Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11764840September 16, 2026
SEAT BELTS
This vehicle has had an open recall for seat belts for over a year. We have had issues with the seat belts and stated that to our local hyundai shop in Farmington, NM multiple times. Even when the car has been in for other things. The only thing they can tell us is that the seatbelts are on backorder and they do not know when they will be in. Then they give us a print out stating the vehicle has an open recall. Like really, we know that you can't seem to fix it. My daughter who should still be in a booster seat is unable to use a booster due to the seat belts coming undone sometimes when buckling them if we use a booster. I feel like with a safety recall like this, if you can't get the seat belts in the cars that are already on the road, mabe the manufacturer does not need to be producing new cars as they too require seat belts. I put in the most recent date we were told the belts were on order in the date occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764275September 15, 2026
ENGINE
I am filing this safety complaint regarding excessive oil consumption in my 2020 Hyundai Palisade, which presents a direct vehicle stalling and engine failure hazard while driving at highway speeds. My vehicle is currently consuming approximately 5 quarts of engine oil every 3,000 miles. This severe oil loss occurs rapidly between scheduled maintenance intervals without any illuminated dashboard warning lights, low oil pressure indicators, or visible oil leaks on the ground. The oil is burning internally within the combustion chamber. This creates an extreme safety risk. If the oil level drops dangerously low before the next service, the engine is at risk of sudden catastrophic failure, severe overheating, or immediate stalling while in motion. A sudden loss of propulsion while driving in heavy traffic or at highway speeds places myself, my passengers, and other drivers at risk of a serious collision. Furthermore, the lack of an early warning sensor or dashboard indicator for low oil volume means the driver is left entirely unaware of the hazard until the engine begins to fail. Hyundai is well aware of this widespread oil-burning defect in their V6 engines, yet because my vehicle has reached 160,000 miles, they refuse to provide any diagnostic support, remedy, or warranty assistance. I am requesting that the NHTSA open a formal investigation into the 2020 Hyundai Palisade engine oil consumption defect to compel the manufacturer to issue a safety recall before a catastrophic stalling event causes a fatal accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764336September 15, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving on the highway at 60 MPH, the front windshield fractured in several places while attempting to swat a mosquito, resulting in eight crack lines across the glass. The contact stated that the windshield cracked more easily than expected. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764504September 15, 2026
STEERING
On 9/15/26 I had activated my left turn signal and was entering the left hand turn lane. About halfway into the lane, the vehicle dashboard displayed “Emergency steering activated” and began forcing my steering wheel the opposite direction for no reason. There was no traffic and I was not crossing into somewhere I shouldn’t. This was extremely dangerous. I haven’t notified Hyundai. Weather was sunny and clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764539September 15, 2026
VISIBILITY/WIPER
The panoramic roof glass on my 2024 Hyundai Palisade shattered unexpectedly while the vehicle was stationary or just beginning to move. I did not observe any object striking the vehicle, nor was the vehicle involved in a collision. The glass continued to fall into the passenger compartment, creating a potential safety hazard for occupants. The vehicle can still be operated; however, dust, water, and other debris can enter the vehicle through the damaged roof. There were no warning signs, unusual noises, cracks, or other symptoms prior to the failure. The incident occurred on September 9, 2026, at approximately 37,900 miles. I have scheduled a dealership inspection for this week, and a case has already been opened with Hyundai Customer Care. The dealer's inspection is currently pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763786September 12, 2026
UNKNOWN OR OTHER
Since January 2026, the southern states Hyundai dealership in Raleigh, North Carolina has given me excuses or refused to provide service for the recalls on my car unless we use a paid for service through them. recently on XXX I brought my car in for one of two recalls. Two hours prior to my appointment I called the dealership to confirm everything was all set and the timeframe. Upon arriving for my appointment, I was told that the part for the seatbelt recall had come in and the dealership was unable to complete both recalls at the time of my appointment so I requested one to be completed and then I would come back for the other another day. The dealership refused they stated “I could leave my car and just go into work a little late the next day.” They stated “ we will not get paid if we complete only one and not the other” I was turned away from my appointment unless I would go into work late the next day and leave my car overnight without a rental. Southern states Hyundai in [XXX] has denied on multiple occasions since January 2026 any recalls to be completed and hassled us every time we come in for an oil change or a state inspection due to not completing the recalls, but they also don’t have the parts and will not communicate when parts are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763702September 11, 2026
