Honda Insight Complaints (2019)

101 consumer complaints on file.

#11343786August 6, 2020
ELECTRONIC STABILITY CONTROL (ESC)
MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338486July 9, 2020
ENGINE
HONDA INSIGHT 2019 ..AC PROBLEM CONDECAR DEFECTED AND LEAK ...TO FIX THAT PROBLEM DEALER ASK 1300 DOLLAR CAR ONLY ONE YEAR OLD WITH SUMMER TIME 90 DEGREE OUT SIDE I HAD ONLY 64100 MILES HIGHWAY ..DEALER SAY THAT S NOT RECALL ON INSIGHT AND THE CAR NON UNDER WARRANTY THEY ONLY DO RECALL ON HONDA CIVIC AC PROBLEM NOT WITH INSIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329668June 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329185June 16, 2020
SERVICE BRAKES
WHILE DRIVING ON THE FREEWAY AND SOMETIMES ON CITY DRIVE, I NOTICED A SOUND AND A BRAKE FLASH ON OUR DASHBOARD. SURPRISING BECAUSE I AM NOT STEPPING ON MY BREAK. I LET MY WIFE ALSO DRIVE THE CAR AND THE SAME OBSERVATION WAS NOTICED. I CANNOT TAKE A PICTURE OF IT BECAUSE I AM DRIVING. SUCH OBSERVATION WERE NOTICED OCCASIONALLY BUT WHAT IF WE END UP ON A FULL STOP WHILE ON A FREEWAY? THAT'S THE WORRISOME PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328477June 12, 2020
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326678May 31, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268469October 15, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258704September 28, 2019
AIR BAGS
WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11258581September 27, 2019
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244719August 17, 2019
ENGINE
HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243560August 13, 2019
SERVICE BRAKES
TL* THE CONTACT RENTED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH AND MAKING A 180 DEGREE TURN, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND. THE CONTACT CONTINUED TO PUMP THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO A POST TO A STORE. THE CONTACT ATTEMPTED TO REVERSE AGAIN BUT THE VEHICLE CONTINUED TO NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A PARKED FORD SUV. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED WITH YORK MAINE POLICE DEPARTMENT UNDER FILED 9YRK-200-AC. THERE WERE NO REPORTED INJURIES OR MEDICAL ATTENTION PROVIDED. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT LOT AND THEN TOWED TO DOVER HONDA (1 DOVER POINT RD, DOVER, NH 03820 (603) 742-1676) WHO STATED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,668. *TT *AS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11242025August 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE INFOTAINMENT PANEL OVERHEATED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. WHILE THE VEHICLE WAS OFF, THE INFOTAINMENT PANEL INTERMITTENTLY FLICKERED ON AN OFF. THE CONTACT ALSO NOTICED A BUZZING NOISE COMING FROM THE REAR DRIVER'S SIDE FUEL TANK WHEN THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO CRISWELL HONDA (19525 AMARANTH DR, GERMANTOWN, MD 20874, 240-864-0880) WHERE THE INFOTAINMENT PANEL WAS REPLACED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. *TT *JB *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240897July 31, 2019
ELECTRICAL SYSTEM
APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229013July 2, 2019
UNKNOWN OR OTHER
APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE. FAULT NOT OF APPLE, BUT OF HONDA'S POOR IMPLEMENTATION OF CARPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191808March 27, 2019
WHEELS
TPMS (TIRE PRESSURE MONITORING SYSTEM) SENDS PRESSURE ERROR ALL THE TIME DUE TO UNEVEN TIRE WEAR NOT DUE TO PRESSURE BEING OUT OF RANGE. HONDA RECOMMENDS REPLACING ALL TIRES AT ONE TIME TO CURE THE ISSUE. PROBLEM OCCURS REGARDLESS OF TPMS RESET AND BOTH STATIONARY & IN MOTION. SEE ATTACHED LETTER TO HONDA. HAVE DEALT UNSATISFACTORILY WITH HONDA DISTRICT REP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186173March 12, 2019
SERVICE BRAKES
THE CMBS HAS MISTAKENLY ACTIVATED AT HIGHWAY SPEEDS TWICE NOW IN LESS THAN 1000 MILES DRIVEN. THE CMBS HAS CAUSED MY CAR TO BREAK SHARPLY, FOR JUST A SECOND, REDUCING SPEED BY ABOUT 5-10 MPH, WHEN THERE WAS NO REASON FOR IT TO DO SO. THERE WAS NO PRECIPITATION AND THERE WAS NO OBSTACLE WHATSOEVER THAT SHOULD HAVE CAUSED THE CMBS TO ACTIVATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182116February 23, 2019
SEAT BELTS
PASSENGER SIDE, REAR, SEAT BELT IS HARD TO DON. THE FEMALE RECEPTACLE IS VERY LOW IN THE BOTTOM OF A OPENING IN THE SEAT CUSHION. PASSENGERS VERY OFTEN ENCOUNTER DIFFICULTY BOTH DIFFERENTIATING BETWEEN THE CENTER AND SIDE RECEPTACLE(S) AS WELL AS PHYSICALLY LATCHING THE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181522February 21, 2019
UNKNOWN OR OTHER
TPMS (TIRE PRESSURE MONITORING SYSTEM) CONTINUES TO REPORT A PROBLEM WHEN THERE IS NONE. WE REPLACED A TIRE DUE TO SIDEWALL PUNCTURE A COUPLE OF MONTHS AFTER PURCHASE OF CAR. REPLACEMENT WAS SAME BRAND, SIZE, ETC EXCEPT IT WAS NOT THE TYPE OF LOW MILEAGE TREAD THAT MANUFACTURERS PUT ON NEW CARS IN OTHER WORDS IT WAS A TYPICAL AFTER MARKET CONSUMER TIRE. HONDA DEALER SAYS TO THEIR KNOWLEDGE ONLY FIX IS TO BUY NEW TIRES 2 AT A TIME OR EVEN 4 AT A TIME TO AVOID TPMS WARNING. THIS IS NOT A NEW PROBLEM WITH THIS TYPE OF TPMS SYSTEM. IN A FORM EMAIL HONDA OFFERED NO SOLUTION TO THIS PROBLEM WHEN WE FILED COMPLAINT ON THEIR WEBSITE. WE KNEW NOTHING ABOUT THIS PROBLEM WHEN PURCHASING THIS NEW VEHICLE. WE ARE OTHERWISE VERY SATISFIED WITH THE CAR. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156633December 6, 2018
VISIBILITY/WIPER
WHILE DRIVING THE DISPLAY SOMETIMES SHUTS OFF AND RESETS. THIS PREVENTS THE ABILITY TO USE THE BACKUP CAMERA. THIS HAPPENS ON BOTH HIGHWAY AND CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155369December 1, 2018
UNKNOWN OR OTHER
THE DIGITAL MILES-PER-HOUR SPEEDOMETER WILL NOT APPEAR ON THE INSTRUMENT PANEL IN ANY 2019 HONDA INSIGHTS. IT WILL ONLY APPEAR AS KILOMETERS-PER-HOUR. A REPRESENTATIVE FOR HONDA USA SAYS THIS IS THEIR DESIGN, YET THEIR MANUAL CLEARLY STATES IT SHOULD APPEAR IN MILES-PER-HOUR. THERE IS A NEEDLE SPEEDOMETER THAT SHOWS MILES-PER-HOUR, BUT THIS IS OFTEN HIDDEN FROM SIGHT BY THE STEERING WHEEL. I THINK THIS IS A SAFETY HAZARD AS IS IS DIFFICULT TO KNOW THE ACTUAL SPEED OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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