Hyundai Elantra Touring Complaints

175 consumer complaints on file.

#11189944March 19, 2019
ENGINE
THIS HAS NOT HAPPENED YET, BUT IT WILL, AND TO HUNDREDS OF THOUSANDS OF OTHER 1.8L ENGINES. WHY HAVE YOU NOT RECALLED THE HYUNDAI 1.8L NU ENGINES USED IN THE KIA FORTE AND HYUNDAI ELANTRA'S (ALL TRIMS AND LEVELS FROM 2011-2016). THIS ENGINE HAS THE SAME ISSUES AS THE 2.0L AND 2.4L ENGINES, AND MORE 1.8L ENGINES WERE SOLD THAN THE 2.0L AND 2.4L ENGINES COMBINED. MY ENGINE IS NOW EXPERIENCING 'ROD-KNOCK' AND SINCE I AM THE SECOND OWNER AND MY CAR ONLY HAS 80000 MILES, HYUNDAI WILL NOT REPAIR OR REPLACE THE ENGINE, EVEN THOUGH ITS A KNOWN MANUFACTURING DEFECT. YOU CAN FIND THOUSANDS OF COMPLAINTS OF THIS ENGINE ON VARIOUS CAR FORUMS AND CONSUMER REPORT WEBSITES, YET YOU FAIL TO ADDRESS THE ISSUE AND MAKE IT PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187209March 16, 2019
ENGINE
MY ISSUE IS WITH AUTOMAKER HYUNDAI AND A KNOWN MANUFACTURING DEFECT IN THE ENGINES OF SOME 2011-2013 HYUNDAI ELANTRA CARS. I OWN ONE OF THESE CARS. IT IS FOR MY DAUGHTER, 17, WHO PAID THE MAJORITY OF THE $7000 WITH HER OWN MONEY TO BUY THE CAR. SHE HAS PUT AROUND 6-7 THOUSAND MILES ON IT SINCE SHE BOUGHT IT AND DESPITE HAVING THE CAR LOOKED AT BY A MECHANIC PRIOR TO PURCHASE, THE ENGINE HAS DEVELOPED A TICKING/KNOCKING NOTICE. AFTER TAKING IT TO A LOCAL DEALER IN MILWAUKEE, AMAMTO HYUNDAI, THEY HAVE SAID THE ISSUE IS A BAD ROD BEARING AND THE ENGINE WILL HAVE TO BE REPLACED. THE COST IS IN EXCESS OF $4000 - MORE THAN HALF IF WHAT SHE PAID FOR THE CAR. I HAVE DONE SOME EXTENSIVE RESEARCH ON THE WEB OVER THE LAST 10-14 DAYS AND HAVE FOUND THIS PROBLEM IS A COMMON ISSUE WITH THESE ENGINES, BUT A RECALL HAS NOT BEEN ISSUED BY HYUNDAI FOR THE ELANTRA. IT IS INTERESTING TO NOTE THAT THEY HAVE RECENTLY ISSUED RECALLS FOR OTHER MODELS FOR VERY SIMILAR DEFECTS IN THE ENGINE, DONE IN THE MANUFACTURING PROCESS, THAT CAUSE THE ENGINE TO FAIL AND OR CATCH FIRE IN THE HYUNDAI SONATA AND THE KIA SOUL. I HAVE GONE TO HYUNDAI WARRANTY DIRECT AND HAVE FILED A COMPLAINT, BUT I WAS DENIED AS WE ARE THE SECOND OWNER AND BEYOND THE 60,000-MILE WARRANTY. HYUNDAI DOES OFFER A 100,000 MILE ON SOME CARS AND IN SOME CASES HAVE REPLACED THE ENGINE. BUT, IN THE RESEARCH THAT I HAVE, HYUNDAI TRIES TO 'DODGE AND DENY' AT ALL COST. I HAVE EVEN FOUND A LINK TO A PENDING CLASS-ACTION SUIT FOR MY VERY ISSUE. I HAVE PROOF AND DOCUMENTATION TO SHOW YOU THAT BACKS UP WHAT I HAVE FOUND. I ALSO HAVE A SERVICE BULLETIN ISSUED BY HYUNDAI IN MARCH OF 2014 (#14-20-002) THAT CLEARLY STATES THE MANUFACTURING DEFECT CAUSES THE ENGINE TO KNOCK AND THE REPAIR IS TO REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166380January 10, 2019
