Honda CR-V Complaints

16,579 consumer complaints on file.

#10157620May 16, 2006
UNKNOWN OR OTHER
WE RECENTLY PURCHASED A BRAND NEW HONDA CRV EX LAST APRIL 22, 2006. I NOTICED LAST MAY 8, WHILE DRIVING THE CAR, THERE WAS A CONTINOUS WARNING SIGN THAT THE HATCH GLASS WAS OPENED. I STOPPED AND CHECKED BUT IT WAS CLOSED. I MADE SURE THAT IT WAS CLOSED BUT THE WARNING SIGN NEVER STOP. THEN, LAST MAY 13, MY HUSBAND NOTICED THE SAME TIME AND WHEN WE WERE AT THE PARKING LOT AND TRIED TO LOCK IT USING THE REMOTE CONTROL, IT DIDN'T LOCK ANYMORE. WE DOUBLE CHECKED ALL THE DOORS AND CLOSED THEM ONE BY ONE, BUT THE PROBLEM REMAINED THE SAME. ON THAT SAME DAY, WE DECIDED TO BRING THE CAR TO COLONIAL HONDA (WHERE WE PURCHASED) AND THEY COULD NOT FIX THE PROBLEM AND WE WERE TOLD WE NEEDED TO BRING IT DURING WEEKDAYS. MAY 15, I DROVE THE CAR TO COLONIAL HONDA AND HAD THEIR SERVICE DEPT TO CHECK. WHAT THEY WERE TELLING ME THAT MY EXPECTATION TO THE BRAND NEW CAR IS SO HIGH AND ITS ONLY NATURAL TO ENCOUNTER PROBLEM WITH BRAND NEW CAR. THATS THE POINT I PURCHASED A BRAND NEW CAR TO RELEASE ME FROM ANY PROBLEM AND THIS CAR IS ONLY 3 WEEKS OLD. THEY EVEN GAVE US A SERVICE SMALL MANUAL CAR, THAT MAKES ME FEEL MORE DISAPPOINTED TO THE WHOLE THING. THEY WERE TELLING ME THAT THE PROBLEM WITH MY CAR IS A VERY SMALL PROBLEM BUT THE BOTTOM LINE, ITS STILL A PROBLEM AND THEY DONT HAVE ANY CONTROL OF ANY SLIGHT PROBLEM BECAUSE IT WAS ONLY MADE BY MAN. THATS WHAT THEY WERE TELLING ME. A BRAND NEW CAR SHOULD BE TESTED BY QUALITY CONTROL BEFORE RELEASE TO THE MARKET? I RECEIVED A VERY POOR SERVICE FROM THIS COMPANY AND THE FACT THAT THEY GAVE US A CAR WITHOUT INSPECTING IF EVERYTHING WAS FREE FROM ANY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157114May 9, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE STALLED ON SEPTEMBER 6, 2005, APRIL 30, 2006, AND MAY 4, 2006 AT VARIOUS SPEEDS. EACH TIME THE VEHICLE WAS MOVED SAFELY TO THE SIDE OF THE ROAD AND IMMEDIATELY RESTATED. FOLLOWING EACH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER, WHO HAS BEEN UNABLE TO IDENTIFY OR REPAIR THE SERIOUS SAFETY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156498May 1, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED ABOUT THREE WEEKS AGO THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE THROTTLE SENSOR NEEDED TO BE REPLACED. THE PART WAS ORDERED AND REPLACED LAST THURSDAY. UPDATED 5/16/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156440April 29, 2006
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM. FROM THE FIRST MORNING AFTER I PURCHASED VEHICLE UNTIL WARMER WEATHER CAME. IN COLD WEATHER, BELOW 34 DEGREES, EVEN BEFORE KEY IS PLACED IN IGNITION, THE SPEEDOMETER IS TWITCHING SHOWING ELECTRICAL CURRENT GOING THROUGH. ONCE KEY IS PLACED IN IGNITION, FOR THE FIRST 3-8 MINUTES, THE ELECTRICAL SYSTEM DOES NOT WORK. TRIP METER IS RESET, INSIDE DASHBOARD PANEL HAS A MIND OF IT'S OWN. DEALER HAS SO FAR REPLACED THE FUSE BOX AND THE ELECTRICAL CLUSTER. THEY DON'T KNOW WHAT TO DO SO HAVE CALLED AMERICAN HONDA TO TAKE OVER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156336April 27, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER
