Honda CR-V Complaints

16,579 consumer complaints on file.

#10557352December 26, 2013
ENGINE
UPON INITIAL STARTUP OF THE ENGINE THERE IS A GRINDING SOUND. THIS PARTICULAR ISSUE HAS ONLY OCCURRED TWICE AND HARD TO REPLICATE UNLESS IT'S VERY COLD. AT FIRST IT SOUNDED LIKE A STARTER ISSUE, BUT OTHERS HAVE SAID IT'S THE VTC ACTUATOR AND AN OIL PRESSURE ISSUE WHEN IT'S COLD OUTSIDE. EVEN THOUGH MY CAR IS GARAGED IT HAS OCCURRED TWICE IN TWO WEEKS SO IT IS A CONCERN. DEALERSHIP WILL NOT DO ANYTHING UNLESS THEY CAN REPLICATE IT. THIS VIDEO SHOWS EXACTLY WHAT THE SOUND IS LIKE: HTTP://WWW.YOUTUBE.COM/WATCH?V=KR20BAOXBO8. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557354December 26, 2013
EXTERIOR LIGHTING
HI BEAMS ARE VERY INEFFECTIVE AND DANGEROUS. THEY SHINE TOO HIGH AND LIGHT UP THE TREES BUT NOT THE ROAD AHEAD. LIVE IN A VERY RURAL AREA WITH MANY DEER AND THIS IS OF CONCERN. IF THE DEALER LOWERS THE BEAM THEN THAT MAKES THE LOW BEAMS WORSE WHERE THEY WERE OK. SO ADJUSTING THE HEIGHT OF THE HI BEAM IS NOT THE SOLUTION AS IT THEN MAKES THE LOW BEAM TOO LOW. IT'S MORE A DESIGN FLAW WITH THE REFLECTORS I BELIEVE. ONLY REALLY NOTICED THE ISSUE ONCE WE CHANGED DAYLIGHT SAVINGS TIME AND I STARTED DRIVING MORE AT NIGHT ON RURAL ROADS. WHICH NOW BEING WINTER IS MORE AND MORE COMMON FOR ME SO IT IS A CONCERN WHEN HAVING TO USE THE HI BEAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557176December 24, 2013
ELECTRICAL SYSTEM, WHEELS, TIRES
THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT CAME ON WHILE DRIVING ON FREEWAY. TOOK CAR TO DEALER WHO CHECKED TIRES AND DID NOT FIND A PROBLEM. DEALER RESET/RECALIBRATED TPMS BY PRESSING BUTTON. DROVE CAR FOR ANOTHER 300 MILES AND TPMS WARNING LIGHT CAME ON AGAIN. PERSONALLY CHECKED PRESSURE IN ALL TIRES WITH A MANUAL TIRE PRESSURE GAUGE. ALL FOUR TIRE PRESSURES WERE WITHIN SPEC AT 33 PSI. I RESET/RECALIBRATED THE TPMS BY PRESSING BUTTON. READ ON THE INTERNET THAT OTHER 2014 HONDA CR-V OWNERS ARE HAVING THE SAME PROBLEM. HONDA DOES NOT HAVE A FIX FOR THIS PROBLEM. THE TPMS WARNING CAN NOT BE RELIED ON BECAUSE IT GIVES FALSE INDICATIONS. I UNDERSTAND THAT THE TPMS ON THE 2014 HONDA CR-V IS AN INDIRECT SYSTEM. THERE ARE NO ACTUAL PRESSURE SENSORS. IT USES THE WHEEL SPEED/ROTATION SENSORS TO DETERMINE WHEN THERE IS A TIRE PRESSURE PROBLEM. THE COMPUTER INDICATES A PROBLEM BASED ON DIFFERENT SPEEDS/ROTATION OF THE WHEELS. I DON'T KNOW IF THE SENSORS ARE THE PROBLEM OR IF IT IS THE COMPUTER SOFTWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557022December 23, 2013
STEERING