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL THE OPERATOR OF THE 2013 HYUNDAI ELANTRA WHEN ANOTHER VEHICLE ATTEMPTED TO MAKE A LEFT HAND TURN FROM THE RIGHT LANE AND STRUCK THE VEHICLE. THE VEHICLE WAS HIT IN THE FRONT RIGHT SIDE AND FORCIBLY PUSHED INTO THE STREET CURB. THIS RESULTED IN SIGNIFICANT FRONT END DAMAGE AND THE SUSPENSION OF ALL FOUR TIRES. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION ON THE SCENE. THE DRIVER'S HEAD IMPACTED THE DRIVER'S WINDOW, DUE TO THE FAILURE OF THE SIDE AIRBAG TO DEPLOY, RESULTING IN SIGNIFICANT BRUISING AND A SERIOUS CONCUSSION. THE DRIVER REQUIRED MEDICAL ATTENTION IN THE EMERGENCY ROOM. DRIVER WAS DIAGNOSED WITH A CONCUSSION AND UPON FURTHER CARE A TRAUMATIC BRAIN INJURY. THE DRIVER HAS SUSTAINED VISION LOSS AND HEARING LOSS/TINNITUS REQUIRING HEARING AIDS. THE ACCIDENT OCCURRED ON A CITY STREET WHILE THE HYUNDAI WAS IN MOTION HEADED STRAIGHT AT APPROXIMATELY 20-25 MPH. THE AT FAULT VEHICLE, A FULL SIZE FORD SUV WAS DRIVING IN EXCESS OF THE SPEED LIMIT AT APPROXIMATELY 40 MPH. THE ACCIDENT WAS WITNESSED BY THE CITY OF PORTLAND FIRE ENGINE COMPANY AND RESCUE TEAM. A POLICE REPORT WAS FILED. APPROXIMATELY $6,000 IN DAMAGES OCCURRED. THE VEHICLE WAS TAKEN TO THE HYUNDAI DEALERSHIP FOR FURTHER DIAGNOSTICS AT A RATE OF $128 PER HOUR AND WAS QUOTED AT LEAST 2.5 HOURS TO ASSESS THE VEHICLE. THE VEHICLE HAS ONLY 44,000 MILES AND HAS BEEN MAINTAINED AS SCHEDULED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11164891January 7, 2019
AIR BAGS
THE DASHBOARD SRS AIRBAG WARNING LIGHT WENT ON YESTERDAY AND REMAINED ON AS LONG AS MY VEHICLE WAS IN MOTION. AFTER TURNING OFF THE ENGINE, THE WARNING LIGHT DID NOT TURN ON AGAIN. THE DEALER'S SERVICE TECHNICIAN THINKS IT IS PROBABLY THE CLOCK SPRING BECAUSE THIS IS A COMMON ISSUE. HE SAID TO BRING IT IN RIGHT AWAY BECAUSE THE AIRBAG WILL NOT DEPLOY IF THE WARNING LIGHT IS ON. HE LOOKED UP MY VIN AND SAID MY VEHICLE DOES NOT QUALIFY FOR THE 15 YEAR, UNLIMITED MILEAGE EXTENDED WARRANTY FOR THE CLOCK SPRING WHICH HYUNDAI ISSUED FOR SOME VEHICLES. HE QUOTED $140 JUST TO DIAGNOSE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162085December 17, 2018
SUSPENSION:FRONT:CONTROL ARM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 HYUNDAI ELANTRA TOURING. WHILE DRIVING 45 MPH, A LOUD ABNORMAL NOISE WAS DETECTED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE DRIVER'S SIDE CONTROL ARM WAS DRAGGING ON THE GROUND. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DETERMINED THAT THE REAR SUBFRAME AND DRIVER'S SIDE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161404December 14, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
