Honda Odyssey Complaints

12,890 consumer complaints on file.

#11413236April 21, 2021
ENGINE
TL* THE CONTACT OWNED A 2010 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING ON THE FREEWAY AT 60 MPH, THE VEHICLE STALLED. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND UPON EXITING THE VEHICLE, THE CONTACT SAW SMOKE EMERGING FROM THE FRONT OF THE VEHICLE. THE CONTACT THEN STATED THAT THE VEHICLE ENGULFED IN FLAMES. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. THE POLICE ARRIVED ON SCENE BUT A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE CONTACT HAD NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND THE CONTACT FILED A FORMAL COMPLAINT WITH THEM. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11412963April 20, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
LEFT SLIDING DOOR UNLATCHED WHILE DRIVING AT THE SPEED OF 55 MILES PER HOUR. THIS HAS HAPPENED TWICE ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412862April 19, 2021
SERVICE BRAKES, WHEELS
TIRES PRURCHASED FROM WALMART 10/6/18 WERE INSTALLED IMPROPERLY AND THEY CHANGED THE MANUFACTURES CALIBRATION. THE TPMS LIGHT CAME ON, I RETURNED THE VAN TO WALMART; THEY NEVER FIXED THE PROBLEM AND I MADE FIVE VISITS. THE MANAGER DID NOT KNOW WHAT A TPMS SENSOR WAS; DID NOT HAVE ANY IN THE SHOP. I FREQUENTLY HAD THE AIR PRESSURE IN THE TIRE CHECKS. TWO WEEKS AGO, DRIVING THE VAN THE TIRES SEEMED TO BE WOBBLY, I HAD THE AIR PRESSURE CHECKED AGAIN AND AGAIN. ON APRIL 15, 2021, I FILED A COMPLAINT WITH WALMART AT THE MAIN OFFICE AND TOOK THE SUV TO THE HAMMOND, INDIANA CAR CENTER. AFTER HAGGLING WITH THE STAFF FO OVER 4 HOURS, THEY REPLACED THE TWO TIRE. THE PROBLEM OF THE WOBBLING TIRES HAD NOT BEEN SOLVED. ONLY THE WOBBLING WAS LESS NOTICEABLE. I MADE OVER 20 TELEPHONE CALLS TO THE CAR CENTER WITHOUT THE PHONE BEING ANSWERED. TODAY I FILED ANOTHER COMPLAINT WITH WALMART HEADQUARTERS.MARTHA, THE PERSON THAT TOOK THE COMPLAINT STATED THAT I WOULD BE CONTACTED BY THE CAR CENTER. THIS CENTER SHOULD BE CLOSED; LIVES ARE AT STACK AND THE WORKERS ARE RUDE AND ARE NOT FOLLOWING THE TREAD ACT. I NEVER EXPERIENCED THE TPMS COMING ON UNTIL WALMART REPLACED MY TIRES. MY MECHANIC DRIVE THE SUV AND HIS OBSERVATION WAS "THE FRONT TIRES ARE OUT OF ROUND BY 1/4 INCH AND INNER SIDE WALL BULGING". HIS FIRST OBSERVATION WAS IN OCTOBER 2018, SHORTLY AFTER WALMART INSTALLED THE TIRES. ON 4/15/21, I CONTACTED GOODYEAR AND THEY GAVE NO INFORMATION ON TPMS . I DO NOT FEEL SAFE DRIVING THIS SUV AD I BELIEVE THAT WALMART IS VIOLATING THE TREAD ACT. THEY RELUCTANTLY REPLACED THE TIRES, BUT EVEN WORSE THE TPMS LIGHT IS STILL ON. THERE WERE NO NOTIFICATIONS POSTED ON THE WALLS IN THAT CAR CENTER. IN ADDITION, MY SON RECENTLY PURCHASED TIRES FOR HIS SUV FROM THIS SAME WALMART HE WAS NOT GIVEN ANY INFORMATION ABOUT TPMS SENSORS AND NONE WERE INSTALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412913April 19, 2021
