Honda CR-V Complaints

16,579 consumer complaints on file.

#11620075October 16, 2024
STEERING
I went to the dealership to address this safety recall and was told not to worry about the issue and they have no parts to address it anyway. Honda dealerships are saying this is not a safety concern and not willing or able to address. How are consumers supposed to know which safety recalls are important?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620086October 16, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620110October 16, 2024
UNKNOWN OR OTHER
Window glass on passenger rear door suddenly and without warning violently imploded while driving. Glass fragments blown into rear seat and interior of vehicle. No evidence of foreign object causing glass to fail. No prior evidence of damage or defect to glass was observed. Vehicle traveling about 45 miles per hour on sunny, clear day with no other vehicles next to or in front. Driver was able to maintain control and get safely off roadway immediately after incident. Vehicle still operable. No one in back seat at the time of incident, but if a passenger had been there they likely would have been injured by glass fragments. Honda dealership service manager and Honda Customer Service reports no other similar incidents on record. Vehicle owner has photos and will have window glass replaced by qualified installer using owner's insurance. Insurance was provided photos and did not request inspection of damage before scheduling repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620142October 16, 2024
ENGINE
The contact owns a 2014 Honda CR-V. The contact stated while starting the vehicle there was an abnormal sound that was coming from the front of the vehicle. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620150October 16, 2024
ENGINE
The contact owns a 2020 Honda CR-V. The contact stated while driving at approximately 4 MPH and pulling, head-on, into a parking space the vehicle unintentionally accelerated. The contact stated that she was depressing the brake pedal and needed to depress the brake pedal with more force in order to stop the vehicle. The contact noticed that a symbol that looked like the letter "I" was illuminated. The contact stated that she tried to move the vehicle forward, but she had not turned off the engine. The contact stated that the vehicle was not responding when she depressed the accelerator pedal. The contact turned the vehicle off and on several times and was able to regain normal vehicle function. The contact had the vehicle towed to a dealer. The dealer diagnosed and determined that the throttle was gummed up and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620188October 16, 2024
FUEL/PROPULSION SYSTEM
Vehicle developed a cold start misfire when starting in the mornings. It was doing it every so often since the 25th September but it is doing it more frequently now. Taking it in to the dealer to have faulty GDI fuel injectors replaced. Heard it is a common problem on hondas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620235October 16, 2024
FUEL/PROPULSION SYSTEM
I received a safety recall in February 2024 about a faulty fuel pump. Then I got another notice saying the parts would be here this fall as do they are not. The safety consequences are a stall while driving increasing the risk of a crash or injury. I am increasingly worried about driving my car. I don’t understand why it is taking so long to resolve this issue. Honda is making fuel pumps for their new cars and this safety recall is not a priority for them . I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620271October 16, 2024
ELECTRICAL SYSTEM
I'm driving along and the car door locks don't recognize that there already locked. They keep going off. The car is shut off and the door locks keep going off and the dom light keeps coming on every time the doors lock even though they are already locked. I couldn't get out of my car the other day because of this. I know now why someone sold it to the dealer ship. I've had the car a couple of months and I'm ready to sell it. I don't feel safe. Also the navigation date will not stay on the current day of 2024. It keeps rebooting back to Feb 2005. I bought it July 25, 2024 for $14,835. Apparently, I'm not the only car out there that has this problem. Why is this not being fixed. It is a SAFETY HAZARD TO GET LOCKED IN YOUR VEHICLE AND CANT GET OUT. I HAD TO CALL ROAD SIDE ASST. This is unacceptable when I pay this kind of money for a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620275October 16, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
While I was driving about 70 mph on highway, the car suddenly stopped responding to the gas paddle and I heard a noise from near the fuel tank. I was able to pull up to the side of the road and the check engine light was showing. I towed it to an Auto Repair shop in Modesto, CA and they found that the fuel pump has failed. So they replaced with an OEM part and upon examining, they found that the old fuel pump was in fact not working properly. I see that Honda has a recall for 2013-2016 CR-V relating to fuel pumps (2013-16 CR-V Fuel Pump Module Set/Assy Exp2 Stop Sale). But when I put VIN to their website, it shows that my car is not part of the recall. So I am requesting a further investigation on this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619789October 15, 2024
STEERING
I took my car into dealership over a year ago because of the steering. They didn’t have time to look at it so I took it to a repair shop. He drove the car and told me to take it to dealership because of the steering. He could feel the hesitation when driving. He said it should still be under warranty. Took it back to dealership another day . After waiting 2 hours I already knew when the technician came back they were going to charge me with something because it had been a 2 hour wait. He said I had a loose bolt!!! Really!! They didn’t even drive the car. Even after the so called loose bolt I’m still having the same issue. They said the car was no longer under warranty. There’s a clicking noise it makes and I’m scared to drive it long distances. I’ve had to rent a car. I pray every time I drive it. I know it’s going to be expensive to have it fixed. I pray you include this car in your recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619955October 15, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SERVICE BRAKES
The contact owns a 2021 Honda CR-V. The contact stated that while reversing into her driveway at 1 MPH, the vehicle accelerated, the brake pedal was applied but locked up, and the steering wheel locked up. The vehicle crashed through a guardrail and crashed into a tree. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number 23V844000 (Electrical System). The driver sustained injuries to her head, neck, back, and body, and emotional distress and medical attention were provided at the scene. There was no reported fire or airbag deployment. A police report was filed. The vehicle was towed to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11620001October 15, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
