Honda Prologue Complaints

972 consumer complaints on file.

#11722623March 6, 2026
STEERING
The issue appears to involve the steering, front axle or front drivetrain assembly. When turning the steering wheel, particularly at low speeds such as during parking maneuvers or tight turns, there is a distinct clicking or popping sound coming from the front axle area both left and right side The noise is mechanical in nature and occurs repeatedly when the steering angle increases. This behavior suggests a possible issue with the front axle shaft, (CV) joint, or related drivetrain components. The vehicle is available for inspection upon request. A clicking or popping sound from the front axle during turning can be an early indicator of drivetrain component wear or failure, particularly involving CV joints or axle shafts. If a front axle or joint were to fail while the vehicle is in motion, it could result in sudden loss of propulsion to the wheel or compromised control during turning. Because this noise occurs during routine driving maneuvers, it raises concern that a critical drivetrain component may be prematurely failing. A failure during a turn, intersection maneuver, or while entering traffic could create a hazardous situation for the driver and surrounding vehicles. I’m concerned because I had a similar issue with a 1994 Honda Accord; the CV boots were bad and there was a risk (I was told) that the front suspension could collapse while driving especially on highway. The condition is easily reproducible during low-speed turning and parking maneuvers and occurs consistently when the steering wheel is turned to moderate or higher angles. At this time the vehicle has not yet undergone a full diagnostic evaluation by a dealer, but the symptom is repeatable under normal driving conditions. It was noted on test drive upon purchase. Salesperson dismissed it was part of “regenerative braking.” It did undergo multipoint inspection as part of CPO process prior to purchase. It was "cleared" for CPO and purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722575March 6, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722569March 6, 2026
WHEELS, POWER TRAIN, STEERING
A "clicking" or "knocking" noise when turning, a defect in the axle/CV joints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722439March 6, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722435March 6, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I have had multiple occurrences where as I'm accelerating into a turn at normal /slow speeds the traction control activates and my vehicle almost comes to a stop almost causing an accident with the vehicles behind me. This was on dry pavement and not heavy acceleration so the traction system should not have activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722433March 6, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When reversing in a dark or low light area I can't see behind the vehicle on the backup camera display. It seems like there is no night vision and the reverse lights don't illuminate behind the vehicle enough to see in the display or the rearview mirror. I've almost backed into objects because you cannot see behind the vehcle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722430March 6, 2026
ELECTRICAL SYSTEM
I have had multiple incidents where I'm driving and the instrument cluster goes black and either takes multiple minutes to come back on or I have to turn the vehicle off and back on to get it to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722309March 5, 2026
SUSPENSION
Loud clicking noise/knocking when I turn left or right. I first notified Honda service on 9/24/25. I was told I would need a new axle but the part was backordered nationwide. The noise seems to be getting worse with small vibrations when turning. I called the same dealership service today 3/5/26 and was told Honda corporate release guidance two weeks ago that this is not a safety issue and that they would not cover a new axle unless it was part of a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722248March 5, 2026
POWER TRAIN, STEERING
Loud clunking noise from front end when turning right or left and accelerating from a stop or slow speed. I’ve been told by dealer that this is from defective front CV axles. I’ve also been told that this could be a safety issue if the component fails completely. Both General Motors and Honda are aware of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721980March 4, 2026
POWER TRAIN
My 2026 Honda Prologue makes clicking sounds when executing turns. The problem was confirmed in a diagnostic assessment at the Honda dealer at about 7,500 miles (2/4/26). The service rep. said Honda was looking into the problem (CV joints/bearings), but there was no current solution, and they would contact me when a solution became available. The rep. said Honda did not consider this a safety issue. I also own a Honda Civic that has made almost identical clicking noises when its CV joints were failing. In those cases, the Honda dealers always stressed the problem needed addressing in a timely manner as failing CV joints could pose a significant safety hazard. Why has Honda adopted a contradictory stance regarding this CV joint issue with the Prologue? I would urge the NHTSA to investigate the problem (widely reported on Prologue user forums) to determine if it constitutes a safety issue. If confirmed, I would encourage a formal safety recall be implemented to protect the public. This would also help ensure Honda rolls out a solution while the vehicles are still under warranty. (Vehicle is available for inspection by NHTSA and/or manufacturer.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721946March 4, 2026