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
I PURCHASED A 2009 HONDA ODYSSEY FROM WEST AUTO SALES LOCATED AT 6145 E. LANCASTER RD. FORT WORTH, TX 76112 ON 03/27/2021. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE FIRST TWO DAYS OF DRIVING IT THE CHECK ENGINE LIGHT CAME ON DUE TO THE CATALYTIC CONVERTOR NEEDING TO BE REPLACED. THE DEALERSHIP MANAGED TO GET THE CHECK ENGINE LIGHT OFF WITHOUT REPLACING IT. A FEW DAYS AFTER GETTING THE CAR BACK THE SERPENTINE BELT BROKE OFF. I NOTIFIED THE DEALER AND BROUGHT IT BACK TO THEM. THEY INFORMED ME THAT THERE WAS A BOLT BROKEN INSIDE THE TENSIONER AND IT WOULD TAKE FOUR DAYS IN ORDER TO GET THE TOOLS AND SUPPLIES NEEDED IN ORDER TO FIX IT. THE NEXT DAY I RECEIVED A PHONE CALL FROM THE DEALER AND TOLD THAT THEY GOT THE BOLT OUT WITH NO PROBLEM AND PUT A NEW TENSIONER IN AND REPLACED THE BELT. NOT EVEN A WEEK AFTER THAT THE BELT CAME OFF AGAIN AND I HAD TO HAVE IT TOWED TO FIRESTONE COMPLETE AUTO CARE AND THEY TOLD ME THAT THE SAME BROKEN BOLT WAS STILL THERE HOLDING TOGETHER THE TENSIONER. ALL THE DEALERSHIP DID WAS PUT JB WELD ON THE BROKEN BOLT TO HOLD IT TOGETHER. I HAVE NOTIFIED THE SELLER AND GOT NO HELP. NOW MY VAN ISN'T DRIVE ABLE AND IT WILL COST ANOTHER $800 TO GET IT FIXED THE RIGHT WAY. I DID A CARFAX REPORT ON THE VEHICLE AND FOUND OUT THAT IT HAS EVEN BEEN IN A WRECK THAT WASN'T DISCLOSED. I HAVE BEEN TOLD BY TWO DIFFERENT MECHANICS THAT I WAS SOLD A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412933April 19, 2021
TIRES
A TIRE SUDDENDLY DEFLATED AND DISENTIGRATED AT HIGHWAY SPEED. THIS WAS A CONTINENTAL TRUE CONTACT TOUR 104T. THE TIRES WERE MOUNTED NEW DEC 5, 2020 AND HAD LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408608April 18, 2021
POWER TRAIN
SEVERE JUDDER WHEN ACCELERATING. IT LEAVES THE DRIVER HESITANT TO PASS OR ENTER THE FREEWAY. THE RPM GAUGE AND SPEED GAUGE BOUNCE AND THE VEHICLE SHAKES AS IF YOU ARE PRESSING AND RELEASING THE GAS PEDDLE QUICKLY, OVER AND OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408177April 15, 2021
AIR BAGS
AIR BAG LIGHT ON DASH STAYS ON THERE WAS A RECALL BUT HONDA IS DENYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408072April 14, 2021
UNKNOWN OR OTHER
POWER SLIDING DOOR IS POPPING OPEN AFTER CLOSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407758April 12, 2021
POWER TRAIN
I'M AN OWNER OF 2018 ODYSSEY EX WITH 9-SPEED TRANS. THIS IS MY THIRD ODYSSEY I OWN. I HAVE TWO 2016 AND ONE 2018. I'M VERY DISAPPOINT ABOUT THIS 2018 TRANS AND THE LACK OF ATTENTION FROM HONDA REGARDING THIS KNOWN ISSUE. FROM THE PART SALEPERSON TO THE ADVISOR, ALL NOTED THE ISSUE WITH THESE 9-SPEED TRANSMISSION. RATTLE, HESITATION, SHUDDERING, JERKING, WERE SOME OF THE ONGOING ISSUES. I COMPLETED INTENSE RESEARCH AND FOUND TONS OF PEOPLE HAVE THE SAME PROBLEM. I WAS REAR ENDED DUE TO THIS HESITATION AND MISS GEAR ISSUE WHILE DRIVING. THE IS A SAFETY ISSUE AND NEEDS TO BE ADDRES BEFORE SOMEONE IS SERIOUS HURT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407500April 11, 2021
