Honda Odyssey Complaints

12,890 consumer complaints on file.

#11420309June 9, 2021
POWER TRAIN
We were exiting from one freeway to another. As we approached the exit ramp, the vehicle began to decelerate and the engine began revving. We managed to pull over to the narrow shoulder, to allow traffic to pass. We turned the vehicle off, hoping is was a simple glitch in the computer. We restarted the car and encountered the same problem. We managed to limp the vehicle to the end of the entrance ramp and called Honda Roadside Assistance. They had the vehicle towed to the dealer we had purchased it from. There were no warning lamps or indications of an issue prior to this 4 days later, the service department called. The had driven it, encountered the same issue, inspected it, and determined that the entire transmission needed to be replaced. Had this occurred while we were in the middle lane rather than the exit lane, given the amount of traffic at the time, it would likely have caused multiple accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420301June 9, 2021
POWER TRAIN
We were driving on M-14 EB, merging onto I-275 N. As we approached the exit ramp, the vehicle began to decelerate as the engine wildly revved. We pulled over the the very narrow shoulder of the exit ramp, as to allow traffic to pass and turned the vehicle off, in hopes that it was simply a computer glitch. We re-started the vehicle and encountered the same problem. There were no warning lamps or indications of a problem. We managed to limp it slowly to the end of the ramp where we called Honda Roadside Assistance. We had it towed to the dealer we bought it from. Their service department called 3 days later, saying they had driven it, had the same problem, and verified that the entire transmission had failed and required replacement. We had taken deliver of this vehicle just a week earlier. It only had 212 miles on it. Had that transmission failed while we were in the center lane, with the amount of traffic at the time, it would have likely caused an accident. We were VERY lucky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420134June 8, 2021
UNKNOWN OR OTHER
My family was recently faced with unnecessary added stress with what appears to be a design flaw in the child safety lock feature on my 2016 Honda Odyssey purchased in 2019 from Ed Napleton Honda in Illinois. I felt the need to bring my concerns to your attention as I’m concerned for not only my son’s safety, but any other families that could face a similar frightening situation. Last weekend, while I was driving the car on the interstate outside of Cedar Rapids, Iowa, despite having turned the child safety locks on, my seven year old was able to squeeze his finger in between the space of the door and the side panel to reach the child safety lock, flip the position to un- locked, and open the sliding door while I was driving 70mph. I was very fortunate that I was able to pull over and call for safety assistance; however, it goes without saying that this situation could’ve ended much differently. Upon returning home, I took video of my older son being able to recreate the situation by manipulating the child safety lock from inside. I have this video if you want to see it. I purchased what I believed to be a vehicle full of adequate safety features. Now, I’m extremely concerned with my ability (or lack thereof) to safely transport my son at this time knowing this design flaw exists. I urge you to escalate this issue for immediate recall consideration to avoid potentially dire consequences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420211June 8, 2021
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
This car has a failure/malfunction that is well documented on the internet by other owners and is being willfully ignored by Honda. The vehicle is available for inspection upon request. It is a major safety concern. In cool weather, there is no way to open the back hatch of this vehicle. So if the only way to reach passengers trapped in the car was from the back hatch and the weather was cool there would be no way to open the hatch and no way for the passengers to get out or for help to reach them. This failure occurred without warning and we did not detect it until we traveled from Florida to North Carolina where the weather is cooler. The vehicle has not been inspected by Honda, the police, or insurance but we would happily have it inspected. It has not been confirmed by the dealer. We did ask the dealer to look into it but they could not find the problem because we are in Florida and the weather is warm. Honda must know about the issue. I reported it to them and it is all over the internet. I am not the only person with this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419881June 7, 2021
ELECTRICAL SYSTEM