SUSPENSION
When driving my Honda 2024 Prologue there is a loud, persistent, clunking or popping sound whenever I turn. The dealership says it's related to the axle and/or the ball joint and there is no fix, neither is there a recall, so there is nothing they can, or will, do. This cannot be safe. When I'm driving at freeway speeds and go to turn into another lane to hear this clunking sound is very unnerving. Looking on line I know I am not the only one with this issue - there are many, many other car owners citing the same concern. Please issue a recall or safety warning so that Honda will address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721933March 4, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle, in one-pedal-drive, began to enter an intersection from a stop sign into a left turn--mild reasonable torque applied onto a 25mph street. Vehicle entered intersection and began stuttering/slow/shaking until near/complete stop and loss of acceleration in middle of busy intersection. Traction control light illuminated briefly prior to resumption of acceleration. Road conditions were dry, slightly foggy. There was no reason for safety systems/ABS/Traction control etc. to over react. Honda dealership reported no relevant code to explain incident--which indicates vehicle also did not flag it as an aberration. Vehicle had just been at dealership day prior and received software update and reported inspection. Honda dealership will not take further action unless reproducible with error codes to tell them how to address. Specific component, electrical, or software failure reportedly unknown and remains unaddressed by Honda at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721844March 3, 2026
STEERING, SUSPENSION
2024 Prologue has a knocking sounds when turning left and right. It has only gotten worse. Honda has provided no solution and there are no parts available at Service Centers as confirmed by a Service Adviser in Escondido, CA. Honda is aware I feel unsafe driving this vehicle and made no attempt to remedy the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721697March 3, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721560March 2, 2026
POWER TRAIN
The CV joints is failing. The first time Honda replaced the drive shaft. There is a new failing CV joint. Honda will not replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721559March 2, 2026
STEERING
The 2025 Honda Prologue is 7 months old with 5424 miles has a clicking sound when you turn all the way left or all the way right. It is a defective design part that will continue to get worse until the vehicle will become undrivable. Honda Corporation is aware of the problem as the 2024 Prologue has the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721514March 2, 2026
STEERING, SUSPENSION
It makes a clicking sound when the steering is near the end of travel in either direction. I believe this is a problem becoming more and more common with the CV joint or axle. But this vehicle used on 2/24/26 with 17,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721435March 2, 2026
SUSPENSION
Two months and 3k miles into lease ownership of my 2025 Honda Prologue, the front suspension began making a loud creaking noise. The noise is most pronounced under acceleration and while turning, but also occurs over bumps and uneven road surfaces. It has progressively worsened over time. I brought the vehicle to my Honda dealership for diagnosis. The service department acknowledged the noise but returned the vehicle unfixed, stating Honda is "aware of the issue" and that it is "under investigation." They also stated it is "not safety related." No repair was performed. This appears to be a widespread defect affecting the 2024 Honda Prologue. Online forums, owner groups, and existing NHTSA complaints describe the same symptoms — creaking and clicking from the front suspension and CV axles, often appearing within the first few hundred to few thousand miles. Multiple owners report that even after axle replacements, the noise returns or is not resolved. Replacement parts have also been reported as backordered for extended periods. I am concerned this is a safety issue. A failing CV axle or compromised front suspension component could result in loss of vehicle control, particularly at highway speeds. The manufacturer's position that this is not safety related is inconsistent with the nature of the components involved. I am requesting that NHTSA investigate this defect and that Honda issue a formal recall or technical service bulletin with an effective, permanent repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721309March 1, 2026
POWER TRAIN, STEERING
When turning left (only) and accelerating, there is a distinct "clicking" noise and shudder coming from the front left undercarriage. It can be felt through the steering wheel. I believe it is coming from the CV joint and could lead to failure of that link and loss of steering control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721202February 28, 2026
SUSPENSION
The car is clicking and clunking whenever a turn is made. Honda said they can’t fix the issue because they don’t see any visible damage to the CV joint or lower control arm at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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