Honda Prologue Complaints

972 consumer complaints on file.

#11707175December 26, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The system does not reliably "see" pedestrians or cross traffic or often times will phantom brake when there are no obstacles viewable. I believe this is a substantial safety issue because the car will abruptly stop without warning and engage a parking brake, creating a delay before being able to vacate traffic. This has happened going forward, but more frequently in reverse. This appears to happen more during inclement weather or in the dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707115December 26, 2025
VEHICLE SPEED CONTROL
It seems that the vehicles "auto hold" function, which is the standard control method for electric one-pedal driving cars does not always operate correctly or at all. This results in the vehicle suddenly accelerating due to gravity or potentially under it's own power. I have had to slam on the break many times to prevent the vehicle from busting through the garage door, and if any of my children or anyone else was near the car they could certainly receive life-threatening injuries. The vehicle has been bought in for this and a slew of other issues, and the service center relied on a software update and us testing the vehicle thereafter for the reported faults. The vehicle has been inspected by the Honda dealership's EV expert. There are no warning lights, alerts or any preceding messages that would suggest there was an issue. We have not been driving the vehicle due to the these obvious safety issues. When we were driving this vehicle both drivers and the kids in the car quickly became aware of the issue and all felt unsafe. The vehicle has remained parked and unused. Recently I was able to test this and recorded videos of the seemingly random, obviously unsafe and seemingly random events. I cannot seem to upload these videos to this portal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707090December 26, 2025
ENGINE
starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707057December 26, 2025
FUEL/PROPULSION SYSTEM
The “check high voltage system” warning came on, we noticed the hearing stopped. This started after 12,000 miles. The dealership said they fixed it and gave it back the warning reappeared a few days later, same events we lost heat and then the warning came back on. We have it back at the dealership they still don’t know what’s wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706998December 25, 2025
POWER TRAIN
At approximately 13k miles we started hearing a clicking noise when turning. Took it into the dealer they said it was a known issue with the drive axle and they need to replace the left drive axle. I asked them if they should replace both if it is a known issue but they said just the left. After a few weeks, since they ordered the wrong part, then the part they needed was on back order, they returned our car and said they would call us when the part was in. After a couple weeks of driving the car around they called and said the part was in and we brought the car to the service center and after a few days said that there was still an issue and they need to look into why it is still making a noise. They call us back and told us they need to replace the right drive axle as well and that it would be a while so they will provide us a loaner. We are waiting on the car to be fixed and am not sure when it will be ready.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706923December 24, 2025
SUSPENSION
Unknown When turning vehicle makes noise (Looks like CV joint noise)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706902December 23, 2025
UNKNOWN OR OTHER
On December 10th had the reduced acceleration drive with care error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706900December 23, 2025
UNKNOWN OR OTHER
Car had high voltage system error
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706712December 23, 2025
POWER TRAIN
My current 2024 Honda Prologue has been in twice in one year's time for complete replacements of front axles. The second repair also included replacing the half shaft. The vehicle has under 8500 miles. Both incidents started with a clicking sound when turning. The first replacement took weeks of waiting as the parts were backordered. The second took two weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706668December 22, 2025
POWER TRAIN
The front clicks and pops when turning left and right, both on throttle and off. Does not have to be a tight turn. Simply turning into a side street, no bumps or anything abnormal makes a racket and kind of scary due to how loud it is. Started when the car had less than 5,000 miles and I think it's worse when it's cold outside. Speeds that cause this are anywhere from 0 to 35 miles an hour. Dealer said it should be fine and to wait for a call. Its been a while ¯\_(ツ)_/¯
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706464December 22, 2025
STEERING
The right side passenger CV joint makes loud clicking sound turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706434December 22, 2025
POWER TRAIN
CV joints are making clicking noises. Started with right side at about 14k miles and then the left side around 16k. Took car to dealership to address as its under warranty. They said they have heard about it but did not know if Honda would replace. I am waiting to hear back from dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706373December 21, 2025
LANE DEPARTURE: ASSIST, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I recently purchased a 2025 Honda Prologue. I've had multiple issues with the advanced driver assistance systems. The rear automatic braking will slam the brakes on when I'm backing up if it detects something like a pedestrian on the sidewalk (that I am in no danger of hitting). I've also had issues with it misinterpreting where the lane lines are on the freeway, and automatically trying to incorrectly steer the car OUT of the lane, which is very dangerous, especially at freeway speeds. These systems can be disabled, but this must be done EVERY time you start the car. There is no way to completely turn them off and have them stay off. While I understand these systems were designed to improve safety, they are deeply flawed and actually make driving less safe. At the very least, there needs to be a way to permanently disable them. NHTSA needs to mandate that car companies, including Honda, offer drivers a choice to permanently disable these systems until the technology is much better than it currently is. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706369December 21, 2025
UNKNOWN OR OTHER
Rear camera visibility is very poor, especially at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706288December 20, 2025
EXTERIOR LIGHTING
REVERSE LIGHT DON’T LIGHT UP ENOUGH TO SEE BEHIND YOU. EVEN IN THE BACKUP CAMERA YOU CANT SEE, TO DARK. THIS COULD CAUSE HITTING AN OBJECT OR PERSON CAUSING HARH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706223December 19, 2025
UNKNOWN OR OTHER
Camera backup manufacturing not working suddenly after freezing day .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706061December 19, 2025
STEERING
Faulty CV joint that produce knocking sounds when turning, recently, along with the knocking noise there is a loud bang noise when trying to turn with some acceleration, the noise is very loud and seems to be something is going to break. It may break down on turning. CV joints were replaced for this car twice and the problem is still comes back, recent diagnosis determined they will need to be replaced again. No warning lights are associated with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706021December 19, 2025
ELECTRICAL SYSTEM
I received another service high voltage system message literally weeks after I brought my vehicle in and had the issue fixed. I reported this issue last on 11/24/2025 it is now 12/19/2025 and it happened again. The heat in my vehicle seemed to stop working and was blowing cold air. This is just poor design and disgraceful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705842December 18, 2025
SUSPENSION, STEERING
Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they would put me on a list and contact me when backordered parts are available, but I'm not sure if I can believe I'll be contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705811December 18, 2025
STEERING
The cv joint is knocking upon turning in either direction I'm concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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