Honda Odyssey Complaints

12,890 consumer complaints on file.

#11319038March 23, 2020
AIR BAGS
TL* TAKATA RECALL- THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION HONDA COVINGTON PIKE SERVICE CENTER LOCATED AT (1990 COVINGTON PIKE SUITE A, MEMPHIS, TN 38128 866-279-2106) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *LN *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318923March 22, 2020
SEATS
CENTER PASSENGER SEAT BACK DOES NOT LOCK INTO PLACE ENDANGERING OCCUPANT DURING A ROLL OVER OR SUDDEN STOP / ACCIDENT SITUATION. SOMETIMES IT LOCKS, SOMETIMES IT DOES NOT, AND ALSO DURING HARD IMPACT FORCE ON THE SEAT BACK THE SEAT BACK WILL START TO MOVE FREELY . DEALER REFUSED TO ENTERTAIN DEFECT REQUEST TO ADDRESS. DEALER ALSO REFUSED TO PROVIDE A PART INFORMATION THAT SHOWS THE LOCKING MECHANISM SO THAT A REPLACEMENT COULD BE OBTAINED. THE APPARENT DEFECT APPEARS TO BE A DESIGN AND/OR MANUFACTURING PROBLEM. PLEASE EMAIL ME FOR ADDITIONAL PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318823March 20, 2020
STRUCTURE:BODY
PAINT IS FADING, BUBBLING, AND PEALING IN MULTIPLE PLACES ON THE EXTERIOR OF THE CAR. I'VE SEEN THE MENTIONS OF THE BACK HATCH/DOOR, BUT WE'RE SEEING IT ON THE DOORS AS WELL AS THE BACK HATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318770March 20, 2020
ELECTRICAL SYSTEM
THE CENTER MOUNTED INFOTAINMENT SYSTEM WHICH HOUSES THE MONITOR FOR THE BACKUP CAMERA FREEZES UP AND GOES BLANK CREATING A SAFETY ISSUE. THIS IS A REQUIREMENT OF THE CAMERON GULBRASEN KIDS TRANSPORTATION SAFETY ACT OF 2007 AND BECAME A MANDATE IN MAY 2018. THIS VEHICLE IS AT RISK AND NONCOMPLIANT WITH THIS ACT. I HAVE NOTIFIED BOTH AMERICAN HONDA AND THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AN THEY ARE AWARE OF THE ISSUE AND ARE MAKING NO EFFORT TO REPLACE OR CORRECT THE ISSUE. IT IS VERY DISTURBING THAT HONDA DOES NOT VALUE THE LIVES OF THEIR CUSTOMERS AND THAT THEY ARE BEING ALLOWED TO CONTINUE TO BUILD VEHICLES WITH THIS SAME CONDITION, UNKNOWN WHAT THE FIX IS. THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE CORRECTED ASAP. THE INFOTAINMENT SYSTEMS ALSO FREEZES AND PREVENTS CONTROLS OF THE HVAC AND DVD PLAYER. I HAVE MULTIPLE VIDEOS OF THESE ISSUES BECAUSE IT HAPPENS SO FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318744March 19, 2020
AIR BAGS
AMERICAN HONDA MOTOR CO., INC. (HONDA) IS RECALLING CERTAIN MODEL YEAR 2000 ACCORD COUPE, 2000 ACCORD SEDAN, 2000 CIVIC COUPE, 2000 CIVIC SEDAN, 2000-2001 CR-V, AND 2000-2001 ODYSSEY VEHICLES. THESE VEHICLES MAY HAVE RECEIVED A REPLACEMENT DRIVER FRONTAL AIR BAG MODULE AS PART OF A VEHICLE REPAIR. DUE TO A MANUFACTURING ISSUE, THE REPLACEMENT NADI INFLATOR MAY ABSORB MOISTURE, CAUSING THE INFLATOR TO RUPTURE OR THE AIR BAG CUSHION TO UNDERINFLATE. IN THE EVENT OF A CRASH NECESSITATING AIR BAG DEPLOYMENT, AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENT STRIKING THE DRIVER OR OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318569March 18, 2020
STRUCTURE:BODY
2016 HONDA ODYSSEY. DRIVER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. TOOK THE VEHICLE TO VIC BAILEY HONDA HONDA (500 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302) WHERE IT WAS DIAGNOSED AS A SUN SENSOR DEFECT AND RETURNED TO OWNER. OWNER GOT VEHICLE HOME AND THE BEEPING OCCURRED AGAIN. OWNER TOOK VEHICLE BACK TO VIC BAILEY HONDA, AND WAS QUOTED AN ESTIMATE OF $700 FOR THE REPAIRS. THE MANUFACTURER WAS NEVER NOTIFIED BY VIC BAILEY HONDA, NOR DID VIC BAILEY HONDA OFFER TO NOTIFY MANUFACTURER EVEN WHEN ASKED TO DO SO BY THE OWNER, SO OWNER WILL FILE COMPLAINT TO MANUFACTURER. OWNER DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH IS LIKELY ASSOCIATED WITH THE 2016 ODYSSEY FAILURE. THE BEEPING IS CONTINUOUS UNLESS THE AUTOMATIC BACK SLIDING DOOR SWITCH IS OFF. BEEPING OCCURS WHEN IN REVERSE OR FORWARD, NOT WHEN STOPPED. DRIVER SLIDING DOOR CLOSED AND LOCK THEN REAR MOTOR WOULD UNLOCK. IT NEEDS A NEW LEFT SLIDE DOOR REAR MOTOR/LOCK ASSEMBLY. TECH RECOMMENDS NEEDS LEFT REAR SLIDE DOOR LOCK ASSEMBLY. ASR REPLACED SLIDING DOOR REAR LATCH LOCK ASSEMBLY. INSTALLED NEW LEFT SLIDING DOOR REAR LATCH LOCK ASSEMBLY AND NOT THE DOOR SHOWS CLOSED. BEEPING IS NOT OCCURRING AT THIS TIME. THE VEHICLE HAS BEEN REPAIRED IN THE AMOUNT OF $700.76. THE FAILURE MILEAGE WAS 29,000 WHEN FIRST NOTICED, BUT NOW IS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318491March 17, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O' DANIEL HONDA OF OMAHA LOCATED AT (123 BEVERLY DR, OMAHA, NE 68114, (402) 393-7801), AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318196March 16, 2020
ELECTRICAL SYSTEM
WHILE DRIVING, THE SLIDING DOORS OPEN SENSOR WILL GO OFF. THIS CREATES A MAJOR DISTRACTION WHILE DRIVING AS IT IS A CONSTANT BEEP TRYING TO ALERT YOU THAT YOUR DOORS ARE OPEN. OBVIOUSLY WHILE DRIVING, MY DOORS ARE CLOSED. THIS HAPPENS AT LEAST ONCE A WEEK IN WHICH I AM FORCED TO SHUT OFF THE POWER SLIDING DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317846March 13, 2020
ENGINE
WHILE DRIVING 25-35 MPH THERE IS A HARD SHIFT TO THE NEXT GEAR. IT JERKS YOU FORWARD IN YOUR SEAT. THERE IS ALSO AN ISSUE WHILE THE HEAT/AIR FAN IS ON IT CONTINUOUSLY CUTS OUT. ALSO NOTICE A KNOCKING NOISE AT TIME FROM THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317771March 12, 2020
POWER TRAIN
2018 HONDA ODYSSEY WITH 9 SPEED TRANSMISSION IS DANGEROUSLY UNPREDICTABLE WHEN ACCELERATING. ESPECIALLY FROM FULLY STOPPED CONDITION. IT DOES NOT MATTER WHETHER ADVANCING STRAIGHT AHEAD OR TURNING INTO EITHER DIRECTION. TERRAIN CONDITIONS DO NOT SEEM TO AFFECT THIS BEHAVIOR. THE DRIVER MAY EXPERIENCE WIDELY VARIABLE RESPONSES TO A CONSISTENT APPLICATION OF THROTTLE. VEHICLE MAY, WITHOUT ANY WAY FOR THE DRIVER TO PREDICT, 1) ACCELERATE WITH A NORMAL PREDICTABLE RESPONSE TO THROTTLE PRESSURE, 2) RESPOND TO THE SAME THROTTLE INPUT BY VERY SLOWLY ACCELERATING (EVEN IF THE DRIVER SIGNIFICANTLY INCREASES THROTTLE INPUT) OR 3) IMMEDIATELY. NOT MOVE AT ALL WHILE ENGINE REVS, THEN MOMENTS LATER, THE VEHICLE WILL ACCELERATE SO RAPIDLY THAT IT LAUNCHES INTO TRAFFIC OR THE TIRES FIRST LOSE TRACTION BEFORE IT LAUNCHES. IN INCLEMENT WEATHER THE CONDITION IS EXACERBATED INTO AN EVEN MORE DANGEROUS LACK OF VEHICLE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317666March 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A STOP SIGN, THE ENGINE REVVED UP DESPITE THE CONTACT'S FOOT BEING ON THE BRAKE PEDAL. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK AND TURNED OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO GERALD JONES HONDA LOCATED AT (4022 WASHINGTON RD MARTINEZ GA 30907, (706)228-7000). THE MECHANIC WAS UNABLE TO DIAGNOSE OR PROVIDE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON 3-11-20 WHO STATED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE TRANSMISSION SENSOR. THE ECU WAS REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317451March 11, 2020
POWER TRAIN
