Honda Civic Complaints (1997)

373 consumer complaints on file.

#11458979March 30, 2022
AIR BAGS
The contact owns a 1997 Honda Civic. The contact received a notification for NHTSA Campaign Number: 20V026000 (Air Bags) however, the part to do the recall repair was not yet available. The contact then received a notice that the parts were available. The vehicle was taken to the dealer where it remained in their possession for three months due to the part for the vehicle not being available. The contact then signed a waiver to take liability for any air bag failure that may occur while in his possession. The contact also declined a buyback offer made by the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361620September 28, 2020
AIR BAGS
GOOD DAY: ON 17 MARCH 2020, HONDA ADVISED ME THAT MY 1997 CIVIC IS INCLUDED IN NHTSA RECALL 20V-026, WHICH AFFECTS THE DRIVER FRONTAL AIRBAG MODULE. IN THE RECALL NOTICE, HONDA SAID THE REPAIR PARTS ARE UNAVAILABLE, AND PROMISED TO NOTIFY ME WHEN THE DEFECTIVE COMPONENTS BECOME AVAILABLE. MORE THAN SIX MONTHS LATER, I AM STILL AWAITING WORD FROM HONDA ABOUT WHEN MY CAR CAN BE REPAIRED. MY HONDA DEALER SAYS THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. I THEREFORE WISH TO ISSUE A FORMAL COMPLAINT THAT HONDA HAS FAILED TO REMEDY THIS DEFECT WITHIN THE 60-DAY REASONABLE TIME PERIOD SPECIFIED IN THE RECALL NOTICE. THANK YOU FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355139September 15, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1997 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HONDA OF GREELEY (4535 W. 29TH ST, GREELEY, CO 80634) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343031August 3, 2020
AIR BAGS
TL* THE CONTACT OWNS A 1997 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GARDENA HONDA LOCATED AT 15541 S WESTERN AVE, GARDENA, CA 90249 WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330421June 23, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1997 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES HONDA SUPERSTORE HUNTINGTON BEACH (19131 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 405-0115) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320273April 5, 2020
AIR BAGS
I GOT A RECALL LETTER SAYING THEY DON'T HAVE MY PART AND I HAVE SIXTY DAYS TO REPLY BUT WITH THIS VIRUS HOW AND WHEN WILL THEY HAVE MY PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268662October 15, 2019
AIR BAGS, SEAT BELTS
MY HONDA IS OVER 15 YEARS OLD. ARE THE AIRBAGS SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161240December 13, 2018
EXTERIOR LIGHTING