VISIBILITY/WIPER
We purchased a New 2026 Hyundai Palisade Limited. We drove two other palisades (XRT and SEL). We did not have any issues with the windshield. We purchased a Limited trim that was not on the lot, but in a different city with the same company. We did not drive a Limited or Calligraphy since we drove two other palisades. When I drove off the lot with our new Palisade I noticed the vision through the windshield didn't seem right (like a fishbowl when looking right and cars in front at a certain distants). We thought, let's give it a week or two, since we many not be use to the new SUV. After less than two weeks we both said something isn't right with the windshield, still was distorted (fishbowl) type of look when driving. The dealship looked at it and said, this is how Heads Up Displays (HUD) are. They called Hyundai, Hyundai said the same thing. We do not have a HUD in our limited. The dealership said, yes you have a HUD on your Limited. After the dealership did more research they found out we do not have the Heads Up Display. Since the windshield contains the HUD and Acoustic for Limited and Calligraphy we do not have an option do replace the windshield with a lower line e.g. SEL. We are stuck with driving a car that could cause an acident due to not having a clear picture of vehicles in front or when turning right. We don't have no options but to drive a hazad SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763395September 10, 2026
FUEL/PROPULSION SYSTEM
On August 27, 2026, my 2027 Hyundai Palisade Hybrid Calligraphy displayed a "Stop Vehicle and Check Power Supply" warning and was taken to the dealership. The vehicle has been at the dealership for 14 days with no resolution. The dealer retrieved two fault codes: P0C381C (DC/DC Converter Temperature Sensor Circuit — non-active/historical) and U131787 (Lost Communication with Hybrid Control Module — currently active). Code P0C381C does not exist in Hyundai's current DTC list. Hyundai Techline was contacted and advised the dealer to not replace any parts, hold the vehicle, and place the customer in a loaner. Hyundai is aware of the problem and working on a fix. As of September 10, 2026, the dealer identified that a campaign was launched on August 28, 2026 to update the MCULDC module to correct code P0C381C. The dealer confirmed the ROM ID matches the TSB and the software update is ready to apply at the dealership. However, Hyundai Techline has not responded to the open tech case to authorize the update, leaving the vehicle stranded at the dealer. This issue is consistent with Hyundai Recall 301 (NHTSA Campaign 26V308), issued May 2026 for 54,337 Elantra Hybrid vehicles for the same HPCU MOSFET overheating defect producing identical warning messages and symptoms. The Palisade Hybrid uses the same Hyundai Mobis-supplied HPCU platform. The fix exists, the dealer is ready to apply it, and Hyundai Techline authorization is the only thing preventing resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763411September 10, 2026
SEATS
There was a recall for my 3rd row seat, my car sat at the dealer for 6 months due to it. They tell me they fixed the recall after 6 months I receive my car and my seats are not functioning. I believe the safety of my kids are at risk due to this. They have yet to take the vehicle back to fix the problem and it has been over 2 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763426September 10, 2026
FUEL/PROPULSION SYSTEM, ENGINE
I do not understand how Hyundai can approve its required testing process, have the vehicle fail that test, and then deny the engine replacement resulting from those findings. This is unfair and raises serious concerns about how Hyundai is applying its warranty procedures.Hyundai’s published oil-consumption procedures establish a process for diagnosing excessive oil consumption and determining when further repairs, including engine replacement, may be warranted. I am requesting that Hyundai explain exactly what requirement my vehicle allegedly failed to meet and provide documentation supporting the denial.I am requesting that Hyundai reverse the denial and fully cover the necessary engine replacement under warranty. I also request a complete review of my maintenance history, repair records, oil-consumption test results, diagnostics, and the dealership’s submission. This vehicle has been properly maintained and has only approximately 80,000 miles. I purchased it expecting a reliable vehicle that would last many years. An engine developing excessive oil consumption at this mileage is unacceptable, and I believe Hyundai should stand behind its product and warranty obligations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763460September 10, 2026
