Honda CR-V Complaints

16,579 consumer complaints on file.

#11575762March 6, 2024
UNKNOWN OR OTHER
Driver door side mirror cracked into 2 pieces. The Blind Side Assistance light still works. Just glass crack. Seemed to happen after or during a cold snap. It just showed up. I had been hearing a loud click or crack sounds from that area off and on while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575477March 5, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
While driving the entire driving assist system warnings started flashing (lane assist, blind spot, ACC, etc.) resulting in a solid system break light, with none of the safety features functioning. In addition to being very distracting while driving, had I not noticed the warning lights going off , I would not have known that the safety system was off. It is very easy to miss while focusing on driving in a rainy day like today. I am writing to you directly since the last time I emailed Honda about a confirmed SW bug that results in the screen going dark, they told me it is not a safety issue and requested $180 for a SW update. When your screen goes dark when you are driving after changing the brightness on its own, and you don't see the backing off warnings, or camera, I would say it is a safety issue. While I am not writing about this specific issue, I don't trust Honda to do an honest assessment. I am unaware if Honda researched this issue yet, but have seen reports online about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575536March 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575556March 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575559March 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575691March 5, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving today, 03/05/2024 my 2017 Honda CR-B suddenly began to break while driving. There were no obstacles in front of the vehicle and no nearby cars. My car continued to randomly break while I was driving continuously and the issue has continued throughout the day. My safety and the safety of others is at risk because the random braking can cause an accident. There were no warning or messages prior to this. The vehicle can be inspected at any time. This issue has not been confirmed with a dealer, but I am reporting it as it has happened and it is concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575572March 5, 2024
STEERING
The steering becomes sticky when driving. It can't be adjusted smoothly, but can only be done using extra effort. The steering wheel turns a larger degree than expected. Instead of turning at arbitrary angle, it skips from one to another but not any between. It causes overcorrection and makes it very difficult to drive straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575214March 4, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1. CMBS (front collision detection system) has malfunctioned approximately 3-4 times over the past 3 years. 2. While operating the vehicle in different settings, front-collision will incorrectly detect something in front of the car when nothing is there and apply brakes causing the car to stop suddenly and unexpectedly. The first 2 incidents occurred in my parking structure and no one was behind me. The 3rd incident occurred while driving on a surface street in Honolulu, and again no one was ahead or behind me. The final incident occurred today ([XXX] at approximately [XXX] HST). There was no one in front and a car behind me and the CMBS flashed a warning and slammed on the brakes bringing the car to a complete stop. Car behind me was forced to stop to avoid rear-end collision. 3. I took the car in for inspection after the 3rd incident last year (Pacific Honda dealership). Vehicle was inspected, mechanic took the car for a test drive, and was unable to replicate the problem. I was told this happens and car was returned to me. 4. There were no warning lights or messages indicating a problem with the CMBS prior to these events occurring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575218March 4, 2024
ELECTRICAL SYSTEM
All the warning lights came on at once.but car drives ok
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575234March 4, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE, EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL
The contact owns a 2018 Honda CR-V. The contact stated that while operating the vehicle, the "Brake System", "Collision Mitigation System", "Road Departure Mitigation", "Adaptive Cruise Control" and the "Lane Keeping Assist" massages remained displayed along with an audible alarm. The cause of the failures was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 44,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575240March 4, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Honda CR-V. The contact stated that while driving at unknown speeds, several unknown warning lights illuminated. The warning lights periodically went on and off. The vehicle was taken to an independent mechanic, who reprogrammed the vehicle, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 72,770. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575331March 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was restarted. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575337March 4, 2024
FUEL/PROPULSION SYSTEM, ENGINE
It is terrifying and unacceptable that they announce a fuel pump recall and then tell drivers to wait basically a year to they maybe get the part. Ticking time bomb. This is an addendum to some folks who already had a near catastrophe or worse because this company was negligent. Is anyone filing any lawsuits yet? My vin: [XXX] Can someone get back to me with a safety proposition because Honda has failed. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575354March 4, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575275March 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On January 19, 2024 my wife was driving the CRV when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said Object Detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "P2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with NCDS. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could NOT guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575180March 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ON 2 separate occasions, the latest being today 3 March 2024 the automatic braking system has engaged when no obstacle present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575163March 3, 2024
STEERING
12/25/23 While driving my new 2023 Honda CRV with approximately 9,500 miles on it, I experienced a twitching or sticking of the steering wheel. I noticed this today on the interstate while driving at speeds between 55-70 mph. It was more apparent when driving in a straight line, and the steering was sticking in either direction when I made minor corrections to maintain that straight course. It felt like I was having to continually fight the sticky steering to maintain a straight course. There were no warning lights. I got off the interstate, and verified that none of the lane keeping assists were on, and they were not. I took a different route home this day. Over the next few weeks, the problem seemed to be more apparent, and I started avoiding using highways and interstates whenever possible. I made an appointment with the Honda dealer. (This issue does also occur at lower speeds, but is more noticeable at higher speeds.) 02/10/24 At approx. 11,700 miles, I brought the car to the Honda dealership for my appointment to discuss the problem. They stated there were no recalls for my vehicle and no reported issues of this type brought into their dealership. I discussed that my symptoms were "exactly" the same as those listed those in NHSTA ODI investigation #EA23003. I was then told that that the ODI investigation document I showed them was not a "Honda document." After I requested that a service technician test drive my vehicle, which they did, the dealer then contacted the Honda Corp. techline. Honda techline said to order a new EPS steering rack unit, but there was no ETA for this replacement part. I was told "maybe" the part would arrive within a few months from date of this service. I believe this could be a serious safety issue. If the problem continues to get worse, I believe there could be the potential for catastrophe failure as the steering isn't responding as it should be under normal driving circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575151March 3, 2024
STEERING, WHEELS
Steering feels sticky at high and low speeds. Feels as if the steering is jumping out of your hands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575018March 2, 2024
UNKNOWN OR OTHER
Hello, I am trying to fix the recalled parts of my car. I contacted Honda dealership where I bought my car, Honda Piazza of Limerick. They say they do not have the parts available, and that I should look elsewhere for the parts. What can I do? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575042March 2, 2024
FUEL/PROPULSION SYSTEM
Please reference NHTSA recall # 23V-858. In the Remedy section of the NHTSA recall description it states, 'The dealer will replace the fuel pump module with an improved part.' The actual recall notice states 'The replacement parts needed to repair your vehicle are not currently available but are expected to be available in the fall of 2024'! Honda lists this as an IMPORTANT SAFETY RECALL and failure of the pump may result in a crash or injury. I'll have to drive my CR-V for the next, at least, 6 months facing this possibility. This is unacceptable and I'm hoping you can help resolve this. Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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