Honda CR-V Complaints

16,579 consumer complaints on file.

#11606589August 5, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency warning light came on 4 times when there was no reason it should have come on bc there was no chance of a collision. Two of those times the automatic braking system was activated. This was dangerous. The dealer said there is no recall and nothing they can do. In addition, many warnings appeared on the dash one after another… Tire press monitor problem, brake system problem, brake hold system problem, power steering system prob, vehicle stability assist prob, adaptive cruise control prob, collision mitigation system prob, road depart.sys prob, electric parking brake problem, low brake fluid, and warned to stop asap and put on brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606501August 5, 2024
VEHICLE SPEED CONTROL
The contact owned a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact stated that the failure occurred while driving on a busy four-lane highway. The contact stated that at one point the vehicle was on two wheels to avoid crashing into a truck. The contact stated that his foot was on the brake pedal during the failure. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The was afraid of driving the vehicle and the vehicle was traded-in. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,472.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606271August 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
About 5 PM yesterday, August 2, 2024, the emergency braking system activated and brought my CR-V to a complete and sudden stop. The braking warning lite for a brief moment prior to the braking. There was no time for me to brake myself nor did I apply the brake petal. There were no vehicles, bicycles, or pedestrians on the road in front of me. Following the stop, the brakes released and we were able to continue forward normally. My and my wife's safety was put at risk first, if we had had another vehicle to our rear, and to the risk of neck sprain due to the sudden stop. I have not notified my Honda dealer as of today, Aug 3, 2024.. The vehicle has not been inspected by anyone as of today Aug 3, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606292August 3, 2024
UNKNOWN OR OTHER
On July 25, 2024, at approximately 2:30 pm I was driving on NM 528 on my way to the airport. I was driving at about 50 miles per hour when I suddenly heard an explosion as if a window had shattered. I looked all around my vehicle to see if a window was broken but I did not see anything. I continued driving and, as I entered I-25 going south, I heard another explosion, again as if a window had shattered. There were no other vehicles near me on either occasion. I continued driving to the airport, picked up my wife, and on the way home I happened to open the inside cover to the sunroof. I saw the sunroof was shattered but there were no shards of glass inside the car. The explosions seem to have thrown the glass shards outside the vehicle. See my photos. I believe my safety was put in jeopardy since I could have lost control of my vehicle upon hearing the explosions. Also, when returning home, my wife and I could have been injured from falling shards of glass when I opened the cover to the sunroof. I reported this incident to my local Honda dealer and I received an appointment date of August 13, 2024 for possible servicing. The service advisor told me that a manager would make a determination at the time of service as to what Honda will do to remedy my problem. No one at the Honda dealer inspected the damage, nor have the police nor insurance representatives done so. There were no warning alerts from the vehicle itself prior to the incident. You may inspect my vehicle, just let me know prior to August 13.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606158August 2, 2024
VEHICLE SPEED CONTROL
Started car. Pulling out of garage going forward. Pushed the cruise control button on steering wheel instead of radio volume button by accident. Car suddenly began to rapidly accelerate. Took me a second or two hit brake to stop car. Pushing brake did stop car. If you activate the cruise control with the car running and in drive at any speed under 20 mph the car will accelerate to 20 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606200August 2, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Smelled gasoline while driving but not sure of source. 10 min into drive fumes were very strong and then all light came on and engine shut down. A fire safety vehicle noticed fuel pouring out from under the vehicle. Because of the fuel spill the police came and called a tow truck. The car was towed to Firestone where they determined that the fuel line on top of gas tank was spilling fuel. I noticed the 2017 CRV Honda have a recall on this fuel supply and my car was a late 2016 model. They will not honor my vin number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606029August 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 30 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The contact was able to drive into a parking lot where the vehicle stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact was informed by the dealer of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 47,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605769August 1, 2024
FUEL/PROPULSION SYSTEM, ENGINE
