Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10761746September 5, 2015
FUEL/PROPULSION SYSTEM
MY GAS GAUGE STARTED MALFUNCTIONING EARLIER IN 2015, THEN IT TOTALLY WENT OUT BY MAY OF 2015. NOW, IT WORKS WHEN IT WANTS TO, BUT IT'S NEVER REALLY RIGHT. MY TRIP GAUGE DOESN'T WORK EITHER. THANKS TO THIS ISSUE, I FAILED MY SMOG TEST, THEY SAID THAT MY GAS TANK SENSORS NEED TO BE REPLACED. I GOT AN ESTIMATE OF NEARLY $1000 TO COMPLETE THIS PROCEDURE THAT LOTS OF OTHER OWNERS HAVE HAD PROBLEMS WITH. WHY ISN'T THIS A REPAIR COVERED BY HYUNDAI? DO YOU BUILD YOUR PRODUCTS TO LAST LONG ENOUGH TO MAKE IT THROUGH YOUR WARRANTY PERIOD? I'VE NEVER HAD TO REPLACE THIS WITH PREVIOUS VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761807September 5, 2015
ENGINE
THIS VEHICLE HAS BEEN HAD A FLUCTUATION IDLE FOR OVER A YEAR. IT HAS BEEN TO THE DEALER FOR SERVICE ON THIS ISSUE MANY TIMES. NO CODES ARE EVERY THROWN. I BROUGHT THE TSB ABOUT IDLE ISSUES TO THE DEALER'S ATTENTIONS. THEY SAID THIS WAS ONLY FOR CERTAIN ERROR CODES. HYUNDAI USA WAS DIRECTLY CONTACTED ABOUT THIS ISSUE. NO REPAIRS WERE MADE FOR THIS ISSUE. THE VEHICLE HAS THE 3.3L V6 ENGINE. SE TRIM LEVEL. THE ENGINE STALLED WHEN DECELERATING FROM A HIGHWAY SPEEDS TO A STOP. IT STALLED BEFORE THE CAR STOPPED. IT RESTARTED AND DROVE AFTER THAT. NO CHECK ENGINE LIGHT. I STOPPED AT THE DEALER THAT SAME DAY. I HAD THEM CHECK THE ELECTRICAL SYSTEM JSUT TO BE SURE THAT WAS NOT THE ISSUE. BATTERY, CHARING, ETC ALL TESTED FINE. I HAVE THE PRINTOUT. SO THE VECHICLE DID NOT SHOW A CHECK ENGINE LIGHT THE DEALER OFFERED NO OTHER ASSISTANCE. IT IS CLEAR FROM SEARCHING THE INTERNET THAT MANY MANY PEOPLE HAVE AN ISSUE WITH HYUNDAI VEHICLES AROUND 2009 STALLING. MOST ALL OF THESE PEOPLE REPORT THE ISSUE WITH NO CODES. SO THE DEALER IS LIMITED IN WHAT THEY CAN DO. THEY TALKED ABOUT ECM UPDATES (FIRMWARE), AND A FUEL SYSTEM SENSOR, AND THE CRANKCASE SENOR. THIS IS CLEARLY A LARGE ISSUE PUTTING PEOPLE AT RISK. THE NHTSA AND NTSB SHOULD LAUNCH A FULL INVESTIGATION, AND FIND A REAL SOLUTION. ISSUE A TSB AT A MINIMUM, OR A RECALL IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761159September 3, 2015
ELECTRICAL SYSTEM
WHILE DRIVING THE FUEL GAUGE DROPPED TO EMPTY. THEN THE CHECK ENGINE LIGHT CAME ON. I HAD TO CODE READ AT A LOCAL AUTOMOTIVE STORE. THE PRICE OF THERE PART WAS 350. I CAN ONLY IMAGINE WHAT A DEALER WILL CHARGE. HE TOLD ME IT WAS A FUEL LEVEL SENDING UNIT. AFTER RESEARCHING THIS I FOUND LOTS OF COMPLAINTS ON THIS SAME ISSUE. THIS SHOULD NOT BE FAILING THIS SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761243September 3, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHEN STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT FLICKERED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WIRING WAS RECONNECTED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. MA 10/15/2015 THE CONSUMER STATED THE PASSENGER SEAT BELT ASSEMBLY WAS REPLACED. UPDATED 01/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761289September 3, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING 50 MPH, THE DRIVER SIDE SUN VISOR DETACHED AND OBSTRUCTED THE DRIVER SIDE VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760903September 2, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE ABS SYSTEM LIGHT HAS TURNED ON. IT HAPPENED BEFORE THE ABOVE DATE, STOPPED COMING ON, AND NOW HAS RETURNED. I PUT BRAKE FLUID IN THE LITTLE COMPARTMENT UNDER THE HOOD. THE LIGHT GOES OUT TEMPORARILY. PEP BOYS TOLD ME THE PROBLEM IS ABS RELATED. ALSO, A VERY COSTLY JOB. THE CAR ALSO HAS A PROBLEM ACCEPTING GAS. I HAVE BEEN TOLD THAT THE GAS MAY BE POURING INTO THE TANK TOO FAST AT THE STATION AND SPLASHING ON THE SIDE OF THE TANK MAKING THE PUMP THINK IT IS FULL. PEP BOYS TOLD ME THAT IT IS A PROBLEM WITH EVAPORATION AND THAT IT IS A VERY COSTLY JOB OF ROUGHLY 1000.00. AMERICA SHOULD BE A MORE ETHICAL AND MORAL COUNTRY. THE CONSUMER SHOULD NOT BE "RIPPED OFF"" AFTER CHOOSING TO PURCHASE A USED VEHICLES. FOREIGN CARS SHOULD NOT BE ALLOWED INTO THIS COUNTRY WHEN THEY HAVE DEFECTS. ALL USED VEHICLES SHOULD HAVE TO CONFORM TO STATE INSPECTIONS AND GARAGE INSPECTIONS BEFORE OFFERING IT TO THE CONSUMER. CONSUMERS SHOULD GET A CLEAN BILL OF HEALTH FROM THE DEALERSHIP ABOUT THE CAR. MONEY IS SO PRECIOUS AND RARE. WHY ARE WE EXPECTED TO SPEND IT ON A "LEMON?" I WENT TO A USED CAR DEALERSHIP AND THE CAR HAD A MULTITUDE OF PROBLEMS THAT WERE NOT REVEALED. I PAID FAR TOO MUCH FOR A USED CAR WITH PROBLEMS. I HAVE MADE A LOT OF REPAIRS. I RE-PURCHASED THE CAR IN REPAIR COSTS. CARS ARE NOT LIKE CLOTHING WHEREBY YOU TRY IT ON AND IF IT DOESN'T FIT YOU DON'T BUY IT. A CAR SHOULD UNDERGO INTENSE INSPECTION BY THE STATE BEFORE A DEALERSHIP CAN PUT IT ON THEIR LOT. THE INSPECTION SHOULD CREATE MORE VALIDITY ABOUT THE AMOUNT CHARGED FOR A USED CAR. IT WOULD BE A GOOD WAY TO SPEND TAXPAYER DOLLARS, GIVEN THE CURRENT COST OF TAXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760882September 1, 2015
AIR BAGS, SEAT BELTS
MY AIRBAG LIGHT IS ON. I WAS INFORMED IT WAS DUE TO THE PASSENGER SEATBELT. SOMETHING TO DO WITH THE TENSION AND THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760443August 31, 2015
ENGINE, POWER TRAIN
THE CAR MAKES A SCRAPING METAL NOISE ONLY WHEN ACCELERATING. SPEED IS NOT A FACTOR. HAPPENS EACH AND EVERYTIME YOU ACCELERATE. HYUNDAI REPLACED THE CRANK POSITION SENSOR WHEEL TWICE. HYUNDAI DOES NOT KNOW WHAT THE PROBLEM IS AND HAVE HAD MY CAR FOR ALMOST 2 MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760135August 29, 2015
