Honda Odyssey Complaints

12,890 consumer complaints on file.

#10336973June 16, 2010
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS
2002 HONDA ODYSSEY. CONSUMER STATES ISSUES REGARDING SAFETY RECALL DRIVER'S AIRBAG INFLATOR *TGW THE CONSUMER STATED THE RECALL WAS PERFORMED. HOWEVER THE SRS LIGHT ILLUMINATED, WHICH WAS NOT ON PRIOR TO THE VEHICLE BEING SERVICED. THE CONSUMER WAS INFORMED THAT THE REPAIRS WOULD COST $ 562.38 TO REPLACE THE SRS UNIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336661June 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HONDA 2002 ODYSSEY BROKE DOWN IN THE DESERT GOING 75 MPH BETWEEN LAS VEGAS AND CALIFORNIA. WE HAD TO DRIVE AT 40 MPH WITH OUR FLASHERS GOING LOADED WITH 7 PASSENGERS AND ALL OUR LUGGAGE (GOING ON VACATION TO BEACH IN CALIFORNIA). HAD TO HAVE IT TOWED BACK TO VEGAS ON JUNE 7TH TO AAMCO TRANSMISSIONS. NEEDS A NEW TRANSMISSION. IT IS JUNE 16TH AND AAMCO STILL HAS OUR VAN, HAD TO TAKE OUT THE TRANSMISSION THEY INSTALLED AND REINSTALLED IT. HONDA HAD A TRANSMISSION RECALL ON THIS VAN IN 2004 WHICH WE HAD TAKEN CARE OF, OR SO WE THOUGHT. LUCKILY WE WEREN'T HIT ON THE FREEWAY. DON'T KNOW IF IT HAS BEEN REPAIRED CORRECTLY AS OF YET. HAVE TO DRIVE FROM SLC, UTAH BACK TO VEGAS TO PICK IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336680June 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED SHE HAD HER VEHICLE SERVICED FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V098000 (SERVICE BRAKES, AIR). WHEN RECEIVING THE VEHICLE BACK FROM THE DEALER, THE CONTACT NOTICED THERE WAS AN UNUSUAL JERK WHEN CHANGING GEARS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND SHE WAS ADVISED SHE WOULD NEED TO REPLACE THE TORQUE CONVERTER. THE VEHICLE WAS REPAIRED. THE VEHICLE THEN BEGAN TO EXHIBIT AN UNUSUAL CLUNKING FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT SPEEDS OF 45 MPH OR GREATER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND ADVISED THE CONTACT THAT SHE SHOULD NOT BE TOO CONCERNED WITH THE NOISE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336696June 16, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED WHILE ATTEMPTING TO REMOVE A CHILD FROM A BOOSTER SEAT AND SEAT BELT, THE BELT BECAME EXTREMELY TIGHT AROUND THE CHILD WITH EVERY ATTEMPT TO REMOVE THE SEAT BELT. THE CONTACT CUT THE SEAT BELT LOOSE BECAUSE THE CHILD WAS BEGINNING TO SUFFOCATE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 50,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336700June 16, 2010
VISIBILITY
REAR WINDOW SHATTERED SPONTANEOUSLY WHILE VEHICLE WAS PARKED WITH NO APPARENT IMPACT OR PREVIOUS DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336476June 15, 2010
ENGINE AND ENGINE COOLING
