Honda Passport Complaints (2019)

282 consumer complaints on file.

#11771550October 16, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2019 Honda Passport (VIN [XXX]) has a failure of the front windshield-mounted multipurpose camera that runs the Honda Sensing driver-assistance system. Diagnostic codes U3000 (multipurpose camera internal failure) and U0416 (vehicle stability/VSA data fault) are present, with multiple driver-assistance warning lights illuminated. As a result, safety features including collision-mitigation braking, lane-keeping assist, adaptive cruise control, and road-departure mitigation are disabled. This is the same front-camera / Honda Sensing defect that is the subject of 2026 class-action litigation involving other Honda models that use the same camera. Honda has not issued a recall for the front sensor camera, and owners report paying roughly $2,000–$3,000 for replacement, programming, and calibration. No crash has occurred, but losing these safety systems is a safety concern INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771254October 14, 2026
ENGINE, UNKNOWN OR OTHER
My 2019 Honda Passport (VIN [XXX]) has an intermittent, dangerous failure of the Auto Idle Stop (auto start/stop) system: when the engine shuts off at a complete stop and I release the brake, it fails to restart on its own, leaving the vehicle dead and immobile in live traffic. There is no warning light before it happens. This has stranded me at intersections and in traffic, creating a serious risk of being struck from behind. The condition matches NHTSA's open Engineering Analysis EA25004 and the defect at issue in the In re Honda Idle Stop Litigation settlement, both concerning 2019 Passport and related vehicles failing to restart after Auto Idle Stop engages. The vehicle has not received the A53 starter replacement. I am bringing it to an authorized Honda dealer, which is requiring a paid diagnostic to "verify" the defect before performing the covered software update and warranty-extension repair. No crash or injury has occurred yet, but the failure is ongoing and I consider it an active safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770134October 9, 2026
UNKNOWN OR OTHER
The drivers sun visor is stuck in the down position. Obstruction to drivers view. Has been inspected and confirmed by dealer. No warning. Not certain when it first appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769061October 5, 2026
STRUCTURE, SUSPENSION
The contact owns a 2019 Honda Passport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V365000 (Structure, Suspension). After retrieving the vehicle, while driving 60 MPH, there was an abnormal sound coming from the vehicle. While depressing the brake pedal the contact heard a sliding sound coming from the rear end of the vehicle. The dealer stated that the sound might be coming from the heat shield. The mechanic determined that the screws were loose and the rear assembly might detach. The mechanic tightened the bolts and contacted the manufacturer for authorization. The mechanic stated that the vehicle was unsafe to drive as is and the vehicle was repaired. The vehicle was taken back to the dealer and the dealer confirmed that the part was properly tightened and the vehicle was safe to drive. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767250September 27, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
Automobile warnings include: "Audio is Turned OFF" "Network Communication Lost" "MOST Net Off" Loss of all audio, screen, and backup camera. Most common when starting the car or hitting imperfections along any roadway. I need all audio, screens, and backup cameras functioning completely and predictably to ensure safe driving. Vehicle was recalled twice already for MOST cable and audio defects. Dealership refused to investigate related issues on XXX. No follow-up after a call placed to Honda Automobile Customer Service line [XXX] on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766704September 24, 2026
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2019 Honda Passport. The contact stated that due to prolonged sunlight exposure, the interior foam fabric of the driver’s and passenger’s side sun visors were warped and swollen. The swelling caused the interior parts of the sun visors to poke through the exterior fabric coverings, creating a bulge that obstructed the view while driving. Additionally, the interior plastic housing had separated. The sun visors failed to stay in place and flapped around loosely, striking the driver’s head while driving. The manufacturer was notified of the failure. The vehicle was taken to the dealer and the failure was confirmed. The failure mileage was 54,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764514September 15, 2026
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2019 Honda Passport. The contact stated that the infotainment system screen intermittently turned off while driving approximately 65-80 MPH. The messages "Network Communication Lost" and "Most Net Off" were displayed. The failure caused the rear-view camera to become inoperable and the speakers to make crackling sounds, which distracted the driver. The contact stated that the vehicle was taken to the dealer and a second dealer, Honda of Princeton (987 State Rd, Princeton, NJ 08540), where the FAKRA connector was replaced several times, but the failure persisted. The dealers attempted to repair the vehicle nine times over four years. The contact related the failure to Warranty Extension: 21-012 (2019-20 Passport/Pilot MOST Bus Network Connectors) and NHTSA Campaign Number: 23V431000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763473September 10, 2026
ENGINE
The contact owns a 2019 HONDA Passport. The contact stated while driving the vehicle at an undisclosed speed, he noticed that the vehicle had reduced power and could not accelerate very well, accompanied by an odd noise coming from the engine bay. The contact stated that he had an independent mechanic confirm that the noise was a possible engine issue leading to the destruction of the camshaft and other components. The vehicle was taken to a dealer where they confirmed a main bearing connecting rod failure and a code stating a lack of oil in the engine, although the vehicle has shown a good history of maintenance. The contact stated he had gotten an emissions warning light illuminated on the instrument panel. The contact stated the issue he noticed was the odd sound, which first sounded like a ticking noise and became louder over time. The contact also noted the dealer had discovered metal shavings in the oil pan. The manufacturer was notified of the failure. The dealer confirmed the failure. The vehicle was not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761155August 31, 2026
ENGINE