AFTER GETTING ON THE ON-RAMP ON THE HIGHWAY I SHIFTED MY MANUAL TRANSMISSION FROM 4TH TO 5TH GEAR TO ACCELERATE TO 50 MPH BUT THE GEAR DIDN'T SHIFT TO 5TH AND THE ENGINE WAS INADVERTENTLY REVVED UP TO 4 ON THE TACHOMETER WITHOUT ANY INCREASE IN SPEED; IT FELT AS IF I STEPPED DOWN ON THE GAS PEDAL WHILE IN NEUTRAL. I DROVE THE NEXT 25 MILES HOME IN 4TH GEAR AT 45 TO 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144887November 2, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA TOURING. WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE RPMS REVVED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS HYUNDAI OF AUBURN (LOCATED AT 735 SOUTHBRIDGE ST, AUBURN, MA 01501, (508) 832-9990) TO BE DIAGNOSED. THE DEALER CLEANED THE THROTTLE BODY, BUT THE FAILURE RECURRED. ADDITIONALLY, THE THROTTLE BODY WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128841September 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHEN GOING AROUND CURVES MORE THAN 35 MPH THE CAR WILL START DECELERATING (AS IF IT'S BRAKING ON ITS OWN WITHOUT ME ENGAGING THE BRAKING SYSTEM)AND THE ESC LIGHT ILLUMINATES ON DASH. ALSO THE EXHAUST MAKES A POPPING NOISE AFTER ENGINE IS SHUT OFF WHICH CAUSE A POWERTRAIN ISSUE BECAUSE THE VEHICLE IS NOT ACCERRATING PROPERLY. I PERSONALLY KNOW SOMEONE THAT HAS THE SAME EXACT VEHICLE AND THAT CUSTOMER EXPERIENCES THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119310August 11, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC LIGHT COMES ON INTERMITTENTLY AND STAYS ON FOR LONGER PERIODS OF TIME. THE DEALER HAS REPLACED THE STEERING RACK, REPROGRAMMED THE SYSTEM AND THE LIGHT CONTINUES TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118424August 7, 2018
STEERING, UNKNOWN OR OTHER
ON 8/3/18, WHILE EXITING OFF HIGHWAY, I WAS STATIONARY AT A STOP LIGHT AT TOP OF RAMP. WHEN LIGHT CHANGED, I TRIED TO TO TURN LEFT, BUT THE STEERING WHEEL LOCKED. IT WAS NEAR IMPOSSIBLE TO TURN SO I THREW ON MY FLASHER TO HELP AVOID BEING REAR ENDED. I MADE AN APPOINTMENT AT HYUNDAI DEALERSHIP AS QUICKLY AS POSSIBLE, 8/6 AND THEY PERFORMED DIAGNOSTICS TESTS WHICH PULLED UP CODES RELATING TO MALFUNCTIONS TORQUE SENSOR, STEERING ANGLE SENSOR, EPS FAILURE, ECU FAILURE. AT LOW MILEAGE OF 32,485 MILES, THE DEALER RECOMMENDED I REPLACE THE ENTIRE STEERING COLUMN AND EPS DUE TO INTERNAL FAILURE. COMPUTER WAS UNABLE TO READ TORQUE TO ECM. I PROMPTLY FILED A COMPLAINT WITH HYUNDAI USA TO TAKE RESPONSIBILITY TO REPAIR. THERE ARE HUNDREDS OF COMPLAINTS REGARDING MAJOR MANUFACTURING DEFECTS WITH STEERING PARTS BREAKING, MALFUNCTIONS, AND RECALLS THAT HAVEN'T FIXED THE CRITICAL UNDERLYING PROBLEMS THAT RESURFACE. EPS MODULE RESET/REPLACEMENT DURING RECALL IN 2015 DID NOT FIX THE PROBLEM. THE DEALER STATED, THE CAR IS UNSAFE TO DRIVE. WHY ARE MAJOR STEERING MALFUNCTIONS ALLOWED TO CONTINUE WITH HYUNDAI USA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115343August 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE AND A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11113864July 26, 2018