HEADLIGHTS HAVE NOT AND WILL NOT OPERATE ON LOW BEAMS. ONLY ON HIGHBEAMS AND EVEN AFTER FACTORY REPLACEMENT. BLINKERS DO NOT OPERATE CORRECTLY AND SEEM TO CHANGE TIMING PATTERN WHEN REAR BLUBS ARE CHANGED FOR A SHORT TIME. ONE BLINKS AT A DIFFERENT TIME THAN THE OTHER EXCEPT WHEN THE FLASHERS ARE ON. IT BLINKS FASTER IN IDLE AT AT STOP LIGHT BUT AS SOON AS YOU ACCELERATE IT SLOWS DOWN. THESE ARE THE AMBER SIDE HEADLIGHTS BUT ON HIGHBEAMS AMBER DOESN'T WORK CORRECTLY. MY VIN HOWEVER DOES NOT SHOW UP ON HE RECALL. HOW CAN I GET THIS REPAIRED? I'VE HAD THE CAR SINCE 1999 AND NEVER RECEIVED ANY NOTIFICATION EXCEPT WHEN MY MILEAGE MAINTENANCE IS DUE. I'M CONCERNED ABOUT THE AIRBAG ISSUE AS WELL BUT HAVE NO WAY OF KNOWING HOW TO GET IT CHECKED AND IF NEEDED REPLACEMENT BAGS AND LIGHTS PUT IN. PLEASE ADVISE (XXXX) THANK YOU PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053584December 8, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL? WHILE DRIVING STRAIGHT THROUGH MY NEIGHBORHOOD BOULEVARD I FELL ASLEEP, CAUSING ME TO QUICKLY ACCELERATTE AND HIT A TREE HEAD ON APPROXIMATELY 40 MPH, ACCORDING TO MULTIPLE WITNESSES AND EMERGENCY RESPONDERS. NO AIRBAGS DEPLOYED IN THE CAR. MY FACE AND BODY HIT THE STEERING WHEEL, RESULTING IN 4 TEETH KNOCKED OUT, 8 SPINE DISC HERNIATIONS AND INJURIES, A HEART CONTUSION, WHIPLASH, CONCUSSION, CRACKED COLLAR BONE, AND MUCH BRUISING, AND BROKEN EYE GLASSES, RETRIEVED BY AN ATTENDING NEIGHBOR WITNESS. I WAS TOLD BY AN ATTENDING EMT THAT IF THE AIR BAGS DEPLOYED THESE INJURIES WOULD NOT HAVE OCCURRED. WHEN I ASKED MY INSURANCE AGENT HOW TO RETRIEVE MY PERSONAL ITEMS FROM THE CAR I WAS TOLD HE CAR WAS IMMEDIATELY DEEMED A TOTAL LOSS AND, WITHOUT MY KNOWLEDGE, MY INSURANCE CO. TRANSFERED MY HONDA TO THE WRECKING YARD TO BE FLATTENED. I SPOKE TO THE ACCIDENT ATTENDING RESCUE RESPONDERS AND FIREMEN. THEY SAID BASED ON THE WAY MY CAR HIT THE TREE HEAD ON AND THE IMPACT SPEED, THE AIRBAGS SHOULD HAVE DEPLOYED AND IF THE AIRBAGS WERE PRESENT IN THE CAR THEY MUST HAVE BEEN DEFECTIVE. I HAVE KEPT ALL WRITTEN PAPERWORK RESULTING FROM THIS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021672September 6, 2017
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:MECHANICAL
I ORDERED DRIVER SIDE AND PASSENGER SIDE VALUCRAFT BALL JOINT (PART NUMBER: VFA2084) FROM AUTOZONE.COM FOR MY CAR ,1997 HONDA CIVIC DX 2 DR COUPE ON 5/29/2016. THE BALL JOINTS WERE INSTALLED ON BOTH SIDES AND RAN FINE UNTIL ON 4/21/2017 BETWEEN 10-11PM PASSENGER SIDE VALUCRAFT BALL JOINT BROKE OFF BETWEEN STUD AND BALL WHILE I WAS MAKING LEFT TURN WITHOUT ANY WARNING SIGNS. PASSENGER SIDE CV AXLE WAS PULLED OUT OF TRANSMISSION AND BROKE APART AT INNER BOOT AREA. ABOUT 2/3 OF TRANSMISSION FLUID LEAKED OUT. PASSENGER SIDE WHEEL FELL INWARD. THE CAR?S BODY AROUND PASSENGER SIDE WHEEL AREA WAS DAMAGED. MY CAR COULDN?T BE MOVED AND HAD TO BE TOWED. FORTUNATELY, IT HAPPENED ON LOCAL ROAD AND NO OTHER CARS AROUND, OTHERWISE I COULD HAVE BEEN SERIOUSLY INJURED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944444January 11, 2017
AIR BAGS, ELECTRICAL SYSTEM
