Hyundai Santa Fe Complaints
8,019 consumer complaints on file.
- #10715139May 7, 2015FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
MY GAS GAUGE STOPPED WORKING CORRECTLY, GOING UP AND DOWN BUT NEVER PASSING ONE HALF A TANK AND THE CHECK ENGINE LIGHT REMAINS ON ALL THE TIME. THE MECHANIC SAID THE SEATS WOULD NEED TO BE TAKEN OUT TO GET TO THE SENSOR, THAT IT WAS PROBABLY BAD AND WOULD NEED A NEW ONE. I TRIED TO ESTIMATE HOW MUCH GAS I HAD IN THE TANK BY USING THE ODOMETER AND RESETTING AT 0 FOR A GAS FILLUP TILL I GOT THE CAR IN FOR SERVICE. THE TANK WOULD KICK THE GAS BACK AT HALF A TANK SO I WAS GETTING ONLY 8 GALLONS IN. ON TUESDAY I RAN OUT OF GAS ON A HIGHWAY GOING 55, WHICH WAS DANGEROUS, AS THERE WAS A TRUCK BEHIND ME AND HE HAD TO SWERVE INTO THE MEDIAN TO AVOID HITTING ME WHEN MY CAR DIED. I WAS TOWED TO THE MECHANIC. THE MECHANIC CHECKED BYTAKING THE SEATS OUT AND PUTTING IN A NEW SENSOR. HE FILLED THE GAS TANK UP (19.9 GALLONS) AND YET WITH THE NEW SENSOR IN, THE GAUGE STILL READS ONLY HALF A TANK AND THE CHECK ENGINE LIGHT IS STILL ON. SOMETHING ELSE IS WRONG AND I SEE THAT MANY OTHER PEOPLE HAVE THIS SAFETY ISSUE WITH THIS CAR AND IT HAS NOT BEEN RECALLED OR RESOLVED EFFECTIVELY. DOES SOMEONE HAVE TO DIE FIRST? ARE WE SURE SOMEONE HAS NOT ALREADY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715173May 7, 2015VEHICLE SPEED CONTROL, POWER TRAIN
AT FIRST I NOTICED THAT SOMETIMES (RANDOMLY) WHEN I STARTED MY CAR AFTER SITTING FOR A LONGER PERIOD LIKE 6 OR 8 HOURS THAT I'D TURN THE KEY AND WITHOUT PRESSING ANY PEDALS THE VEHICLE'S RPMS START TO CLIMB UP SLOWLY. IT MAX'S OUT AT 4000RPMS AND STAYS THERE FOR AWHILE THEN WILL DECREASE ON ITS OWN AFTER AWHILE (RANDOM TIMING ALWAYS). IF I STEP ON THE GAS AS ITS REVVING UP IT RELEASES AND GOES BACK DOWN. IF I BRAKE IT DOES NOTHING. SO AFTER A FEW WEEKS OF NOTICING THIS PROBLEM, TAKING IT TO THE MECHANIC AND HAVING THE THROTTLE BODY CLEANED, AND A GASKET REPLACED THE VEHICLE HAS NOW STARTED TO REV UP ON ITS OWN AFTER I RELEASE THE GAS PEDAL WHEN DRIVING AT HIGH SPEEDS OF 80 OR OVER. I LET OFF THE GAS THEN IT REVS UP QUICKLY TO 4000 THEN AGAIN QUICKLY SHOOTS BACK DOWN BELOW NORMAL. IT DIDN'T DO THE HIGHWAY PROBLEM AS MUCH I NOTICED WHEN THE FUEL WAS LOW, BUT WHEN I FILLED MY TANK THE PROBLEM CAME BACK AGAIN. IT DID STILL REV ON IT'S OWN FROM COLD START THE WHOLE TIME STILL REGARDLESS OF FUEL LEVEL. I NOTICED THIS WEEK IT NOW JUMPS WHEN I PUT IT IN DRIVE OR REVERSE AFTER A COLD START AND THE OTHER DAY IT SEEMED TO LOSE ITS GUSTO AS I WAS TURNING A CORNER, THEN IT REVVED HIGH AND WENT BACK TO NORMAL. THIS IS ALL VERY SCARY AND I AM CONCERNED AS I READ MORE AND MORE THAT THIS IS A WIDE SPREAD PROBLEM THAT COULD CAUSE INJURY OR FATALITY. NO ONE SEEMS TO BE ABLE TO SAY WHAT THE PROBLEM IS, JUST THAT IT COULD BE A BUNCH OF THINGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714700May 5, 2015SERVICE BRAKES
AT 3:30 P.M. I WAS IN MY 2007 HYUNDAI SANTA FE ON MY DRIVEWAY, WAITING FOR THE GARAGE DOOR TO GO UP. MY FOOT WAS ON THE BRAKE. WITHOUT WARNING, THE CAR ACCELERATED. (THE 20 MPH SHOWN ABOVE IS APPROXIMATE.) THE CAR RAN INTO THE GARAGE DOOR AND KNOCKED IT OFF ITS TRACKS. IT CRASHED INTO BUILT-IN WOODEN CABINETS ALONG THE SIDE OF THE GARAGE AND CAME TO REST AGAINST A WOODEN PLATFORM AT THE FRONT OF THE GARAGE. MY FOOT DID NOT LEAVE THE BRAKE PEDAL DURING THIS TIME. THE GARAGE DOOR AND WOODEN CABINETS WERE DESTROYED. THE CAR WAS DECLARED TO BE UNREPAIRABLE. I WAS CONSIDERABLY SHAKEN UP BUT LUCKILY NOT INJURED PHYSICALLY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714717May 5, 2015ENGINE, ELECTRICAL SYSTEM