TOOK CAR TO HONDA IN MERRIVILLE INDIANA FOR MAINTENANCE, WAS TOLD THE STEERING RACK NEEDED TO BE REPLACED AND THAT IT WAS LEAKING SO BADLY IT WAS GUSHING OUT. I DIDN'T NOTICE ANYTHING WRONG WITH THE STEERING, WHILE I WAS DRIVING THE CAR, THAT WOULD HAVE MADE ME ASK HONDA TO TAKE A LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556895December 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHT BULBS FAIL FREQUENTLY (ANYWHERE FROM APPROXIMATELY 3-6 MONTHS) FOR NO APPARENT REASON. USUALLY ONE SIDE AT A TIME. NORMALLY, REPLACING THE BULB HAS BEEN AN EFFECTIVE (IF EXPENSIVE) SOLUTION. HOWEVER, MOST RECENTLY, REPLACING THE BULB DIDN'T FIX THE PROBLEM. FUSES ARE ALL O.K. FROM SEVERAL ON-LINE FORUMS, THIS IS A VERY WELL DOCUMENTED PROBLEM. THERE IS CURRENTLY AN OUTSTANDING RECALL FOR THIS PROBLEM FOR MODEL YEARS 2002-2004 (NHTSA CAMPAIGN NUMBER: 12V136000). FROM MY RESEARCH, THIS PROBLEM SEEMS TO BE AT LEAST AS PREVALENT (IF NOT MORE SO) IN THE 2005 AND 2006 MODEL YEARS. PLEASE EXPAND THE RECALL TO INCLUDE THOSE MODEL YEARS AND FORCE HONDA TO OWN UP TO WHAT APPEARS TO BE A POOR DESIGN ISSUE. THIS IS A SAFETY ISSUE.I HAVE OWNED HONDAS FOR OVER 30 YEARS, AND EXCLUSIVELY FOR THE LAST 9 YEARS. I DON'T KNOW WHAT MY NEXT CAR WILL BE, EXCEPT THAT IT WON'T BE A HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556629December 19, 2013
VISIBILITY/WIPER
I BOUGHT A 2013 HONDA CR-V VEHICLE A FEW MONTHS AGO. I HAVE NOTICE THAT THE SUN VISORS ARE TOO SHORT. I HAD TO COME TO A COMPLETE STOP SEVERAL TIMES AT SUN RISE AND SUN SET BECAUSE I WAS BLINDED BY THE SUN. I HAVE OWNED A HONDA VAN AND A TOYOTA CARE AND NEVER HAD THIS PROBLEM WHERE I LIVE. I CALLED THE HONDA DEALER IN FRANKFORT, KY AND THEY SAID NO ONE ELSE WAS HAVING THE PROBLEM. I CALL HONDA CUSTOMER SERVICE (NATION WIDE) AND THEY SAID NO ONE HAD REPORTED THE PROBLEM AND WANTED ME TO GO BACK TO THE DEALER IN FRANKFORT. I WENT ON THE INTERNET AND FOUND OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND TRIED TO USE AFTER MARKET SOLUTION WHICH IS A VISOR EXTENDER. I AM 5' 8" TALL. I WOULD NEED TO BE OVER 6 FEET IN ORDER FOR THE VISORS TO BE EFFECTIVE. IT EITHER A LOW SEAT PROBLEM OR A VISOR PROBLEM. YOU DON'T NOTICE THIS WHEN YOU FIRST DRIVE THE CAR. I WOULD NOT HAVE BOUGHT THE CAR IF I KNEW ABOUT THIS PROBLEM. THIS IS DEFINITELY A HAZARD THAT SHOULD BE CHECKED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556302December 17, 2013
POWER TRAIN, ENGINE
CAR STALLS WHEN YOU BRAKE TO STOP OR IF STOPPED WILL STALL WHEN YOU BEGIN TO ACCELERATE. ALSO WILL STALL WHEN MOVING THE DRIVE INDICATOR FROM DRIVE TO REVERSE OR REVERSE TO DRIVE WHEN STOPPED. CAR STALLS WHEN MAKING SLOW TURNS. STALLS ARE TOTALLY UNPREDICTABLE. HONDA STATES THAT IT CAN'T FIX THE PROBLEM WITHOUT A FAULT CODE. STALLING IS A SERIOUS ISSUE THAT CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556308December 17, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2006 HONDA CR-V (BOUGHT IN 2009). I AM CONSTANTLY HAVING TO CHANGE THE HEADLAMP BULBS AS THEY SIMULTANEOUSLY BURN OUT. NOW I AM PLAGUED WITH MY CONSOLE LIGHTS