"TAKATA RECALL" MY AIRBAGS WENT OFF WHEN I WAS TURNING AND WENT OVER A A BUMP, AND CRACKED MY WINDSHIELD REALLY BAD ON THE PASSENGER SIDE. THE SRS RED LIGHT HAD BEEN ON FOR QUITE SOME TIME BEFORE THIS. WHEN THIS OCCURRED IT BLEW A FUSE AND I HAD TO HAVE IT TOWED. I DID NOT FILE A POLICE REPORT BECAUSE I ONLY HAVE LIABILITY INSURANCE FOR THE CAR SO INSURANCE DID NOT NEED IT. I HAVE ALSO HAD PROBLEMS WITH THE WIRING AND THE CRUISE CONTROL WOULD NOT WORK AND WOULD HONK THE HORN WHEN I TRIED TO USE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936283December 19, 2016
SEAT BELTS, STEERING, WHEELS
E-MAIL-[XXX].//.**[XXX]** INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872457June 3, 2016
AIR BAGS
TAKATA RECALL THE VEHICLE WAS INVOLVED IN A CRASH WHERE IT HIT A GUARD RAIL, FLIPPED AND CAUGHT ON FIRE, NEITHER AIR BAGS DEPLOYED!! MY DAUGHTER HAD TO BE TRANSPORTED TO THE HOSPITAL WITH INJURIES.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10863008May 4, 2016
STRUCTURE:BODY
THE ROOF AND DRIVERS SIDE DOOR BLACK PAINT PEELING. I HAVE SEEN A FEW OTHER SAME CARS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863014May 4, 2016
AIR BAGS
TAKATA RECALL: ON 11/21/2012 MY SON WAS SERIOUSLY INJURED IN A COLLISION WITH ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF HIM ON A HWY WHERE THE SPEED LIMIT IS 50 MPH. MY SON WAS ABLE TO BRAKE AND STEER TO AVOID THE COLLISION BUT STILL IMPACTED THE OTHER CAR'S LEFT REAR QUARTER-PANEL. AS A RESULT OF THE IMPACT, HIS AIRBAG DEPLOYED BUT WITH SUCH FORCE THAT IT SEPARATED FROM THE STEERING COLUMN AND EXITED THE VEHICLE. HE RECEIVED MAJOR FACIAL LACERATIONS AND FRACTURES IN ADDITION TO AN GAPING WOUND IN HIS WRIST. HE WAS TOLD BY SEVERAL ATTORNEYS THAT SINCE HIS CAR HAD JUST PASSED THE STATUTE OF REPOSE GATE OF 15 YR, HE COULD NOT HOPE TO BRING SUIT AGAINST HONDA/TAKATA. TO DATE, THERE DOES NOT APPEAR TO BE ANY EFFORT TO EXTEND THE RECALL PRIOR TO 2002 FOR HONDA VEHICLES. WHEN THE EXTERNAL CAR DAMAGE IS COMPARED TO THE DAMAGE INSIDE HIS VEHICLE, HIS EXTENSIVE INJURIES, AND IMAGES OF THE AIR BAG HARDWARE ARE STUDIED, THERE IS SUFFICIENT REASON TO SUSPECT THE HONDA AIR BAG'S DETONATION RATHER THAN DEPLOYMENT WAS THE MAJOR CONTRIBUTOR TO MY SON'S INJURIES. I UNDERSTAND THE REASONING BEHIND A STATUTE OF REPOSE BUT IN THIS CASE SUSPECT A DESIGN DEFICIENCY EXISTED PRIOR TO THE CAR'S AGE EXCEEDING THE ARBITRARY 15 YR GATE.*DT*JB *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10862668May 2, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I HAD CAR COMPUTER PROBLEMS, AIR CONDITIONING PROBLEM AND PAINT ON CAR BODY IS CRACKING. THESE PROBLEMS STARTED TO HAPPEN GRADUALLY, COMPUTER PROBLEMS HAPPENED WHILE I WAS DRIVING ON THE ROAD IN THE CITY; THE PAINT STARTED TO CRACK FOR MANY YEARS AND THE CAR LOOKS MISERABLE. THE AIR CONDITIONING BROKE DOWN DURING A SUMMER TIME, WHEN I HAD NO MONEY TO REPAIR IT AND HAD TO SUFFER DUE TO THE HIGH HEAT WEATHER. THERE IS ALSO A CRACK SOMEWHERE IN THE ENGINE, NOT SURE WHERE, WHICH CAN MAKE THINGS WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790291November 13, 2015