When driving, the electric systems in the car completely turn off. You lose all dashboard functions, including blinkers, speedometer, radio and information panel. Car starts to slow and gas pedal does not seem to work. Power steering also seems to stop working. Car gradually slows. Hazard lights do continue to work. When you come to a full stop, car starts again and works fine. The problem is extremely dangerous if driving of a freeway or other multi lane, higher speed road. We experienced the problem almost immediately after purchasing the car (used, with 28K miles, from Paragon Honda in NY). We bought the car back to the dealer and they replaced an electrical harness. THe problem did not reoccur again for around 4 months (we only drive around 10K miles per year), when it happened again on a local road. Recently, in April and May the problem occurred two more times, with the last occurrence nearly causing a serious accident as we were driving in the left lane on the LIE at around 60mph. Getting the car to the shoulder with limited brake, steering and acceleration functions, and not having use of the blinker was extremely dangerous. This is a very serious issue. Bringing the car back to the dealer, but given the short duration of the initial fix, I fear there is a fundamental defect in the electric system. Went online to a Honda Odyssey discussion board, and was surprised that there were a number of other similar complaints. If this is a systemic problem, it is a big one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419942June 7, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The following referenced items have been in constant or recent trouble status: The two-sliding doors repeatedly have resisted closing for at least a year or more. They are eventually forced to close by manipulation of the track system (i.e. closing mechanism). This issue has repeatedly been brought to the attention of the service team at Clear Lake Honda, and diagnostic tests have been conducted but to no avail. This is definitely a safety hazard. Recently, the rear door refused to close and would not engage either manually or automatically when attempting to close. This issue has been brought to the attention of the service team at Clear Lake Honda as of this reporting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419975June 7, 2021
SUSPENSION
The front suspension struts makes popping noise when steering vehicle extreme left or right and parking lot speed. If you turn complete right or left while vehicle is stand still and start driving, you hear these noise like axle cracking. Got it inspected with local mechanic and he said its struts making these noise which is surprising because vehicle is only 3 years old and only has 32500 miles. He said this noise has no safety risk but contact Honda dealership to see if they have any recall associated to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419976June 7, 2021
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
The rear tailgate shocks have weakned up with vehicle just having 32500 miles. When you open rear automatic tailgate the tailgate opens completely and starts to slowly lower down while unloading belongings. When you suddenly looking back the tailgate will be half way down and can hit over head. I myself got hurt and don't let my wife use it.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11419998June 7, 2021
STRUCTURE:BODY
Paint is flaking off top of car and before that on driver side rear door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419723June 5, 2021
FUEL/PROPULSION SYSTEM
06/04/2021 2002 Honda Odyssey - Aftermarket Fuel Pump Lock Ring - Multiple Failures Safety Issue = Gasoline leaking out of the tank onto the ground. Starting in 2019, three aftermarket fuel pump lock rings have failed on one 2002 Honda Odyssey. The lock rings were all made of plastic. The OEM Honda lock ring was also made of plastic and after 17 years did not fail, but was replaced when a new fuel pump was installed. A DELPHI model FG0956 fuel pump had two lock ring failures. The third lock ring failure was on a AIRTEX model E8642M fuel pump. The torque spec per Honda for the fuel pump lock ring is a hefty 69 FT LBS or 93 NM. An SK click type torque wrench model 73100 was used on the installs, as was a fuel tank lock ring tool LISLE model 63000. All the lock rings were at first hand tightened to prevent cross threading before using the torque wrench. The SK torque wrench used has never been known to over torque bolts. The third lock ring for AIRTEX was torqued to about 60 FT LBS due to the prior failures. No warning lights or messages appeared when the lock ring fails. All failed within one year of install. Failure detected by noticing the smell of gasoline, especially outside the vehicle and sometimes inside the vehicle. Each of the failed lock rings split, and then gasoline starts leaking out of the top of the tank at the fuel pump and onto the ground. The fuel pump will start to rise above the tank due to it being spring loaded and the lock ring failing. The problem is most noticeable after filling the fuel tank, and when the vehicle is exposed to high outside air temperatures. If you look under the vehicle, a puddle of gasoline on the ground is sometimes visible just below the fuel pump. If the failure is not yet severe enough, you will not see a puddle but may still smell gasoline. A local auto parts store recommended purchasing an OEM Honda lock ring due to the aftermarket failures and the hefty Honda torque spec of 69 FT LBS on a plastic ring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419642June 4, 2021
