Honda HR-V Complaints

1,878 consumer complaints on file.

#11555396November 16, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked in a parking lot at night, the contact heard a loud explosion. The contact exited the vehicle to check the surrounding but had not seen anything unusual. Two days later, the contact noticed that the rear windshield had shattered after activating the windshield wiper. The contact stated that the rear windshield had shattered without impact. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555386November 16, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
My 2023 Honda hrv was parked. The weather was clear, sunny and around 50 degrees. I entered my vehicle and closed the door. The rear window shattered out of nowhere. The car was not turned on. The automatic start was not used. The car was off and parked. Nothing hit the car. All I did was close the door and it shattered. I had the rear window replaced immediately. There was no warning. No cracks in the window. The car has approximately 11,500 miles on it and is in excellent condition. There was glass everywhere and I was scared to drive the car with my children in the backseat. As I would drive, more glass would break off. Honda was not notified as this happened on a Sunday and I could not wait until they were open on Monday to get it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555357November 15, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
I was driving on the highway and then I heard a loud boom, and looked in my rearview mirror and my rear window was shattered. I had to pull over and there was no sign of any impact. I was so terrified that I called the police to come out to inspect it and they did not see any sign of impact either. I called Honda, and they advise that my warranty does not cover the glass since the glass does not come from them but a 3rd party. My dealership also did not assist, so I am most likely going to come out of pocket for what seems to be a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555269November 15, 2023
VISIBILITY:WINDSHIELD, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The contact owns a 2023 Honda HR-V. The contact stated that after entering the vehicle and closing the door, the rear windshield shattered without impact. The vehicle was taken to the local dealer, who referred the contact to a glass center. The vehicle was not diagnosed or repaired. The vehicle was taken to a glass specialist, who stated that the glass was on backorder. The manufacturer was not contacted. The insurance company was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 6,610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555069November 14, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
After leaving work on 11/13/23, I came out to my car which had been parked since 9am and the rear window (back window) was completely shattered. This was the first day since last year that I had turned on my rear defroster on the way to work. There were no other markings, and no object on the ground that could have shattered the window. I called the police, who agreed that It did not look like criminal action had taken place. The security of the school which I work at filed an incident report and are in the process of evaluating cameras. Upon reading online, I became aware that many owners of the 2023 HONDA HRV have had a similar issue regarding the rear window shattering after using the rear defroster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554992November 14, 2023
ELECTRICAL SYSTEM
2022 HRV battery is draining while parked. I have had the new car for 2 years, low mileage with no problems until this past month October/November 2023 the battery has drained 3 times. Honda of Frankfort, KY replaced the battery (said it was defective). The car worked fine for a couple of weeks, then the battery drained again yesterday, November 13, 2023. I had it towed to Frankfort, Ky Neil Huffman Honda yesterday. I have had a tow company come to the car 3 times in the past month. The problem is probably not the battery, but something is draining the battery. Definitely a safety issue if car will not start when it is needed. No warning lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554969November 13, 2023
POWER TRAIN
The CVT transmission was replaced under a recall at 114k miles. The replacement transmission failed at 150,180 miles, which is 180 miles outside of the extended warranty. Honda declined to repair/replace the transmission a second time. I took it in because the dashboard lights were flashing. The dealer replaced the valve body at my cost and the lights came back on just 29 miles into driving it. When stopped at a red light, the car gets stuck in neutral. A new transmission is now needed per the dealer’s diagnosis. The car is unsafe to drive and the replacement transmission was obviously not a reliable upgrade from the recalled transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554966November 13, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The back glass exploded. When I looked online, there are many complaints about this dangerous occurrence. If our grandchildren had been in the back, they might have been killed. Honda surely knows of this problem and needs to take care of it. Our local dealer hadn't heard of it (type in Honda HR-V 2023 back glass explosion), but I don't trust them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554875November 13, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear window totally shattered. At approx 7:30 am, the rear defroster was used to defrost the rear window. It was approx 35 degrees F in the morning. After driving the car approximately 4 miles. The car was parked. After returning to the car approx 2 hours later the entire back window was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554838November 13, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear window shattered/blew out. Was cold out and Rear defroster was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554804November 13, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
I was sitting at a light after using the rear defroster and the rear window exploded from the inside. Honda will not take any responsibility even though there are many complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554782November 13, 2023
STEERING
At higher speeds steering wheel sticks and requires higher than normal force to break it free. I tried turning off all safety features to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554676November 11, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
I had the heat on in my vehicle and as I was driving I heard a loud popping sound which startled me. Once I pulled over, I realized my rear windshield shattered. There were no warning lights before the window shattered. The only thing that kept the glass together was the window tint. This issue has been known and reported by multiple drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554666November 11, 2023
FUEL/PROPULSION SYSTEM
Use this vehicle as a daily commuter for work/school/other personal trips in good faith it would be a solid, reliable car. Had it since February 2022, brand new right off the lot no issues. One morning driving to work, the tire pressure, parking brake, and check engine light indicators all come on while I'm on the highway. I exit to an off ramp and pull into a parking lot to go through the different gears and everything seems okay, so I proceed to return to my commute. Start coming to a stop light at an intersection and the vehicle stalls completely as I decelerate. I go to start the vehicle again as I'm in an active lane of traffic and it won't start. Try starting it again and it starts but the parking brake is fully engaged (not by me setting it but the vehicle self-engaged it) and I can't move the vehicle as it won't dis-engage the parking brake when I hit the gas. I had to get it towed to the dealership and mechanics told me later it was a fuel canister failure, and it isn't uncommon for the sensor in that element to fail which certainly didn't inspire great comfort. I drive it 5 miles after they assured me it was taken care of and all the same indicators come back on. Return to the dealership and they re-assessed the issue is farther down near the tank. Been driving it since the second repair attempt and so far no issues. Very disappointed and hesitant about this model's safety and reliability especially hearing about the rear-differential investigation and others having it decelerate at highway speeds suddenly. As this is my first car, I had hoped this was the right choice and would be solid for years to come, but now I question whether I trust the HRV model and Honda in general.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554612November 11, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
I used the defroster for 10-15 minutes as I could not see out the back window. I turned it off, parked, and idled while answering email. I heard an explosion. Checked all windows, no gusts of cold air, the cars near me hadn't moved. I got out and looked around at car windows tires, in the dark it looked ok. I thought it was Disneyland and also thought I hope noone got shot. I walked away for 90 minutes for my son's hockey game. As I walked to my car. A car passing me illuminated my shattered windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554563November 10, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Came to a stop sign heard a pop noise in back of car, back windshield is all cracked like crackle glass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554540November 10, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
The rear window spontaneously shattered while the car was parked. on 11/9/2023. Took the car to Safelite and a replacement window will not come in until 11/20/23. Called Headquarter Honda in Clermont, Florida where I bought the vehicle and was told they have no information about this kind of damage having occurred before due to any defect and that there are no recalls about shattering rear windows in the 2023 HRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554535November 10, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
A few minutes after having parked I heard a loud sound. I thought something heavy had fallen on my car. When I got out of my car to inspect I saw the rear glass with a large hole and the rest of the glass completely shattered and barely holding on. There was nothing inside the car, nothing anywhere near (or even far) that could’ve hit the glass to shatter it. No one nearby.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554472November 10, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear window shattered while parked in garage with no impact
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554460November 9, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear windshield shattered randomly while driving. The vehicle was brought into my local Honda dealer and they inspected/repaired the windshield, but didn't confirm if it was reproduced or anything. It seemed like it was the first time the dealer had seen the issue. Before it happened, there were no warnings. Just a pop, and the center completely missing and completely webbed out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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