BURNING OUT...I HAVE READ THAT THERE ARE MANY ISSUES WITH OWNERS OF HONDA CR-V INVOLVING THE WIRING HARNESS. I HAVE AN APPT. THIS AFTERNOON TO HAVE YET ANOTHER SERVICE CALL MADE ON MY HONDA...HONDA HAD A RECALL PREVIOUSLY FOR THE SAME ISSUES BACK IN 2002-2004 CR-V AND OBVIOUSLY THE SITUATION HAS CARRIED OVER INTO THE 2005-2006 MODELS...HONDA NEEDS TO DO A RECALL ON THE 2005, 2006 AND ANY OTHER YEAR MODELS THAT ARE HAVING THE SAME ISSUE(S). HOW DO WE AS CONSUMERS GO ABOUT FILING COMPLAINTS SO THAT HONDA IS PROMPTED TO DO A RECALL? I HAVE ALWAYS DRIVEN HONDA VEHICLES FOR THE MOST PART BUT AM SERIOUSLY CONSIDERING A DIFFERENT CAR IN THE NEAR FUTURE. KIA...TOYOTA.....FORD ESCAPE.....I AM TIRED OF TAKING MY CR-V IN FOR HEADLAMP AND WIRING ISSUES THE PAST 4 YEARS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556351December 17, 2013
LATCHES/LOCKS/LINKAGES
THE DOORS LOCK AND UNLOCK ON THEIR OWN WHILE DRIVING. ALSO, THE PASSENGER DOOR AND HATCH WILL NOT UNLOCK. THE PASSENGER DOOR CAN BE UNLOCKED MANUALLY, HOWEVER, THE HATCH DOES NOT HAVE A WAY TO UNLOCK IT FROM THE INSIDE WHICH POSES A HUGE SAFETY HAZARD. THE DOORS SHOULD REMAIN LOCKED WHILE THE CAR IS IN DRIVE, HOWEVER, THEY UNLOCK ON THEIR OWN WHICH HAS ALLOWED MY 6 YEAR OLD TO OPEN THE DOOR WHILE THE CAR IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556365December 17, 2013
ELECTRICAL SYSTEM
FIRST, SECOND AND THIRD INCIDENT, PERTAINED OF ALL 4 DOORS LOCKING AND UNLOCKING REPEATEDLY, BY THEMSELVES WHILE THE VEHICLE WAS IN DRIVE, GOING DOWN THE FREEWAY AND ON SURFACE STREETS. THE MOST REENT INCIDENT WAS 12/16/13. THE VEHICLE WOULD NOT UNLOCK. I USED BOTH THE AFTER MARKET REMOTE START FOB, THE FOB ON THE ORIGINAL FACTORY KEY AND ALSO THE MANUAL UNLOCK BY PUTTING THE KEY IN THE DOOR. AFTER 2 HOURS OF CONSTANTLY PUSHING BUTTONS AND CHECKING ALL ENTRANCES TO THE VEHICLE, THE VEHICLE UNLOCKED ON IT'S OWN, WITHOUT PUSHING ANY OF THE BUTTONS. MY 15 MONTH OLD CHILD AND I WERE LITERALLY STRANDED FOR THESE 2 HOURS UNTIL A TOW TRUCK COULD COME TO US. NOT TO MENTION THAT THE CAR UNLOCKED ITSELF ON IT'S OWN RIGHT BEFORE THE TOW COMPANY SHOWED UP. WHAT IF MY CHILD HAD BEEN INSIDE OF THE VEHICLE WHEN THIS HAPPENED???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556434December 17, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HIGH BEAM HEADLIGHTS ON THIS VEHICLE AND MY DAUGHTER'S SIMILAR CAR ARE A DEFECTIVE DESIGN. THERE ARE MANY COMPLAINTS ALREADY REGARDING THIS. THE ONLY WAY YOU CAN SEE DECENTLY IS WITH A COMBINATION OF LOW BEAMS AND DRIVING LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556435December 17, 2013
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WASHER ON THIS VEHICLE AND MY DAUGHTER'S SIMILAR CAR ARE A DEFECTIVE DESIGN. THEY DO NOT WORK IN THE COLD. ALSO THE WIPERS ARE INEFFECTIVE. THIS LEADS TO UNSAFE DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556118December 15, 2013