I WAS DRIVING ON A 4 LANE HIGHWAY AND CAME TO A INTERSECTION WITH TRAFFIC LIGHTS. IN MY LANE AND DIRECTION I WAS TRAVELING, THE TRAFFIC LIGHT TURN RED, WHICH IMPLIES MY VEHICLE TO STOP. I STOPPED. WHEN THE TRAFFIC LIGHT TURN GREEN, WHICH IMPLIES MY VEHICLE TO MOVE FORWARD, MY VEHICLE WOULD NOT PULL FORWARD. AFTER A FEW MINUTES, THE VEHICLE, WITH SOUNDS AND FEEL OF TRANSMISSION PROBLEMS, SLIPPING AND AT TIMES NOT MOVING. I BARELY MADE IT TO A SAFE PLACE , A NEAR STORE PARKING LOT, TO GET MY VEHICLE OUT OF DANGER OF A BUSY HIGHWAY INTERSECTION. I HAD TO BE TOWED TO A FRIEND'S HOME SOME 40 MILES FROM THE VEHICLE OCCURRING PROBLEM OF NOT OPERATING IN A SAFE MANNER. THE VEHICLE HAS NOT RAN SINCE. IF YOU PUT IN REVERSE OR DRIVE, THE VEHICLE WILL NOT MOVE PERIOD. THE VEHICLE IS AND HAS REMAINED IN MY YARD AT MY RESIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317185March 10, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HONDA OF ANNAPOLIS LOCATED AT (1736 WEST ST, ANNAPOLIS, MD 21401), AND WAS INFORMED PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317109March 9, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE CAME HOME FROM THE MOVIE THEATER (WHICH WAS ONLY 5 MILES AWAY) AND PARKED OUR CAR IN THE OUR DRIVEWAY. WHEN MY HUSBAND TURNED OFF THE CAR, WE IMMEDIATELY SMELLED SOMETHING BURNING. WE SEE SMOKE COMING UP FROM THE HOOD OF THE CAR. MY HUSBAND, KIDS AND I IMMEDIATELY GOT OUT OF THE CAR AND SEE WAFTS OF SMOKE RISING FROM THE HOOD. WE SEE FIRE AT THE UNDER BED OF THE CAR. WITHIN 3 MINUTES FIRE WAS COMING UP THROUGH THE HOOD OF THE CAR. THE ENTIRE HOOD OF MY CAR WAS UP IN FLAMES (4-5FT TALL) WITHIN 5 MINUTES FROM SMOKE TO FULL FIRE. FIREFIGHTERS THANKFULLY PUT OUT THE FIRE WITHIN 8 MINUTES FROM WHEN IT STARTED. THE HOOD HAD DISINTEGRATED AND THE ENTIRE ENGINE AND ALL THE PARTS IN THE HOOD WERE BURNT AND MELTED. MY WINDSHIELD SHATTERED FROM THE HEAT. THIS CAR WAS LESS THAN 2 YEARS OLD, 37,000 MILES ON IT. IT WAS BOUGHT AND SERVICE LOS REGULARLY AT THE DEALERSHIP. THERE IS NO REASON WHY THE CAR WOULD JUST COMBUST OUT OF THE BLUE. CALLED HONDA OF AMERICA WITH NO AVAIL. AND REFUSAL OF ANY INVESTIGATION. THE ENTIRE INCIDENT WAS CAPTURED ON OUR SECURITY CAMERA.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11316826March 8, 2020
UNKNOWN OR OTHER
WHILE ON THE HIGHWAY WITH MY FAMILY FLASHES APPEARED ACROSS THE SCREEN. THE ODOMETER REMAINED THE SAME. WE ARE GRATEFUL THAT MY HUSBAND WAS ABLE TO PULL OVER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316705March 7, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AIR BAG , TRANSMISSION, FUEL CAP ALWAYS ON ,DOORS ELECTRIC PROBLEMS ,VEHICLE STABILITY OFF NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316528March 6, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316560March 6, 2020
POWER TRAIN
THE TRANSMISSION IN THIS VEHICLE LAGS AND SLIPS REGULARLY WHEN SHIFTING FROM 2ND TO 3RD GEAR. IT IS A MAJOR SAFETY ISSUE. WE TOOK THE VEHICLE IN TO A HONDA DEALER TO SERVICE THIS PROBLEM UNDER WARRANTY AND WERE TOLD THAT THE PERFORMANCE WE ARE EXPERIENCING IS NORMAL FOR THIS SPECIFIC TRANSMISSION. IT US UNACCEPTABLE THAT HONDA WOULD ALLOW THIS TRANSMISSION TO BE USED BY SO MANY IN SUCH AN UNSAFE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316579March 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE REVERSING AT ABOUT 2 MPH, THE TRANSMISSION WENT FROM DRIVE TO PARK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE GENTHE HONDA DEALER, LOCATED AT 15100 EUREKA RD, SOUTHGATE, MI 48195, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11316401March 5, 2020
SEATS
WHILE DRIVING, I WAS INTERMITTENTLY USING THE SEAT WARMERS (TOGGLING BETWEEN THE HIGH, LOW, AND OFF SETTINGS.) UPON EXITING THE VEHICLE, THE BACK OF MY LEGS FELT VERY SORE AND IRRITATED. THE NEXT MORNING, IT WAS EVIDENT I HAD SECOND DEGREE BURNS, WHICH WAS CONFIRMED 2 DAYS LATER BY A MEDICAL PROFESSIONAL, WHO TREATED ME FOR THE BURNS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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