HYUNDAI DEALER INFORMED ME THAT VALVE COVER GASKET IS LEAKING ONTO ALTERNATOR WHICH WILL CAUSE IT TO FAIL. ESTIMATED OUT OF POCKET COST TO REPAIR IS OVER $700. THIS IS THE SAME PROBLEM THAT CAUSED THE RECALL ON THE HYUNDAI VERA CRUZ. I'M AFRAID THAT THE ALTERNATOR WILL FAIL AT SPEED CAUSING LOSS OF POWER AND DIMINISH BRAKING AND STEERING CAPABILITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714170May 2, 2015FUEL/PROPULSION SYSTEM
HYUNDAI HYUNDAI FOR ABOUT A YEAR AND THE FUEL GAUGE HAS BEEN SCREWING UP 3 MONTHS AFTER PURCHASING THE CAR USED. THIS SEEMS TO BE A COMMON PROBLEM I'VE NOTICED SEVERAL OTHER PEOPLE COMPLAINED ABOUT IT I DON'T UNDERSTAND HOW MANY FACTORS CAN JUST NOT REPAIR SUCH AN ISSUE ESPECIALLY ITS COST BETWEEN 500 TO 700 DOLLARS TO REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713680April 29, 2015TIRES, WHEELS:RIM
RETURNING HOME ON A HIGHWAY, WHEN I VEER TOWARDS THE LEFT, THE FRONT-RIGHT TIRE AND RIM STARTED SEPARATING SO I STOPPED THEN LOOKED AT THE CAR AND SAW THE TIRES WERE RIPPED APART! IT OCCURRED TO ME I SMELLED AROUND A HALF HOUR BEFORE THIS INCIDENT. THE DEALER AND THE 24 HOUR TOWING TRUCK SAID IT WAS MY FAULT BUT LATER, THE MECHANIC SAW SOMETHING ELSE; UNFORTUNATELY, THEY STILL CHARGED ME @ $300.00! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713563April 29, 2015ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT, BATTERY LIGHT, ECS LIGHT, AND ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE CRANK SHAFT POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713313April 28, 2015SERVICE BRAKES
WHEN PRESSING ON THE BRAKE IT VIBRATES AND ACTS LIKE SOMETHING IS GOING TO BRAKE WITH CRUNCHING NOISE SOUND AND I LITERALLY HAVE TO TAKE MY FEET OFF THE BRAKE. THE ACCELERATOR IS DOING THE SAME THING IT HAS THE SAME NOISE WHEN PRESSING ON IT. THIS IS SOMETHING THAT IS VERY DANGEROUS AND SHOULD BE ADDRESSED. I HAVE TALKED TO TWO DIFFERENT PLACES THAT FIX CARS AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THIS HAPPENS PERIODICALLY WHEN DRIVING BUT IT MANAGES TO DO SO EVERYDAY. THIS IS PUZZLING TO ME AND I FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED. PROBLEM BEING CHECKED INTO CAN SAVE A LIFE. BRAKES AND ACCELERATOR ARE TWO VERY DANGEROUS PROBLEMS WHEN YOU DRIVING ON A STREET OR HIGHWAY. SOMEONE NEEDS TO LOOK INTO THIS SITUATION, BECAUSE IT IS NOT FUN AND GAMES DRIVING THIS VEHICLE, IN FACT IT IS SCARY AND I AM TIRED OF BEING SCARED TO DRIVE THIS VEHICLE AND TIRED OF COMPLAINING ABOUT THIS VEHICLE BEING UNSAFE. AS THIS VEHICLE WAS MADE BY HYUNDAI YOU SHOULD HAVE COMPASSION ENOUGH TO FIND OUT WHERE THIS IS COMING FROM. PEOPLE ARE NOT JUST MAKING THIS UP. THIS IS REALLY HAPPENING. TAKE RESPONSIBILITY AND LOOK INTO THIS PROBLEM. JUST PURCHASED THIS VEHICLE 02/28/2015. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713344April 28, 2015FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE FUEL LEVEL GAUGE CHANGES RANDOMLY. CHECK ENGINES CODES P0463, P0464, P2068 INDICATES A FUEL LEVEL SENSOR FAILURE. THIS IS ISSUE HAS OCCURRED ON OTHER CAR MANUFACTURERS POTENTIALLY USING THE SAME SENSOR SYSTEM. THERE HAVE BEEN NO RECALLS ISSUED FOR THIS PROBLEM. THE OWNER WILL NOT BE ABLE TO KNOW THE ACCURATE FUEL LEVEL OF THE VEHICLE. THIS MAY CAUSE TANK OVERFILLING AND POTENTIALLY SAFETY AND ENVIRONMENTAL ISSUES. THIS IS VERY EXPENSIVE TO REPAIR ($1000) AND IS NOT COVERED BY HYUNDAI AFTER THE 5 YEAR WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713354April 28, 2015SERVICE BRAKES, VEHICLE SPEED CONTROL
