Honda CR-V Complaints

16,579 consumer complaints on file.

#11529962July 2, 2023
STRUCTURE:BODY
The hood on my 2023 Honda CRV moves up and down when traveling over the speed of 60 mph. I called my Honda dealership several times and have been told each time not to bring it in because it would be a waste of my time, and this is normal on this model to have a vibrating hood, due to design and use of light weighted metals. They went on to say, there is nothing Honda will do for this. It reminds me of seeing a sewing machine needle move up and down. Not only is it distraction, but I am concerned that one day the hood might pop open while driving, therefore creating multiple hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529894July 1, 2023
ENGINE
Vehicle had a engine failure at 64,000 miles, vehicle was very well maintained by dealer, on time, I went in for a oil change drove in to the dealer, got vehicle back and 400 miles down the road had loud knock in the engine, dealer told me they saw metal shavings, possibly a spun bearing from oil dilution, they refuse to repair it as it’s passed the 60,000 warranty mark leaving me with a $6000 bill
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529733June 30, 2023
UNKNOWN OR OTHER
Severe erosion under framing and exhaust of vehicle. Safety risk of the frame falling off and injuring myself or others on the road. Car could easily result in a major accident. Problem has been confirmed by a Honda dealer, that is how I found out the entire frame is eroded. No inspection has been done by manufacturer. No warning lights or messages, only very loud exhaust sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529743June 30, 2023
STEERING
When driving straight the steering makes an unexpected jerk on ITS OWN to the right or left. The movement is a small JERK on its own from the 12 o'clock center position to about the 1 o'clock or about the 11 o'clock positions. After it moves on its own, it feels loose or like there is a dead spot where there is NO CONTROL, It feels like it slips/jerks when I move it back to correct the steering to the 12 o'clock center position. Feels like I have to fight with the steering to keep it centered when the unexpected movement happens. Happens both when lane keep assist is OFF or on. More frequent at speeds above 40mph and highway speeds 55+mph Happens less frequently at lower speeds and on short 5-minute drives. Happens more frequently when driving straight on good, flat, smooth roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529762June 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle automatically came to a screeching stop at highway speed (50 mph) with no obstructions in the roadway. Our safety and the safety of others was jeopardized because we lost control of the vehicle during the incident. The manufacturers service center is scheduled to look at the vehicle but has no record of any complaints despite thousands of similar complaints recorded online. They do not have a service bulletin to guide them in repair or testing and are unsure of the way to proceed. The ‘Brake’ light came on and flashed prior to the skid. The light is typically deployed when encroaching on another vehicle or obstacle when normally driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529815June 30, 2023
SEAT BELTS
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 23V158000 (Seat Belts) and 23V158000 (Seat Belts) however, the part to do the recall repair was unavailable. The contact stated that the dealer made an appointment with no parts and then rescheduled with one part at a time for approximately 2 months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529788June 30, 2023
UNKNOWN OR OTHER
The sunroof exploded as I was driving. There were no cars around me. Glass blew outward and I was concerned about any cars that would follow. I took photos and then took the car into my Honda dealer. They claim a rock hit it. I know that could not have happened. The car is only 6 months old. There was no warning before it happened. If I had the sunroof open, glass could have affected me and/or my passenger. My insurance agent has also seen the photos. The sunroof is being replaced today, a month after it exploded. I had to cover the opening with plastic sheeting and painters tape to keep the area dry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529594June 29, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
On major highways with traffic, the car would idle rough before conking out completely, especially upon acceleration. In cases where I needed to accelerate to merge into traffic, it was very scary, unpredictable, and unsafe. All warning display messages came on as well. Two mechanics have looked and the second mechanic stated that there's a common issue with fuel injectors for 2017 Honda CRV's. Since it's such a common problem with these cars, the fuel injectors are on a very extended backorder. So, he replaced them with after market injectors and deemed it safe to drive. I drove it to work the next day (again, on a major highway) and the car died again upon acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529645June 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving 60-80 MPH, the vehicle was jerking and shuddering. There was no warning light illuminated. The contact was able to continue driving at slower speeds. The contact stated that the failure recurred while overtaking another vehicle, nearly causing a crash. The contact was able to merge to the right lane and continued driving at a slower speed. The contact stated that while driving at 25-30 MPH, the failure recurred. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact then drove to his residence at a slower speed; however, the failure persisted while driving. The vehicle was towed to the dealer, where the low-pressure fuel pump was replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529650June 29, 2023
