Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10447119February 8, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL FAILED TO RELEASE AFTER BEING DEPRESSED. AS A RESULT, THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CONTACT BELIEVED THAT THE ALL-WEATHER FLOOR MATS (WEATHER TECH ALL WEATHER FLOOR MATS, PART NUMBER: W56) WERE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10446965February 7, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDIA SANTA FE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE TROUBLE CODE DETECTED THAT THE PODS ECU WAS FAULTY. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SEAT WOULD NEED TO BE REPLACED IN ORDER TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446991February 7, 2012
ENGINE AND ENGINE COOLING, VISIBILITY, SEAT BELTS
SO MANY THINGS GOING WRONG BACK SEAT BELTS DON'T WORK, WASHER PUMP DON'T WORK TRIED TO ORDER PART FROM DEALER DO NOT HAVE ANY IN US THE CAMSHAFT SENSOR PIGTAIL DISINTEGRATED FROM BEING TO CLOSE TO THE ENGINE AND NO ONE SELLS THE PART HAVE TO BUY THE COMPLETE ENGINE WIRING KIT FOR ONE LITTLE PLASTIC PIECE THERE SHOULD BE A RECALL ON THIS I READ ONLINE THAT EVERYONE WITH THIS CAR HAD THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447056February 7, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED WITH OUT ANY WARNING. THE CONTACT MENTIONED THAT THE DRIVER WAS ABLE TO CONTROL THE VEHICLE BY SHIFTING GEARS AND ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE CRUISE CONTROL CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 163,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446601February 3, 2012
FUEL SYSTEM, GASOLINE
FUEL FILLER NECK , COMPLETELY RUSTED THROUGH. HAD CAR IN 7 MONTHS AGO FOR THE SALT RECALL ON THE TRAILING ARMS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446223February 2, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE AND WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE ORIGINATED IN THE ENGINE, BUT THERE WAS NO DETERMINATION OF WHAT CAUSED THE FIRE. THE CONTACT'S INSURANCE COMPANY AND THE MANUFACTURER INSPECTED THE VEHICLE AND DETERMINED THAT THE FIRE WAS DUE TO AN ELECTRICAL FAILURE THAT MAY HAVE ORIGINATING IN THE COMPUTER SYSTEM, BATTERY, OR FUSE BOX. THE FAILURE AND CURRENT MILEAGES WERE 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446125February 1, 2012
ENGINE AND ENGINE COOLING, STEERING
I HAD MY SUV WORKED ON PRIOR TO DRIVING IT HOME WHEN I NOTICED A REALLY LOUD NOISE THAT GOT MY ATTENTION. I PULLED MY CAR OVER TO A GAS STATION FILLED UP AND TRIED TO TURN MY ENGINE OVER AND MY ENGINE HAD LOCKED UP. I HAD TO CALL A TOW COMPANY WHICH WAS DIFFICULT SINCE IT WAS THANKSGIVING MORNING AND WAIT AN HR TO GET IT TO THE SHOP. I FOUND OUT MY AC COMPRESSOR HAD LOCKED UP MY MOTOR AND I HAD PAID OVER 3000 IN REPAIRS. I HAD THE POWER STEERING BELT PUT ON AND I WAS NOT INFORMED THE AC COMPRESSOR COULD HAVE BURNT UP MY NEW BELT. EVER SINCE I HAVE HAD ISSUES WITH MY STEERING WHEEL FEELING LOOSE. THE HYUNDAI DEALERSHIP DIDN'T INFORM ME THEY HAD REMOVED MY FUSES # 10 AND # 30. I HAD FOUND THEM LYING ON MY AC COMPRESSOR COVER. THIS CAR WAS RUNNING HOT AND MY MOTOR LOCKED UP DUE TO THE AC COMPRESSOR, SOLENOID ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445444January 26, 2012
AIR BAGS