PREMATURE WEAR OUT OF ENGINE MOTOR MOUNTS IN THE HONDA ODYSSEY. I HAVE A 2005 MODEL AND THERE ARE NUMEROUS COMPLAINTS ON THE WEB CONCERNING THIS ISSUE. THE TECHNICIAN & SVC WRITER AT THE DEALERSHIP EVEN ACKNOWLEDGED THIS WAS A KNOWN PROBLEM IN THIS VEHICLE. LESS THAN 6 MONTHS AGO I HAD 3 OUT OF 4 ENGINE MOUNTS THAT WERE BROKEN AND NEEDED REPLACING THE FRONT AND SIDES WHICH WAS COVERED UNDER MY EXTENDED WARRANTY WITH A DEDUCTIBLE I HAD TO PAY. NOW 6 MONTHS LATER THE REAR MOUNT HAS GONE BAD AND NOW REQUIRES REPLACING. I ADVISED THE DEALERSHIP WHEN THEY REPLACED THE OTHER 3 THIS ONE SHOULD HAVE BEEN REPLACED AS WELL SINCE THEY KNEW IT WAS A KNOWN PROBLEM & WOULD EVENTUALLY WEAR OUT SOON WHICH IT HAS NOW DONE AND PREMATURELY. MY EXTENDED WARRANTY WILL COVER IT ONCE AGAIN BUT I HAVE TO PAY ANOTHER DEDUCTIBLE. JUST LIKE A DENTIST WHEN HE HAS TO REMOVE 3 WISDOM TEETH, THE 4TH ONE IS STILL GOOD BUT HE WILL SUGGEST HAVING IT REMOVED AS WELL AT THAT TIME. SAME THING SHOULD HAVE HAPPENED IN THIS CASE, ESPECIALLY SINCE IT IS A WELL KNOWN DEFECT - PLEASE GOOGLE " DEFECTIVE MOTOR OR ENGINE MOUNTS IN HONDA ODYSSEY ) AND YOU WILL SEE WHAT I MEAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336278June 14, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE TRAVELING 25 MPH THE CONTACT STATED THAT THE VEHICLE STARTED TO STALL AND RUN ERRATIC. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THAT THE REAR MOTOR MOUNTS HAD BROKEN. THE VIN WAS NOT ACCEPTED IN THE SYSTEM. THE FAILURE MILEAGE WAS 72885 AND THE CURRENT MILEAGE WAS 74341. UPDATED 7/28/10 *CN UPADTED 08/03/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336042June 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA ODYSSEY TRANSMISSION FAILURE AT 80,000 MILES. HONDA OFFERED 700.00 REBATE ONLY IF I HAD THE REPAIRS DONE AT A HONDA DEALER, WHICH WOULD COST $4200.00. I'M RETIRED ON A FIXED INCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336090June 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 HONDA ODYSSEY, WHICH I PURCHASED NEW IN JAN 2002. RECENTLY, WHEN ACCELERATING, THE TRANSMISSION SOMETIMES DOES NOT FIND A GEAR, BUT BEGINS TO SHIFT, DOES NOT GO TO THE NEXT GEAR, BUT LOSES SPEED AND POWER. THE FIRST TIME IT HAPPENED WAS APPROXIMATELY 2 YEARS AGO, BUT IT DID NOT REOCCUR FOR AWHILE, SO I THOUGHT IT WAS FLUKE. OVER THE PAST SEVERAL MONTHS, IT OCCURRED MORE FREQUENTLY AND I TOOK IT INTO THE HONDA DEALER IN MY LOCAL AREA, KEN DIXON HONDA OF WALDORF, MD. THEY RECENTLY INSPECTED, TEST DROVE IT AND TOLD ME THE TRANSMISSION DID NOT SHOW ANY ERROR CODES WITH COMPUTER ANALYSIS. THEY DID SAY I SHOULD REPLACE THE TRANSMISSION, VARIOUS SMALL PARTS AND A CENTRAL CONTROL COMPUTER TO ENSURE THE CAR WOULD SHIFT IN TRAFFIC. MY CONCERN IS THAT THIS HAPPENED INTERMITTENTLY OVER A PERIOD OF MONTHS WITHOUT WARNING. HONDA NEVER INFORMED ME OF A SERVICE PROBLEM OR WHAT TO LOOK FOR AS AN INDICATION OF OCCURRENCE. WHEN THE DEALER CHECKED