Honda Odyssey Complaints

12,890 consumer complaints on file.

#11315713March 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO SWITCH TO THE CORRECT GEAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAINGER HONDA LOCATED AT (1596 CHATHAM PKWY, SAVANNAH, GA 31408) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315559March 2, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
SUBARU/HONDA DEALERSHIP REFUSED TO ACKNOWLEDGE SECONDARY SAFETY RECALL FOR FUEL PUMP MODULE, POSSIBLE FIRE AND EXPLOSION. ($710.31 REPAIR ESTIMATE) DEALERSHIP INSPECTION SHOWED ADDITIONAL SAFETY ISSUES/REPAIRS NEEDED TO STEERING AND AXLES THAT EXCEEDED $6,000.00 IN REPAIRS. VEHICLE PURCHASED AND SOLD WITH NO CONCERN FOR SAFETY OR DEPENDABILITY. ALL TRUST VIOLATED, WE CAN NOT TRUST THIS DEALERSHIP WITH REPAIR OR SERVICE OF OUR VEHICLES. DEALERSHIP REFUSED TO ACKNOWLEDGE EVEN AFTER INVESTIGATION BY THE OHIO ATTORNEY GENERAL. WE REQUESTED AN INVESTIGATION AS TO HOW A VEHICLE WITH SO MANY SAFETY AND REPAIR ISSUES WAS SOLD TO US AS A WELL MAINTAINED VEHICLE WITH NO ISSUES. PREVIOUS REPAIRS EXCEEDED $8,000.00. ALL DOCUMENTATION IS WITH THE OAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311987February 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE 2018 ODYSSEY HAS MANY PROBLEMS ON THE FUEL INJECTORS SYSTEM THAT CAUSED ALL CHECKING ENGINES LIGHTS ON. THE COSTS TO REPAIR IS TOO EXPENSIVE. COSTS ME 1650.00 AT MY LOCAL HONDA DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312034February 28, 2020
ELECTRICAL SYSTEM, ENGINE
CAR ENGINE SHUT OFF WHILE IN MOTION ON LOCAL STREET. A BAD/DEFECTIVE FRONT SPOOL VALVE LEAKED OIL ON THE ALTERNATOR AND THE ALTERNATOR WENT BAD RIGHT WAY. WHICH CAUSE ENGINE TO SHUTDOWN WHILE CAR IS IN MOTION. TRY TO START THE CAR, IT WON'T START, NEITHER ELECTRICAL POWER. ITS VERY DANGEROUS SITUATION, LIKELY WASNT DRIVING ON THE HIGHWAY. DEALER MAINTENANCE SHOP ADVISOR TOLD ME THAT ALOT HONDA ODYSSEY HAVE SPOOL VALVE LEAKED OUT TO CAUSE THE ALTERNATOR GOES BAD & SHUT DOWN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311878February 27, 2020
SEATS, WHEELS
PURCHASED 2012 HONDA ODYSSEY WITH 49K MILES, LOOKED LIKE NEW INSIDE AND OUT, DEALERSHIP PREPPED VEHICLE, INCLUDING NEW TIRES, A FEW MINOR REPAIRS WERE NEEDED, REQUESTED EVERYTHING BE GONE OVER, VEHICLE SAFETY WAS A PRIORITY. I GAVE THEM AN ADDITIONAL MONTH TO ORDER PARTS AND TO TAKE THEIR TIME TO MAKE SURE ALL WAS COMPLETED PROPERLY. DISCOVERED THE NEW ALL SEASON TIRES WERE REALLY DEDICATED MICHELIN WINTER TIRES AS I AM DRIVING ALL SUMMER, HIGHWAY INTERSTATE. THEY DIDN'T REPLACE THE CORRODED, LEAKING TPMS SENOR/VALVE STEMS, THEY LEFT THE ORIGINAL ONES IN. WHILE ON AN OUT OF STATE TRIP, THE PRESSURE WARNING LIGHT CAME ON. ALSO DISCOVERED THE(2) SAFETY LATCH RECALLS FROM HONDA WERE STILL OPEN AS I AM DRIVING MY KIDS AND OTHER STUDENTS IN OUR VAN. THE DEALERSHIP SALESMAN ENSURED ME ALL WOULD BE TAKEN CARE OF AS HE HAD CHILDREN HIMSELF. HE WAS SENDING THE VEHICLE TO A HONDA DEALERSHIP FOR THE KEY CYLINDER REPLACEMENT. TURNS OUT THE VEHICLE HAD 3 OPEN RECALLS. NON REPAIRED AND THEY ASSURED ME THEY HAD BEEN FIXED. THEY MARKETED THE VAN AS A LOCAL TRADE IN, LATER TO FIND OUT THE DEALERSHIP PURCHASED THE VAN AT AN OUT OF STATE AUCTION. I HAD TO PUT NEW ALL SEASON TIRES ON AND REPLACED THE LEAKING TPMS UNITS, THEY REFUSED TO ACKNOWLEDGE THE ISSUES AS I HAD REPAIRS COMPLETED AT A HONDA DEALERSHIP AND SUBARU REIMBURSED ME FOR THE SMALL REPAIRS, BUT REFUSED TO ACKNOWLEDGE THE TIRES OR TPMS UNITS, DISMISSING ADDITIONAL QUESTIONS. THERE IS NO LOVE OR SAFETY AT THIS SUBARU DEALERSHIP . ALL DOCUMENTATION HAS BEEN FILED WITH THE OHIO ATTORNEY GENERAL COMPLAINT. A BIG QUESTION IS ABOUT THE VEHICLES HISTORY FROM AN AUCTION AND WHAT ELSE HAS BEEN COVERED UP AND NOT DISCLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311710February 26, 2020