ENGINE
MY DAUGHTER BOUGHT THE CAR USED FROM CARMAX WITH 88,000 MILES AND 2 WEEKS LATER HAD A KNOCKING AND CLICKING SOUND FROM THE ENGINE. SHE TOOK IT BACK TO CARMAX AND THEY REPAIRED IT NOTING THAT THE PROBLEM WAS WITH THE CAM SHAFT. 2 YEARS LATER AND 110,000 MILES, THE SAME NOISE OCCURRED WITH REGULAR OIL CHANGES. WHEN WE HAD THE CAR ENGINE DIAGNOSED, THIS TIME SHE NEEDED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097135May 21, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
INITIAL ISSUE WAS AUTOMATIC SPEED CONTROL (CRUISE CNTRL), WILL NOT STAY ENGAGED. CRUISE NO LONGER WORKS IN ANY WAY OTHER THAN TO TURN IT ON. THIS ISSUE BEGAN AROUND JAN 2017. NEXT ISSUE IS ESC OFF LIGHT INTERMITTENTLY COMES ON AND WILL NOT RESET WITHOUT RESTART. LATEST ISSUE IS THE 3RD BRAKE LIGHT IS THE ONLY BRAKE LIGHT WORKING. THE BRAKE LIGHTS AND ESC ISSUE BEGAN AROUND MARCH 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092523May 8, 2018
ELECTRICAL SYSTEM, STEERING
THERE WERE NO ISSUES WITH THE CAR UNTIL EPS (RED) AND ESC OFF (YELLOW) LIGHTS CAME ON WHEN THE CAR WAS STARTED ONE EVENING, AND IN TURN THE POWER STEERING WAS LOST. VEHICLE WAS DRIVEN EARLIER IN THE DAY WITHOUT ANY PROBLEMS. IT WAS PARKED FOR ABOUT 30 MINUTES OR SO, AND WHEN IT WAS TURNED ON AGAIN THE LIGHTS CAME ON AND THE STEERING WHEEL FELT LIKE IT WAS LOCKED. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL AT LOW SPEEDS. VEHICLE WAS TAKEN TO A LOCAL HYUNDAI DEALER WHERE ERROR CODES C1260, C1604, AND C1513 WERE DIAGNOSED. THE DEALER PERFORMED THE STEERING ANGLE RE-CALIBRATION AND THE ECU SOFTWARE UPDATE, BUT THE ERRORS PERSISTED. THE DEALERSHIP STATED THAT ELECTRONIC POWER STEERING COLUMN AND THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THESE EXACT TWO PARTS WERE A SUBJECT OF TWO SEPARATE RECALLS FOR THIS VEHICLE (CAMPAIGNS # 110 AND 127) AND WERE REPAIRED/SERVICED IN 2015 AND THE RECALL WAS CLOSED. IT IS VERY STRANGE THAT BOTH OF THESE PARTS WOULD FAIL AGAIN WITHOUT ANY NOTICE, PARTICULARLY THE ELECTRONIC POWER STEERING COLUMN, CONSIDERING THAT THE CAR ONLY HAS 47000 MILES AND THIS PART WAS REPAIRED IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092143May 6, 2018
STEERING
STEERING:ELECTRIC POWER ASSIST. . NHTSA CAMPAIGN # 15V100000 IS ONLY FOR CAR BUILT BEFORE 4/30/10 AND DOESN'T INCLUDE THE ONES BUILT AFTER WHERE I'M SURE THEY DIDN'T STOP MAKING THEM DIFFERENTLY OR PUTTING DIFFERENT PARTS IN THEM. I'M HAVING THE SAME PROBLEM AS THE ONES BUILT BEFORE MAY 1ST AND MANY OTHERS ARE AS WELL AND THIS RECALL SHOULD INCLUDE ALL 2010 CARS AND NOT JUST ONES BUILT BEFORE MAY 1ST. I HAVE THE ELECTRONIC POWER STEERING AND THE ELECTRONIC CONTROL UNITS LIGHTS ON SHOWING