ELECTRICAL SYSTEM
I purchased my CRV from Roseville Honda about 5 years ago and recently 3 of my 5 lock actuators have gone out in the car making the doors unable to open. My vehicle is able to be inspected and I drive it daily. Upon research it was known when they had sold me my car that the actuators in these cars needed to be replaced and failed to do so or to tell me. Mine and my child's safety is at risk with the weather as hot as it is if we get locked in a hot car or out of the car with nowhere to go on these hot days it could be dangerous and even deadly. I have not had the vehicle inspected by the dealer but by my father who is a mechanic. Prior warnings would be my doors automatically locking while driving repeatedly since I bought the car. Case ID: 2:13-cv-00381 this is the case of the prior lawsuit filed by other Honda owners with the same issue so this was known before Roseville Honda sold me my car. I have contacted them about this as well as the 800# and have been told I need to pay $190 for a diagnostic and my car is out of warranty so they cannot help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529525June 29, 2023
SUSPENSION
Vehicle rear frame broke while driving and had towed to Brown Honda in Toledo Ohio to look at it. At the same time Honda recall 23V228 came out from the NHTSA where Honda acknowledged this rear frame issue and under that recall the dealer was required to either repair the vehicle or purchase it from the owner. Brown Honda verbally said the vehicle was non-repair able and they weren't going to do anything else because it was "too old." We called Honda corporate and they refused to do anything until Brown put the "unrepairable notice" in the system. We called Brown Honda again and contacted them a 3rd time via email and each time they have refused to do anything else or even respond, but have told us again it isn't repairable and too old. Brown then told Honda corporate that they did not even have the vehicle., so we took a picture of it sitting in the Brown lot with the dealership sign and sent it to Honda. Honda contacted Brown again then came back to us and told us they couldn't force Brown to do anything and at this point Brown was refusing to take it any further. Honda corporate then told us they were not going to do anything further either since Brown would not put the ticket in the system saying it was unrepairable, then told us they were going to close our case #[XXX] in Honda's system. Their final suggestion (Honda corporate) was to try towing it to a different dealer and see if they would do something. So at this point, Honda and their dealers are failing to abide by the recall notice and should be subject to fines. They are costing us more money by having us now try having it towed to other dealerships until I guess we find one that will follow the recall agreement. NOTE: [XXX] (owner of vehicle) is fighting cancer and I [XXX] am helping her with this, I am her son-in-law, I will attach her mailing address to the complaint but my phone # and email address. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529533June 29, 2023
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2018 Honda CR-V. The contact stated that while driving at approximately 40-50 MPH, the vehicle decelerated and stalled. The contact stated that she was able to restart the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while her son was driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle decelerated. The contact’s son was able to veer to the side of the roadway and turned off the vehicle. The contact’s son was able to restart the vehicle. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle remained at the dealer. The contact stated that several days later she was notified by the dealer that the fuel injectors had failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529552June 29, 2023
ELECTRICAL SYSTEM
Rear backup camera has intermittent power loss and loss of entertainment system. There is also popping, cracking sounds and info screen goes off and on. I first noticed this issues about 3 months ago. It was intermittent at first but now the issue is happening all the time I first reported this problem to the Honda dealer about a month ago and they told me there has been no camera issues reported I rechecked with Honda dealer (6-28-2023) and they have had no recall notice and have not heard of this issue with the 2019 Honda CRV. The dealer would charge me $159.00 to see if they can reproduce the problem. This issue is causing an problem as I rely on the rear camera when backing. No warning lights/ messages have shown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529572June 29, 2023
