEERING
The wheel of my car as I would turn literally locked on me and the car went off to the other side of roadand engine shuts off .this seems to only happen when I make a right turn quickly it is random and I never. Know when this will occur it hurt my hand because the wheel snapped out of my hand as to keep straight . So it's very scary I am looking for help to get itfixed . But I won't feel safe driving it until then I had to buy another car so that I could drive meanwhile I see what I can do about this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556365November 21, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Warning lights keep coming on for ABS and Blind Spot Detection. Please help as I know this has been recalled in other 2018 Sonatas. So why is my VIN # not included in these recent recalls?? I FEAR for mine and my daughter's safety as she turned 16 in February 2023 and started driving this car in August 2023. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556209November 21, 2023
STRUCTURE:BODY
I own a 2016 Hyundai Sonata and on vacation in Florida the cap to the shark Finn Antenna flew off on the highway. I noted there are recalls on newer versions of the Sonata but not on the 2016. I feel that is a problem that Hyundai should address as it is a safety hazard and could cause an accident resulting in injuries. Also the cost to replace the antenna is almost 500 dollar as they do not just sell the cover for the antenna. Thank you for any help you can provide in addressing this issue as I do not want anyone to get hurt because of this faulty problem with the antenna cover.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556229November 21, 2023
ENGINE
My husband and I were driving down i-65 near Montgomery Alabama on 11/17/2023 when all of the warning lights came on and the vehicle lost power. We immediately swerved into the emergency lane to avoid a major accident on a heavily traveled interstate. We arranged for a tow to a repair shop in Montgomery where they diagnosed the problem as an engine seize up. The engine has to be replaced, and the estimated cost was $7,074.81. I did an internet search and discovered others had had the same problem with other Sonatas. My husband contacted the dealership where we bought the car and asked if there was any special program for this type of failure. The service manager was polite, professional and diligent. She looked up the VIN number and confirmed that our vehicle had had all the required maintenance. She said there seemed to be an extended warranty program, but any repairs would have to be approved by the manufacturer. Such approvals could take as long as 60 days. We had the vehicle towed and am awaiting word on next steps. I'm grateful my we weren't killed in an accident on I-65, and the engine failure didn't cause injuries or death to others. The contact stated the local Hyundai Service Center claims they have a backlog and lack the personnel to perform the diagnostic and subsequent repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556268November 21, 2023
UNKNOWN OR OTHER
My Hyundai Sonata started messing up 3 months ago. My check engine light came on I took it to autozone to get it checked and it was my knock sensor wire harness I dont have a warranty on my car and I dont know what else to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556073November 20, 2023
SERVICE BRAKES, HYDRAULIC, HYBRID PROPULSION SYSTEM
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while stopped in traffic, the vehicle independently jolted with a message indicating a Hybrid System safety failure. Additionally, there was a message to stop driving the vehicle with an alarm sounding. The contact veered to the side of the road. The contact was able to continue driving. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) the following day; however, the part to do the recall repair was not yet available. The contact stated that the failure recurred while driving. The contact veered to the side of the road. The vehicle was then taken to an independent mechanic, where it was test-driven; however, the mechanic was unable to duplicate the failure. The local dealer was contacted and informed the contact that the earliest availability was on December 23, 2023. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556129November 20, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speed, the vehicle sputtered and then became inoperable. The check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The diagnostic test was still pending. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555909November 19, 2023
STEERING
This particular model had recalls for the steering washer for previous model years. The 2013 was never included. I have photos of how this washer looked before and after. RIDICULOUS!!! This year, make and model needs to have a recall! I know of others who have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555922November 19, 2023
ENGINE
My Hyundai engine is burning through oil like crazy. Only at 84,000 miles, and everytime I get my oil changed (every 3,000) it is completely dry. This is a known problem with Hyundai, and there needs to be a recall on these vehicles. It is costing me a fortune, and the risk of having my engine fail/catch on fire is not something I want to be worried about everytime I drive my vehicle. Something needs to happen to get this issue resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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