Honda HR-V Complaints

1,878 consumer complaints on file.

#11563543January 4, 2024
UNKNOWN OR OTHER
Rear glass shattered out not where while me being in the car. rear glass safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563542January 4, 2024
UNKNOWN OR OTHER
WAS JUST DRIVING ALONG AS NORMAL, HEARD A POP SOUND, LOOKED BACK AND MY WHOLE REAR WINDOW WAS SHATTERED WITH A BIG HOLE TO THE LEFT SIDE OF THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563474January 4, 2024
STEERING
Steering sticks, which has to be overcome causing the steering wheel to jerk resulting in over-correction, especially at highway speeds (with and without LKAS activated). Steering does not feel centered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563435January 4, 2024
UNKNOWN OR OTHER
I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563403January 3, 2024
VISIBILITY/WIPER
Rear windshield shattered for no reason. No impact. Car parked. No previous accidents. No warning lights or signals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563323January 3, 2024
UNKNOWN OR OTHER
Rear windshield exploded while the vehicle was parked in the garage. The glass formed a dome outwards in the center of the windshield approximately 1.5 inches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563258January 3, 2024
VISIBILITY
The contact owns a 2023 Honda HR-V. The contact stated that while driving 60 MPH, the rear windshield imploded. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563235January 3, 2024
VISIBILITY/WIPER
Vehicle was parked, not in use and the rear window exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563204January 3, 2024
VISIBILITY/WIPER
Question (Q): What component or system failed or malfunctioned, and is it available for inspection upon request? Answer (A): My rear windshield spontaneously shattered while I was driving on local roads. I was driving around 30mph during a clear night with good visibility, weather was around 57F on [XXX] around 8:07pm. Yes, I would like to have this inspected if requested. I will call Honda tomorrow to schedule a repair and request for them to keep the damaged item so it can be inspected. I have photo and video documentation of the entire event. On the website both on computer and cellphone, the Upload button is not working anywhere for me to submit this information. Please let me know where I can submit my photos and videos to. I have attached a Google Drive link where the dashcam, photos, and videos of the damage can be viewed and downloaded for the investigation. [XXX] Q: How was your safety or the safety of others put at risk? A: The rear windshield spontaneously exploded and made the vehicle unsafe to travel in under any capacity. The shattered glass is a safety hazard for myself and anyone near the vehicle. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: The rear windshield is permanently shattered and I will request that the dealership service center holds onto the windshield for inspection. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: At the time of answering this, the vehicle has not been inspected by anyone yet since it is around 9pm on [XXX]. I will take the vehicle in for service tomorrow at the Honda Service Center. No, there was no warning lights or anything to indicate that the rear windshield would randomly make a popping sound and spontaneously shatter such as the way it did on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563068January 2, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that he became aware that the rear windshield had shattered due to glass shards on the ground. There was no impact to the rear windshield that might have caused the rear windshield to shatter. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563040January 2, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
The vehicle was parked in my carport, and when I opened the door to get inside, the rear window (rear windshield) shattered. There was no foreign object, it wasn't hit by anything, it just shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562979January 2, 2024
UNKNOWN OR OTHER
I was driving to work at 6:52am when my rear windshield spontaneously shattered. There was no proof of impact or anything when I inspected the windshield. I did not have my rear defroster on nor did I rinse my car with hot water prior to driving. I do have photos and videos but the link will not allow me to upload, the button disappears when I click it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562954January 2, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
back wind shield exploded out of nowhere while on the freeway almost crap myself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562948January 2, 2024
UNKNOWN OR OTHER
I was driving my car and suddenly my rear windshield shattered. I thought somebody throw something but no one was around my car and I could not find any object in car. Then I checked online about this issue and HRV forum has multiple incidents reported similar to this one. This is manufactured issue and low quality product issue. I am very disappointed with Honda. Their service was below par and now I came to know about recall for seatbelts issue. We don’t get call from dealer and not recieved any communication letter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562872January 1, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Car slowed down during traveling out of town. It appeared to lose power and we had to pull over. After trying to restart it nothing happened which caused us to call for help via AAA assistance!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562904January 1, 2024
VISIBILITY/WIPER
I was driving at night not near anyone on the highway when my back windshield just shattered. It was huge pop noise so I thought maybe a tire, so I looked at my warnings and nothing was going off. I couldn’t see out of my back windshield clearly because the shattered glass, I didn’t know it was shattered till I got home. I did have my defrost on, I don’t know if that plays a part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562903January 1, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I was driving at night and no one was near me and my back windshield shattered. It made a huge pop sound, I checked my warnings for anything like my tires but nothing was showing up. Nothing hit it. I did have my defrost on but I don’t know if that plays a part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562880January 1, 2024
VISIBILITY/WIPER
Sitting at a stop light and our back windshield just shattered. No impact. Car had been on for an hour so nothing to do with heating. Windshield just completely shattered and fell off. Car had recently been inspected a few weeks ago and nothing reported at the time. We had two dogs in back of car and could’ve been bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562876January 1, 2024
VISIBILITY/WIPER
I was stopped at a stoplight and the rear windshield shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562790December 31, 2023
UNKNOWN OR OTHER
My odometer goes blank whenever it is a little cold and/or rainy. I never know how fast I am going when this happens. I could be speeding and not know it and get into a horrible accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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