AIR BAGS
THE WARNING LIGHTS ARE ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734628July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 1997 HONDA CIVIC. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT A CRASH. AS A RESULT, THE AIR BAG CAUSED THE WINDSHIELD TO FRACTURE. THE DRIVER OF THE VEHICLE SUSTAINED HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10714062May 1, 2015
AIR BAGS
I GOT IN AN ACCIDENT BY MYSELF WHEN A DEER JUMPED OUT AND I SWERVED AND HIT A TREE. THE AIR BAG BLEW UP AND I HAVE BURNS ON MY FACE NECK AND ARM AND A GASH ON MY HEAD.I WENT TO THE HOSPITAL TO SEEK MEDICAL ATTENTION AND SHOWED THEM MY ARM. THEY WERE SHOCKED TO SEES THIRD DEGREE BURN ON MY ARM. SUCH A BURN THAT IT LEFT A LARGE HOLE THROUGH MY SWEATSHIRT. A CHARRED HOLE LIKE I WAS SET ON FIRE. THE NURSES AND DOCTORS SAID THEY HAD NEVER SEEN THAT HAPPEN BEFORE FROM AN AIRBAG. MY CAR NEVER SET FIRE ONCE. I FEEL THE AIRBAGS ARE DEFECTIVE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10692288March 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM
DATE AND MILEAGE ARE APPROXIMATE. THIS WAS MY WIFE'S CAR WHICH I VERY SELDOM DROVE. NOT LONG AFTER THE CAR WAS NEW, I DROVE IT AND THE FOLLOWING HAPPENED (THE DATE I'VE LISTED IS ONLY APPROXIMATE): I WAS DRIVING AT ABOUT 20MPH AND HAD TO STOP FOR A RED LIGHT. I TOOK MY FOOT OFF OF THE ACCELERATOR AND STEPPED ON THE BRAKE PEDAL. THE ENGINE RPM DID NOT SLOW DOWN TO IDLE, AND TRIED TO KEEP MOVING THE CAR FORWARD. I TURNED OFF THE IGNITION TO KEEP FROM HAVING A CRASH. THIS IS NOT AN ACCELERATOR PEDAL PROBLEM AS I SHALL EXPLAIN LATER. I CALLED THE HONDA DEALER AND WAS TOLD THAT IF IT HAPPENED AGAIN TO BRING THE CAR IN. I TOLD MY WIFE WHAT TO DO IF IT HAPPENED TO HER. EITHER IT NEVER HAPPENED TO HER OR IT DID AND SHE NEVER TOLD ME. MY WIFE DIED AT THE END OF JANUARY 2015. SINCE THEN, I HAVE SOMETIMES DRIVEN HER CIVIC. ABOUT 2-3 WEEKS AGO THE SAME PROBLEM OCCURRED: I HAD DRIVEN SEVERAL MILES AND HAD TO STOP. THE ENGINE RPM DID NOT SLOW! I IMMEDIATELY PUT THE AUTOMATIC TRANSMISSION INTO NEUTRAL AND THE ENGINE RPM IMMEDIATELY SLOWED TO IDLE. THIS IS NOT A STUCK ACCELERATOR PROBLEM BECAUSE, IF IT WERE, THE ENGINE RPM WOULD HAVE INCREASED WHEN I SHIFTED INTO NEUTRAL. IT IS NOT A BRAKE PROBLEM UNLESS THE BRAKES ARE SOMEHOW PHYSICALLY OR ELECTRONICALLY CONNECTED TO THE ENGINE RPM. YESTERDAY, MARCH 4, 2015, THE SAME PROBLEM OCCURRED TWICE AGAIN AFTER I HAD DRIVEN ONLY ABOUT 3 BLOCKS. IN BOTH CASES I TURNED OFF THE IGNITION TO PREVENT AN ACCIDENT. I HAD THE CAR TOWED TO THE DEALER. THE DEALER COULD FIND NOTHING WRONG WITH THE CAR. I HAVE CONTACTED HONDA USA ABOUT THIS SERIOUS SAFETY PROBLEM. NOTE: I HAVE SPENT ALMOST ALL OF MY PROFESSIONAL LIFE IN THE AREA OF SAFETY ANALYSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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