POWER TRAIN
WE RETURNED FROM SHOPPING AND PARKED CAR IN DRIVEWAY (APPROXIMATELY 30 DEGREE INCLINE). WENT BEHIND TO UNLOAD BACK AND THE CAR ROLLED BACK ON US ABOUT 4-5 FEET AT LEAST. WE HAVE SINCE BEEN ABLE TO DUPLICATE THIS TWICE. THE CAR IS FULLY IN PARK WITH THE ENGINE OFF WHEN THIS HAPPENS. THE ONLY INJURY (THANK GOD!) WAS MY BACK WHICH WAS JUST THROWN OUT A LITTLE DUE TO TRYING TO GET OUT FROM BEHIND THE CAR BEFORE IT RAN OVER ME. MY HUSBAND TWISTED HIS KNEE A LITTLE, BUT APPEARS OKAY OTHERWISE. BECAUSE IT IS SUNDAY, I CANNOT REACH ANYONE TO REPORT TO THE DEALER (BOMMARITO HONDA), BUT HAVE SENT THEM A MESSAGE DEMANDING THEY TOW THE CAR AND GET ME A LOANER IMMEDIATELY. NEITHER OF US WILL GET IN THIS CAR AGAIN. I'M VERY CONCERNED THERE MAY BE OTHERS AT SERIOUS RISK RIGHT NOW! *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10556121December 15, 2013
EXTERIOR LIGHTING
WHEN HIGH BEAMS ARE ON, THE LOW BEAMS GO OFF MAKING IT VERY DIFFICULT TO SEE FOR 25 TO 30 FEET. IF A CHILD OR A DOG WERE TO RUN IN FRONT OF THE AUTO I WOULDN'T HAVE ENOUGH REACTION TIME TO AVOID HITTING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556072December 14, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DRIVER DOOR LOCK WILL NOT OPERATE VIA REMOTE KEY-LESS CONTROL. ALL OTHER LOCKS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555809December 12, 2013
FUEL SYSTEM, GASOLINE
I PURCHASED A NEW 2012 CRV IN MARCH, 2012 & OCCASIONALLY AT LOWER SPEEDS IT WOULD HESITATE FOR A COUPLE SECONDS BEFORE RESPONDING TO GIVING IT GAS, ESPECIALLY WHEN TURNING A CORNER. A COUPLE TIMES I WAS ALMOST REAR ENDED DUE TO THE HESITANCY. AT THAT TIME I THOUGHT I HAD BAD GAS CAUSING THE PROBLEM, ESPECIALLY SINCE IT ONLY DID IT PERHAPS 5 TIMES IN THE FIRST 15,000 MILES & I WAS UNABLE TO DUPLICATE THE PROBLEM IMMEDIATELY AFTER. RECENTLY AROUND 20,000 MILES IT SEEMED TO BE INCREASING THE FREQUENCY THAT IT WAS HAPPENING, SO ON 11-29-2013 I INQUIRED AT THE HONDA DEALER & WAS TOLD THAT THEY HAD RECEIVED COMPLAINTS ABOUT IT FROM OTHERS BUT HAD NO SOLUTION. THEY SUGGESTED THAT I MIGHT AVOID USING THE ECON BUTTON SINCE THAT SEEMED TO BE PART OF THE PROBLEM. THEY WAS ALSO ANOTHER GENTLEMAN AT THE DEALERSHIP AT THE SAME TIME WITH A 2012 CRV & HE HAD THE SAME PROBLEM BUT WITH GREATER FREQUENCY THAN WHAT I WAS HAVING. I JUST RETURNED FROM A TRIP OF ABOUT 1,800 MILES & THE FREQUENCY HAS INCREASED DRAMATICALLY, 6-8 TIMES DURING THE TRIP. DURING HEAVY TRAFFIC I DISENGAGED THE ECON BUTTON, BUT I STILL CONTINUED TO HAVE THE PROBLEM OF IT HESITATING EVEN WITH THE ECON BUTTON DISENGAGED. ON 12-10-2013 I WAS BACK AT THE DEALERSHIP FOR MAINTENANCE & TOLD THEM THAT THE FREQUENCY WAS INCREASING; THEY SAID THEY COULD NOT DUPLICATE IT & HAD NO KNOW SOLUTION TO THE PROBLEM. THEY ARE SAYING THAT THE PROBLEM HAS TO DO WITH "GRAY MATTER"' IN THE COMPUTER SYSTEM THAT ALLOWS IT TO ACHIEVE MAXIMUM EFFICIENCY, WHATEVER THAT MEANS. I AM NOW FEARFUL OF TURNING LEFT IF THERE IS ONCOMING TRAFFIC OR PULLING OUT INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555723December 11, 2013