AIR BAGS
ON DAY THE AIR BAG WARNING LIGHT CAME ON ON THE VEHICLE AND HAS NEVER GONE OFF. THE DEALER TOLD ME THAT THE AIR BAG CONTROL MODULE HAD FAILED. THE DEALER TOLD ME THE REPAIR WOULD COST $450!. I COULD NOT AFFORD TO SPEND THAT MUCH MONEY TO HAVE IT FIXED. I HAVE ALREADY SPENT OVER $3000 ON REPAIRS FOR THIS VEHICLE AND I CANNOT AFFORD TO PUT ANY MORE MONEY IT TO. FROM THE NUMBER OF AIR BAG COMPLAINTS I HAVE SEEN I THINK THERE SHOULD BE A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760154August 29, 2015
FUEL/PROPULSION SYSTEM
WHEN THE FUEL GAUGE GETS AROUND HALF FULL, THE GAUGE BOUNCES AROUND BELOW THE HALF FULL AND EMPTY. THE CHECK ENGINE INDICATOR LIGHT COMES ON AND STAYS ON. CANNOT EXACTLY DETERMINE HOW MUCH FUEL IS LEFT IN TANK. HAD FUEL SENSING PARTS REPLACED AT A COST OF APPROXIMATELY $600 BY A MASTER ASE CERTIFIED TECHNICIAN. AFTER REPAIRS WE FILLED THE TANK WITH FUEL. ALTHOUGH TANK WAS FULL IT ONLY REGISTERED 3/4 FULL WITH A RANGE OF 254 MILES. BEFORE THIS INCIDENT, THE RANGE WAS 320 - 324 MILES. RETURNED TO TECHNICIAN WHO ALERTED US THAT HE HAS SEEN MANY SIMILAR PROBLEMS WITH HYUNDAIS AND KIAS. HE BELIEVES HYUNDAI SHOULD RECALL AND FIX PROBLEMS. THIS ATTESTED TO BY SIMILAR PROBLEMS LISTED ON YOUR SITE SAFER CAR.GOV. MY WIFE AND I ARE IN OUR 70S AND ARE CONCERNED WE WILL RUN OUT OF GAS ON A REMOTE HIGHWAY OR ENGINE WILL STALL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759917August 28, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE HAVING THE VEHICLE INSPECTED, THE INSPECTION TECHNICIAN NOTIFIED THE CONTACT THAT THE VEHICLE FAILED DUE TO THE FUEL SENSOR GAUGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759208August 25, 2015
STRUCTURE:BODY
INTERIOR DOOR HANDLES ON 2003 HYUNDAI SANTA FE ARE SEPARATING FROM THE CHROME PLATING EXACTLY AS IN THE RECALL FOR, NHTSA CAMPAIGN NUMBER: 09V317000, DEALER WILL NOT CORRECT AS THERE HAS NOT BEEN AN OFFICIAL RECALL ANNOUNCEMENT, BUT THESE APPEAR TO BE THE SAME TYPE, STYLE, MAKE HANDLES AS THAT IN THE RECALL. HANDLES ARE SHARP AND WILL CUT PASSENGERS IF HANDLED IMPROPERLY. DICK DEAN OF BALLWIN MISSOURI (DEALER)SUGGESTED PLACEING TAPE OF THE HANDLES WHICH IS TOTALLY UNACCEPTABLE. FILING THIS FOR MY FATHER WHO OWNS THE VEHICLE. I OWNED THE SONATA IN THE RECALL AND KNOW FIRST HAND THESE ARE THE EXACT SAME HANDLES WITH THE SAME PROBLEM. I ALSO OWN A 2004 SANTA FE WHERE THE PROBLEM HAS NOT STARTED TO OCCUR YET, BUT THEY TOO APPEAR TO BE THE SAME HANDLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750416August 21, 2015
FUEL/PROPULSION SYSTEM