POWER TRAIN
My car makes a clunking noise in the rear (rear differential) while starting/ stopping at slow speeds or turning a corner. No warning lights but it seems to be worse. Dealership has replaced shock absorber assembly and said it corrected it. It did not. I have called the dealership again for them to tell me my car needed a system update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763168September 9, 2026
UNKNOWN OR OTHER
I am reporting a serious safety defect involving the A/C system on my 2020 Hyundai Palisade. The A/C system has failed due to a manufacturer acknowledged defect in the compressor pulley and hub assembly. Hyundai has issued multiple Technical Service Bulletins (TSB 21‑HA‑003H, 24‑HA‑003H, 25‑HA‑003H / 003H‑1) documenting this exact failure pattern. These TSBs confirm Hyundai is aware of widespread A/C failures in this model. Despite acknowledging the defect in writing, Hyundai has refused to repair the vehicle, citing “time in service and mileage,” even though the failure is directly tied to a known defective component. This refusal leaves a safety‑critical defect unaddressed. This is not a comfort issue. This vehicle is used for medical transportation of a medically needy child who requires strict temperature regulation. Loss of A/C in Florida heat creates a dangerous and medically hazardous environment inside the vehicle. The cabin temperature rises rapidly, creating a risk of heat‑related medical complications. This is a clear safety hazard, not a cosmetic or convenience problem. The A/C failure is sudden, unpredictable, and cannot be mitigated by the driver. The defect results in: Complete loss of cooling in high‑heat conditions Inability to maintain medically safe cabin temperatures Documented component failure acknowledged by Hyundai Manufacturer refusal to correct a known defect Increased risk of medical harm to a vulnerable passenger Hyundai’s denial of assistance despite multiple TSBs proving the defect demonstrates a failure to address a safety related mechanical issue that directly impacts occupant health. This defect should be investigated as a potential widespread safety problem affecting 2020 Hyundai Palisade vehicles. I am requesting NHTSA’s review and investigation into this defect due to the significant safety risk, the manufacturer’s documented knowledge, and the potential for medical harm caused by the failure of the A/C system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763202September 9, 2026
ELECTRICAL SYSTEM
My new 2027 Hyundai Palisade Hybrid experienced a hybrid-system/power-supply malfunction with fewer than 500 miles. The Hyundai dealer diagnosed DTC P0C381C on August 28, 2026 and has retained the vehicle since that date. Hyundai Motor America has issued Limited Coverage Campaign LA39, titled “HPCU Warning Light On – HPCU Software Update – DTC P0C381C.” However, Hyundai's communication states that LA39 is currently for impacted dealer-stock vehicles only. It states that already-retail vehicles must wait for a separate campaign that is “pending review/approval” and that those customers should be placed in alternative transportation. I am concerned that Hyundai is presently correcting affected unsold inventory while vehicles already sold to consumers that actually experience P0C381C remain unrepaired pending approval of a separate retail campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763211September 9, 2026
UNKNOWN OR OTHER
I opened my sunroof and heard a noise, I was not able to close it. I took it to a repair shop to see if they could get it closed, they advised a break in the assembly and needs to be replaced. My car is out of warranty and it’s a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763079September 9, 2026
SEAT BELTS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762713September 8, 2026
SEATS
The contact owns a 2021 Hyundai Palisade. The contact stated that while the liftgate was open to retrieve objects from the trunk of the vehicle, the second-row passenger’s side seat collapsed on her disabled daughter. The contact was alerted by her daughter's screams and ran over to the rear passenger’s side to unhook the seat belt and pull her daughter out of the seat, but the seat remained folded. The contact's daughter suffered injuries to her face and hand. Medical attention was received. The failure recurred while the contact and a nurse were placing the contact's daughter in the rear passenger’s seat. The contact stated that the third-row seat also collapsed. The vehicle was taken to the dealer, where unknown recall repairs were performed unrelated to the failure. The contact was informed that there were no recalls associated with the VIN for the seats, and the vehicle was not repaired. The insurance company was notified of the failure and had the vehicle towed for inspection. The insurance company determined that the failure was a manufacturer's defect. The manufacturer was notified of the failure by phone, email, and website, and a case was filed. The manufacturer offered a cash settlement. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11762843September 8, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
