Hyundai Palisade Complaints

1,838 consumer complaints on file.

#11748412July 6, 2026
UNKNOWN OR OTHER
The front sunroof on our 2023 Hyundai Palisade shattered without any impact and caused a huge explosive sound. When we went outside the car to see if there was any rock or debris, there was no sign of any rocks or debris which caused the front sunroof of our car to shatter. The glass from the shattered sunroof could have possibly hurt us seated in the front seat or could have injured our one year old and six year old kids seated in the middle row.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748376July 5, 2026
ELECTRICAL SYSTEM
Vehicle Incident Statement – 2021 Hyundai Palisade Driver/Owner: [Your Name] Vehicle: 2021 Hyundai Palisade Date of Incident: [Insert Date] Location: Restaurant drive-thru (vehicle stopped in line) Summary of Incident On the date listed above, I was stopped in a restaurant drive-thru lane with the vehicle in drive and Auto Hold engaged. The vehicle had recently had a battery replacement performed at a Hyundai dealership on the day prior to the incident (repair order available). While stopped, I pressed the accelerator to move forward in the drive-thru line. The vehicle did not respond immediately. There was a brief delay, followed by a sudden and unexpected surge of acceleration. Vehicle Behavior The vehicle accelerated rapidly after a short delay in response to accelerator input The brake pedal felt normal when pressed Applying the brake did not appear to slow or stop the vehicle effectively The vehicle continued moving forward and struck another vehicle Additional Relevant Information The Idle Stop & Go (auto start/stop) system had not been functioning for approximately one year prior to the incident On the day of the incident (after battery replacement), the auto start/stop system began functioning again unexpectedly The vehicle had no known prior issues with unintended acceleration No floor mat or physical obstruction was present affecting the accelerator pedal (to the best of my knowledge) Vehicle Condition The vehicle has not yet been repaired or inspected and is currently being held pending evaluation. I am requesting that all diagnostic data, including vehicle event data recorder (EDR) information and control module logs, be preserved and reviewed. Request I am requesting a full diagnostic and safety review of the vehicle’s electronic throttle, braking, and Auto Hold systems, including any stored fault codes and event data. Check engine light was on for a week prior to service at dealership and dealership told me they could not service it at that time.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11748235July 3, 2026
ELECTRICAL SYSTEM
The wireless charging spot is overheating and causing phones to be overheated as well. I had to turn off the wireless charging pad due to it being extremely hot to touch and causing my phone to also be extremely hot to touch. Concerned for device damage as well as a fire risk for the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748148July 3, 2026
UNKNOWN OR OTHER
I just purchased a 2026 Hyundai Palisade Limited Edition Sunday, June 28,2026 from Tomball Hyundai. Today, July 3, 2026 I was PARKED in a parking lot not near anyone, sitting in my running vehicle & heard a crackling noise. I looked back to see my rear window shattering but still in tact, but just crackling all the way across the entire window. Then while still parked, I started seeing parts of the rear window fall out and on the ground and into the car. I called my sales manager at the dealership and he told me to take a photo and drive straight to the dealership. Glass was falling out and into vehicle as I drove. I arrived and was told the service manager would have to call someone to see if they are going to pay for it or not. I haven’t even had the car for a week. I was parked, and it just shattered. Not moving, nothing hit it or was even nearby. I feel this is a defect and have seen numerous reports online of the same thing happening to others. I researched online to see this was a very common issue/defect in 21-25 models, along with 2026 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747777July 1, 2026
ENGINE, POWER TRAIN, SEATS
In March had issues with driver and passenger seats not moving up and down without getting stuck have to mess with it for awhile to move up or down and sometimes won't go to a directions it can move to seat even though setting it in a certain position every time turn off car and start goes to a position to high up in a way can't get In till you put it down then get in car when moving the 2nd row seat the passenger seat moved front back instead then folding seats 2,3rd row not working correctly found out mid mar recall 2,3rd row folding issues child died, 3rd row seat belts called Corp said do not allow passenger in 2nd, 3rd row till fixed called service said no fix so had wait week later car was hesitating when push gas engine power train warning light came on tow car to dealership they lied proof in writing they lied said fix the seats even though at that time no fix for recalls only reset engine light even though car was giving Issues almost broke down they had car 8 day made me pick up car said was fixed proof it wasn't they threaten harassed me to get it I said recalls show on NHTSA still till off not fixed won't come so they said day I had bring loaner car back or they come repo it they removed it from NHTSA site that day said see it's off I said there no way if no fix yet recalls I called many service dept ask went on hyundai Corp main site said fix for seat belt mid may this was April 7 and I ask them to put in writing several times car safe for my 3 yr old grandson they never once say car safe they illegally fraud took recall off the site all to get me come get car got car seats not fixed they said in writing seat belt fixed with tape tape? They put on NHTSA recalls after got car I confronted them then they removed again to not get in trouble to take off then on. But no seats fixed and could not put passenger car barely drove car was still hesitating gas ac loos power not even month later engine light power train issue again but not just light defect cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747731July 1, 2026
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11747293June 29, 2026
SERVICE BRAKES