Car began making loud rattling noise which proceeded to a larger grinding noise in the engine. Car sudden wouldn’t accelerate and had to be shut off. It wouldn’t restart and once it did get jumped produced an intensely loud grinding rattling noise. Car had to be towed to Honda which upon diagnosis was found to have metal shards in the oil pan and diagnosis to replace entire engine. Honda is denying recall on this engine though it is very similar engine to what they currently have recalled for their V6 engines in Pilots, Odysseys ect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759609August 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
I am writing to formally request goodwill assistance regarding a significant hardware failure in my 2019 Honda Passport. My vehicle is currently experiencing diagnostic trouble code U3000-49 (Internal Electronic Failure of the Multipurpose Camera Unit), which has completely disabled my Honda Sensing suite, including Adaptive Cruise Control, Lane Keeping Assist, and Collision Mitigation. While my vehicle has approximately 76,000 miles and is out of the original bumper-to-bumper warranty, I am deeply concerned that this is a premature internal electronic component failure rather than normal wear and tear. Why I Am Reaching Out: Widespread Hardware Defect: The U3000-49 internal circuit board failure is a known, heavily documented issue impacting Honda Sensing-equipped vehicles (such as the closely related Honda Pilot and Odyssey models built on the same architecture). Safety Impact: This failure shuts down primary active safety features that were a core part of why I purchased a Honda. A structural component failure disabling safety features after roughly 7 years of ownership is unreasonable for a brand with Honda's reputation for longevity. Exclusion from Current Actions: I am aware of ongoing class-action litigation regarding these exact front sensor camera failures in Honda vehicles. While my specific vehicle model year/trim configuration is not currently named in the active scope of those specific lawsuits, the mechanical and electronic reality of the part is identical. Replacing this unit and performing the mandatory ADAS static calibration quotes out to over $1,500–$2,000 at local service centers—an extreme financial burden for a manufacturing-related internal circuit board failure. Given my loyalty to the brand and the safety-critical nature of these systems, I am asking Honda to step in and offer goodwill assistance to cover or heavily subsidize the replacement and calibration of this failed multipurpose camera unit. Thank you for your time, considerati
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755903August 10, 2026
ENGINE
The vehicle engine is dying at intersections and going into “neutral” on its own when stopped. This has been ongoing for over a year, Honda denies any issues. It is becoming more of a safety problem more recently as the vehicle “downshifted” on its own while driving on the highway. (On that instance, the vehicle went from approx 45 mph to a slow crawl - just enough to pull off the road to safety).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755169August 6, 2026
SUSPENSION, STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear subframe, specifically the passenger-side rear suspension mounting bracket, is failing due to severe, premature corrosion. How was your safety or the safety of others put at risk? My safety was put at extreme risk because a local authorized Honda dealership fraudulently closed out an active, critical safety recall (NHTSA Campaign Number 26V-365) without actually performing the mandated repair. They returned the vehicle to me to drive on public roads with a heavily rusted, structurally compromised rear subframe where the flange seams are actively separating. Driving this vehicle poses a critical, ongoing risk because the rear control arm mounting points could fracture and fail. Such a failure would cause the rear wheels to become misaligned or inadequately retained, resulting in a sudden and catastrophic loss of vehicle handling, stability, and braking performance. Has the problem been reproduced or confirmed by a dealer or independent service center? The local authorized Honda dealership explicitly acknowledged the open recall during my initial service visit and stated they needed to order the remedy parts. They subsequently contacted me to bring the vehicle back under the pretense that the parts had arrived. They released the vehicle back to me and marked the recall as officially completed in their system. However, physical inspection of the undercarriage confirms the passenger-side subframe bracket remains completely bare, unreinforced, and heavily corroded. Because official corporate recall notices confirm that the required replacement parts are globally backordered until the fall, it is physically impossible for the dealership to have performed the installation, confirming they falsified the repair record and returned an unsafe vehicle. Prior to the dealer visits, I experienced significant shuddering and abnormal vibrations from the rear suspension.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754130August 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Where they wiped the sensor/camera. Resolved for 1-2 hours and started again. After another evaluation, told it was the noted camera above malfunctioning and would be $2000 to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753931July 31, 2026
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748679July 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
There has been multiple times that my 2019 passport has had the “brake” indicator pop up on my dash telling me to brake when there is nothing there I mean like a completely empty road. There has been a handful of times that it has actually stopped my car like slammed the brakes when there is nothing around or a couple times when a car was passing on the other side of the roadway. This has happened multiple times with someone driving behind me and I fear it could cause a crash due to the car randomly braking so hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744579June 16, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742571June 7, 2026
UNKNOWN OR OTHER
It is available for inspection upon request and I’m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it’s a uphill battle to be taken seriously in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739733May 23, 2026
STEERING, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733072April 22, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731265April 14, 2026
ENGINE
04/10/2026 at around 8am and 04/14/2026 at around 7pm - At both times, car stopped at red light. Auto start-stop shut off car engine. When light turned green and stepped on gas, engine shut down and warning lights came on. Car was still in “drive.” Had to push “park” button and then started engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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