I first brought my vehicle to the Towson MD Hyundai Service Department, near my summer home, upon receiving a warning that the front sensor was not operating. I was advised that the issue will be covered under warranty. Imagine my surprise when I was advised that it would not be covered because the service team located documentation in the vehicle's file indicating that the sensor had been damaged while the new vehicle was being transported to or delivered to the Sarasota FL dealership where we purchased it. They said this documentation specifically chronicled the damage. I reported this to Hyunai's upper mgmt, was assigned a rep who promised to contact Sarasota on my behalf and work to resolve the issue between the two dealerships. After many weeks, she reported back that Sarasota denied that this damage had occurred because the notes/documentation Towson located could no longer be found in the system. But she assured me that they would continue working with the two dealerships to get to the bottom of what had occurred and she would get it covered. It took most of the summer, many calls from the assigned representative stating she was still trying to reach the various parties involved; very confusing as I have never had trouble reaching a service member or manager- and each time made me reiterate the issue, history, and assure that no collision had taken place. Ultimately I was informed Hyundai had determined the damage is not covered under warranty because of what they characterized as external damage, likely due to collision, Of course Iam stunned. The repair will cost approximately $2,000. I want to be unequivocally clear on this point: There has been no impact or visible damage to the front bumper verified by Towson to which she told me "Impact doesn't always show. I have read online about a number of these incidents. i feel Hyundai is clearly trying to cover an ongoing issue that they don't want to address. I am happy share my correspondence with you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762523September 7, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control controls the speed limit based on Maps or actual signs was making an error! I was in a 60 MPH area when the system would read the route number sign and mistake it for speed limit. This happened both on state route 80, and state route 70, the car would accelerate up to that speed indicated by the route sign for a few seconds and then realize somehow it was in error and drop down to legal speed. Its a surprise for the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762530September 7, 2026
TIRES:SIDEWALL
With 2100 miles on the Hyundai Palasade Calligraphy Hybrid, we were driving on a well established dirt and gravel road when we experienced a loud pop or bang. We saw nothing in the road ahead in the form of a pot hole or protruding rock, etc. A minute later, a low tire pressure warning light came on. The tire went flat. Upon close inspection there was a cut like slit in the tire just below the bead line of the wheel rim. A look back on the road traveled, produced no clear obstruction that might have caused this. Our assessment of this is a sidewall blowout. This new vehicle comes with no spare tire. Only a pump and container of sealant. Installation of this failed to restore the tire for obvious reasons. This Pirelli 265 45R21 Scorpion MS tire is rare and not in stock anywhere. We had to tow our vehicle 50 miles to a Hyundai dealer who told us we had to wait for them to order a tire. We have spent close to $400.00 in Expenses and still did not pay for a tire yet. Searching the web reveals similar problems with this tire. This has resulted in a negative customer experience with the vehicle and Hyundai alike.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762617September 7, 2026
UNKNOWN OR OTHER
My car started having the airbag light come off and on randomly the end of January 2026. I caught the first photo February. My car engine shut off the first time March 18. 2026. I was at a traffic light, auto off turned off. Car switched to park, dash lights included: oil, battery, engine, and immobilizer incon. When trying to hit drive it tells me the driving conditions aren't met. I shut the car off and back on, everything reset. Contacted hyundai and no codes were stored. My car has now done this same thing the following dates: 6.5, 7.3, 8.4(car went into the shop August 6th-September 3rd). They could not duplicate what I told them, they drove the car 100 miles being mainly freeway miles though I told them its city driving and mainly idle and stopping. I drove my car 3 days and on 9.6.26 it did it twice within 5 minutes. First time on a main road/traffic lights, next in the parking lot I pulled in. Same scenario as above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Palisade