TL* THE CONTACT OWNED A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER PASSENGER. THE CONTACT'S VEHICLE ROLLED OVER TWICE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE TO TREAT A SHOULDER INJURY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO TOW YARD. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 03/14/12*LJ UPDATED 03/16/12
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10445528January 26, 2012
SUSPENSION
I BOUGHT THIS 2007 SANTA FE IN NOVEMBER, 2007. I TOOK GOOD CARE OF THE CAR AND HAD DONE ALL MAINTENANCE AT HYUNDAI DEALERS. SINCE THE SUMMER OF 2011 (CAR MILEAGE LESS THAN 48000 MILES), I FELT THE CAR HAD ABNORMAL NOISE FROM FRONT, ALSO FELT SUSPENSION BECAME BUMPY. SO I BROUGHT IT TO THE DEALER IN DECEMBER, 2011. THEY FOUND BOTH LEFT AND RIGHT FRONT SUSPENSION SWAY BAR LINKS WERE WORN OUT. THOSE PARTS ARE NOT SUPPOSED TO BE WEAR PARTS. BUT HYUNDAI REFUSED TO ADMIT THEIR FAILURE WITHIN WARRANTY IS A QUALITY ISSUE. AS PART OF THE SUSPENSION SYSTEM, THEIR FAILURE COULD RESULT IN DANGEROUS SITUATION TO PEOPLE. I WANT THEM TO ADMIT THAT PART FAILURE AND RECALL IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444974January 23, 2012
VISIBILITY
ABOUT 10 MINUTES IN TO A TRIP ALL OF A SUDDEN THE WINDSHIELD STARTED FOGGING UP. THE CLIMATE CONTROL PANEL WAS IN AUTO, BLEND WITH PART OF THE AIR GOING TO WINDSHIELD, PART TO FLOORBOARD, TEMP SET TO 72DEGREES ENGINE WAS FULLY WARM, AND WE WERE AT 55MPH. THE FOGGING WAS NOT GRADUAL, FROM THE TIME I NOTICED THE WINDSHIELD STARTING TO FOG, UNTIL VISIBILITY WAS SIGNIFICANTLY REDUCED ALL THE WAY TO THE DASH WAS LESS THAN 2 MINUTES. IT WAS IF A SYSTEM HAD SHUT OFF. I ACTIVATED THE FRONT DEFROST BUTTON,, HIGH FAN TO CLEAR THE WINDOW AND IT ACTUALLY WAS WORSE FOR A FEW SECONDS. I TURNED UP THE HEAT TO 85, AND THE WINDSHIELD STARTED CLEARING. THIS ISSUE HAS BEEN REPORTED BY OTHERS. WEATHER OUTSIDE TEMP ABOUT 45 DEGREES, LIGHT RAIN. WHEN THE TRIP STARTED THE WINDSHIELD WAS PERFECTLY CLEAN AND CLEAR OF ANY INTERIOR FOG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444619January 20, 2012
AIR BAGS
PASSANGER AIR BAG SYSTEM NEVER WORKED PROPERLY IT WAS RETURNED TO DEALER MANY TIMES AND WE WERE TOLD THERE WAS NOTHING THEY COULD DO TO CORRECT THIS. TO THIS DATE THE SYSTEM ONLY WORKS PART TIME,WE WERE TOLD THE PASSANGER MUST WEIGH AT LEAST 125 POUNDS WELL MY WIFE WEIGHS 135 POUNDS.MANY TIMESI HAVE TO REMIND MY WIFE TO GET UP AND SIT DOWN HARDER,ONE DAY WE WILL BE IN AN ACCIDENT AND HAVE NO AIR BAG DEPLOYMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444705January 20, 2012
FUEL SYSTEM, GASOLINE
WAS HAVING WINTER TIRES PUT ON MY CAR WHEN MEHANIC SAID HAD A GAS TANK LEAK...HE SAID IT WAS THE 5TH CAR OF HYUNDAI WITH THE SAME PROBLEM THAT HE SAW...SAID HE NEVER SAW A CAR THIS YOUNG (7YRS) WITH THIS PROBLEM...AM A SINGLE MOTHER WITH THIS CAR..I HAVE HAD NO OTHER PROBLEMS..I SMELL GASOLINE WHEN I WALK AROUND THIS CAR AND WHEN I ENTER MY CAR...PLEASE TELL ME THERE IS HELP...I DO NOT HAVE MONEY AND I DO NOT FEEL SAFE..PLEASE HELP ME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444290January 17, 2012
SERVICE BRAKES, HYDRAULIC