WITHOUT ANY PRIOR PROBLEM OR INDICATION OF A PROBLEM, SOMETHING DROPPED OFF THE BOTTOM OF MY CAR INTO THE ROAD. AT THAT EXACT MOMENT, THE AIR CONDITIONER STOPPED BLOWING COLD AIR. I TOOK THE CAR TO HAVE IT REPAIRED ONLY TO FIND OUT THAT THE A/C COMPRESSOR HAD BLOWN (AND THE CLUTCH HAD FALLEN OFF). I HAVE SINCE FOUND OUT THAT THIS IS A VERY FREQUENT OCCURRENCE WITH SECOND GENERATION HONDA CR-V'S. I AM IN THE PROCESS OF WORKING WITH AMERICAN HONDA MOTORS AS WELL AS MY DEALERSHIP TO HAVE IT REPAIRED. HONDA KNOWS OF THIS PROBLEM, AND THE PART WAS REDESIGNED FOR THE 2004 MODEL. THIS PART NEEDS A RECALL! HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THERE IS A FORMAL RECALL? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156164April 26, 2006
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
I HAD JUST COME OFF THE HIGHWAY AND TURNED ONTO A STATE ROAD. I WAS SLOWING DOWN FOR THE UPCOMING INTERSECTION, WHEN SUDDENLY THE CAR STARTED SPEEDING OUT OF CONTROL AND THE BRAKES COULD NOT STOP MY CAR FROM SLAMMING INTO THE CAR IN FRONT OF ME. AFTER THE CRASH, THE WOMAN I HIT PULLED OVER TO THE SIDE OF THE ROAD. I PUT THE CAR IN DRIVE WITH MY FOOT ON THE BRAKE AND THE CAR REVVED WILDLY. THIS WAS LATER NOTED BY THE WOMAN I HIT, AS WELL. IN DESPERATION I TURNED THE KEY OFF AND LET THE CAR ROLL TO THE SIDE OF THE ROAD. THE FIREMEN DISCONNECTED THE BATTERY FOR SAFETY. WHEN THE TOW TRUCK DRIVER CAME, HE RECONNECTED THE BATTERY CABLES AND THE CAR STARTED ITSELF UP AND BEGAN TO REV. THE DRIVER SAID HE HAD NEVER SEEN ANYTHING LIKE IT BEFORE. I HAVE HIS NAME AND NUMBER. THE AIRBAG NEVER DEPLOYED AND I WAS FORTUNATE TO ONLY RECEIVE WHIPLASH AND MY DOG SEEMS OK. THE OTHER DRIVER HAS BACK PROBLEMS BUT WAS FORTUNATELY DRIVING A NISSAN XTERRA THAT DID NOT GET NEARLY THE DAMAGE MY CAR RECEIVED. I AM JUST SO THANKFUL THAT MY CHILDREN WERE NOT IN THE CAR, AND THAT THERE WERE NO PEDESTRIANS OR CHILDREN IN FRONT OF ME. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10156039April 25, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 65MPH ON THE HIGHWAY, THE ENGINE SEIZED WITHOUT WARNING AND SMOKE ERUPTED FROM UNDERNEATH THE FRONT HOOD AREA. THE VEHICLE SHUDDERED AND THE CONTACT MANAGED TO PULL OVER. THERE WAS NO EVIDENCE OF AN ENGINE FIRE, BUT OIL WAS POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHO DETERMINED THE MOTOR FAILED AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155909April 23, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 2003 HONDA CRV WITH 66,000 ORIGINAL MILES. WITH NO WARNING, THE AIR COMPRESSOR LOCKED UP, SENDING SHARDS OF METAL