Honda CR-V Complaints

16,579 consumer complaints on file.

#11531924July 12, 2023
ENGINE
Check engine warnings 2 times with less than 4300 miles on the car. First one, called a dealer and was told a recall due to wrong software loaded into the car. Back to the shop today for the same warning. Waiting for results. Since the first warning, maybe 20% of the time, very rough engine start when the gas motor engages. Dealer said was fine the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531678July 11, 2023
STRUCTURE:BODY
The rear frame of my CRV has corroded and deteriorated. The rear trailing arm is at risk of falling off and could cause a loss of vehicle control, increasing the risk of a crash. The recall paperwork I received from American Honda Motor Co. Inc. states, “Your Honda dealer will inspect the rear frame for corrosion. Depending on the extent of corrosion, the dealer may attach a support brace to the rear frame and/or repair the rear frame, for FREE. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you. If you paid out of pocket to have these specific recall repairs performed on your vehicle, you may be eligible for reimbursement.” I took my vehicle to Honda North for the repair. They attached the support brace, yet told me my vehicle is still unsafe to drive and refused to pass my vehicle for the required PA state inspection. I believe they need to move to the next step on the recall (repair of the rear frame) since the addition of the support brace did nothing to correct the safety issue on my vehicle. I took my vehicle to get two second opinions and both stated the vehicle is unsafe to drive due to the rear frame corrosion. I do not understand how Honda can put out a recall specific to the rear frame, then refuse to make the appropriate corrections so that the vehicle is safe. Why bother attaching the support brace if it does nothing to correct the reason for Honda’s recall? I filed a complaint with American Honda, but I have not heard back from them in 3 1/2 weeks although I call daily. I was quoted $3000 for these repairs by an independent body shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531585July 11, 2023
STRUCTURE
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the repair was attempted, but the vehicle was not repaired. The vehicle was declared undrivable by the dealer. The contact stated that the manufacturer had been contacted by the dealer and the manufacturer stated the vehicle was drivable. The dealer recommended that the contact not drive the vehicle and the vehicle was left at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 222,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531588July 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving approximately 30-40 mph, my car beeped the sound it makes when you are too close to an object and slammed on brakes. There was nothing there. All the things on my seat flew to the floor. Thankfully I wasn’t on a busy road and no one was in behind me or there would have been an accident. This could cause major accidents if on a major roads or on a highway. I have not had it checked yet but saw there is an open investigation about this problem through you and wanted to add my car to the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531579July 11, 2023
ELECTRICAL SYSTEM
On multiple occasions, the information on the LCD, as well as the dashboard info/screen will start to flash over and over again, and then look like gibberish or just lock up. Sometimes it corrects itself, and sometimes I have to shut off the car for it to correct itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531238July 10, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The check engine light on my 2017 Honda CRV came on August 2022 and all safety features of my vehicle stopped working. I immediately took the car to my local Honda dealership. They claim the issue is due to faulty fuel injectors but refused to cover the cost to fix them under warranty even though it’s a known issue with this car and a couple of other Honda cars that use the same system. I’m really concerned as the injector issue disables KEY safety features when it occurs. An injector issue should NOT cause safety features to stop working (ex. Adaptive Cruise Control, Lane Keeping Assist, TPS, Hill Start Assist, Braking, etc...). Honda should be held responsible for putting their customers lives at risk with faulty systems and lack of accountability or solutions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531254July 10, 2023
FUEL/PROPULSION SYSTEM
Fuel injector failure. Warning lights indicate multiple accessory issues/failures; ie, emergency parking brake, cruise control, lane departure etc. This is a known issue to Honda and the parts are on back order for 6 weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531298July 10, 2023
FUEL/PROPULSION SYSTEM
