Honda CR-V Complaints

16,579 consumer complaints on file.

#11589860May 21, 2024
SERVICE BRAKES
The contact owns a 2023 Honda CR-V. The contact stated while depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The failure only occurred when the brake pedal was being depressed. The vehicle was taken to a local dealer where it was test-driven but the cause of the failure was not yet determined. The contact stated the vehicle was taken to another local dealer, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589590May 20, 2024
PARKING BRAKE
The contact owns a 2017 Honda CR-V. The contact stated that while driving 40–45 MPH, the parking brake activated independent of driver input. The contact stated that the vehicle violently jolted forward. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589592May 20, 2024
FUEL/PROPULSION SYSTEM
Fuel pump failure caused an engine stall while driving twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589596May 20, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V844000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589657May 20, 2024
STEERING
Steering wheel is jerky. Seems to hesitate. When I took it to the dealership they knew exactly what was wrong. Stated that is a problem they are currently investigating for a recall on the 22-24 models but it doesn't include the 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589671May 20, 2024
POWER TRAIN
I was reversing and waiting for cars to pass with my hand on the gear control when it moved without me holding the button. As I was on the road, I was curious and was able to move it without my foot on the brake and without holding the button. This was all in the same ride. Later, the gear shift moved sometimes still but not all the time as it did the first time. I have never had this happen, so something seems wrong. The car is a 2018 model, so it is not that old and this worries me so I wanted to file this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589691May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was concerned for her safety. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589718May 20, 2024
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
All warning lights have been illuminated for several months. On occassion will turn off, but only for 1-2 days then back on again for another few weeks. After on-line research learned this is a very common problem for this make/model/year that Honda is not acknowledging as an issue. Honda dealer service technician diagnosed what I already knew that car needs new fuel injectors. Most safety features and cruise control do not function as a result. Parts are on backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589777May 20, 2024
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 35 MPH, the contact became aware that the steering wheel was seizing. The contact stated that several days later, while his wife was driving, the Lane Departure warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a steering gearbox malfunction. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-037 (2022–23 Civic EPS Gearbox Replacement); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 49,000. The local Honda dealer Fort Walton Beach Florida has 120 steering racks on back order and $3600 to repair the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589796May 20, 2024
UNKNOWN OR OTHER
In the past 4 months car stalled on expressway 3 times. on the first occurrence dealer informed us that no error code were found. Second time repair shop (dealer) found body control module error code and replaced the body control module. On the third occurrence we are waiting for repair assessment. In all three occasions check engine light will blink and pressing accelerator won't give any power to the vehicle. Restarting the engine usually will allow us to drive normally. But in the third occurrence restarting didn't resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589489May 19, 2024
STEERING
When attempting to turn left the steering began having some resistance. Initially it felt like a minor problem but then at higher speeds, like taking left hand curves on the freeway at 45 miles an hour, the car started abruptly jerking to the right. I had to fight the steering to try to keep the car in my lane but it slightly went into the right lane momentarily. I got off the freeway at the next exit and drove slowly on surface streets to get home. The next morning I took the car in to the Honda service department to address this issue. I was told the steering unit needed to be replaced but the parts were unavailable. After several days I have yet to find out how long until parts can be delivered. There were no warning signals or messages from the car prior to this issue. The car is presently at the Honda service department. It will remain there until it can be repaired and is safe to drive again. It should be available for inspection through Showcase Honda Service at 1333 E Camelback Rd, Phoenix, AZ 85014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589457May 18, 2024
STEERING
The steering is sticking when turning left and not returning to center. It makes an audible clicking when it happens. It does not happen with right turns, is not speed related, and is intermittent. Seems to happen more frequently after the car has been driven for awhile or when the weather is warmer as it’s been happening for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589431May 18, 2024
STEERING