AIR BAGS, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
UPDATE TO JULY/2013 COMPLAINT REGARDING SRS LIGHT COMING ON PERMANENTLY. 9/11/13 SRS LIGHT CAME ON PERMANENTLY AGAIN. DTC 15-2 CODE. THE HONDA DEALER REPLACED THE SRS CONTROL UNIT ON 10/1/13. MILEAGE 114,126. I HAVE THE OLD SRS CONTROL UNIT IN MY POSSESSION. 10/21/13 SRS LIGHT COME ON PERMANENTLY AGAIN. 11/4/13 HONDA DEALER RESET THE SRS LIGHT. DTC CODES WERE DIFFERENT THAN THE DTC 15-2. MILEAGE 114,925. NO CHARGE BY DEALER. 11/24/13 SRS LIGHT CAME ON PERMANENTLY AGAIN. HONDA DEALER DIAGNOSED PROBLEM AS A SHORT IN ONE OF THE WIRING HARNESSES TRIGGERING THE DTC 15-2 CODE. DEALER RESET THE SRS LIGHT. NO CHARGE FOR 4 HOURS OF WORK. DEALER WOULD NOT GIVE ME ANY PAPERWORK ON SERVICE VISIT. MILEAGE APPROXIMATELY 115,437 AT TIME OF VISIT. THE DEALER TECH SUGGESTED I CLEAR THE CODE WITH A CODE READER UNTIL IT WOULD NO LONGER CLEAR RATHER THAN BLINDLY REPLACING AT THIS TIME THE 4 WIRING HARNESSES TO LOCATE THE SHORT. THE CONSUMER ALSO STATED THE HEAD LIGHTS BURNED OUT PREMATURELY, AND HE HAD TO REPLACE THEM SEVERAL TIMES. UPDATED 01/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555463December 10, 2013
WHEELS, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM IS INOPERATIVE AS WARNING LIGHT STAYS LIT CONSTANTLY. WARNING LIGHT CAME ON IMMEDIATELY UPON DRIVE HOME FROM DEALER WITH BRAND NEW CAR. NO ADJUSTMENTS OR RE-SETTING WILL PREVENT LIGHT FROM GOING ON. RETURNED TO DEALER TWICE (DCH HONDA OLD BRIDGE NJ) TO NO AVAIL. NOTIFIED BY SERVICE MANAGER--[XXX] THAT HONDA ENGINEERING WAS CONTACTED BUT THEY HAD NO FIX FOR THIS PROBLEM. AMERICAN HONDA WAS CONTACTED BUT WAS ALSO OF NO HELP. WE BOUGHT THIS CAR FOR MY YOUNG DAUGHTER WHO IS NOW DRIVING A VEHICLE WITH A CLEAR SAFETY ISSUE. CAN YOU HELP? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555412December 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE LOCKS MALFUNCTIONED AND WOULD NOT ENGAGE MANUALLY OR BY USING THE ELECTRONIC KEY FOB. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 31,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555261December 9, 2013
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT BOTH REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK OR UNLOCK REMOTELY OR MANUALLY. THE CONTACT ALSO MENTIONED THAT THE LIFT GATE FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000. UPDATED 04/22/14 MA UPDATED 04/24/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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