TODAY APRIL 28, 2015, MY MOTHER, DAUGHTER AND I WERE COMING HOME FROM RUNNING AN ERRAND, WHEN WE CAME TO ARE HOUSE WE PULLED UP AND WENT IN REVERSE TO PULL INTO THE DRIVE WAY LIKE NORMAL SO WE CAN PARK THE CAR IN THE GARAGE. WHEN WE PULLED IN WE WERE GOING JUST 5MPH. THEN SUDDENLY WHEN MY MOM WAS PUSHING THE BRAKE THE STOP AND PUT THE CAR INTO PARK. THE CAR OUT OF NO WHERE LURCHED AND CRASHED INTO ARE WASHER, WATER HEATER , AND CAUSED THE BACK WINDSHIELD TO SHATTER. AN WE HAVE HAD THIS CAR FOR 3 YEARS AND ITS ALWAYS THE SAME ROUTINE, SO WERE VERY SHOOK UP ON HOW THIS COULD HAPPEN. EVEN THOUGH THIS HAPPENED AT A RESIDENT IM FILING THIS SINCE IT COULD HAPPEN ANYWHERE TO ANOTHER CAR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712944April 26, 2015STEERING
ERRATIC STEERING IN HIGHWAY SPEEDS. DID NOT TEST @ HIGHWAY SPEEDS WHEN PURCHASED, BAD MISTAKE!! I CAN NOT TAKE LONG TRIPS BECAUSE IT'S VERY FATIGUING TO DRIVE. CONSTANTLY HAVE TO OVER-CORRECT/CORRECT STEERING!! I FEEL VERY UNSAFE IN THIS VEHICLE!! ANYONE CONTEMPLATING A 2013/14 SANTA FE, PLEASE DO NOT PURCHASE. THIS CAR IS COMPLETELY UNSAFE TO DRIVE @ HIGHWAY SPEEDS. NOT TO MENTION ON A BREEZY DAY THE CAR JUST WANDERS ALL OVER THE HIGHWAY. OWNERSHIP OF THIS VEHICLE HAS BEEN A NIGHTMARE AND MY WORST MISTAKE, TO DATE IN REGARDS TO A VEHICLE PURCHASE. NO FIXES AVAILABLE AND NO RELIEF FROM THIS IN SIGHT. I HAVE A $30K VEHICLE THAT I CAN'T EVEN DRIVE, UNLESS ITS JUST AROUND TOWN. VERY NERVE RACKING TO DRIVE ON THE HIGHWAY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712711April 24, 2015VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT 40 MPH, THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL BUT THE VEHICLE ACCELERATED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO SET A SPEED, THE CRUISE CONTROL INDEPENDENTLY DEACTIVATED. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL FEATURE WAS ENGAGED, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 7/28/15*CN UPDATED 10/11/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712747April 24, 2015FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROVIDE A PROPER READING AND WOULD FLUCTUATE FROM FULL TO EMPTY AFTER THE TANK WAS REFUELED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED DUE TO THE FAILURE. THE FAILURE WAS REPORTED TO THE AUTHORIZED DEALER WHO STATED THAT THE CONTACT WAS NOT INCLUDED IN A MANUFACTURER RECALL AND THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712394April 23, 2015EXTERIOR LIGHTING