STRUCTURE:BODY
METAL BAR ON THE SIDE SLIDE BACK CAUSING CAN'T CLOSE TAIL GATE OR HARD TO OPEN. HONDA DOESN'T KNOW WHAT CAUSE IT. I AM NOT SURE WHETHER IT HAS TO DO WITH SLIDING DOOR RECALL THAT IT NOT LATCH (WHICH ALREADY FIXED) OR SLIDE DOOR PUSH THIS SIDE METAL BAR BACK WHEN OPEN. HONDA TECH SAID THEY SAW IT IN MORE THAN 5 VEHICLES, IT CATCHED IT BEFORE 35K, HONDA WILL COVER UNDER WARRANTY. BUT MY CAR IS OVER 35K SO IT NOT COVER EVEN UNDER EXTEND WARRANTY. IT COSTS $140 TO REPLACE. I AM MORE CONCERN FOR MY KIDS SAFETY, IF THEY DON'T KNOW WHAT CAUSE IT. IT HAPPENED AFTER I COME IN FOR RECALL OF POWER REPLACEMENT IN THE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311732February 26, 2020
ENGINE
(2014 HONDA ODYSSEY EX-L). ON FRI, 02-21-2020, 3:47PM, I WAS SLOWING TO STOP AT INTERSECTION. BEFORE COMING TO COMPLETE STOP, ENGINE BEGAN TO SHUDDER, BUT DID NOT COMPLETELY STALL/STOP, AND THE MIL INDICATOR ILLUMINATED. ENGINE CONTINUED TO SHUDDER WHILE IDLING AT COMPLETE STOP. I GENTLY APPLIED ACCELERATION TO 10-MPH. ENGINE CONTINUED TO SHUDDER AS I CONTINUED AND STOPPED AT ANOTHER TRAFFIC LIGHT. AGAIN I GENTLY APPLIED ACCELERATION. THE ENGINE CONTINUED TO SHUDDER UNTIL I FOUND A SAFE PLACE TO PARK AND SWITCHED IT OFF. THE ENGINE SHUDDERED AT A CONSISTENT LEVEL FOR A TOTAL OF ABOUT 8-MINUTES. I CALLED MY LOCAL HONDA SERVICE DEPT TO ASK ABOUT POSSIBLE CAUSES AND IF THE VEHICLE WAS SAFE TO DRIVE. THE SERVICE REP ASKED ME ABOUT A PREVIOUS REPAIR NOTED ON HIS COMPUTER FOR AN ISSUE THE VAN HAD REGARDING THE REPLACEMENT OF AN OIL SENSOR IN OCTOBER 2019, AND IF IT WAS RELATED. I TOLD HIM I DIDN'T KNOW. SINCE HE COULDN'T IDENTIFY THE PROBLEM, HE ADVISED ME NOT TO START THE ENGINE AND DRIVE BECAUSE IT COULD POSSIBLY CAUSE MORE DAMAGE, AND THE VEHICLE WAS NOT SAFE TO DRIVE. THEN I CALLED ROADSIDE ASSISTANCE AND MY VAN WAS TAKEN TO MY HONDA SERVICE DEPT. ON THE FOLLOWING MONDAY, A SERVICE REP CALLED ME WITH THE DIAGNOSIS CODE P0303, WHICH HE SAID INDICATES THAT A MISFIRE WAS DETECTED IN THE #3 CYLINDER. THE REP SAID THAT THIS ISSUE ALLOWED OIL TO PASS BY THE MULTIPLE OIL RINGS ON THE PISTON INTO THE CHAMBER AND FOULED THE SPARK PLUG. HE TOLD ME THAT THIS ISSUE WAS NOT COVERED BY THE WARRANTY. THE SERVICE REP QUOTED $4,420.00 TO REPAIR OBDII CODE P0303. I ASKED HIM IF THE MALFUNCTION COULD HAVE BEEN PREVENTED. THE SERVICE REP SAID THAT THIS PROBLEM IS NOT A RESULT OF ANY DRIVER ACTION OR LACK OF MAINTENANCE. HE SAID THAT HONDA IS AWARE OF THIS PROBLEM AND I SHOULD CALL AMERICAN HONDA AUTOMOBILES (800-999-1009).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311032February 24, 2020
POWER TRAIN
TRANSMISSION SHIFTS ERRATIC. WHEN GOING FROM REVERSE TO DRIVE THE TRANSMISSION DELAYS ENGAGEMENT TO 1ST GEAR. THIS BEHAVIOR CAUSES A CLUNK TO 1ST GEAR AND SOMETIMES RAPID ACCELERATION WHEN IT DOES ENGAGE AND THE GAS PEDAL IS DEPRESSED. VEHICLE HAS BEEN TO THE DEALER MANY TIMES TO ADDRESS BUT THE ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311046February 24, 2020