IT, THERE WERE NO INDICATIONS OF SERVICE PROBLEMS. THE FAILURE OF THE TRANSMISSION TO SHIFT WITHOUT WARNING HAS PLACED ME AND MY FAMILY IN DANGER AS WE LIVE IN THE WASHINGTON DC METROPOLITAN AREA AND TRAFFIC IS FAST, HEAVY AND CONGESTED. IF HONDA KNEW THIS WAS A PROBLEM, I WAS NEVER WARNED OF IT. I MAINTAIN THIS VEHICLE WITH ALL REQUIRED SERVICE WORK, ENSURED IT WAS RETURNED FOR ALL RECALLS, AND HAVE DONE MY PART IN ENSURING MY FAMILIES SAFETY. I THEN RESEARCHED THIS SYMPTOM AND FOUND HONDA HAD A PROBLEM WITH THEIR TRANSMISSIONS IN ODYSSEY VANS BEGINNING IN 2001 AND CONTINUING FOR SEVERAL YEARS, BUT THEY DID NOT NOTIFY ME OF ANY PROBLEMS. WHEN I FIGURED OUT IT WAS A PROBLEM AND NOT A FLUKE, I HAD IT CHECKED OUT BY THE DEALER. IT SEEMS AS THOUGH THEY KNOW THIS IS A PROBLEM BUT DO NOT NOTIFY CUSTOMERS TO BE AWARE OF A PREDICTABLE CONDITION THEY KNOW ABOUT PLACED MY FAMILY IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335626June 10, 2010
EQUIPMENT:MECHANICAL, STRUCTURE:BODY:DOOR
I DRIVE A 2003 HONDA ODYSSEY AND HAVE BEEN EXPERIENCING PROBLEMS WITH THE REAR SLIDING DOORS WORKING INTERMITTENTLY, TRAPPING MY 12 MONTH GRANDDAUGHTER IN THE CAR SEAT. I HAVE HAD "ROLLERS" REPLACED. NOW THEY WANT ME TO PAY FOR DOOR LATCH MOTOR WHICH WAS NOT AN ISSUE UNTIL THEIR "REPAIR". IT APPEARS FROM WEBSITES THAT THIS IS A GLOBAL ISSUE AND HONDA NEEDS TO TAKE OWNERSHIP FOR THE SAFETY PROBLEM. THE ALARMS GO OFF WHILE IN MOTION INDICATING THE DOOR IS OPEN. WHEN THE DOORS ARE NON-FUNCTIONAL THE PASSENGERS CAN BE TRAPPED REQUIRING CRAWLING OVER SEATS TO GET OUT OR TO RETRIEVE INFANTS/TODDLERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335735June 10, 2010
STEERING
LOSS OF POWER STEERING AT LOW SPEEDS ESPECIALLY WHEN TRYING TO PARK. WAS INTERMITTENT AND PROGRESSED OVER TWO WEEKS. BROUGHT TO INDEPENDENT MECHANIC TOLD NOTHING WRONG WITH POWER STEERING FLUID OR COMPONENTS. ONE WEEK LATER BROUGHT TO HONDA DEALER TOLD NEEDS NEW POWER STEERING PUMP -CAR HAS 85,000 KM. THE PUMP SHOULD NOT GIVE OUT SO SOON. $700.00 REPAIR. ASKED ABOUT TECHNICAL BULLETINS ABOUT POWER STEERING AND MECHANIC SAID IT ONLY CONCERNS THE RESERVOIR AND THAT IS NOT MY ISSUE. WILL HAVE TO HAVE IT FIXED BUT FEEL THERE IS A KNOWN PROBLEM AND I SHOULD NOT BEAR ALL THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335732June 10, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2006 HONDA ODYSSEY. SLIDING DOOR HAS BEEN STIFF INTERMITTENTLY (WHICH WE LUBRICATED) AND ON A FEW OCCASIONS DOOR WOULD NOT CLOSE UNTIL WARMED UP IN GARAGE. ON JUNE 5TH, 2010 HUSBAND OPENED DOOR AND DOOR FELL COMPLETELY OFF TRACK AND WOULD HAVE LANDED ON GROUND IF HE HAD NOT CAUGHT IT. CONTACTED HONDA CANADA TOLD HADN'T HEARD OF PROBLEM. 15 MINUTE INTERNET SEARCH REVEALS 10 OTHERS WITH SAME YEAR AND MODEL WHO HAVE SUFFERED SAME INCIDENT. TOOK IT TO DEALER WILL REPLACE THE ROLLER/HINGE WHICH BROKE- APPROX $230.00 TO FIX (NOT COVERED UNDER EXTENDED WARRANTY). HUGE SAFETY CONCERN THAT THIS PART CAN BREAK AND LET CAR DOOR FALL DOWN-IMAGINE IT HAD BEEN ON ONE OF MY KIDS AGED 5 AND 6. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335395June 9, 2010
