Honda HR-V Complaints

1,878 consumer complaints on file.

#11554280November 9, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
This is my daughters HR-V (which is identical to my sons which was involved in my first report earlier this morning). She was driving to work this morning when the back glass blew out of the vehicle. Same problem with the same type of car under similar circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554277November 9, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The vehicle had just been parked in a spot at my son’s school when the rear window glass blew out of the car. No signs of other damage or malice were evident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554237November 8, 2023
UNKNOWN OR OTHER
Driving to work my rear window suddenly shattered. I thought something had gone through the glass but nothing was discovered in the boot. I called police, to make sure . They confirmed that likely it was a defective window. I had run the rear defroster for about 10 minutes prior to the shatter. Thankfully, it was not raining and no one was hurt. The rear window glass continued breaking off crackling and falling — as I drove, but the original hole was on the drivers side about half way up the window. I went to Honda and they had no rear windows for 2023 HRV’s available, and said they have never seen or heard of any rear window defects. I am having an off market rear window installed tomorrow at a glass repair place. Later, I found an HRV on line forum where many people have had the same exact same thing happen. The forum suggested reporting the incident here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554191November 8, 2023
VISIBILITY/WIPER
Rear windshield shattered on its own while driving. No other cars around and no projectiles found in the vehicle. Glass is shattered with large hole (baseball size) in top left, similar photos seen online of other HRVs with similar windshield damage. Hole continues to enlarge while driving home, now half of the back windshield collapsed into the vehicle. Honda dealership was called today in PHX, AZ on 11/8/23 at which time their service department states they have no knowledge of this occurring - yet dozens of complaints here on NTSB report the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554022November 7, 2023
UNKNOWN OR OTHER
The white pearl paint is coming off the hRV 2016 car. It is past 7 yrs warranty so Honda of America is telling me they are not responsible. I spoke to a supervisor named Leonard, who was at extension 7042 at the 1-800-999-1009 number. They repainted the car at the five year point which was the roof in the hood where the paint was bubbling, but would only paint the part of the car that had issues at that point they would not repaint the whole car. They tell me that the warranty ended in June even though I did not take ownership of the car until July due to delivery, the car had to be ordered and it had to be shipped to me which meant I received the car in July. They are telling me now they’re sorry, but there’s nothing they can do about the paint. This is going to rust. Sheets of the paint and underneath coating is coming off in big pieces on the door on the driver side and passenger side. My family has owned 8 cars with Honda Of America and I have been so happy until this point. Also when I had to take the car due to roof paint before due to recalls, they never give you loaners, or even transportation home from any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554078November 7, 2023
POWER TRAIN
I was driving the car, pushing on the gas, it would barely move and all dash lights came on, I was able to safely pull over, fortunately
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554036November 7, 2023
VISIBILITY/WIPER
On my way to work this morning, I heard a loud shattering sound and when I looked back, my back windshield was cracked everywhere. There wasn’t anything thrown at my vehicle from any direction. I pulled over shortly after and saw the bottom and sides of the windshield was chipping away and the glass was falling down, along with the seal through the outside of my car. On the inside, the glass was still cracking and slowly falling out. There was no warning or any indication that this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553951November 7, 2023
UNKNOWN OR OTHER
The rear windshield exploded spontaneously after the car was put into park. The whole thing was completely shattered and slowly collapsed in on itself. There was no damage to it, nothing hit it - it just exploded. This luckily happened after the car was in motion or otherwise serious injury or other damage may have occurred. Apparently the window system also connects to airbag system and could have caused further issues had that been triggered. The dealership, even though the car was under warranty, told me they would not replace the windshield at their cost. I plead for them to ask Honda to cover it - I was only in possession of the car for 15months, brand new! The dealership sent photos to Honda and Honda did determine they would fix the window; however, there are lawsuits being established as this is a recurring issue and Honda should be liable for putting out cars in such condition. My concern now is that this will happen again and could cause additional damage to the vehicle, others around, or anyone inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553873November 6, 2023
ELECTRICAL SYSTEM
The HR-V is four years old, and in the past month, the LCD display, which shows the driver the current fuel level, current miles per gallon, and, most importantly, the odometer, has intermittently stopped working and gone completely blank while driving (see photo attached). The display sometimes stays off for ten or more minutes before showing gibberish numbers that do not correspond to the proper odometer, temperature, and miler per gallon readings. I reported the incident to the local Honda dealership during my normal tune up, but they were not able to reproduce the issue. There are an abundance of online Honda forums where this same issue is reported. This is an obvious defect with 2018 Honda HR-Vs. This is a safety concern as this problem can lead to the odometer not properly recording the accurate miles driven and may not accurately be showing the driver how much fuel is left. There are no other warning lamps or other symptoms of the problem other than it happens most often when the temperature is below 40 degrees Fahrenheit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553857November 6, 2023