For second time in 9 days, car taken to Krenzen Honda dealer, Duluth, MN as car goes into “limp mode” and all warning lights keep cycling through and beeping. When in limp mode, very unsafe for car to suddenly drop to 10 miles per hour - on the freeway, this would be life threatening! Krenzen told us about 2 weeks ago it now needs fuel injectors. We’re told by dealer over 8000 Hondas from 2017-19 in need of fuel injectors. They said could be 4-6 weeks! We live in Tucson, AZ and need to drive home in less than 3 weeks. This is ridiculous to not only need fuel injectors for a 5 year old car, but to wait for such a long time for these parts! IS THIS GOING TO BE A RECALL SOON??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531315July 10, 2023
POWER TRAIN
I was at a corner waiting for traffic to clear so I could make a turn left. When I started to accelerate the vehicle started to hesitate and continued. The on coming car had to slam on their brakes and swerve to avoid hitting my passenger side. Since that time I had found out there was a service bulletin relating to this problem. Honda Service Bulletin 17-040. This is my granddaughters car and now I am reluctant to let her drive the vehicle. It is a very serious safety issue!! My frustration is that when I have discussed the issue with 2 different Honda dealers they didn't disclose there was a bulleting but rather recommended changing the transmission fluid and the information was confusing. One dealer recommended changing the fluid once and another recommended I change it three times at the same appointment. Since the incident I have had an opportunity to drive my other granddaughters 2011 Honda CRV and it is displaying the same shudder issue on acceleration and when you are at 40 miles and try to accelerate which she noticed. Obviously, if you were trying to pass another vehicle on a two lane highway and it started the shudder you would be involved in a head on crash resulting in serious injury or death. I believe there should be a recall to correct this problem. The cost to replace the torque converter is $3,000 +. The bulletin 17-040 states the affect vehicles are 2012-14. It needs to be revised to include 2011 Honda CRV vehicle. I found the bulletin myself through a group that shares information regarding Honda CRV vehicles. The bulletin was issued on May 20, 2017 06492 Version 1. The vehicle number for the 2011 Honda CRV is 5J6RE4H72BL017198
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531316July 10, 2023
POWER TRAIN
I was at a corner waiting for traffic to clear so I could make a turn left. When I started to accelerate the vehicle started to hesitate and continued. The on coming car had to slam on their brakes and swerve to avoid hitting my passenger side. Since that time I had found out there was a service bulletin relating to this problem. Honda Service Bulletin 17-040. This is my granddaughters car and now I am reluctant to let her drive the vehicle. It is a very serious safety issue!! My frustration is that when I have discussed the issue with 2 different Honda dealers they didn't disclose there was a bulleting but rather recommended changing the transmission fluid and the information was confusing. One dealer recommended changing the fluid once and another recommended I change it three times at the same appointment. Since the incident I have had an opportunity to drive my other granddaughters 2011 Honda CRV and it is displaying the same shudder issue on acceleration and when you are at 40 miles and try to accelerate which she noticed. Obviously, if you were trying to pass another vehicle on a two lane highway and it started the shudder you would be involved in a head on crash resulting in serious injury or death. I believe there should be a recall to correct this problem. The cost to replace the torque converter is $3,000 +. The bulletin 17-040 states the affect vehicles are 2012-14. It needs to be revised to include 2011 Honda CRV vehicle. I found the bulletin myself through a group that shares information regarding Honda CRV vehicles. The bulletin was issued on May 20, 2017 06492 Version 1. The vehicle number for the 2011 Honda CRV is 5J6RE4H72BL017198
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531422July 10, 2023
STRUCTURE
The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531437July 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2018 Honda CR-V. The contact stated while driving 75 MPH with the cruise control activated, the vehicle accelerated independently. There was no warning light illuminated. The contact stated that while the vehicle in front was slowing down, the vehicle failed to slow down as designed. The contact desperately depressed the brake pedal, and the vehicle came to a stop. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531369July 10, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's front wheels away from the curb, which is why my car's rear spun into a 90 degree angle. There is a small driveway between my car and the car behind me, which is why my car had the space to spin and slide into 90 degree angle in the middle of the street. I could have sworn my car was shifted to park, but it's possible that I was shifted to reverse or neutral. I almost 100% sure that I initiated my emergency parking break and that it failed to turn on. I had started to exit the driver side door and my legs were outside of the car already when I noticed the car to slide backwards. I panicked and I tried to get back into the car, but I couldn't. My legs were dragged across the street. I have some minor injuries such as bumps, cuts and bruises. My car stopped from sliding when it hit the car behind me. I could have been seriously injured. There should have been some "fail safe" to prevent me from exiting the car when it's possible it could start to move. I'm considering selling my car because of this issue.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11531017July 8, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, BACK OVER PREVENTION: WARNINGS
