Honda Odyssey Complaints

12,890 consumer complaints on file.

#11616296September 24, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
All of our sensor controlled equipment is not working. LKAS, ACC, Forward collision, auto brights, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616278September 24, 2024
ENGINE
The contact owns a 2024 Honda Odyssey. The contact stated that upon coming to a complete stop, the vehicle began to hesitate and idle abnormally rough. Upon resuming driving, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure. The dealer deemed the failure a possible misfire. The contact was informed that the dealer had duplicated the failure in other vehicles. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616062September 23, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The following message suddenly appeared one day and since then, they kept coming back on every time starting the car: ACC problem, Collision Mitigation Problem, Lake Keep Assist Problem, Auto High Beam Problem, Brake Problem, and sometimes Transmission Problem as well. After research online, many other owners of the same vehicle had the same issue and which may be caused by faulty connector or faulty front camera component for the hardware issue; or software issue which was on the previous recall for the multi-media issue on the Odysseys. There is a HONDA SERVICE BULLETIN 18-006 for the 2017-2018 CR-V models of the same issue/symptoms: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616092September 23, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
Vehicle started to display ACC PROBLEM, LKAS PROBLEM, TRNSMISSION SYSTEM PROBLEM, COLLISION MITIGATION SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, AUTO LIGHTS PROBLEM and BLIND SPOT INFO SYSTEM PROBLEM recently around September 19,2024 and disabled all the safety features mentioned on the vehicle while it is in motion. This is a huge safety issue and could cause severe problem for many drivers and passengers in case of serious accidents which could be avoided if those systems are functioning properly. Upon researching the issue, this is very common problem for many of similar vehicles and it seems to be related to the monocular camera on the windshield. I strongly urge for quick investigation on this matter and have Honda Motors to do a recall for replacing faulty camera as it could impact many lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615849September 22, 2024
STRUCTURE:BODY
The sliding doors will pop and stop in the middle of closing and opening. Have checked all the assembly and nothing is in the way of tracks. It has closed on several riders as it opens. Have to switch the switch several times and it will still not reset. It almost hit someone in the head while exiting the van. This has been going on for years but a body shop said that there is no recalls and they have several complaints about the issues too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615580September 20, 2024
STRUCTURE:BODY
Sliding door stopped operating as a result of "badly torn inner bushings" which required the door motor and control arm to be replaced. This occurred just from normal use of the vehicle. At certain points, the opposite door also began to exhibit the same symptoms as the other. Furthermore, this problem did not just happen overnight, these components should be made part of a normal inspection just like the cabin air filter. Why is that inspected but the bushings of a sliding door are not? Could it be so the manufacturer or service department is hoping for these components to break so that it can gain business and work?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615595September 20, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked, the rear drivers side sliding door failed to latch securely. The contact stated that when the driver’s side sliding door was closing, the contact heard a whining sound. In addition, the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 141,565.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615348September 19, 2024
POWER TRAIN, ENGINE
We started hearing a metal knocking type noise on start-up and acceleration. We took it to a mechanic who diagnosed it as a rod-bearing problem. Then we took it to the Honda dealership thinking it was related to recall 23V751000 which also deals with 2018 Honda Odysseys, but for some reason our VIN was not included in that recall even though our problem sounds exactly like what is mentioned in the recall. The dealership said we are 6 months out of warranty and would therefore need a new engine. I used one costs $9,000 and a new one would be $22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615376September 19, 2024
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
Diagnostic is U3000-49: "Multipurpose camera unit/millimeter wave radar internal electronic failure. Multipurpose camera internal failure. Camera is overheating and hot to the touch." Honda is saying this is separate from the recall already issued on the camera and will be a $2K repair. Multiple other owners of other 2018 Honda Odysseys reporting same failure. Van running fine, then all of a sudden warning panel lit up with the following warning messages: Adaptive Cruise Control problem Lane Keeping Assist problem Collision Mitigation System Problem Road Departure Mitigations System problem Auto High-Beam Problem Local reputable auto repair shop said it is not safe to drive due to the extremely high temperature of the camera unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615521September 19, 2024
SUSPENSION
I purchased a 2021 Honda Odyssey with 55,000 miles on it. At 57,000 miles with normal driving conditions, I heard a metal on metal noise on rear passenger side. Upon taking it to the mechanic, both rear springs were rusted & broken - essentially giving my van no rear suspension and making it very dangerous to drive. I had to find a new vehicle for my kids for a month and a half as there is no aftermarket part. Honda would not find the part for me and wanted me to work through the dealership, but I did not have the time as this is family vehicle that I need each day. I had an independent mechanic find a pair of springs from a junkyard & he confirmed that in his 40 years of servicing exclusively Hondas, he's never seen springs fail like this at this mileage. He expected a faulty part. I drove this vehicle multiple times thinking that it was safe & only something loose in the car. At any moment, the suspension could have failed & caused a serious accident. I do have the springs & have attached photos. Component has not been inspected by anyone other than myself & mechanic. No prior warnings or messages noting a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615252September 18, 2024