MY REAR BRAKES WERE MAKING NOISE SO I SCHEDULED AN APPOINTMENT.THE REAR BRAKE PADS WERE STICKING TO THE ROTORS OVERHEATING THE ROTORS. BOTH THE REAR PADS & ROTORS NEEDED TO BE REPLACED. I COULD NOT UNDERSTAND WHY THIS HAPPENED SO SOON SO I CALLED THE OWNER OF THE DEALERSHIP. OWNER SAID IT WAS DUE TO THE HILLY AREA WHERE I LIVED. I HAVE LIVED IN THE AREA FOR ABOUT 30 YEARS SO I ASKED WHY I NEVER HAD TO CHANGE MY BRAKES ON OTHER NEW CARS I HAD BOUGHT AT THE DEALERSHIP UNTIL WELL AFTER 30,000 MILES. HE HAD NO ANSWER. WHAT A JOKE! THE ONLY CONCLUSION THAT I CAN ARRIVE AT IS THAT THERE IS A DEFECT AND HYUNDAI DOES NOT WANT TO PAY FOR IT. THIS IS MY THIRD HYUNDAI AND I HAVE NOT HAD PROBLEMS WITH THE OTHER MODELS, A 2002 SONATA AND A 2010 ELANTRA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444297January 17, 2012
STRUCTURE:BODY
DRIVING STRAIGHT ON HIGHWAY AT ABOUT 55 MPH. CAR HOOD BLEW WIDE OPEN AND WAS LAYING UP, OVER MY WINDSHIELD. LEFT ME ALMOST BLINDED; ABLE TO SEE OUT A SMALL OPENING, ABOUT 2-4 INCHES AT BOTTOM OF WINDSHIELD WHERE HOOD IS RAISED UP BY HINGES. WAS ABLE TO GET TO SHOULDER OF ROAD SAFELY. BOTH HOOD LATCH AND SAFETY LATCH FAILED. CAR IS IN EXCEPTIONALLY GOOD CONDITION EXCEPT FOR MY NOW BENT AND DAMAGED HOOD. I AM VERY LUCKY TO BE ALIVE. THANK YOU G-D. I HAVE ALSO REPORTED THIS HOOD FAILURE TO HYUNDAI MOTOR COMPANY. HOPE THIS HELPS TO PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443869January 15, 2012
SUSPENSION
THE BACK RIGHT SUSPENSION BRACKET CONNECTED TO THE REAR SPRING CORRODED TO THE POINT THAT IT BROKE IN HALF. THIS SUSPENSION COMPONENT HOLDS THE WHEEL TO THE FRAME. THIS RESULTED IN THE VEHICLE BECOMMING NON DRIVEAVBLE. THE WHEEL IS GROSSELY MISALIGNED AND THE CAR CANNOT BE DRIVEN. IAM FORTUNATE THIS DID NOT HAPPEN A HIGHER RATE OF SPEED OR SERIOUS INJURY OR DEATH MAY HAVE RESULTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443724January 13, 2012
SUSPENSION
CAR WAS IS GARAGE. WENT TO BACK OUT AND HAD BARELY MOVED AN INCH IN REVERSE WHEN I HEARD A POP AND A WHOOSHING NOISE OF THE FRONT LEFT TIRE DEFLATING. CAR WAS THEN SLANTED/LOPSIDED TO THE LEFT BECAUSE THE TIRE WAS SO DEFLATED. TRIED TO REMOVE TIRE AND COULDN'T GET IT OFF. DISCOVERED THAT THE FRONT LEFT COIL SPRING HAD SNAPPED OFF AND IT WAS LODGED IN THE TIRE. THE SHARP JAGGED END OF THE SPRING IS WHAT POPPED THE TIRE. LUCKY I WASN'T DRIVING WHEN THIS HAPPENED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443286January 10, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442619January 6, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT SHE HEARD A SQUEAKING NOISE COMING FROM THE REAR END OF THE VEHICLE WHILE DRIVING. THE CONTACT ALSO SAW SMOKE COMING FROM THE REAR END OF THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE ROTORS OVERHEATED BECAUSE THE ROTORS WERE NOT PROPERLY GREASED. THE DEALER REPLACED THE REAR BRAKE PADS AND ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 20,773 AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 02/09/12*LJ UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442428January 4, 2012
SERVICE BRAKES, HYDRAULIC
LOTS OF SQUEALING FROM THE CAR FOR OVER A MONTH. BRAKE PADS NEEDED TO BE REPLACED EVEN THOUGH THERE IS BARELY 16,000 MILES ON THE CAR. THE MECHANIC I TOOK IT TO SAID ONE BRAKE PAD IN PARTICULAR WAS VERY WORN OUT. THIS SHOULD NOT BE HAPPENING TO A CAR WITH THIS LITTLE MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442195January 3, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE AIRBAG AND TENSION WIRES WERE RESET NUMEROUS TIMES WITHIN THE LAST YEAR, BUT THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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