Honda Passport Complaints

1,683 consumer complaints on file.

#11744324June 15, 2026
UNKNOWN OR OTHER
Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743870June 13, 2026
ELECTRICAL SYSTEM
Car tried to start on its own, set off the alarm multiple times and killed a new battery after 6 months. Would not allow me to enter car by remote had to unplug battery. issue with Start/stop idle system, it is know issue with Honda ridgeline but having same issue with passport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743922June 13, 2026
POWER TRAIN
With only 7688 miles, have been having transmission issues like hard shifting, not shifting when needing to speedup especially when trying to pass or on highway. In city hard shifting occurs constantly now. I had tried contacting Honda and the dealership to get the gaps issue resolved for past 2 years and nothing. This has been a poor experience for a Honda, which we have been very loyal for over 40 years. This transmission issue will only get worse and needing a resolution or fix as I have tried both dealership and Honda for help without being told my case has been transferred over and over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743491June 11, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743434June 11, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Our 2026 Honda Passport TSE suddenly stalled twice in active traffic intersections in Albuquerque, NM under acceleration and during a left turn, causing a sudden loss of motive power and a severe safety hazard and a potentially life threatening situation. Telemetry logs from an aftermarket GPS device installed in my vehicle captured a catastrophic voltage drop down to 10.886V during the incident, which electrically blinded the ECU and prevented the vehicle from storing a diagnostic trouble code. The vehicle was taken to Garcia Honda in Albuquerque, NM who documented the symptoms ('loss of power on accel,' 'hesitates and jerks') but released the vehicle unfixed because no digital codes were present. The vehicle is currently grounded as unsafe to drive. American Honda Corporate Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743183June 10, 2026
ELECTRICAL SYSTEM
Idle Stop has failed to restart on more than once occasion. Battery tested low @ 25,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742571June 7, 2026
UNKNOWN OR OTHER
It is available for inspection upon request and I’m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it’s a uphill battle to be taken seriously in this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742120June 4, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Passport . The vehicle auto start stop failed when at a traffic light. The vehicle was shut down and restarted and the vehicle was able to be driven again. In another occurrence, The vehicle stopped in the middle of the road at the stop light. After awhile, the vehicle was able to restart and drive without issues. The vehicle was taken to a dealer; however the vehicle was diagnosed with having a starter failure and burned out relay. The parts were repaired. The manufacturer was notified of the issue. The approximate failure mileage was 38,100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741878June 3, 2026
UNKNOWN OR OTHER
Sunroof while driving exploded - the boom was extremely scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741182May 31, 2026
VISIBILITY/WIPER
Windshield cracked and was replaced in early May 2026. Less than 3 weeks later, windshield has cracked again in exact same location. People on forum are starting to report same issues. I feel this is a design flaw in the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740940May 29, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Idle-Stop feature is malfunctioning, the vehicle is equipped with an "Auto Idle Stop" feature that has a dangerous defect. The engine frequently fail to restart after shutting off at stops, unexpectedly leaving the driver stranded or immobile, with the risk of being hit from behind by incoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740569May 28, 2026
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2026 Honda Passport. The contact stated that while driving on several occasions at various speeds, the brake was applied inadvertently without her touching the brake pedal. The contact added that several unknown warning lights appeared: an orange car with a speedometer underneath, an orange circle with an "I" in the middle, an orange circle with a vehicle in the middle, the forward collision light, and the master warning light. The contact also stated that "collision mitigation braking system problem, see dealer immediately" and "adaptive cruise control problem, see dealer" messages appeared. The vehicle was taken to a dealer twice. On the first occasion, the failure could not be replicated, and during the second visit, a diagnosis has yet to be provided. The manufacturer was notified of the failure. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739733May 23, 2026
STEERING, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739006May 20, 2026
VISIBILITY/WIPER