ELECTRICAL SYSTEM, POWER TRAIN
IN THE MIDDLE OF THE NIGHT MY CAR ALARM WENT OFF FOR NO REASON AND I WAS UNABLE TO TURN IT OFF BECAUSE THE CAR WAS STUCK IN A LOOP OF POWERING ON AND OFF. AN ERROR MESSAGE ON THE DASH SUGGESTED A FAILURE OF ENGINE AUTO IDLE. I PUSHED THE ENGINE AUTO IDLE OVERRIDE BUTTON AND MANAGED TO TURN CAR OFF. NEXT MORNING I JUMP STARTED IT AND WAS ABLE TO DRIVE IT FOR A FEW ERRANDS. THE FOLLOWING DAY THE ALARM WENT OFF AGAIN. THIS TIME PUSHING THE ENGINE AUTO IDLE OVERRIDE DID NOTHING. I WAS ABLE TO STOP THE ALARM, BUT COULD NOT BREAK THE LOOP OF THE CAR POWERING ON AND OFF. I HAD TO LET THE BATTERY DIE. I TRIED JUMPING IT AGAIN BUT IT NOW WON'T POWER ON LONG ENOUGH TO TRY TO START. HONDA TOLD ME I WAS ON MY OWN TO GET IT TOWED IN. TOW TRUCK CAME BUT THERE IS A SERIOUS DEFECT IN THE TRANSMISSION ' THERE IS NO WAY TO MANUALLY SHIFT THIS VEHICLE INTO NEUTRAL. YOU MUST BE ABLE TO POWER THE CAR ON AND USE THE TRANSMISSION PUSH BUTTONS TO SHIFT TO NEUTRAL. HONDA IS REFUSING TO PROVIDE ASSISTANCE GETTING THE CAR IN TO BE LOOKED AT. I'M LUCKY THIS POWER ON/OFF LOOP DIDN'T HAPPEN WHILE DRIVING, BUT A PIECE OF TRASH VAN SITTING IN MY DRIVEWAY UNABLE TO BE MOVED DOES ME NO GOOD EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407494April 11, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
2021 HONDA ODESSEY LOST POWER WHILE DRIVING 6 TIMES. I ENDED UP TAKING IT TO GET SERVICE AND THE DEALER COULDN'T REPLICATE THE ISSUE IN 3 DIFFERENT OCCASIONS. ENDED UP TRADING THE ODESSEY ON THURSDAY FOR A NEW ONE. HOWEVER THE THE NEW 2021 HONDA ODESSEY THAT I BOUGHT THURSDAY 4/8/21 LOST POWER ON ME TODAY AS I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407162April 9, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ON 05 HONDA ODYSSEY TOURING AT 170,000 THE VEHICLE WILL BECOME SO POWERLESS. WONT SHIFT. LET IT COOL DOWN EVEN WITH A EXTRA TRANNY COOLER AND CLEANED THE SYLENOIDS AND REPLACED TRANSMISSION FILTER AND FLUID DID A FLUSH TO. IT STILL IS GUTTLESS. I HAVE DONE EXACTLY WHAT IT SAYS TO DO, NOTHING CHANGES. DID HAVE TRANNY BLOWING OUT TRANNY FLIUID AND GOT THAT FIXED . AFTER DRIVING THE VEHICLE FOR A TIME FRAME AND THE FLUID GET HOT THE VEHICLE THEN LOOSES ALL ITS POWER. THIS IS BAD AND IT MUST BE RECALLED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407055April 8, 2021
ELECTRICAL SYSTEM, ENGINE
SSINCE THE COMPUTER WAS UPDATED, THE GAS NEEDLE IS WRONG. IT MAY SHOW FULL WHEN YOU FILL GAS TANK, BUT LESS THAN 25 MILES NEEDLE WILL DROP DOWN APPROX.1/8 BELOW FULL AND WHEN YOU FILL UP. GAS NEEDLE WILL BE BELOW 1/2 FULL AND IT WILL ONLY TAKE APPROX. 8TO 9 GAL YO FILL UP TANK IT APPEARS TO BE 2GALS +, - WRONG. DOESN'T MATTER IF VAN IS MOVING OR STILL. ALSO THE GAS MILEAGE SEEM TO BE LESS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407104April 8, 2021
POWER TRAIN