I have been receiving road mitigation problem, adaptive crude control problem, brake system warnings on my car, the dealer is taking a look at it and Honda should be held responsible as these are safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531030July 8, 2023
SUSPENSION
I thought I needed new brakes put on because my brakes sounded like they were grinding and they were going to the floor so I had new brake pads out on but my Mechanic said the brake pads were fine he replaced them anyways. I went to have an oil change and a different mechanic said that I needed and alignment but my entire back end frame was rusted and corroded. He said if I got an alignment my back end would collapse because the suspension is bad. When I go to brake my brakes go to the floor so I'm guessing thats from the suspension being messed up. He said it's not safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531031July 8, 2023
STEERING
Steering sticks left and right like a magnet is holding it to the left while I constantly over correct. There seems to be a dead spot after I bring the vehicle back to straight. It's dangerous,however after bringing it to a Honda dealer they informed me that they don't see a problem....There is a problem and I disagree, I would not recomend buying a Honda to anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530878July 7, 2023
UNKNOWN OR OTHER
I drove my car to Honda City Chicago on June 24 for the safety recall problem. But Honda city Chicago failed to remedy the safety recall problem and they said they couldn't fix it. And they held my car in the repair shop and wouldn't allow me to take my car away. They told me to contact Honda company directly. On June 26 Monday, I called Honda. The staff said she would transfer my case to case manager and would get back to me in three days. However, since then, I called Honda company almost everyday but there was always nobody answering my phone call. My car has stayed in Honda City Chicago for two weeks now and I couldn't see any progress they are making for my car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530907July 7, 2023
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2011 Honda CR-V. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side front doors were making an abnormal grinding sound. While depressing the lock button, the noise ceased. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that all four door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530980July 7, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I just purchased a 2017 Honda CRV the end of May, and while driving in the streets doing Lift, my car SUDDENLY came to a dead stop for no reason! Fortunately, I was NOT on the freeway and there were no cars behind me while driving on a main street going about 40mph. I called the Honda dealership and they could not figure what happened. They only suggested to deactivate the Collision Mitigation Braking System™ (CMBS™) every time I get in the car. This was very scary and I find it unsafe and tedious to do this every time! I'm hesitant to drive my car but it's my only transportation! UNSAFE CAR!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530985July 7, 2023
STEERING
2019 CRV After recent service (May 2023 63,000 miles) We had oil change/tire rotation. We noticed about a week later the car would make a clicking sound when turning to the left and the steering wheel would stick where it wouldn't move. We called the dealership where all service has been performed. We brought it in on the 19th of June and 2 techs and an advisor said they drove it and could not duplicate the problem. We drove off and first turn that was made the clicking sound happened and the steering wheel would stick in place. I was asked to bring in back in after complaining that it was still having the same issue. Within 30 mins I was told the power steering rack would need to be replaced at a cost of $3,110. I said this car is 4 years old and it already need 15% of its value in repairs? I am still paying on it. The dealership just said this is what is wrong with it and this is how much it is to repair. I called corporate Honda and told them I didn't believe this was something that should be tearing up at 60k miles. They talked to the dealer and said they will pay for 60% of it but I'm still on the hook for $1400. Looking at other complaints here it seems this should be a recall and covered by Honda. I advise everyone to buy an extended warranty because this is not part of the powertrain. The replaced part is only covered for 12 months 12,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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