STRUCTURE
The contact's mother owns a 2009 Honda CR-V. The contact's mother received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair. The contact stated that the dealer inspected the vehicle and informed his mother that no issues were found, and to drive the vehicle to the residence. However, the contact stated that the manufacturer was contacted and advised the contact that they had received a report from the dealer stating that the vehicle was beyond repair. The manufacturer informed the contact that a case had been opened and they were working on buying back the vehicle. The contact stated that the case manager was unreachable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's mother had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529297June 28, 2023
FUEL/PROPULSION SYSTEM
Car has been shuddering upon start and occasionally while in park or drive with foot on brake. All dash lights have come on multiple times while driving and will usually be reset once turning off the car. Took to two dealers over 1-2 years and was told they could not find an issue. Shuddering got worse so we returned to one of the dealers who told us there was a code firing for the fuel injectors and that they needed replacement but were backordered indefinitely and car would not pass inspection without them. Research online shows this is a very common issue with our year's model and they are backordered due to the high number of needed replacements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529299June 28, 2023
STRUCTURE
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The vehicle was taken to the dealer where a support brace was installed on the vehicle. After the repair, the contact noticed that the vehicle did not maneuver or perform the same after the recall repair. The vehicle was taken back to the dealer and the contact was informed that the struts needed to be replaced due to the brace not properly fitting onto the subframe. The manufacturer was notified of the failure and a complaint was filed. No additional assistance was offered. The vehicle had was not yet repaired. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529315June 28, 2023
UNKNOWN OR OTHER
Environmental safety issue: Honda recently extended the warranty on its air conditioning systems due to a known issue of faulty compressor seals. This should be a recall. Many thousands of vehicles (mine included) have been venting their refrigerant into the atmosphere. Even more will do so in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529415June 28, 2023
STRUCTURE
The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair. However, the dealer fractured the rear trailing arm bolts while inspecting the vehicle and informed the contact that they could not complete the recall repair due to corrosion. The dealer advised the contact that the manufacturer was notified of the issue, and the dealer was awaiting a decision from the manufacturer whether to buy back the vehicle. The contact stated that the vehicle was undrivable and he had not received assistance from the manufacturer or the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529473June 28, 2023
FUEL/PROPULSION SYSTEM
While on cruise control at 70mph car went into limp mode reducing speed and unable to accelerate on highway. Check engine light came on. Rested car on highway, then drove another 1.5hr no issues (not using cruise control) - check engine light was off. Checked oil - oil was clean (done less than 1,000 miles ago). Began trip again, oil light came on indicating need for a change. Vehicle went into limp mode for the second time going 70mph. Check engine light came on for the second time, this time blinking. Vehicle was towed. Dealership initially reported all was fine no issues only needed an oil change. Requested Honda dealer to drive on highway - dealer drove on highway reach 60-70mph. Vehicle for the third time went into limp mode needing a second tow. Honda Dealership indicated that the vehicle needed new fuel injectors, however the parts needed to fix the vehicle are back ordered indefinitely. Overall vehicle went into limp mode three times on highway at a fast speed. Vehicle lights for maintenance would go away after vehicle was shut off indicating no issue or further need for evaluations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529095June 27, 2023
ENGINE
We have experienced 3 episodes where all of the system failure alarm lights have been activated. The battery was replaced and the fuel injectors were cleaned after the first 2 episodes. On May 19, 2023, we were driving on I-5 north 100 miles from home when the warning lights came on. We turned around to return home. The car went into limp mode and could only go 10 mph over the passes. This was dangerous considering the number of trucks traveling on the highway. The following week it was determine that the turbocharger had failed due to a clogged oil filter screen. All of the scheduled maintenance, including oil changes, had been performed by the Honda dealership. There have been reported issues with the engine in the 2017 Honda CR-V, including oil dilution problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda CR-V