THE HEADLIGHTS ARE DIRECTED DOWNWARD SUCH THAT THEY DO NOT SUFFICIENTLY ILLUMINATE THE ROADWAY. EXCEEDING SPEEDS OF APPROXIMATELY 35 MPH AT NIGHT ON A LEVEL SURFACE REQUIRES OVER-DRIVING THE HEADLIGHTS; HIGH BEAMS MUST BE USED AT ALL TIMES AT GREATER SPEEDS TO DRIVE SAFELY. THE COMPANY REFERS ME TO THE DEALERSHIP AND VICE VERSA; WHILE THEY EACH ACKNOWLEDGE THAT THIS IS A COMMON PROBLEM, NEITHER IS WILLING TO TAKE STEPS TO RECTIFY THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10711925April 21, 2015SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND RIGHT INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25. UPDATED 7/9/15*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706638April 20, 2015STEERING
VEHICLE IS UNSTABLE AT HIGHWAY SPEEDS ABOVE 55+ MPH. VEHICLE HAS 3 STEERING MODES (COMFORT, NORMAL & SPORT) AND REGARDLESS OF WHICH ONE, THE VEHICLE REQUIRES CONSTANT COURSE CORRECTION. AT FIRST I THOUGHT CROSS WINDS MIGHT HAVE BEEN THE ISSUE AND IT IS NOT. CROSS WINDS WILL ACTUALLY MAKE IT WORSE. I'VE CONTACT THE DEALER AND I WAS INFORMED THE PROBLEM WAS A KNOWN ISSUE. I HAVE AN INFANT CHILD AND ANOTHER ON THE WAY. THIS IS A SERIOUS CONCERN AS THIS VEHICLE SHOWS SIGNS TO BE UNSTABLE AND CAUSES FATIGUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706687April 20, 2015STEERING
I WAS DRIVING ON THE 405 FREEWAY AND I STARTED NOTICING THAT THE VEHICLE DID NOT STAY IN ITS LANE EVEN THOUGH I WASN'T MOVING THE STEERING WHEEL, IT VEER TO THE RIGHT AND LEFT CONTINUOUSLY I HAD TO KEEP MY HANDS ON THE STEERING WHEEL IN ORDER TO TRY TO KEEP IT STRAIGHT, WHEN I PURCHASE THIS VEHICLE I DID NOT NOTICE THE ISSUE BECAUSE I ONLY DROVE IT FOR A MILE OR TWO DOWN THE FREEWAY, I HEADED HOME AND THAT'S WHEN I NOTICE THE PROBLEM, TO ME THIS IS A SAFETY CONCERN AND I THINK THAT HYUNDAI SHOULD LOOK INTO THIS ISSUE BEFORE SOMEONE HAS AN ACCIDENT. I'LL BE BRINGING IT BACK TO THE DEALERSHIP TO SEE IF THEY ARE ABLE TO RESOLVE THE CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10711846April 20, 2015ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
NOTICED FUEL GAUGE STARTED TO FLUCTUATE WHENEVER VEHICLE WAS PARKED FOR A WHILE. STOPPED AT CHURCH SHOWED 1/4 TANK WITH A RANGE OF 90 MILES, STOPPED AT WALMART SHOWED BETWEEN 1/4 & 1/2 TANK AND A RANGE OF 147 MILES. ABOUT TO TAKE THIS VEHICLE ON THE ROAD AND REALLY HAVE NO CHOICE BUT TO HAVE IT FIXED. DROVE OLD VEHICLES FOR YEARS AND NEVER HAD A FUEL GAUGE GO BAD. THIS IS ONLY UNDER WARRANTY FOR 5/60K SO THANKS HYUNDAI, I AM CROSSING THEM OFF THE LIST OF MY NEXT CAR MODEL. BTW $600 BILL FOR THIS. PEOPLE WANT TO KNOW IF IT'S A SAFETY FACTOR. OF COURSE NOT, RUNNING OUT OF GAS ON THE MIDDLE OF AN INTERSTATE CAN'T BE A SAFETY PROBLEM. TO ME IT'S NO DIFFERENT THAN HAVING YOUR KEYS TURN YOUR IGNITION SWITCH OFF CAUSE THEY'RE TOO HEAVY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706485April 19, 2015FUEL/PROPULSION SYSTEM
WHEN I STARTED THE ENGINE, THE FUEL GAUGE SHOWED THE GAS TANK EMPTY, THE CHECK ENGINE LIGHT WAS ON, AND THE EMPTY GAS TANK LIGHT WAS ON, EVEN THOUGH THE GAS TANK WAS FILLED YESTERDAY. THEN FUEL LEVEL GAUGE IS FLUCTUATING FROM FULL TO EMPTY TANK WHEN DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706328April 17, 2015ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
GAS GAUGE READS EMPTY TO 1/4 FULL AFTER FILLING. DRIVING HOME FROM WORK, LOST ALL POWER TO VEHICLE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL WENT ON. HAD VEHICLE TOWED THEN READ OTHER COMPLAINTS.WHEN I RESTARTED VEHICLE NEXT DAY THE VEHICLE SEEMED TO RUN FINE.THE FUEL LIGHT AND CHECK ENGINE LIGHT ARE STILL ON BUT THAT IS A DIFFERENT ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0