Honda CR-V Complaints

16,579 consumer complaints on file.

#10714494May 4, 2015
AIR BAGS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS), 14V351000 (AIR BAGS), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714271May 3, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
WE WERE DRIVING ON I-81, HAD TO SLOW DOWN IN LEFT LANE FOR TRAFFIC. ACCELERATOR FAILED WHEN WE TRIED TO RESUME SPEED. "ECON" MODE ON. NOT SURE HOW MUCH WE HAD SLOWED BEFORE ATTEMPTING TO RETURN TO HIGHWAY SPEED. IT WAS 3 - 5 SECONDS OR MORE BEFORE ACCELERATOR "UNLOCKED." SAME RESPONSE IN SIMILAR SITUATIONS OCCURRED A TOTAL OF 13 TIMES. DIFFERENT SPEEDS, SLOW CITY ROADS OR INTERSTATES, GOING STRAIGHT OR IN A TURN, ALWAYS UNEXPECTED, MOSTLY WITHIN A MONTH'S TIME BUT SOMETIMES AFTER A MUCH LONGER INTERVAL. WEATHER ALWAYS GOOD. LAST EVENT WAS ON APRIL 25, 2015 (LAST WEEK) WITH MILEAGE AT 7,000. HAVE NOT USED ECON MODE SINCE JUNE 11, 2014. DEALER HAS FAILED TO FIND ANY MALFUNCTIONING PARTS OR SYSTEMS DURING THE 4 SEPARATE TIMES WE BROUGHT IN THE CAR TO BE CHECKED FOR THIS PROBLEM. WE HAVE TALKED TO AMERICAN HONDA, GIVEN THEM A DETAILED DIARY OF EACH ACCELERATION FAILURE EVENT, AND THEY HAVE GIVEN US A CASE NUMBER. WE WORRY THAT OUR SAFETY AND THAT OF OTHERS MAY COMPROMISED BECAUSE OF THIS LOSS OF CONTROL WHEN WE NEED TO MOVE QUICKLY, AND WE HAVE ALREADY HAD DRIVERS AROUND US REACT IN DANGEROUS WAYS, NOT UNDERSTANDING WHY WE HADN'T PICKED UP SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714174May 2, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE VIBRATE SO HARD THAT YOU CAN HEAR IT AND FEEL IT. RPM TACHOMETER IS BELOW 0.5. TOOK IT TO BACK TO DEALERSHIP AND THEY INDICATE HONDA KNOW ABOUT IT, BUT THERE IS NO FIX FOR THIS ISSUE AND I CANNOT EXCHANGE VEHICLE UNLESS IT A TRADE-IN AND IT WILL COST ME MORE. HONDA DEALERSHIPS KNEW OF THIS FACT, BUT YET THEY ARE ALLOW TO SELL THIS VEHICLE TO THE CONSUMERS WITHOUT LET THE CONSUMERS KNOW BEFORE BUYING. THIS IS UNACCEPTABLE TO BE STUCK WITH A VEHICLE WITH THIS ISSUE. I WOULD TO KNOW HOW TO GET OUT OF THIS VEHICLE WITHOUT IT COSTING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714085May 1, 2015
AIR BAGS
I HAVE BEEN TRYING UNSUCCESSFULLY TO HAVE MY AIR BAGS REPLACED SINCE RECEIVING NOTICE OF THE RECALL. I CALLED THE DEALER WHERE I NORMALLY RECEIVE SERVICE ON MARCH 30, 2015 AND WAS TOLD THE PARTS WERE ON BACK ORDER AND THEY EXPECTED TO HAVE THE PARTS IN WITHIN 30 DAYS. WHEN I DID NOT HEAR FURTHER FROM THE DEALER (LANDMARK HONDA OF ALEXANDRIA,VA), I CALLED AGAIN ON APRIL 27, 2015 AND WAS TOLD THAT THE PARTS ARE TRICKLING IN DUE TO HIGH DEMAND AND THAT THEY WERE CALLING OWNERS AND REPAIRING VEHICLES AS THE PARTS CAME IN. I INQUIRED IF THERE WAS A PROCESS FOR DETERMINING THE ORDER IN WHICH OWNERS WERE BEING CALLED SUCH AS A FIRST COME FIRST SERVED PROCESS OR A WAITING LIST. THE SERVICE REPRESENTATIVE SAID THAT INFORMATION WAS NOT AVAILABLE. I LIVE IN CAMP SPRINGS, MD AND I HAVE A ROAD TRIP PLANNED FOR MINNEAPOLIS, MN WHICH IS SCHEDULED FOR MAY 10 TO MAY 27, 2015. I THOUGHT THAT MY CAR WOULD'VE BEEN SERVICED IN TIME FOR THIS TRIP. CLEARLY, I AM CONCERNED FOR THE SAFETY OF MY PASSENGERS AND MYSELF. I JUST READ ABOUT THE ONE DAY WORKSHOP WHICH WAS CONVENED ON APRIL 28, 2015 AND I CAN TELL YOU, THAT HONDA IS NOT DOING ENOUGH TO PROVIDE PARTS FOR TIMELY REPAIRS AND TO ENSURE THE SAFETY OF THEIR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714119May 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713918April 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713672April 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V353000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AT LEAST OCTOBER 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713675April 29, 2015
ENGINE