I BROUGHT CAR FOR A INSPECTION STICKER AND IT FAILED BECAUSE A SMALL VAPOR LEAK. THIS WAS DONE IN MAY OF 2015. THE REPAIR MADE WAS TO REPLACE THE CELLULOID IN ENGINE COMPARTMENT. WAS TOLD TO DRIVE VEHICLE SO COMPUTER COULD RESET ITSELF. WEEKS PASSED AND CHECK ENGINE LIGHT WOULD COME ON AND OFF. IT DID NOT WORK. BROUGHT BACK TO SHOP ONLY THIS TIME I NOTICED THAT THERE WAS A VERY STRONG GAS SMELL INSIDE AND UNDER CAR. WHEN MY MECHANIC LOOKED AT IT HE NOTICED 3 SMALL PIN HOLES IN THE TANK AND THAT'S WHERE WE GETTING THE VAPOR. I RESEARCHED IT FOR RECALL NOTHING FOUND CALLED DEALER AND WAS TOLD THERE WAS NOTHING ABOUT MY PROBLEM. DURING MY RESEARCH I CAME ACROSS MANY ARTICLES OF OTHER PEOPLE HAVING SAME PROBLEM. BUT HYUNDAI REFUSES TO ACKNOWLEDGE ANY PROBLEM WITH GAS TANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750437August 21, 2015
STEERING
LOST POWER STEERING, WITHOUT WARNING. LUCKILY I WAS GOING SLOW CROSSING AN INTERSECTION, AND STOPING. AFTER THAT IT WAS A LOSING TUG OF WAR WITH THE STEERING. MECHANIC FOUND RACK LINES RUSTED AND LEAKING. IF I WAS TRAVELING AT ANY SPEED, I MAY HAVE LOST CONTROL. VERY DANGEROUS! PLEASE HELP PREVENT AN ACCIDENT OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749992August 20, 2015
SUSPENSION
I HAVE HAD TO REPLACE THE BALL JOINTS TWICE. THE FIRST TIME WAS SEVEN YEARS AGO AT ABOUT 40,000 MILES AND RECENTLY IN JUNE 2016 AT 84,000 MILES. SINCE IT IS A UNIQUE SUSPENSION WITHOUT ALIGNMENT ADJUSTMENTS, THE DESIGN COULD BE CAUSING UNUSUAL STRESS ON THE BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750206August 20, 2015
ENGINE, STEERING, FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING ALONG AT APPROXIMATELY 25 MPH IN MY HYUNDAI SANTAFE THE STEERING BECAME VERY DIFFICULT AND THERE WAS NO THROTTLE RESPONSE. I STOPPED THE VEHICLE COMPLETELY IN THE MIDDLE OF THE BOULEVARD STREET AND PUT THE VEHICLE IN PARK AND RESTARTED THE ENGINE. I WAS VERY FRIGHTENED DURING THE INCIDENT THAT SOMEONE WAS GOING TO RUN INTO THE BACK OF MY CAR AND THAT THE VEHICLE WOULD STOP AGAIN BEFORE I GOT HOME. I REFUSED TO DRIVE THE VEHICLE AGAIN AND FOLLOWED MY HUSBAND IN ANOTHER VEHICLE AS HE DROVE THE FAULTY VEHICLE TO THE DEALER THE FOLLOWING DAY. THE TECH REP WE SPOKE WITH AT THE DEALER CASUALLY SAID THE THROTTLE POSITIONING SENSOR WAS BAD AND IF WE WANTED IT REPAIRED IT WOULD COST ABOUT $400. I COULDN'T BELIEVE THEY WOULD LET ME LEAVE THE DEALERSHIP WITH THIS MALFUNCTIONING PART. THE SYMPTOMS ARE THE SAME AS THE GENERAL MOTORS IGNITION SWITCH PROBLEM. I LOOKED IT UP ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE HYUNDAI SANTAFE. WHERE IS THE OUTRAGE? WHERE ARE THE RECALLS? IS IT GOING TO TAKE MANY DEATHS AND 10 YEARS TO CORRECT THIS PROBLEM LIKE GM IGNITION SWITCH PROBLEM? DOES SOMEBODY HAVE TO DIE BEFORE THIS IS TAKEN SERIOUSLY? HYUNDAI MANAGEMENT REFUSES TO DISCUSS THIS PROBLEM. I SINCERELY HOPE I CAN APPEAL TO YOUR SENSIBILITY AND FORCE THIS KOREAN COMPANY TO ADDRESS THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749857August 19, 2015