UNKNOWN OR OTHER
WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11311056February 24, 2020
SERVICE BRAKES
FRONT BRAKE ROTORS WARP CAUSING STEERING WHEEL VIBRATION AND BRAKE PEDAL THUMPING. ROTORS HAVE BEEN RESURFACED 3 TIMES ONLY TO HAPPEN AGAIN AFTER A FEW THOUSAND MILES. AT HIGHER SPEEDS ALMOST LOST CONTROL OF STEERING. HONDA WON'T UPGRADE TO BETTER PERFORMING ROTORS. NEED A SAFETY RECALL. LONG TIME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311099February 24, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER COMING TO A STOP AND ATTEMPTING DRIVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE RPM REVVED UP BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MILLS HONDA LOCATED AT 8465 STATE HIGHWAY 210, BAXTER, MINNESOTA 56425, (218)-825-7525, WHERE THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310541February 21, 2020
TIRES
VIBRATION DEVELOPED IN ALL FOUR MICHELIN DEFENDER TIRES WITH 9000 MILES AND 0.5/32 TREAD WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310330February 20, 2020
ELECTRICAL SYSTEM
BOUGHT NEW IN OCT 2018. HAS 39,000 MOSTLY HIGHWAY MILES ON VAN NOW. FEB 17, 2020 - VEHICLE WAS STATIONARY IN MY DRIVEWAY. FAILURE OCCURRED WHEN I PUT THE TRANSMISSION INTO "REVERSE" TO ACTIVATE THE CAMERA. NO IMAGE WAS DISPLAYED, BUT A BLANK (BLACK) SCREEN WITH MESSAGE: CAMERA SYSTEM FAILURE. HOW IS THAT FAILURE EVEN POSSIBLE - NO EXTERIOR DAMAGE TO CAMERA WHATSOEVER? THE CAMERA ISN'T A STRESSED PART LIKE ENGINE PARTS. WHY IS THE CAMERA FAILING SO SOON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309781February 18, 2020
UNKNOWN OR OTHER
CABIN WATCH SAFETY FEATURE FOR PASSENGERS MALFUNCTIONING PERIODICALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309802February 18, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE REAR CAMERA SYSTEM HAS 'CAMERA SYSTEM FAILURE' ERROR. ANYTIME THE CAR IS PUT IN REVERSE, INSTEAD OF THE REAR CAMERA VISIBILITY, THE SCREEN GOES BLACK WITH AN ERROR MESSAGE OF CAMERA SYSTEM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309916February 18, 2020
SERVICE BRAKES
HOLD BRAKE RELEASES AUTOMATICALLY WITHOUT PRESSING ACCELERATOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309919February 18, 2020
VEHICLE SPEED CONTROL
THE VEHICLE AUTOMATICALLY THROTTLES WITH THE SPEED GOING DOWN AND BACK TO NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309953February 18, 2020
AIR BAGS, POWER TRAIN
THERE HAVE BEEN 2 RECALLS FOR MY 99 HONDA ODYSSEY. THE FIRST WAS ON TRANSMISSION A FEW YEARS BACK N NOW THERE IS ONE OPEN FOR MY AIRBAGS. WELL MY TRANSMISSION WAS NEVER FIXED BY HONDA. AND NOW I CAN'T GET THEM TO FIX MY AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309672February 17, 2020
ENGINE
CYLINDER NUMBER 3 HAS MISFIRED MULTIPLE TIMES IN LAST 14,000 MILES. SPARK PLUG 3 HAD A LOT OF CARBON. WE CHANGED ALL SPARK PLUGS AND THE PC VALVE IN JULY 2018. IT MISFIRED FEW TIMES IN 2019 BUT THEN WORKED OK AFTER RESTARTING TILL FEB 2020. IT MISFIRED MULTIPLE TIMES AND WE NOW CHANGED ALL SPARK PLUGS AGAIN AND IGNITION COIL OF CYLINDER 3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309541February 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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