THE TRANSMISSION SEEMS TO SHIFT TO NEUTRAL WHEN I TRY TO ACCELERATE TO MAKE A RIGHT OR LEFT TURN. IT SEEMS LIKE THE SYSTEM IS INDECISIVE AND IT JUST REVS AS IF IT IS IN NEUTRAL. I BOUGHT THIS VAN NEW IN 2017. MY MECHANIC JUST DID SOME WORK AND NOTICED IT ON A TEST DRIVE AND SAYS THIS TRANSMISSION IS MADE BY A GERMAN COMPANY THAT HAS THIS KNOWN ISSUE. THIS IS A SAFETY ISSUE BECAUSE I HAVE ALMOST BEEN T-BONED ON TURNS BECAUSE THE CAR DOES NOT MOVE AND JUST ROLLS FOR 3-5 SECONDS. THIS IS A KNOWN ISSUE AN NEEDS TO BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406467April 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
INFOTAINMENT SYSTEM SCREEN BECOMES DEAD WHILE DRIVING. SINCE THEN, IT DOES NOT COME BACK EVEN AFTER RESTARTING A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406520April 5, 2021
POWER TRAIN
HIGHWAY DRIVING STRAIGHT ON LEVEL GROUND AT 70MPH. HIT GAS TO CHANGE LANES AND VAN SLOWED TO 55MPH BEFORE IT PICKED UP SPEED AGAIN. 1300 MILES LATER ON SAME TRIP DRIVING 60 MPH UP A SMALL INCLINE HIT GAS AND VAN SLOWED DOWN TO 45MPH BEFORE IT PICKED UP SPEED AGAIN. TWO DIFFERENT HONDA DEALERS TOLD ME THEY COULDN'T HELP WITH THIS ISSUE. 36,485 MILES ON VAN WHEN FIRST PROBLEM OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406209April 3, 2021
POWER TRAIN
TRANSMISSION IS SLOW TO GET INTO FIRST GEAR. THERE IS A NOTICEABLE AND SIGNIFICANT DELAY WHEN GOING FROM A COMPLETE STOP AND PRESSING THE GAS TO GO QUICKLY. THIS OCCURS MORE FREQUENTLY BEFORE THE ENGINE WARMS UP. I HAVE SPOKEN TO THE LOCAL HONDA DEALERSHIP AND THEY SAY ITS JUST HOW THE TRANSMISSION IS SUPPOSED TO WORK. THIS HAS OCCURRED SINCE THE VEHICLE WAS BRAND NEW AND HAS PERSISTED TIL NOW WITH THOUSANDS OF MILES ON THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406207April 3, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405911April 1, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
WE HAVE BEEN GETTING MULTIPLE WARNING LIGHTS (FCW, LDW, CHECK ENGINE) WHICH OCCUR WITH SLUGGISH ENGINE PERFORMANCE. THE ENGINE WILL MISFIRE AND NOT ACCELERATE AS IT TYPICALLY DOES OR SHUDDERS/JITTERS TRYING TO ACCELERATE. DIAGNOSTIC TOOL SHOWS P0303 FOR MISFIRE IN CYLINDER 3. I CHANGED OUT THE SPARK PLUG WHICH WAS VERY FOULED (SAVED IT) AND THIS FIXED IT FOR A FEW WEEKS AND THEN IT RETURNED. CHANGED OUT ALL SPARK PLUGS BUT ISSUES AND CODE ARE BACK AGAIN AFTER A FEW WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405625March 30, 2021
STRUCTURE:BODY
THE DRIVER SIDE SLIDING DOOR FELL OFF WHEN TRYING TO PUT MY KIDS IN THE VEHICLE. THE VEHICLE WAS STATIONARY AND NOT ON. LUCKILY, I WAS ABLE TO PUSH MY 3 YEAR OLD OUT IF THE WAY OR HE WOULD HAVE BEEN SEVERLY INJURED. INSTEAD, HE JUST HAS SCRAPED NEED AND IS CONFUSED WHY I PUSHED HIM. I HURT MY WRIST AND BACK CATCHING THE DOOR. PICTURE IS AFTER I WAS ABLE TO SOMEHOW GET IT CLOSED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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