When driving my 2023 Honda CR-V on a straight road the car starts drifting to the left or right. To keep the car in the lane, I must continuously slightly turn the steering wheel - and when I do there is a sticky/binding before the steering wheel moves to keep me in my driving lane. The process then has to begin again as the car now drifts in the opposite direction caused by the sticky/binding steering that causes a hesitation in the steering wheel. This sticky/binding delays in the steering and constant necessity to keep the car in my driving lane is not only annoying, but I'm worried that it will create a dangerous situation, particularly in winter weather. I reported this issue to my dealer when I took my car in for it's first scheduled service at 7,400 miles on [XXX]. The Service Rep advised that they had another customer in a few days earlier complaining of the same issue. I provided the Service Rep with print-outs of the problem from the [XXX] website that listed about 5 pages of this Steering Problem with 2023 Honda CR-V's. He said he will make a note of my complaint/issue. I requested the Service Rep to drive the vehicle but he said that was not necessary. Next week, [XXX] I have my next service appointment as I now have 10,000 miles on the car. I will again present my steering problem and provide a print-out of NHTSA Investigation Action Number: EA23003 as evidence of a known problem with the Honda CR-V Steering and hope the dealer will fix this issue as it is an unacceptable safety and vehicle defect under my Vehicle Warranty. NOTE: No warning lamps or messages appear when this issue occurs. 5/18/2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589297May 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589397May 17, 2024
STEERING
While exiting the highway the steering wheel stuck in a turn and it extra took force to straighten to stay within the limits of the roadway. The care swerved form due to over correcting and took work to keep it on the road. The steering seems to have a sticking point in it causing to over correct to get past this point in the gearbox. I have also noticed a clicking noise at low speeds when moving the steering wheel from side to side. I had originally thought that this was due to the lane keep assist but this was turned off at the time of the near accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589133May 16, 2024
AIR BAGS
The contact owned a 2023 Honda CRV. The contact stated that while her husband was stopped at a red light, he was rear-ended by another vehicle driving at approximately 65 MPH causing the contact's husband to veer into the intersection. As a result, the vehicle was also crashed by 4 motorcycles. The contact's husband sustained 14 broken bones (2 in his back,2 in his nose,5 broken ribs, a break in his right arm, and four places on his rotary cuff), a skull fracture with a brain bleed that caused a stroke on the scene. No air bags deployed. The contact stated the other unknown parties involved also sustained injuries and had to be taken to the trauma center as well. The police report confirmed no air bags deployed. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was totaled. The failure mileage was approximately 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11589136May 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589154May 16, 2024
STEERING
The contact owns a 2017 Honda CR-V. The contact stated while driving at undisclosed speeds, the steering wheel seized, and was difficult to maneuver. The contact stated that the failure recurred consistently. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 18V663000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589015May 16, 2024
UNKNOWN OR OTHER
The passenger rear door will not open. It won’t lock or unlock. You can’t open the door from the inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589122May 16, 2024
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I been told by Honda dealership that the power steering rack is defective Part Number 53620-3A1-A13. The vehicle has been identified by Honda Dealership as a failed/defective power steering rack unit. This problem was able to be replicated and identified by dealership during my visit on [XXX) work order # [XXX]. I was informed that operating this vehicle is not an option and a major safety issue. Do to the safety concerns it was agreed by both parties ( dealership and myself ) that vehicle be retained by dealership and part ordered for replacement. Dealership was notified by Honda Corporate that part is back ordered with an expected shipped date of April 1 2024. As of this writing 5/16/24 the part has gone thru multiple date changes from 4/1 to a no date identified on dealership part department data base to now having a 9/1/24 expected ship dated. The question you ask about advanced warning. This is my wife’s vehicle that is operated in town at low speeds, it was not identified until I had an opportunity to drive this vehicle on interstate at highway speeds that I became aware of this uncontrollable and sporadic steering issue. Trying to correct the vehicles direction back to the center of lane was also having resistance from the steering wheel that required having to overcome the locking sensation at steering wheel with force. So advance warning determination, one can only speculate how long the safety of this vehicle has been compromised. I have multiple communication with Honda Corporate in California with mixing success. I have also done random calling of approximately 15 dealer parts department from Miami to Fort Collins Colorado to verify the lack of accessibility to this part and all have informed me that no clear delivery date is coming from Honda. I’m unclear what help you maybe to an individual car owner in finding a resolution to their problem? Identifying the problem is the first step, resolution appears to be a challenging road to travel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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