While driving on the freeway, somewhere between Battle Creek and Kalamazoo, the sunroof spontaneously exploded. Thankfully, the sunroof liner had been closed so no glass entered the cabin. Had the sunroof liner been opened, shattered glass would have sprayed the entire cabin, driver, and passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738964May 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Honda Passport. The contact stated that the idle stop/start feature had failed on multiple occasion while at a complete stop. The contact stated that the feature could be disabled; however, the contact would be burdened with the task of disabling the feature each time after starting the vehicle. Once the failure would occur, the vehicle would remain in neutral(N) and would not restart in neutral. The contact would be forced to place the vehicle into (P) and manually restart the engine; this had been a cause for concern as this failure would cause the contact to hold up traffic. The contact also express concern that the failure may lead to an accident. The vehicle had been taken to the dealer on multiple occasions to address the issue where he had been informed to turn off the feature, replace the battery, and have a battery reset performed on the vehicle. The contact had performed all three recommended remedies; however, the failure had persisted. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738962May 20, 2026
UNKNOWN OR OTHER
Air conditioning not working. 3 years 15,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738769May 19, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
1. Component/System: Multipurpose Camera Unit (IDAS/ADAS system) — U3000-49 "Internal Electronic Failure" + cascading CAN communication faults. The vehicle and diagnostic data (May 15, 2026 scan) are available for inspection upon request. 2. Safety Risk: Warning lights for LKAS (Lane Keeping) and ACC (Adaptive Cruise) disabled those systems. No crash or loss-of-control occurred; the issue was discovered post-service before driving. 3. Reproduction/Confirmation: Confirmed by dealer lights absent at drop-off (their photo, Exhibit A), present after oil change. Diagnostic scan at dealer (2:26 PM May 15) verified U3000-49 + codes. Not independently reproduced. 4. Inspections: Scanned by Germain Honda dealer only. No manufacturer (Honda Corporate), police, or insurance inspection yet. This complaint package is being submitted to Honda Customer Relations. 5. Warnings/Symptoms: None prior. Vehicle had no ADAS issues or lights at drop-off (dealer photo + advisor confirmation). Lights appeared during/after the May 15, 2026 oil change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738692May 19, 2026
SEATS
I am writing to formally complain about the front seats in my 2026 Honda Passport TrailSport Elite. Specifically, the seat cooling/ventilation system appears to create significant discomfort and has caused persistent tailbone pain during normal driving. The issue seems related to the design and operation of the ventilated seats. When the seat cooling system is on, the seat surface becomes unusually firm and uncomfortable, especially in the tailbone and lower back area. Even during relatively short drives, I experience soreness and pressure that I have not experienced in previous vehicles, and I’ve owned a Honda Passport previously. This has become a serious comfort and usability concern. A premium vehicle should provide supportive seating, particularly on longer drives, and instead these seats are causing physical discomfort and pain. I purchased this vehicle expecting a high standard of comfort and ergonomics, especially given the trim level and price point. I would appreciate if Honda would: - Investigate whether this is a known issue with the ventilated seat system or seat cushioning design. - Provide guidance on possible repairs, adjustments, or replacement options. - Consider escalating this concern to engineering and product quality teams. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737955May 14, 2026
UNKNOWN OR OTHER
• Component/system that failed: A/C compressor (shaft seal leak confirmed by Mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • Safety risk: No direct crash risk, but loss of A/C in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e.g., defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • Problem reproduced/confirmed: Yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • Inspections: Inspected and diagnosed by Mt. Kisco Honda (Service Advisor [XXX] ). No police, insurance, or other third-party inspections. • Prior symptoms: Intermittent A/C failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional Details: This is a known issue on 2019–2025 Honda Passports, Pilots, and Ridgelines with the 3.5L V6 and R-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on CR-V and Civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda Corporate: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736916May 10, 2026
VISIBILITY/WIPER
The rear-view mirror detached from inside the holding area more people are reporting this problem with Hondas that the spring inside is too weak and disengages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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