VEHICLE SPEED CONTROL
REPEATED SURGING IN ENGINE SPEED FROM IDLE WITHOUT PRESSING ON GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335532June 9, 2010
STEERING
NOTICED A TICKING NOISE AROUND THE STEERING WHEEL WHEN DRIVING IN THE A.M. FOR OVER A YEAR. HAVE HAD ISSUES WITH STEERING WHILE PULLING INTO TIGHT SPOTS OR SHARP TURNS FOR A WHILE. HAVE ALWAYS EQUATE IT TO BAD TIRES (WHICH WAS RECENTLY REPLACED) OR LOW TIRE PRESSURE. ON A VISIT TO HONDA FOR ANOTHER REPAIR, HAD ASKED THEM TO LOOK INTO THE NOISE ISSUE. WAS TOLD THAT THE POWER STEERING PUMP WAS BAD. HAD TO PAY FOR REPAIR. WAS INFORMED THAT IT HAS NOTHING TO DO WITH THE POWER STEERING RESERVOIR THAT WAS COVERED UNDER WARRANTY. DOES NOT MAKES SENSE THAT WE'VE HAD THIS ISSUE FOR WELL OVER A YEAR THAT IT'S NOT A PART ISSUE. CAN NOT RECALL WHEN THE STEERING WAS EVER AS GOOD AS IT IS ONCE THE PUMP WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335173June 8, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
UNINTENTIONAL ACCELERATION FOR MY 2008 HONDA ODYSSEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335179June 8, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2005 HONDA ODYSSEY. THE CONTACT STATED WHEN OPENING THE REAR LIFT GATE, THE STRUTS FAILED AND ALMOST STRUCK THE CONTACT. HE ATTEMPTED TO KEEP THE LIFT GATE FROM FALLING BUT TO NO AVAIL. HE HAD TO HOLD THE LIFT GATE UP TO PREVENT IT FROM FALLING. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM TO CONTACT THE DEALER. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR AN ASSESSMENT OF THE FAILURE OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335231June 8, 2010
STEERING, SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
ISSUES WITH POWER STEERING. WHEN DRIVING LONG DISTANCES A LOUD NOISE WILL START EMITTING FROM POWER STEERING. THIS HAS HAPPENED ON MULTIPLE OCCASIONS OVER LAST FIVE YEARS. HAVE TAKEN MY HONDA TO AT LEAST TWO DEALERSHIPS ABOUT PROBLEM. NEVER DIAGNOSED UNTIL RECENTLY. WAS TOLD THAT POWER STEERING PUMP IS DEFECTIVE. HONDA STATES NO LONGER UNDER WARRANTY. VERY EXPENSIVE REPAIR. DEALERSHIP WILL NOT HELP WITH COST. CONTACTED HONDA CORPORATE CUSTOMER SERVICE AND WAS OFFERED NO HELP WITH COST OF REPAIR. WILL NO LONGER DRIVE MY HONDA ANY LONG DISTANCES. ALSO HAVE HAD BRAKE AND PARKING BRAKE ISSUES WITH THIS CAR OVER PAST FIVE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335283June 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IN OUR 2003 HONDA ODYSSEY. SEVERELY JERKS AND LOSSES POWER WHILE DRIVING AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335332June 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHUDDER PERSISTS AFTER THREE SOFTWARE UPDATES AND TORQUE CONVERTER REPLACEMENT. WARRANTY EXPIRES AT 60K, CURRENTLY AT 57K. DEALER HAS EXPRESSED FRUSTRATION IN DEALING WITH HONDA OF AMERICA IN FINDING A RESOLUTION TO THE PROBLEM. BEFORE TORQUE CONVERTER WAS REPLACED THE DEALER HAD TO TAKE A "SNAPSHOT" OF THE RPM DIFFERENCE BETWEEN THE ENGINE AND TRANSMISSION. AFTER TORQUE CONVERTER REPLACEMENT AND THIRD SOFTWARE UPDATE THE DIFFERENCE IS GREATER. HOA NOW STATES THE RPM DIFFERENCE IS WITHIN NORMAL RANGE. WHEN ASKED WHY THE LESSER AMOUNT REPORTED BEFORE WAS ENOUGH TO WARRANT A REPLACEMENT OF TORQUE CONVERTER AND NOW NO FURTHER SERVICE IS NEEDED, HOA HAD NO ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335374June 8, 2010
SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC
[XXX] JUNE 8, 2010 REF. VIN # [XXX] HONDA CASE # [XXX] TO ALL CONCERNED, THIS LETTER IS TO EXPLAIN THE EVENTS THAT HAS LED TO ME NOW HAVING TO TAKE THIS ISSUE TO A MORE ELEVATED LEVEL. AT THE END OF OCTOBER OF 2008 MY WIFE, MOTHER AND 3 CHILDREN WENT TO COGGIN HONDA LOCATED AT 11051 S. ORANGE BLOSSOM TRAIL, ORLANDO, FLA. 32837 (TEL. 407-851-9118) TO LOOK AT THE ODYSSEY MINIVANS. WE WERE APPROACHED BY SALES & LEASING CONSULTANT CHESTER HEATH: CELL [XXX] (NO LONGER THERE) AND HE SHOWED US AROUND AND MET WITH FINANCE MANAGER FRANCIS ROSARIO : CELL [XXX] WHO FINANCED US. ABOUT A WEEK AFTER DRIVING IT AROUND I STARTED TO NOTICE THAT IT WAS MAKING A NOISE WHEN BRAKING, A HARD GRINDING NOISE (STILL MAKING THIS NOISE TO THIS DAY). I ALSO NOTICED THAT IT WAS MAKING A CLICKING SOUND WHEN MAKING RADIUS TURNS (SINCE FIXED BY CLASSIC HONDA BY FIXING THE FRONT AXLE IN NOVEMBER 2009) . ALSO THERE WAS AND STILL IS A RATTLE BY THE STEERING WHEEL. MY MAIN CONCERN HOWEVER IS THE BRAKING NOISE WHICH AT THE BEGINNING WOULD COME AND GO. IT NOW DOES IT ALMOST EVERY TIME I BRAKE. THAT HAS BEEN PART OF THE PROBLEM, IT COMES AND GOES. SO I TOLD MY WIFE ABOUT THE NOISE THAT THE CAR MADE AND SHE SUGGESTED I CALL COGGIN HONDA TO AT LEAST LET IT BE KNOWN ON RECORD ABOUT THE PROBLEM. I THEN CALLED COGGIN THAT WEEK AND THE PERSON I SPOKE TO SAID TO JUST SIMPLY COME BY AND WE WILL HAVE A LOOK AT IT. SINCE IT DID NOT ALWAYS HAPPEN I THOUGHT TO MYSELF THAT IT WAS A NEW CAR JUST GETTING SETTLED. SO I PROBABLY WAITED A FEW MONTHS (ABOUT JAN. 2009) AND THEN IT STARTED TO MAKE THE NOISE ON A CONSTANT BASIS AND REALIZED THAT THIS PROBLEM WAS NOT GOING AWAY. I THEN BROUGHT THE CAR TO COGGIN AND SPOKE WITH SERVICE ADVISOR FRITZ RAY (NO LONGER THERE) AND OF COURSE IT DID NOT MAKE THE NOISE AT THAT TIME AND BECAUSE THERE WAS NO NOISE THEY COULD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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