Honda CR-V Complaints
16,579 consumer complaints on file.
- #10676599January 20, 2015AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676638January 20, 2015ENGINE
ON COLD DAYS I HEAR GRINDING NOISE WHEN I START MY CAR, FEW SECOND NOISE THEN ITS FINE. I NOTICED IT STARTED IN DECEMBER WHEN THE COLD WEATHER HITS TEXAS. IT DOES NOT HAPPEN DAILY ONLY ON COLD DAYS AS CAR SITS IN DRIVEWAY. SOME DAYS IT WILL BE COLD AND IT WILL BE FINE AND OTHER DAYS ANOTHER COLD DAY AND IT WILL HAPPEN FOR A FEW SECONDS. MY CAR HAS SLIGHTLY OVER 8000 MILES. I FIND THIS TOO SOON TO HAVE ANY ISSUES. I TOOK IT TO LOCAL HONDA DEALERSHIP JANUARY 16 WHERE CAR SAT OVER NIGHT TO DUPLICATE THE SOUND AND THE CAR DID NOT MAKE THAT NOISE. THE WEATHER WAS IN THE 40'S AND NOISE COULD NOT BE HEARD. MY CAR WAS STILL AT DEALERSHIP ON JANUARY 19 AND AGAIN NO SOUND WAS HEARD FROM CERTIFIED HONDA TECH. I OPENED UP HONDA CARE TICKET FOR A SOLUTION AND A PUSH FROM THEM TO REPLACE THE VTC ACTUATOR. THE TECH PLAYED DUMB AND SAID I WAS THE FIRST OWNER TO HAVE THIS COMPLIANT AND THEREFORE COULD NOT PIN POINT THE PROBLEM AND COULD NOT FIX SOMETHING HE DID NOT KNOW WHAT IT COULD BE. I TOOK MY CAR FROM THEM AFTER SITTING THERE SINCE FRIDAY, SATURDAY, SUNDAY AND MONDAY JAN 19. HONDA CARE DID NOT PUSH THE ISSUE TO THE DEALERSHIP SO I AM CONSIDERING TRADING IN MY CAR. I CANNOT BE HELD ACCOUNTABLE FOR A FAULTY HONDA PROBLEM. NOW I THE CONSUMER HAVE BEEN DUPED BY THIS IGNORANCE AND LETTING THIS KNOWN ISSUE JUST SIT AROUND AND GET BIGGER WITH CONSUMERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676666January 20, 2015EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTING ON THE VEHICLE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676763January 20, 2015AIR BAGS
WHILE DRIVING SOUTHBOUND ON THE FAR RIGHT LANE OF THE NY STATE THRUWAY THE EVENING OF JAN 8, 2015, I LOST CONTROL OF MY HONDA CRV ON BLACK ICE THAT WAS CAUSED BY A WATER MAIN BREAK WITH A TEMPERATURE OUTSIDE OF ABOUT 20 DEGREES F. THE CAR SKIDDED INTO THE MIDDLE LANE WHERE IT WAS LIT IN THE REAR BY A TRACTOR TRAILER RESULTING IN THE CAR DOING A COMPLETE 360 INTO THE FAR LEFT LANE WHERE THE FRONT END HIT A PICK UP TRUCK. THE DAMAGE TO REAR AND FRONT THE VEHICLE WAS EXTREME. MY COMPLIANT IS THAT THE ONLY AIR BAGS THAT DEPLOYED WERE THE DRIVER'S SIDE AND CURTAIN BAGS. NONE OF THE FRONT AIR BAGS DEPLOYED. I KNOW THAT HONDA HAS HAD ISSUES WITH AIR BAG RECALLS, BUT I HAD VERIFIED DIRECTLY WITH HONDA THAT MY VEHICLE WAS NOT ONE OF THOSE SUBJECT TO A RECALL. I THINK THIS INCIDENT WARRANTS SOME TYPE OF INVESTIGATION INTO WHY THE AIR BAGS DID NOT DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10676810January 20, 2015ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR BATTERY. HEATER/DEFROSTER BLOWER MOTOR (SUBASSEMBLY MOTOR). DEAD BATTERY. SOFTWARE WAS SUPPOSED TO READ BATTERY VOLTAGE AND WASN'T WORKING CORRECTLY SO HONDA REQUIRED SOFTWARE UPDATE. HAD THAT DONE AT DEALER ON 01/01/15. AT