NOTICEABLE VIBRATION WHEN VEHICLE IDLE ON D AND RPM FALLS BELOW 600. VIBRATION GONE WHEN RPM BOUNCE BACK ABOVE 700, OR WHEN YOU SWITCH TO N. BOUGHT A NEW CRV EX-L ABOUT A WEEK AGO, NEVER EXPERIENCED VIBRATION FOR PREVIOUS YEAR MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713495April 29, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WAS SITTING ON A HILL, AND I TURNED THE KEY IN THE ON POSITION. I THEN TURNED THE KEY TO START, AND THE ENGINE DID NOT TURN OVER, AND THE CAB LOST ALL POWER. SO I TOOK IT TO AUTO ZONE, AND THEY SAID THAT NOTHING WAS WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713285April 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713331April 28, 2015
ENGINE, POWER TRAIN
VIBRATIONS FELT THRU STEERING COLUMN, PEDALS AND FLOOR IN THE RPM RANGE 1,000-1,500. HAPPENS DURING ALL NORMAL DRIVING SPEEDS, VERY ANNOYING AND HAVE REQUESTED A FULL REFUND. HONDA SHOULD NOT BE ABLE TO SELL WITHOUT FULLY DISCLOSING THIS DEFECT. I WOULD LIKE TO JOIN A CLASS ACTION SUIT IF NOT FULLY REFUNDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713382April 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE PASSENGER SIDE AIR BAG INFLATER WAS REPLACED, BUT THE PART WAS NOT AVAILABLE FOR MONTHS TO REPLACE THE DRIVER SIDE AIR BAG INFLATOR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713404April 28, 2015
AIR BAGS
ON 2/14/2015 I TOOK MY HONDA CRV TO MY LOCAL HONDA DEALERSHIP TO REPAIR THE FRONT AIRBAG INFLATOR. I WAS TOLD THE REPLACEMENT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD BE NOTIFIED AS SOON AS THEY WERE RECEIVED AT THE DEALERSHIP. I HAVE MADE SEVERAL CALLS TO THE DEALERSHIP AND THESE PARTS ARE STILL UNAVAILABLE WITH NO KNOWN AVAILABILITY DATE. I NO LONGER FEEL COMFORTABLE DRIVING MY CRV REALIZING THAT A SERIOUS ACCIDENT COULD OCCUR AT ANY TIME. THE INFORMATION I WOULD REQUEST FROM HONDA IS: WHAT IS THE TIMELINE FOR REPLACEMENT OF THE AIRBAG INFLATORS ( IT NOW APPEARS THAT THE DRIVERS SIDE IS ALSO INVOLVED) AND IF THIS IS EXCESSIVE WHAT WOULD BE THE INTERIM SOLUTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713465April 28, 2015
AIR BAGS
WE HAVE BEEN WAITING FOR AIRBAG REPLACEMENTS FOR THE HONDA RECALL SINCE EARLY FEBRUARY. OUR DEALER, HAS RECEIVED ONE OF THE TWO AIRBAGS BUT HAS NO IDEA WHEN THE OTHER WILL BE IN. WAS TOLD TODAY THAT POSSIBLE RELEASE DATE FOR PART WAS LATE JUNE OR JULY. HONDA HAS PROVIDED A RENTAL CAR BUT WILL NOT COVER THE INSURANCE. I HAVE TO EXCHANGE THE CAR EVERY 30 DAYS SO THAT MY PRIVATE INSURANCE WILL COVER THE RENTAL CAR. OTHERWISE IT WOULD BE ~$40 A WEEK. THAT IS OVER $500 FOR THEIR PROBLEM. I FEEL THAT 5 MONTHS IS AN EXCESSIVE AMOUNT OF TIME TO HAVE TO WAIT FOR REPAIR OF THESE CRITICAL SAFETY COMPONENTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713071April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/22/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713083April 27, 2015
AIR BAGS, STRUCTURE:BODY, ENGINE
I WAS IN TRAFFIC AND REAR ENDED THE AUTO IN FRONT OF ME. ALTHOUGH MY CAR WAS DEEMED A TOTAL LOSS, AND THE FRONT END WAS DAMAGED INTO THE MOTOR COMPARTMENT, MY AIRBAGS DID NOT DEPLOY...UPDATED 05/07/15 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10713146April 27, 2015
POWER TRAIN, ENGINE
WITH GEAR IN DRIVE, CAR NOTICEABLY VIBRATES/STUTTERS WHILE STOPPED. VIBRATION IS VISIBLE WHEN LOOKING AT THE PASSENGER SIDE SEAT WHEN EMPTY. RPM RANGES FROM 500-600. VIBRATION DISSIPATES WHEN VEHICLE IS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713149April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE DRIVER SIDE AIR BAG INFLATOR WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713172April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713182April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/14/15*CN THE CONSUMER STATED THE RECALL WAS RECTIFIED. UPDATED 07/21/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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