ITS EXACTLY THE SAME PROBLEM AS THE REST OF THE 2010 MODEL SO ITS ABSOLUTELY UNBELIEVABLE THAT NOT ALL OF THE MODELS BUILT IN 2010 ARE INCLUDED. MY LIGHTS STAY ON CONSTANTLY AT ANY SPEED WHAT SO EVER AND LIKE THE RECALL STATES IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH. IF I DIE IN A CRASH BECAUSE OF THIS PROBLEM LIKE ANY OF THE RECALLS THEY ARE WILING TO PERFORM THEY WILL BE PAYING MILLIONS MORE THAN THE $600 RECALL THEY SHOULD BE DOING TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079632March 15, 2018
STEERING
FAILURE OF ELECTRIC POWER STEERING ASSIST. THE LOSS OF POWER STEERING ASSIST OCCUR UNEXPECTEDLY WHEN I WAS DRIVING. I NOTICED A HEAVY STEERING WHEEL FEEL. THE ELECTRONIC POWER STEERING (EPS) ELECTRONIC CONTROL UNIT (ECU) SENSE A DISCREPANCY IN THE STEERING INPUT SIGNALS AND DISABLE THE STEERING POWER ASSIST. THE LIGHT TURNED ON. THE POWER STEERING ASSIST IS LOST, GREATER EFFORT BE REQUIRED FOR ME, WHILE I DRIVE, TO STEER THE VEHICLE INCREASING THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073185February 15, 2018
POWER TRAIN
THE POWER TRAIN DOES NOT SHIFT AT TIMES, STICKS IN 3RD GEAR, POPS IN AND OUT WHILE DRIVING BETWEEN 30 AND 35 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061433January 9, 2018
STEERING
IN MY STEERING WHEEL IT MAKES A CLUNKING NOISE. I BROUGHT IT INTO A SERVICE STATION AND THEY TOLD ME IT NEEDED A FLEXIBLE COUPLING GROMT. I DIDN'T DO THIS IT IS ALL THE WAY DOWN IN THE STEERING COLUMN. THEY TOLD ME IT SHOULD BE A RECALL BECAUSE IT IS NOTHING I DID. IT DOES THE NOISE WHEN I AM SITTING STILL. IF YOU TURN THE WHEEL IT SOUNDS LIKE IT IS CATCHING ON SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057678December 30, 2017
UNKNOWN OR OTHER
FREQUENTLY TIRE SIDE WALLS BULGE AND CRACKS. CANNOT SEE AS THE PROBLEM FOUND INSIDE AND PROBLEM INDICATED BY LOW TIRE PRESSURE WARNING IN DASH BOARD. SERVICE DEALER CONCLUDED TIRE DAMAGES FROM POT HOLES. FIRST TWO DAMAGES OCCURRED AT 11557 AND 13116 MILES. THIRD AND FOURTH TIME DAMAGES TOOK PLACE AT42244 AND 45634 MILES. DURING FIRST TIME FAILURE, CONTACTED HYUNDAI CUSTOMER SERVICE AND ON THEIR ADVISE CONTACTED NEXEN TIRE MANUFACTURER. THEY INFORMED TIRE DAMAGE MIGHT BE FROM POT HOLES. SERVICE DEALER ALSO CONCLUDE THE SAME. ON 12-30-17 CONTACTED HYUNDAI CORPORATE SERVICE AND THEY SAID TO CONTACT NEXEN. THIS IS A SERIOUS SAFETY ISSUE AND NEED ATTENTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054533December 13, 2017
ENGINE
THE ENGINE NEEDED TO BE REPLACED AT APPROX 62,000 MILES. I BELIEVE THIS VEHICLE SHOULD HAVE BEEN INCLUDED WITH THE LARGER HYUNDAI/KIA ENGINE RECALL. IT TOOK 2 MONTHS TO GET A NEW ENGINE SINCE THEY ARE ON BACK ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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