THAT TIME ASKED ABOUT THE HEATER/DEFROSTER NOISE AND THE FACT THAT IT DIDN'T ALWAYS WORK. WAS INFORMED BY DEALERSHIP THE SUBASSEMBLY MOTOR NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $1200.00. ON WEDNESDAY 01/07/15 WENT OUT TO START CAR AND BATTERY WAS DEAD. HAD TO REPLACE WITH NEW BATTERY. CAR WAS PURCHASED APRIL 2012, LESS THAN THREE YEARS OLD. OUT OF WARRANTY DUE TO MILEAGE. SOFTWARE UPDATE DIDN'T WORK IN SENSING VOLTAGE SINCE I CAME OUT TO A DEAD BATTERY 1 WEEK AFTER "UPDATE". SUBASSEMBLY MOTOR PART NOT SOMETHING THAT IS A MILEAGE WEAR AND TEAR ISSUE. CAN BE A SAFETY ISSUE IF DEFROSTER NOT FUNCTIONING PROPERLY SUBSEQUENTLY LEADING TO POOR VISIBILITY THROUGH WINDSHIELD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676180January 17, 2015POWER TRAIN
OK, SO I BOUGHT A BRAND NEW HONDA CRV 2015 ON 12/01/14. WHEN I DROVE IT HOME I FELT THE HUGE VIBRATION AT IDLE, SO I SAID TO MYSELF OK MAYBE THE ENGINE IS NEW SO IT NEEDS BREAKING TIME. HOWEVER AFTER DRIVE EVERYDAY FROM HOME TO WORK, AND WORK TO HOME, THE CRV 2015 HAS A MAJOR PROBLEM. WHEN IT'S IN D MODE AND BRAKE PRESSED, THE RPM STAYS AROUND 600, WHEN I'M WAITING FOR RED LIGHT OR STOP SIGN THE CAR JUST VIBRATES REALLY CRAZY. I HAVE VERY SHORT LEG, SO I'M TRYING MY BEST TO HOLD ON THE BRAKE, BUT THE SHAKE IS MAKING IT REALLY DIFFICULT, NUMEROUS TIME MY LEGS ARE SO TIRED I HAD TO PUT ON PARKING MODE. THE PROBLEM WONT OCCUR WHEN THE ENGINE IS COLD OR THE HEATER FAN IS ON HIGH. AND I CONTACTED HONDA CORPORATE, THEY SAY ALL THE PARTS ARE GOOD THERE IS NO PARTS DEFECT SO IT DOESN'T QUALIFY FOR RECALL. BUT COME ON! IT IS A SAFETY ISSUE, SPECIALLY IF YOU DRIVE THE VEHICLE IN NEW YORK WHICH INVOLVES COUNTLESS STOPS. I NEVER FILL OUT ANY COMPLAINS, BUT I CANT HOLD MY BIG DISAPPOINTMENT TOWARDS HONDA QUALITY CONTROL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676247January 17, 2015VEHICLE SPEED CONTROL, ENGINE
MY 2015 HONDA CRV TOURING HAD SURGED DURING INITIAL START THE PAST FEW DAYS. I THOUGHT MY FOOT HIT BOTH BRAKE AND ACCELERATOR DURING START UP. IT HAPPENED AGAIN TODAY. I PUT THE CAR IN REVERSE AND BACKED OUT OF THE GARAGE WHEN THE SURGING STOPPED. I SHUT THE CAR DOWN AND WAITED FOR MY SPOUSE TO ARRIVE. WHEN I STARTED THE CAR AGAIN IT SURGED TO 4000 RPM THEN STOPPED. I SHUT THE CAR DOWN WONDERING WHAT WAS GOING ON. I AGAIN STARTED THE CAR TO PUT IT BACK INTO THE GARAGE RPMS NORMAL, SHIFTED INTO DRIVE AND THE CAR LEAPED FORWARD A COUPLE OF FEET BEFORE I COULD STOP IT AND PUT IT IN PARK. THE CAR WAS AT THIS TIME SURGING AND PULSING AROUND 4000 RPM AND WOULD NOT STOP. I SHUT THE CAR DOWN AND HAD IT TOWED TO MY HONDA DEALER SINCE I COULD NOT DRIVE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10673025January 16, 2015VISIBILITY/WIPER