ENGINE
My Honda Odyssey is experiencing an issue where it intermittently fails to restart automatically after coming to a stop and engaging the idle stop feature. Despite following Honda's recommendations, which included applying Service Bulletin 23-008 (updating the PGM-FI Idle Stop Software) and replacing the battery, the problem persists. I've also had the vehicle inspected at two different dealerships, with no resolution. I discovered Service Bulletin 23-009 on your website, which directly addresses this exact issue and extends the warranty for the Ridgeline, Pilot, and Passport models. Given that my Odyssey shares the same engine, it's concerning that it's not included in this bulletin. I believe it's unfair that I'm being forced to pay dealership fees to diagnose and fix a safety issue that Honda has already acknowledged and addressed for other vehicles with the same engine. I urge you to reconsider the exclusion of the Odyssey from Service Bulletin 23-009 and provide a solution that doesn't burden owners with unnecessary costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614980September 17, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Car hesitates upon acceleration passing through approximately 2000 rpm. Does not duplicate every time. Dealer will not replace high pressure fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615076September 17, 2024
ENGINE
Engine noise, dealer service indicated that its the rod bearings, since I have never ever had this problem on any other car I have owned in 50 years i did a little research and immediately found lots of information and a recall for this problem but my VIN is not included but its exactly the same problem identified in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615114September 17, 2024
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, ENGINE
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614751September 16, 2024
UNKNOWN OR OTHER
The transmission stalls and does not shift into gear from an idol. When this happens, it is a safety issue that creates a 2 - 5 second lag in acceleration, then a lurch forward as the RPMs rev and the vehicle finally shifts into gear. This is a known problem to Honda through multiple complaints filed with them, and is a commonly known and discussed problem on many online forums. The first time we took it into Honda they denied that there was any issue, charged us for a transmission diagnosis, and were very dismissive towards my wife. When i called to inquire about this issue several months later to set up a subsequent appointment, the service coordinator informed me that this issue is known to Honda but they will do nothing to remedy the problem because there is nothing “physically wrong” with the transmission. He went on and on about how I needed to file complaints in order to pressure Honda to do something about this because it is dangerous and he personally knew of other vehicles with the 9-speed transmission that had been involved in accidents because they could not accelerate in intersections. He emphasized that Honda WILL NOT FIX the problem. Not only is this awful customer service, but it is putting my family’s lives at risk. There have been several close calls for my wife when trying to turn left across oncoming traffic, merging into moving traffic, and navigating in smaller spaces. The transmission does not shift into gear for several seconds when trying to accelerate from a stop or from a rolling idol. It is dangerous to us and other drivers on the road. This is a known issue to Honda. They refuse to do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614859September 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Honda Odyssey. The contact stated while driving 70 MPH, the engine seized. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic and diagnosed with engine failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614520September 13, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Shortly after purchasing my vehicle and replacing the battery, I received multiple dashboard warnings. I took it in to the dealership, and I was advised that the van's multipurpose camera located behind the rear view mirror needed to be replaced. I have researched this issue and this appears to be very common with the Honda Odysseys. The vehicle is less than 48 months old, and it's already an issue? Wondering if this can be logged so that it can be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614140September 12, 2024
CHILD SEAT:HARNESS/CROTCH STRAP
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613859September 10, 2024
ENGINE
Repair required piston rings replacements. The vehicle was only 10 years old, 61,000 miles. This is coincidental with the ECO mode shutting down 3 cylinders. As you know, the 2014 model does not have (unlike current models) a special button for the ECO mode, as such, the driver has no control over the feature. While this is a hypothesis, this might have damaged the engine from overuse of remaining cylinders or malfunction of the ones that did not engage in the ECO mode. Research online indicated that other customers reported similar issues. I do not feel it's fair for a vehicle with 61K (sixty one thousand) mileage and 9.5 years old to break down considering the use and the care I have provided for the vehicle throughout its life. I am the original owner and serviced all needed maintenance at Honda or Acura dealerships (can be evident by records on CarFax), and used only Shell or Costco gasoline, never a cheap non-branded gas. The premium that Honda commands for its brand and its recognition failed with this major over $5,000 repair. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613617September 9, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delayed acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned"
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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