ENGINE
My car engine light came on. I had towed to place of repair. They replaced valve cover gaskets and spark plug well gaskets. Within 2 months did it again. They replaced #3. In 3 months did it again and we found out a warranty extension was put in place but customers were not contacted. My car was in for 2 recalls but they did not catch this. The warranty extension is over and it is going to be costly to get it fixed. The more I checked into this it is a safety hazard on the car. I am asking for help and they are not willing to help. I lost my job and during COVID and live on my social security which is not much. I called asking for help and they said sorry.Is there any way you can help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419578June 3, 2021
ENGINE
The Variable Cylinder Management (VCM) System continues to burn my spark plugs on the rear of the engine where the VCM activates and deactivates. Spark plugs and cylinder fills with oil deposits when cylinders are deactivated. Also burning in excess of one quart of oil per 1,000 miles. Not safe to continue to drive because engine failure could cause other systems like, power brakes, ABS, power steering wheel, etc to fail. Also unsafe unreliable to have my family to take long trips where road side assistance might not be available due to no cell telephone signal in certain areas of Texas isolated roads. Thank understand Honda has had recalls on these engines and VCM systems in the past but their fixes don’t appear to work. I am one of many Honda owners that are left out to spend thousands of dollars in new engines because of original and extended warranties expiring. Honda should extend these engine warranties and take ownership and responsibility for their engineering / manufacturing mistakes. A simple switch to turn off the VCM should fix this problem. Other car brands have this feature that allows vehicle owners to turn it off. This is the fourth time this vehicle gets either a p303, P302 or P301 code for damaged spark plugs and excess oil in the cylinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419188June 1, 2021
AIR BAGS
The contact owns a 1998 Honda Odyssey. The contact received notification of NHTSA campaign number: 20V026000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418806May 27, 2021
SERVICE BRAKES
I had new brakes put on my car my brakes for less 12,000 miles ago. I took my car back in today my front left brake is cracked and the caliper was blue indicating it was getting extremely hot. I have taken my vehicle in three times for an issue with the radio because I can hear others talking but they cannot hear me. The radio has not work since I bought the car. Also, there are times when I push the gas that the car stalls for a few seconds I am very dissatisfied with the price I paid for this car and all the issues I’ve had
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418438May 25, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Driving at low speed about 25MPH, the dashboard where the speedometer and odometer is located went completely black for about 10 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418403May 24, 2021
SERVICE BRAKES
On two previous occasions, while driving two different Honda Odyssey's I owned on major highways in the mountains of Colorado (Interstate or multi-lane highways which appear to meet interstate highway standards), at a time late in the day where, although summer, heat did not appear to be a factor, I suffered multiple occasions where my brakes would seem to be braking at a much lesser ability than I have been used to. In these instances, the harder the brake was applied, the reaction was almost causing me to lose control of the vehicles due to the extreme vibration/bouncing of the front end, as if both front tires were starting to bounce making it difficult to safely steer the vehicle and stay within my traffic lane. Upon returning home, once out of the more steep mountain driving, both braking and steering operated as expected. I talked to a couple of local garages in the mountains and a couple of Honda dealers locally. The Colorado garages didn't see any problems