For the 3rd time in 18 months my car has just stopped accelerating on the freeway and all of my sensors go off at once, my touch screen and speakers go on and off repeatedly. Honda here in Reno, NV keeps replacing my fuel injectors (and making me pay for it) which seems to resolve it for a short while and then it all happens again. This is incredibly unsafe for this car to just stop accelerating at 60 mph… I drive m ya on in this car. Please look into this there are so so many people having this same exact problem with the same car and same year! Just Google “2017 Honda CRV all sensors not accelerating” And “2017 Honda CRV fuel injector problems” Please please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620002October 15, 2024
STEERING, POWER TRAIN
I had the vehicle parked, when I returned and started the vehicle the steering wheel wouldn’t move to either direction it was locked. When I placed the vehicle in drive it started to back up. I still could not move the steering wheel. I placed the vehicle back into park, waited 3 to 4 seconds to analize the situation. I again placed the vehicle in drive and it would go in reverse altho in drive. I shut the car off waited a few seconds & I restart it. Now the steering wheel moved normally and when put in drive it went forward. My concerns are the vehicle steering wheel would not move & when placed in drive it would go in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619662October 14, 2024
UNKNOWN OR OTHER, POWER TRAIN
I understand that the NHTSA has an investigation ongoing after an unspecified number of owners reported serious problems with the differential. The investigation covers as many as 1.7 million 2018-2022 Honda CR-V. My Honda 2018 with 74,400 miles was just diagnosed with this problem. A pinion seal is leaking. The mechanic said this should not happen with such low miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619587October 14, 2024
FUEL/PROPULSION SYSTEM
After filling up the car with gas the cabin smells like gasoline for the first 25 miles then goes away. We are not topping off the gas and it is a strong noxus odor. The car was taken in once when it was new for this issue it went away temporarily but came back now that the car is out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619589October 14, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
The vehicle experienced multiple system failures, indicated by error messages in 11 different systems, including the check engine light. The affected systems were Tire Pressure Monitoring, Brake System, Electronic Power Steering, Vehicle Stability Assist, Adaptive Cruise Control, Road Departure Mitigation, Electric Parking Brake, Emissions System, Brake Hold System, Hill Start Assist, and Collision Mitigation System. The vehicle was checked with a code scanner. The codes retrieved were “DTC 0300 Random Misfire, DTC P0301 No1 Cylinder Misfire, P0172 Fuel System (B1) Too Rich and DTC P0304 No4 Cylinder Misfire” No other system faults were detected despite the earlier errors. The direct injection fuel injectors and engine design seem to be the probable cause. There has been no inspection by the manufacturer, police, or insurance representatives at this time. The vehicle and components are available for inspection upon request. There were no pre-warning lamps, messages, or symptoms before the failure, suggesting the underlying problem may have been developing over a long period without detection. When these errors were displayed, critical safety systems in the vehicle were rendered inoperable, posing a significant risk to my safety and others on the road. An emissions system issue should not have caused multiple safety systems to be disabled, as this could potentially lead to a crash or other hazardous situations. This issue is well-documented online as a common problem with the Gen5 Honda CR-V, with many owners reporting similar experiences. Despite widespread complaints, Honda has not taken corrective action, such as issuing a software update to prevent safety system failures or acknowledging a potential manufacturing defect in the fuel system and fuel injectors. This problem is leading to premature and frequent fuel injector replacements. This can also increase potential safety hazards along with risks for injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619517October 13, 2024
ELECTRICAL SYSTEM
My family's 2017 Honda CR-V has been experiencing a persistent issue where multiple dashboard warning lights—such as lane mitigation, brake, ABS, check engine, check brakes, TPMS, and traction control—consistently appear whenever the vehicle is started. Initially intermittent, these alerts are now continuous, directly impacting the car's safety, particularly with traction control entirely disabled. This has resulted in several instances of tire slippage and loss of control on wet roads, raising serious safety concerns. Despite taking the vehicle to Honda, where it was suggested that replacing the fuel injectors for approximately $1,500 might resolve the issue, similar reports from other owners suggest that this solution may not fully address the underlying problem. The issue began around 80,000 miles without any prior incidents, and I am seeking a more definitive resolution to ensure the vehicle's safety and reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619531October 13, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling on open road, Collision Mitigation Braking System errantly engaged putting vehicle in a hard, emergency stop condition. Nothing in front of us but empty road. Both driver and passenger were thrown forward. Driver sustained neck whiplash injury. The problem will be reported to dealer on Monday. This is a very know issue with this vehicle. The internet is full of complaints and you have already received hundreds of complaints. Add mine to the list. Please address this.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11619519October 13, 2024
STEERING, STRUCTURE:BODY
The component due to an improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear in which this was recalled on Oct 3, 2024 but did not discovered it until Oct 13, 2024 in an incident caused by the recall. All of the sudden my steering wheel became hard to maneuver and when I had difficulty turning it, I had something from the issue, as a result the under cover of the car got damaged due this issue in which I didn’t find out when I tried to schedule a service appointment on the Honda website. No the dealer or anyone has reproduced as it was a one time incident. No there was no prior warning about the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619312October 11, 2024
STEERING
The contact owns a 2020 Honda CR-V. The contact stated while driving at various speeds and making slight right turns, the steering wheel was sticking and required to be manually steered to the center. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. Additionally, the contact stated that the failure had progressively gotten worse, requiring the driver to use more physical force to turn the steering wheel to the center. The vehicle was taken to the dealer several times. The dealer replaced the ABS module and the rack and pinion; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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