WINDSHIELD WIPERS ? (WIPER MOTOR CONTROL?) - ISSUE HAS BEEN HAPPENING INTERMITTENTLY - BUT FREQUENCY OF EVENTS IS INCREASING -WHEN LEVER IS ACTIVATED TO WASH WINDSHIELD ? THE WIPERS CONTINUE TO WIPE ? MAY OR MAY NOT STOP ? SOMETIMES HAVE TO TURN CAR OFF WHEN THEY ARE IN DOWN POSITION -WHEN LEVER IS ACTIVATED TO INTERMITTENT MODE ? THE WIPERS WILL PERIODICALLY WIPE 2, 3 OR MORE TIMES AND THEN RETURN TO A SINGLE WIPE AND THEN THE MULTIPLE WIPES MAY START AGAIN -WHEN LEVER IS ACTIVATED TO NORMAL OR FAST SPEED ? THE WIPERS WORK WITH NO ISSUES -REAR WINDSHIELD WIPER ? NO ISSUES ? WORKS NORMALLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10673028January 16, 2015WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS LIGHT ? (BAD SENSOR IN ONE OF THE TIRES?) -TPMS LIGHT ? WILL SOMETIMES COME ON ? WHEN TIRE PRESSURE IS CHECKED (NORMALLY SET AT 35 PSI) TIRES ARE ALL IN RANGE -ISSUE FIRST STARTED WHEN I INCREASED TIRE PRESSURES IN ANTICIPATION OF COLD WEATHER ? SEEMS TO BE OKAY WHEN AT 35 PSI -LAST TIME TPMS LIGHT CAME ON WAS 1/12/15 ? DRIVING AT HIGHWAY SPEEDS ? WENT OFF WHEN I STOPPED TO GET GAS ? CAME ON AGAIN AT HIGHWAY SPEEDS ? WHEN PRESSURE WAS CHECKED MORNING OF 1/13/15 ? OLEFT FRONT TIRE WAS AT 30 PSI ORIGHT FRONT TIRE WAS AT 33 PSI OLEFT REAR TIRE WAS AT 34 PSI ORIGHT REAR TIRE WAS AT 33 PSI ?TIRES WERE ALL THEN SET TO 35 PSI ? LIGHT HAS/HAS NOT COME ON SINCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672348January 14, 2015VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING FROM MY HOME I GOT TO A TOLL BOOTH AND AFTER PAYING THE TOLL PLACED MY FOOT ON THE ACCELERATOR AND THE CAR SIMPLY REVVED AS IF IT WAS IN NEUTRAL WITH RPMS VARYING INDISCRIMINATELY. SUDDENLY THE CAR JERKED FORWARD WITH A LOUD BANG AND MOVED NORMALLY I PULLED TO THE SHOULDER AND CHECKED FLUIDS AND FOR SIGNS OF ANY PROBLEMS. WE RECEIVED NO DASHBOARD WARNING LIGHTS. WE CONTINUED OUR TRIP BUT THE CAR WOULD NOT SHIFT BETWEEN 3RD AND 4TH GEAR AND WE COULDN'T MAINTAIN SPEED. SUDDENLY THE INCIDENT AT THE TOLL BOTH REPEATED ITSELF. I SHUT THE CAR DOWN ALTHOUGH TEMPERATURE WAS OK AS WAS OIL PRESSURE. AFTER A SHORT WAIT WE RESUMED DRIVING AND THE CAR PERFORMED NORMALLY FOR ABOUT 50 MILES AND THEN IT WAS BACK TO NO SHIFT OR LONG DURATION BEFORE SHIFT AND THEN A BANGING NOISE. WE GOT TO OUR DESTINATION AND CAR WAS PARKED FOR ABOUT 3 HOURS. AFTER STARTING THE CAR AND PLACING IT IN DRIVE I HAD A HARD SHIFT BETWEEN 1ST AND 2ND GEAR I WAS MAKING A LEFT HAND TURN AND THE FAILURE TO ACCELERATE PUT US IN DANGER OF A REAR IMPACT COLLISION. I CALLED HONDA BUT IT WAS NOT SOMETHING THEY WOULD EVEN TALK ABOUT OVER THE PHONE. WE CONTINUED ON OUR RETURN TRIP AND WERE CRUISING AT THE 70 MPH LIMIT IN THE MIDDLE LANE ON I 75 IN FLORIDA WHEN SUDDENLY THE TRANSMISSION DROPPED OUT OF GEAR GOING INTO A NEUTRAL MODE THE ENGINE RPMS WERE MOVING ALL OVER THE PLACE. I WAS SLOWING DOWN AND ATTEMPTING TO GET TO THE SHOULDER. AFTER GETTING TO THE SHOULDER I CYCLED THROUGH ALL THE TRANSMISSION POSITIONS AND COULD ACHIEVE 3RD GEAR BUT IT WOULD GO IN AND OUT OF 4TH GEAR. WHEN THESE CONDITIONS OCCURRED I DID NOT FEEL I WAS IN CONTROL OF THE VEHICLE NOR SAFE. I HAVE NEVER HAD A PROBLEM WITH THIS VEHICLE BEFORE HOWEVER I AM BEING TOLD THAT IT IS A PROBLEM ON MULTIPLE MODELS OF HONDAS. I AM A TRAINED, CERTIFIED, ACCIDENT ,ENGINEER RECONSTRUCTIONIST ( MOSTLY LARGE VEHICLES AND URBAN BUSES ). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672524January 14, 2015ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 1999 HONDA CR-V. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE IGNITION SWITCH SEIZED IN THE ACCESSORY POSITION. THE CONTACT STATED THAT THE VEHICLE STALLED ON VARIOUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672509January 14, 2015EXTERIOR LIGHTING
IT WAS THE FIRST TIME I DROVE MY BRAND NEW CR-V AT NIGHT AND THE LOW BEAM HEADLIGHTS WERE SO LOW THAT I COULDN'T EVEN TELL THAT THEY WERE ON. IT MADE IT VERY DANGEROUS TO DRIVE ON SUBURBAN STREETS WHERE THERE ARE INADEQUATE STREET LIGHTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672538January 14, 2015ENGINE
SEPTEMBER 2014, 2014 HONDA CRV WITH ~6K MILES STARTED MAKING A LOUD RATTLING NOISE UPON FIRST TURNING IGNITION SWITCH OVER. IT CONTINUED RANDOMLY UPON STARTING FOR ONLY 1-2 SECONDS & STOPS. AS THE WEATHER GOT COLDER, IT HAPPENED MORE OFTEN. TOOK MY CAR TO THE DEALER ON 10/15/14 & MADE THEM KEEP THE CAR OVERNIGHT TO REPLICATE PROBLEM. PROBLEM WAS DUPLICATED & DETERMINED TO BE VARIABLE TIMING CONTROL (VTC) ACTUATOR; CAR WAS UNDER WARRANTY & FIXED. DECEMBER 2014 W/ ~13K MILES SAME ISSUE RESURFACED. CONTACTED DEALERSHIP 01/14/15, HAD THEM PULL UP 10/15/14 REPAIR WORK TO REFERENCE STATED SAME ISSUE IS GOING ON. I WAS TOLD, "... YOU WILL NEED TO SPEAK W/ OUR SERVICE MANAGER XXXX AS THE MFG'R IS AWARE THIS IS A PROBLEM W/ THOUSANDS OF CARS LIKE YOURS & THEY ARE CHOOSING TO NOT DO ANY FURTHER REPAIR WORK FOR THIS PROBLEM BC IT WILL CONTINUE TO HAPPEN IF REPAIRED & THEY DON'T KNOW HOW TO FIX IT...". I WAS THEN TRANSFERRED TO SERVICE MGR & LEFT VOICEMAIL. 01/14/15 NO RESPONSE FROM SVC MGR, TO SPEAK W/ HIM AGAIN; THIS TIME I WAS NOT ALLOWED TO LEAVE A VOICEMAIL & SVC TECH TOOK MY INFO & SAID SHE WOULD PUT IT ON A POST-IT NOTE ON XXXX'S COMPUTER TO HAVE HIM GIVE ME A CALL BACK. THIS IS A KNOWN PROBLEM W/ HONDA'S GOING BACK TO 2008 INCLUSIVE OF TSB PUBLISHED DOC'S WHICH DEALERS DISMISS UNLESS CONSUMERS BRINGS THEM UP, OF WHICH DEALERS PLAY DUMB TO NOT KNOWING WHAT THE CAR OWNERS ARE TALKING ABOUT. THE PROBLEM IS NOT FIXABLE, ONLY TEMPORARILY DERAILED UNTIL REPAIR BECOMES NECESSARY AGAIN. THE MFG'R IS FORBIDDEN TO FIX THE CAR UNTIL THEY WORK ON A SUITABLE 'COUNTER' MEASURE. FAULTY VTC ACTUATOR AFFECTS ENGINE TIMING, FUEL EFFICIENCY, ELECTRICAL, MECHANICAL, AND BATTER LIFE OF VEHICLE, POTENTIAL CAUSING ELECTRICAL FIRES WHICH CAN BE DEADLY.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672138January 13, 2015AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672225January 13, 2015EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR HAD LOCKED UP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. UPDATED 2/24/15*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671735January 12, 2015VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND DEPRESSING THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION A SECOND TIME. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671759January 12, 2015ENGINE