I was driving on the freeway [XXX] my car speed was slowing down even as I had the gas pedal pressed to the floor. I was heading off the freeway when the speed picked up and car was working again. On a separate incident March 2024 my daughter borrowed my car and she described the same issue and again. The car would not speed up despite her pressing the gas pedal. Most recent [XXX]. Put car in reverse and step on gas and zero movement. Put it back in park and back in reverse and car once again worked as normal. No check engine lights so I was told no diagnostics could be performed. I see all the recalls for these problems but my vin number is not included. I’m worried all the time I drive my disabled son around his service dog and my young grandchildren ages [XXX] ,and [XXX] . Please see if you can help me get my car fixed. My son gets SSI and I can’t afford a costly repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605792August 1, 2024
UNKNOWN OR OTHER
The car would not turn off. It said that there was some sort of electronic key issue and after stopping the car and putting it in park the engine would not shut off. Hitting the stop button did nothing. With no option to basically render the car into a safe position I drove the car to the dealer. The dealer was surprised they looked at the car and basically diagnosed that the BCM had failed. It is surprising to me that the BCM and ignition control systems are designed to prevent turning off the engine in case of failure of one of the components. They charged me approximately $750 for replacing the BCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605827August 1, 2024
AIR BAGS
The contact owned a 2016 Honda CR-V. The contact stated that while driving approximately 30 MPH and attempting to avoid colliding with a second vehicle the driver lost control of the steering and crashed into a utility pole. During the crash, the front end of the vehicle was severely damaged but the air bag partially deployed and did not protect the driver. The contact sustained back and neck injuries which later required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 158,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11605963August 1, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to respond as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The local dealer had not been contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605989August 1, 2024
ELECTRICAL SYSTEM
IF CAR IS NOT DRIVEN FOR A FEW DAYS THE BATTERY WILL BE DEAD. CAR HAS NEW BATTERY. DOING MY RESEARCH THIS HAS BEEN A PROBLEM FOR 2011-2019 HONDA CRV WHY IS THERE NO RECALL FOR THIS. THIS IS UNACCEPTABLE APPARENTLY IT HAS SOMETHING TO DO WITH THE VSA SYSTEM. IS HONDA PAYING THE NHTSA NOT TO RECALL THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605596July 31, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2016 Honda Civic. The contact stated that while his wife was driving approximately 65 MPH, the fuel system message was displayed, and the vehicle stalled. The vehicle was eventually towed to the local dealer who diagnosed the vehicle and determined that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605751July 31, 2024
SEAT BELTS
Driver's seat belt frequently fails to solidly latch and may come unbuckled after the driver believes its positively engaged. Honda dealer has inspected it and claims they cannot replicate it. This is similar to the open campaign on this model, but this particular car is not covered by the range in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605662July 31, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency braking system came on when there was nothing in our path. Very alarming. We were traveling at a low rate of speed-- 25 miles per hour and suddenly the Emergency braking system engaged and jolted us (driver and passenger) forward...this is very dangerous and could cause severe injury or death if it occurred on a highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605326July 30, 2024
SEATS
Passenger seat has several spots where it has burned through. Unable to heat seat because of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605353July 30, 2024
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, there was a clicking sound coming from the starter; however, the vehicle failed to start. The failure was intermittent. The dealer was contacted and informed the contact that parts might not be available for the recall repair until September 2024. The manufacturer was not made aware of the issue. The failure mileage was 32,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605391July 30, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, STEERING
The contact owns a 2015 Honda CR-V. The contact stated that when the vehicle was started, the traction control, steering, and ABS warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part was not available. The vehicle was not repaired. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with the same failure as the dealer. The independent mechanic made the contact aware of Technical Service Bulletin: C0044-4-9 (Rear Brakes sticking after bleeding with the Park Brake set); which the contact related to the failure. The dealer confirmed that the vehicle was not under recall, and that the contact had to pay out of pocket for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605519July 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the vehicle slightly hesitated to accelerate. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 58,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605143July 29, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On July 19, 2024, I was driving around 30-35 miles an hour. There were no cars close to me either in front or the back or side. My car started to abruptly slow down in a jerking fashion and then the car beeped. It scared me. It didn't stop completely and then the car started moving normally. If a car was behind me, I could have been hit in the rear. The message "brake" did not come on which is supposed to be the first stage in the forward collision safety. This never happened before and now I feel like I have to turn off the safety feature. My 2017 CR-V has 23,000 mi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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