SUSPENSION
LEFT FRONT TRAILER ARM CAME OFF WHILE DRIVING, TIRE CAME OFF VEHICLE. SUB FRAME RUSTED THROUGH. CAR USED TO BE KEPT IN ONE OF THE SALT BELT STATES. NO RECALL TO THIS PART ACCORDING TO HYUNDAI, ONLY RECALL FOR COIL SPRING AND REAR TRAILER ARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749453August 18, 2015
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ...UPDATED 01/07/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749621August 18, 2015
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
AT AROUND 4:50 PM ON AUGUST 11, 2015, MY WIFE WAS DRIVING OUR 2009 HYUNDAI SANTA FE LIMITED 2WD 4 DOOR WAGON NORTH-BOUND ON SECOND AVENUE, THROUGH THE INTERSECTION OF SECOND AVENUE AND FOOTHILL BOULEVARD IN UPLAND, CALIFORNIA. WHILE CROSSING THE INTERSECTION THE HYUNDAI SANTA FE WAS STRUCK BY A CAR ENTERING THE INTERSECTION FROM THE WEST. THE IMPACT TO THE HYUNDAI SANTA FE BY THE OTHER CAR WAS SEVERE ENOUGH TO CAUSE THE HYUNDAI SANTA FE TO BE A TOTAL LOSS. ADDITIONALLY, MY WIFE SUFFERED SOFT TISSUE INJURIES TO HER HIP, SHOULDER, BACK AND RIGHT TEMPLE (HEAD). WHILE THE IMPACT TO THE HYUNDAI SANTA FE WAGON WAS SEVERE ENOUGH TO CAUSE THE VEHICLE TO BE A TOTAL LOSS AND CAUSE INJURIES TO MY WIFE, NONE OF THE FRONT OR SIDE IMPACT AIR-BAGS DEPLOYED. THE CAR IS NOW IN THE POSSESSION OF THE AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA (CLAIM NUMBER 012002790. I TOOK SOME PICTURES OF THE DAMAGE TO THE VEHICLES, WHICH I CAN PROVIDE IF REQU
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10749220August 17, 2015
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AFTER STARTING MY VEHICLE AND PROCEEDED TO WORK MY SANTA FE ESC LIGHT CAME ON AND THE CAR WENT INTO A "LIMP MODE". IT SLOWED DOWN TO 10 MPH AND WOULDN'T LET ME ACCELERATE. I PULLED OVER AND I COULD FEEL THE ENGINE SPUTTERING. I TURNED OFF THE ENGINE AND WAITED A MINUTE. TURNED THE ENGINE BACK ON AND PROCEEDED TO WORK WITHOUT INCIDENT. NOW NO MATTER WHEN I DRIVE WHETHER ITS A COLD START OR AFTER 30 MINUTES OF DRIVING THE VEHICLE GOES INTO LIMP MODE. WHILE DRIVING AT A SLOW SPEED ON BACK ROADS IS NOT A SERIOUS ISSUE I FEEL THAT WHEN I AM ON THE HIGHWAY TRAVELING AT 65MPH AND IT HAPPENS IS A MAJOR SAFETY ISSUE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND I NO LONGER FEEL SAFE IN MY VEHICLE. I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND I AM NOT THE ONLY ONE. THIS IS A SERIOUS ISSUES THAT I FEEL NEEDS TO BE ADDRESSED BY HYUNDAI IMMEDIATELY BEFORE SOMEONE GETS INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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