WHEN STARTING FIRST THING IN THE MORNING ON VERY COLD DAYS, THERE IS A GRINDING NOISE FOR A SECOND OR TWO. HAPPENS ALSO IF IT IS SITTING OUTSIDE FOR SEVERAL HOURS IN COLD WEATHER. I SEE OTHER COMPLAINTS ABOUT THIS AND AM TAKING IT TO DEALERSHIP TO SEE WHETHER IT CAN BE FIXED. MY CAR ONLY HAS 6,500 MILES ON IT AND SHOULD NOT BE HAVING ISSUES LIKE THIS. THIS IS HAPPENING ON MY SECOND CR-V AS WELL WHICH HAS ABOUT 9,000 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671895January 12, 2015STEERING
I WAS DRIVING ON THE INTERSTATE 90 WHEN ALL OF SUDDEN EPS( ELECTRONIC POWER STEERING), VSA( VEHICLE STABILITY ASSIST) FAILURE AND LOW TIRE WARNING LIGHT CAME ON. STEERING BECAME VERY HARD TO TURN.WHEN I TOOK THE CAR TO DEALER AFTER ONE DAY OF ANALYSIS THEY TOLD THAT ALIGNMENT OF ONE THE FRONT TIRES WAS VERY OFF. EVEN THOUGH IT IS AN WARRANTY ISSUE THEY REFUSED TO HONOR IT AND BLAMED ME FOR BUMPING THE VEHICLE. I CALLED HONDA CUSTOMER SERVICE TO REPORT THE PROBLEM.AFTER ONE DAY SOME ONE FROM HONDA CUSTOMER SUPPORT CALLED AND REPEATED THE SAME THING WHICH DEALER TOLD.MY ONLY CONCERN IF THE EPS FAILURE WAS THE ISSUE BUT INSTEAD OF ADDRESSING ISSUE THEY JUST TRIED TO ESCAPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671943January 12, 2015VISIBILITY, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672022January 12, 2015VEHICLE SPEED CONTROL
I HAD JUST TAKEN THE CAR INTO THE DEALERSHIP THE WEEK BEFORE, AND THEY HAD REPLACED THE STARTER AS WELL AS DOING ROUTINE MAINTENANCE. ONE WEEK LATER, I HAD JUST LEFT THE HOUSE AND WAS DRIVING TOWARD A MAJOR INTERSECTION AT 55 MPH WHEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. I PUSHED DOWN ON THE BRAKE AND WAS ABLE TO SLOW THE VEHICLE DOWN SOMEWHAT BUT THE ENGINE WAS STILL RACING. I TRIED TO PULL THE ACCELERATOR UP BUT WITH THE TOP OF MY FOOT, BUT THIS DID NOTHING. PUTTING ALL OF MY WEIGHT ON THE BRAKE I SLOWED IT ENOUGH TO TURN INTO A PARKING LOT AT ABOUT 10 MPH, AT WHICH POINT I JAMMED IT INTO PARK. THE ENGINE CONTINUED TO RACE UNTIL I TURNED IT OFF. WHEN THE TOW TRUCK ARRIVED, THE DRIVER STARTED THE CAR WHICH AGAIN CAUSED THE ENGINE TO REV EXTREMELY HIGH, AND HE IMMEDIATELY TURNED IT OFF. AFTER TOWING TO THE DEALERSHIP, THE MECHANICS THERE WERE UNABLE TO REPRODUCE THE PROBLEM. THEY KEPT THE CAR FOR SEVERAL WEEKS, DURING WHICH TIME THEY DROVE IT FOR ABOUT 80 MILES. THEN THEY CALLED US AND SAID THAT THEY COULD NOT FIND ANYTHING WRONG OR REPRODUCE THE PROBLEM, AND THEY HAVE ASKED US TO COME PICK UP THE VEHICLE. I AM WORRIED THE PROBLEM COULD RECUR, AND DO NOT WISH TO DRIVE THE VEHICLE ANY LONGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0