Driving my car one morning and the brakes went out. Pedal went all the way to the floor. I had to engage the emergency brake to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747202June 29, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2026 Hyundai Palisade. The contact stated that on five occasions, while stopped at a light with the Auto START/STOP system activated, the vehicle inadvertently turned off and shifted into park(P) independently. The contact stated that there was an unknown warning light illuminated. The contact attempted to restart the vehicle, and the brake pedal was firm; several attempts were needed to restart the vehicle. The contact stated that on one occasion, while stopped, the Auto START/STOP system failed to activate and the vehicle failed to accelerate as intended; however, the engine was revving unexpectedly. There was a loud clunking sound, and the vehicle jerked and then accelerated as needed. The vehicle was taken to two dealers during the failures; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the second dealer. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747071June 28, 2026
SERVICE BRAKES
ABS engaged unexpectedly at low speed, causing the vehicle to shake and fail to stop normally - car was shaking as I came to a stop and stopping distance was longer than normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746849June 26, 2026
UNKNOWN OR OTHER
November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me. Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746817June 26, 2026
Other/I am not sure
The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746453June 25, 2026
UNKNOWN OR OTHER
Front windshield cracked driving in the rain. A very small pin size nick was at the top of windshield 1" away from the edge. Crack was instant in length of 13" plus. Vehicle was less then 1 week old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746443June 25, 2026
SERVICE BRAKES
While crossing a railroad track, the vehicle in front of me slowed down. I applied the brakes but there was no response. I pushed even harder with excessive force and the brakes did not respond at all. I though for sure I was going to hit the vehicle in front of me when the brakes finally responded. I was traveling at about 20 miles an hour when this incident began. I know there is a recall related to the ABS brakes where a software update is intended. That recall does not indicate a safety hazard. This recall seems related since it appeared to me to be an ABS braking problem. I can tell you that it is certainly a high safety risk. My local dealer can not get me in to address the recalls for another 6 weeks and I'm concerned this may happen again. This needs to be considered a significant safety risk before serious injuries occur. I currently have 20,000 miles on this vehicle. The driving conditions at the time of the incident were dry roads surface, sunny and about 72 degrees F. About 4pm on 6-24-26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746193June 24, 2026
VEHICLE SPEED CONTROL, BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
Randomly but frequently, my car would turn off when coming to a stop and with the auto shut off - but the full car would turn off and to move, I would need to press the ignition to turn back on and drive. This even occurred while accelerating onto a highway. I took this to the shop and after 6 months of back and forth and paying for fuel injectors they 'repaired' it. Now, my car felt heavy with the auto turn off but the vehicle stayed on. The next day, while trying to accelerate up a hill on a highway, the RPM would rev but the car would not shift and accelerate. Additionally, I am getting 'parking sensor error or blockage' but they lines and sensors are all working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746109June 24, 2026
SEAT BELTS
My Hyundai Palisade is subject to Recall 283 (NHTSA Recall 25V607000) involving the seat belt system. The affected seat belt has exhibited sticking and binding issues. On at least one occasion, the belt became so tangled and stuck that I had to use pliers to free it. Children regularly use this seating position. I have contacted my Hyundai dealership, Circle Hyundai in Shrewsbury N.J., approximately 4-5 times over the past several months seeking recall repairs. Each time I was advised that parts were unavailable and that the dealership was waiting for Hyundai to supply the recall remedy. I also submitted an online service inquiry and did not receive a response. I am concerned that a known safety defect exists, the seat belt is exhibiting operational problems, and no repair has been made available despite repeated requests for service. I am submitting this complaint due to both the seat belt malfunction and the ongoing inability to obtain the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745993June 23, 2026
STRUCTURE:BODY
Sunroof exploded while driving on Interstate 95 at 70mph. Photos show sunroof exploded outwards not inwards
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745693June 22, 2026
UNKNOWN OR OTHER
The sunroof exploded while driving down the highway. It put other driver's at risk since glass was flying from the roof. I am waiting on a call from the dealership for a remedy for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745340June 20, 2026
ENGINE
Vehicle stalls while at red lights stop signs or in parking lot. No lights come on prior to it stalling it just stalls throws itself into park and stalls. Very scary situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745232June 19, 2026
SEAT BELTS
This is in relation to the recall 25V607000 issued September 19, 2025. My and my children's safety has been put at risk by Hyundai's failure to obtain replacement parts to fix this recall. They have no date expected for the requisite parts, and I am driving with the anxiety that the seatbelts could malfunction at any time and endanger me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745214June 19, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
1) Front collision sign keep coming up. 2) Cruise control does not function. Dealer claims it's wear and tear and maybe due to bumper loose. Claims maybe if someone backed up into our bumper making it loose. 3) Display on the front windshield is distorted, which is also camera related. 4) Paint on fender is peeling and they call that also wear and tear. Picture attached showing paint coming off Overall Hyundai palisade claims nothing is part of warranty. Everything they are claiming as wear and tear. It's not even 5 years since I bought this car and nothing is covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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