THROUGHOUT THE A. C. SYSTEM AND RUINING THE WHOLE SYSTEM. HONDA CORP. OF AMERICA IS "CHECKING MY GOOD CUSTOMER STATUS", WITH NO RETURN CALL THUS FAR. THE LOCAL DEALERSHIP HAS ASSESSED THE A.C. TO CONFIRM THE ENTIRE A.C. NEEDS TO BE REPLACED FOR $2100.00. ALL THE PARTS ARE IN STOCK TO FIX THE A.C. SYSTEM, AND THE DEALERSHIP ADMITS TO FIXING THIS PROBLEM MANY TIMES. INTERNET FORUMS TARGET THIS VERY PROBLEM, AND HONDA IS NOT ADMITTING FAULTY EQUIPMENT.THE A.C. HAS NOT BEEN REPLACED, AND I DON'T KNOW IF ANY OTHER DAMAGE MAY OCCUR FROM THE A.C. SYSTEM FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155754April 20, 2006
TIRES
ON MARCH 3, 2006, I WAS TRAVELING THE POSTED SPEED LIMIT ON I-95 IN MARTIN COUNTY, FLORIDA IN OUR 1999 HONDA CRV. APPROXIMATELY 1-2 MILES BEFORE THE ST. LUCIE BLVD. EXIT, I NOTICED A VERY SLIGHT TREMOR OR VIBRATION? IN THE STEERING COLUMN. THE TREMOR VERY GRADUALLY INCREASED. ABOUT 1-2 MILES PAST THE ST. LUCIE WEST BLVD. ENTRANCE RAMP, THERE WAS A LOUD BANG AND I SAW LARGE PIECES OF TIRE DEBRIS IN THE AIR NEAR THE REAR OF OUR VEHICLE. SEVERAL VEHICLES SWERVED SHARPLY TO AVOID OUR VEHICLE AND THE TIRE DEBRIS. I PULLED ONTO THE SHOULDER AND UPON EXAMINATION FOUND THE RIGHT REAR TIRE (FACING FORWARD) HAD COMPLETELY LOST ALL OF ITS TREAD. THE TIRE WAS STILL INFLATED SO I WAS ABLE TO DRIVE TO A TIRE DEALERSHIP ON ST. LUCIE BLVD. AND PURCHASE A NEW TIRE, HOWEVER THERE WAS APPROXIMATELY $1,200 IN DAMAGE TO THE CRV. THE TIRE HAD APPROXIMATELY 12,000 MILES OF USE ON IT. THE TIRES HAVE ALWAYS BEEN MAINTAINED AT THE TIRE PRESSURE RECOMMENDED IN THE CRV OWNER'S MANUAL AND I CHECKED THE PRESSURE IMMEDIATELY PRIOR TO THIS TRIP. OUR LOCAL HONDA TECHNICAL SERVICE MANAGER, THE TIRE TECHNICIAN IN PORT ST. LUCIE AND A LOCAL FIRESTONE/BRIDGESTONE TIRE TECHNICIAN ALL AGREED UPON EXAMINATION OF THE TIRE AND THE DAMAGE TO OUR VEHICLE THAT THE TIRE TREAD SEPARATION WAS IN ALL PROBABILITY DUE TO THE SUBJECT TIRE BEING DEFECTIVE. AT BRIDGESTONE/FIRESTONE'S REQUEST, I RETURNED THE DAMAGED TIRE TO THEM FOR TESTING AND REQUESTED REIMBURSEMENT FOR DAMAGE TO MY CRV. THEY ARE CLAIMING THAT I WAS AT FAULT FOR THEIR DEFECTIVE TIRE AND THAT THE TIRE HAD BEEN "OVER OR UNDER DEFLATED" FOR A PERIOD OF TIME. DESPITE REPEATED REQUESTS, THEY HAVE FAILED TO RETURN THE SUBJECT TIRE TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154945April 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 35MPH, THE CHECK ENGINE LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED ONE OF THE VALVES IN THE ENGINE WOULD NEED REPLACED. THE VALVE WAS REPLACED DUE TO LOSS OF COMPRESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154528April 4, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 HONDA CRV ENGINE VALVES MISFIRED AND BURNED IN 2003 AND AGAIN IN 2006. REPAIR APPEARS COSTLY AND I BELIEVE THIS PROBLEM HAS BEEN DOCUMENTED AS A RECURRING ISSUE AMONGST THE 1999-2001 CRV VEHICLES. I AM DISMAYED TO HEAR THAT THIS REPAIR MAY COST $4400 AND THE HONDA DEALER THUS HAS QUOTED AMERICAN HONDA AS SAYING THEY WILL NOT PAY. I UNDERSTAND THAT SERVICE BULLETIN #03-038 ADDRESSES THIS ISSUE AND I DON'T FEEL IT IS ACCEPTABLE FOR THE CONSUMER TO PAY FOR THIS REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154560April 4, 2006