but said they have heard many such complaints from Honda owners. The local dealers back at home also found no obvious mechanical issues, but quietly confirmed hearing similar complaints and just chalked it up to Honda Van's. I am 70yoa and have never experienced the violent shaking I've had in my two Hondas making me to want to raise this issue to you. I feel a lessor experienced driver would have lost control at a high speed most probably resulting in serious injury or death, and with a high probability that such a loss at a steep grade and speed would easily involve multiple vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418269May 24, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AUTO EMERGENCY BREAKING: Vehicle OFTEN engages emergency breaking at highway speeds when a vehicle is slightly ahead, in a different lane, and brakes while exiting the highway, and there is no danger or no vehicles directly in front of this vehicle. Other vehicles following behind me have to manually (or automatically as well) brake accordingly and this creates both a nuisance and dangerous situation. Speed Control / Transmission: Vehicle has moved forward while in "Reverse", often "surges" in speed while for a brief moment while shifting, has moved/lurched when starting the engine. THe instance of moving forward while in reverse caused a near miss in hitting another vehicle. The surging, in particular on downhills, causes the vehicle to accelerate slightly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418073May 21, 2021
UNKNOWN OR OTHER
My auto lights on dash keep flashing even though the car is off. This only happens every time I set car alarm and after couple minutes it starts to sound and all the dash board lights flicker car turns on it’s own. I open the front trunk and heard noise from fuse box. The Honda service tech said their is an issue in the control unit. I had heard a recall about an issue on 2018-2020 cars but not my year. This has been the second time this issue comes up. First time the battery ran out of power so the Honda technician change battery after I only had the car less than 2 years. Then a new battery was instal. Since first time this happen I thought it would be battery again but was informed that it’s power control unit that’s causing this self control flickering on its own. I am concerned that while on road the car might suddenly stop and not function if this flickering happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417825May 19, 2021
ENGINE
The Honda Odyssey engine turns off while driving. My wife was driving with four children in the car and the engine died causing loss of power steering and brakes. This places all family members at serious risk of injury or death. Took the vehicle to three different service garages and none were able to reproduce the incident or determine a reason. One service garage was a certified HONDA Dealer and Service Center. They also were unable to determine the cause after having the vehicle for a significant period of time. They wanted to start replacing parts at a very high cost but indicated that there was no assurance it would fix the problems. Took the vehicle to another service garage where they said the parts the dealer wanted to replace were working fine and it would not solve the problem. Drove the car home and the engine failed again while I was driving on a highway. I also lost all power to the steering and brakes. The vehicle is available for inspection. I will not let my wife or children ride in the vehicle. It is not safe. There were no warnings prior to the failure. All service garages indicate there are no codes that are generated when they run the computer scans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416623May 14, 2021
POWER TRAIN
2022 HONDA ODYSSEY EX-L WITH 10 SPEED AUTOMATIC TRANSMISSION. VEHICLE OWNED FEWER THAN 24 HOURS. PURCHASED WITH 3 MILES ON ODOMETER, WITH 130 MILES ON ODOMETER WHEN INCIDENT OCCURRED WHILE TRAVELING SOUTHBOUND ON I75 IN OHIO, VEHICLE WAS IN MOTION CRUISING AT 70 MILES PER HOUR. SUDDENLY VEHICLE STARTED SLOWING DOWN AND ENGINE STARTED REVVING BUT NO FORWARD MOTION. PULLED OVER TO SIDE OF ROAD ON SHOULDER AND TURNED ENGINE OFF FOR FIVE MINUTES TO LET COOL DOWN. RESTARTED VEHICLE AND WHEN MERGING AFTER FOURTH GEAR, ENGINE EXHIBITED SAME CONDITION OF NO ENGAGEMENT BETWEEN TRANSMISSION AND ENGINE. LUCKILY WAS ABLE TO PULL INTO REST AREA ONE MILE FROM WHERE THE ODYSSEY STARTED EXHIBITING THE CONDITION. CALLED ROADSIDE ASSISTANCE AND LOCAL HONDA DEALER WHO DIAGNOSED CONDITION FOLLOWING DAY OF ABOVE APPROXIMATELY 40 MILES PER HOUR, ENGINE AND TRANSMISSION ARE NOT ENGAGED AND ENGINE REVS WITHOUT FORWARD MOTION. DEALERSHIP STATED VEHICLE REQUIRES TRANSMISSION REPLACEMENT PER HONDA TECHNICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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