VISIBILITY/WIPER
I was driving on a highway with the rear defroster on and heard a loud "pop" sound. I pulled over on the shoulder and noticed the rear windshield was completely shattered in the middle. Glass was everywhere. I called my local Honda dealership and they told me that it is not covered by the warrantee and that I should take it to a local glass repair shop or to safelite. There was no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553842November 6, 2023
UNKNOWN OR OTHER
- On 9/27/23 the rear windshield of my 2023 Honda HRV spontaneously shattered. This is a known issue with the vehicle. - I was driving down the freeway when my windshield spontaneously shattered. It was incredibly alarming and dangerous. Thank goodness there were no passengers in the backseat, because they would be covered in shards of glass. -The problem has been reported to the dealership and Honda is aware that this is an issue with this model car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553744November 6, 2023
VISIBILITY/WIPER
Rear window shattered on its own without warning. Vehicle was not moving. It apparently is a known issue and Honda has a bulletin regarding the issue. What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Window How was your safety or the safety of others put at risk? Glass shattered on its own Has the problem been reproduced or confirmed by a dealer or independent service center? N/A. Window shattered, not reproducible Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not at this time. Details sent to dealership so the Honda rep can investigate. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Happened without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553738November 6, 2023
VISIBILITY/WIPER
Driving at 65mph when rear glass explodes spontaneously. No projectile cause as there was no hole in the glass. Impossible to see out of the glass after it shattered. Glass starts to fall into the trunk, putting back passenger and 2 month old baby at risk of glass shrapnel. There was no warning that this would occur. Taken to dealership and technician stated that they have seen this a lot with Honda/Acura rear glass and sunroofs, but that Honda has denied every claim to fix or recall the defective glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553599November 4, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car would not turn off. Says vehicles remote keyless start system problem. Won't shut off vehicle motor. Tried for over 10 minutes to turn off vehicle. Had to risk injury by removing battery terminal cable. It's been 2x it has happen. Honda sounds like recalled or extended warranty for 2016-2018 but not 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553457November 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
100% system failure vehicle totalled personal injury I have all data retrieved and filed by expert
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11553311November 2, 2023
VISIBILITY/WIPER
While driving my car this morning, I turned on the rear windshield defroster and the rear windshield glass shattered. I stoped the car to check if something felt in the rear windshield but there was nothing. Only glass everywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553294November 2, 2023
VISIBILITY/WIPER
The back windshield exploded with no warning while I was driving to work on a rainy, 60 degree morning. No other vehicles were close by and no items hit the windshield. Glass flew everywhere including the cargo area and back seat. Luckily there were no passengers or cargo in either of those areas. There were no prior issues with this car. The issue was initially reported to our insurance but upon finding out about this issue, we reported it to the dealer from whom it was purchased. The dealer inspected the vehicle and authorized the repair based on "good will". Later on, the service rep did confirm that Honda was aware of the problem and that for legal reasons they could not comment. They are replacing the defective rear windshield with the same part number, which I assume will lead to the same issue occurring down the road. We plan on trading in the vehicle once it is repaired and returned to us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553183November 2, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On July 22, 2023, I was pulling out of a parking spot when the back window/windshield exploded without cause. There were no objects nearby or any other cause for the problem. The only other possible cause would've been the pneumatics failing to protect the glass or the rear defrost heating the glass until it exploded. I took the car to the dealership (Coggin Honda Orlando, 11051 S Orange Blossom Trl, Orlando, FL 32837) and they refused to fix it under the warranty of the vehicle, which at the time was just over 10K miles and less than 6 months of ownership. A quick google search shows at least dozens of reports of the same issue happening to other owners. This is very dangerous because it can injure a backseat passenger. I was forced to pay for the repair with my Insurance for something that Honda should acknowledge as a problem and provide a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553153November 2, 2023
STEERING
Intermittently, the steering wheel feels 'sticky' and any steering adjustments feel jerky. It's as if pressure builds up preventing typical steering adjustments from feeling smooth as they should. I just started experiencing the problem recently again when the temperature dropped below 70F. The problem also seems worse when driving on the highway, which is particularly concerning. Yes, I think Honda needs to address this for safety. Simple lane changes and steering adjustments should not be this difficult. I have owned over a dozen vehicles, and this is the first time I have ever experienced this. Especially with a vehicle with less than 20K on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553145November 2, 2023
VISIBILITY/WIPER
Wife was driving to work this morning when the back windshield suddenly shattered. No impact from road debris was involved nor was any warning issued by the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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