AIR BAGS:FRONTAL
DRIVER AIR BAG FAILED TO DEPLOY AFTER CRASH. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10153446March 22, 2006
VEHICLE SPEED CONTROL
THE MALFUNCTION INDICATOR LIGHT ON MY 2003 HONDA CRV CAME ON TWICE. FIRST INCIDENT HAPPENED DECEMBER 2005, AND SECOND INCIDENT HAPPENED ON MARCH 21, 2006. ON THE FIRST INCIDENT, THE MALFUNCTION LIGHT WENT AWAY AFTER CHECKING THE FUEL CAP WASN'T CLOSED PROPERLY. SECOND INCIDENT, I TOOK THE CRV TO A HONDA TRAINED TECHNICIAN AND HAD IT DIAGNOSED. THE DIAGNOSTIC WAS PERFORMED ON 3/22/2006. THE SENSOR INSIDE THE THROTTLE BODY ASSEMBLE IS MALFUNCTIONING. CONTACTED THE DEALER (HONDA STEVENS CREEK, SAN JOSE) AND EXPLAINED THE SITUATION. THEY NOTED THAT WARRANTLY FOR SUCH PARTS ARE ONLY COVERED FOR 3 YEARS OR 36,000 MILES WHICHEVER COMES FIRST. MY CRV WAS BOUGHT BRAND NEW AND CURRENTLY HAVE 38,000 MILES, WHICH MEANS HONDA WILL NOT COVER FOR THE REPLACEMENT. REPLACEMENT OF THE COMPLETE THROTTLE BODY ASSEMBLY COST $800+ AND DOES NOT INCLUDE LABOR AND DIAGNOSTIC COST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153016March 13, 2006
ENGINE AND ENGINE COOLING
FAX E-MAIL FROM (MT) RE DEFECTIVE COMPUTER IN THEIR 2003 HONDA CRV, CAUSES THE ENGINE LIGHT TO COME ON. *TS A COMPUTER READ OUT INDICATED THAT AL FOUR CYLINDERS WERE MISFIRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152419March 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE TRANSMISSION WAS CRACKED AND REPLACED THE TRANSMISSION, RANGE SENSOR, RANGE SWITCH AND OXYGEN SENSOR WHICH REMEDIED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152086March 7, 2006
PARKING BRAKE
I HAD DRIVEN MY CARPOOL FEWER THAN FIVE MILES IN MY 2006 HONDA CRV (WITH FEWER THAN 3,000 MILES ON IT) WHEN WE HEARD A LOUD NOISE AND FELT THE WHOLE VEHICLE SHAKE. WE PULLED OFF THE HIGHWAY, STOPPED AND LOOKED UNDER THE VEHICLE. THERE WAS NO VISIBLE DAMAGE BUT I DID NOT WANT TO CONTINUE TO WORK SO I TURNED AROUND AND RETURNED TO THE CARPOOL PICK UP SITE. AFTER WORK I DROVE THE VEHICLE TO THE LOCAL HONDA DEALER AND LEFT IT FOR REPAIR. THE SERVICE WRITER FOR THE DEALERSHIP CALLED TO INFORM ME THAT THE VEHICLE HAD BEEN DRIVEN WITH THE EMERGENCY BRAKE ENGAGED. THE WHOLE EMERGENCY BRAKE SYSTEM HAD SELF-DESTRUCTED AND NEEDED TO BE REPLACED. THE CHARGES FOR THIS REPAIR WERE NOT GOING TO BE PAID BY HONDA. I CALLED THE CUSTOMER SERVICE LINE AT NORTH AMERICAN HONDA AND FILED A COMPLAINT. I WAS GIVEN CASE # [XXX]. THE INVESTIGATOR'S NAME IS [XXX]@ [XXX]. I SPOKE TO [XXX] THIS MORNING AND WAS TOLD THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. WHEN I EXPLAINED THE CASE TO [XXX] HE OFFERED TO SPLIT THE COST 50/50. I TOLD HIM I WAS NOT HAPPY WITH THIS OFFER AND HE SAID HE WOULD RE-CONTACT THE SERVICE WRITER AT THE DEALERSHIP. I TOLD HIM I WOULD BE CONTACTING SOMEONE HIGHER UP AS WELL. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151835March 5, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE BACK DOOR LATCH IS NO GOOD. IT NO LONGER WORKS TO OPEN AND SHUT DOOR. I HAVE HAD ANOTHER HONDA CRV OWNER APPROACH ME TO TELL ME THAT HERS IS THE SAME WAY. THE DOOR BECOMES INOPERABLE BECAUSE THIS DOOR LATCH ROTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151588March 2, 2006
STEERING
WE PURCHASED A 2005 HONDA CRV IN JANUARY 2005 AND NOTICED THE VEHICLE PULLS TO THE RIGHT, WHICH HAS CAUSED THE RIGHT FRONT TIRE TO BLOW OUT ON ONE OCCASION AFTER CONDUCTING A RIGHT HAND TURN AROUND A CURB. NO INJURIES WERE SUSTAINED; HOWEVER, THE VEHICLE CONTINUES PULLING TO THE RIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149617February 7, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DRIVING TO WORK ON INTERSTATE 89 I HAD MY HOOD FLY UP ON ME AND SMASH MY WINDSHIELD, AND TOTALLY BLOCK MY VISION OF THE ROAD. I WAS LUCKY ENOUGH TO NOT HAVE SOMEONE NEAR ME, SLAMMED ON THE BRAKES AND PULLED OVER TO THE SIDE OF THE ROAD....I THEN GOT OUT AND WAS ABLE TO SECURE THE HOOD SO I COULD TEMPORARILY DRIVE IT OFF THE HIGHWAY AND TO MY OFFICE WHERE I THEN PROCEEDED TO LOOK INTO WHAT MAY HAVE CAUSED THIS. ON THE DAY BEFORE I HAD ADDED WINDSHIELD FLUID, SHUT THE HOOD AND CHECK TO MAKE SURE IT WAS SECURE. IT APPEARED TO BE SO. I DROVE AROUND TOWN ALL DAY SUNDAY AND THEN MONDAY MORNING APPROXIMATELY 20 MILES BEFORE THE HOOD BLEW UP INTO MY WINDSHIELD. THE AUTO REPAIR SHOP INDICATED THAT HE HAD SEEN THIS BEFORE ON HONDA CRV'S AND THAT THE DESIGN FOR WHERE THE HOOD ROD IS PLACED IS RIGHT NEXT TO THE LATCH AND SOMETIMES GETS STUCK IN THE LATCH CAUSING IT TO NOT FULLY HITCH. I'M AMAZED I'M ALIVE AND FEEL LIKE PEOPLE SHOULD KNOW ABOUT THIS DESIGN FLAW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149519February 6, 2006
AIR BAGS
A RESTRAINED 54 YEAR OLD MALE, WAS INVOLVED IN AN OFFSET FRONTAL COLLISION WHILE DRIVING HIS 2005 HONDA CR-V. A 1995 DODGE NEON CROSSED THE CENTER LINE OF A 2-LANE ROAD AND COLLIDED WITH HIS VEHICLE. THE DRIVER OF THE NEON WAS TREATED AND RELEASED FROM THE HOSPITAL ON THE SAME DAY WITH SOME FACIAL INJURIES. THE DRIVER OF THE HONDA DIED AT THE SCENE AND WAS REVIVED BY EMT PERSONNEL. HE NOW HAS QUADRIPLEGIC. THE DRIVER'S SIDE FRONT, SIDE BOLSTER AND SIDE CURTAIN AIRBAGS IN THE CR-V DID DEPLOY. HIS INJURY WAS TO C4 AND C5. THIS DRIVER HAD NO PRIOR NECK INJURY. THE CHANGE IN VELOCITY SEEN BY THIS VEHICLE IS BELIEVED TO HAVE BEEN LESS THAN 30 MILES PER HOUR.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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