GMC Terrain Complaints

3,167 consumer complaints on file.

#11606707August 6, 2024
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS
The headliner fabric detached somehow from the panoramic track causing the fabric to hang down obstructing the rear and back window view causing a safety hazard. The automatic forward collision alert will come on for no reason since this has happened. The problem has not been reported to insurance or the manufacturer yet but GM is my next call. This is a safety hazard due to the obstruction of visibility to safely make turns or change lanes. This happened August 5th while driving with the windows up. It just dropped down still attached to the front of the track and the rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606319August 4, 2024
SERVICE BRAKES
The brakes failed with zero warning while driving. Car only has 60,000 miles. Extremely dangerous and it looks like it has been reported and known issue! It needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606374August 4, 2024
VISIBILITY/WIPER
I was driving my suv while it was raining heavily and my driver side wipers just stop working out of no where the passenger side still operates. I have not been to see if a dealer can fix it because I was unaware it was under recall so now I’m trying to find someone to fix it while under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606036August 2, 2024
POWER TRAIN, SUSPENSION
My transmission keeps sticking when I shift into drive or reverse. Just a couple of days ago, it happened the worst it has ever done before. I shifted into reverse and my vehicle was completely stopped when I shifted. I began to let off of the brakes and gently push the accelerator to start moving back, my vehicle then punched itself into reverse. I felt after that incident, something had to have been damaged. I’m almost afraid to drive my vehicle after that. When my vehicle punched itself into reverse, I was literally jolted towards the steering wheel and thankfully my seatbelt caught me. Incidents with the the shifting into drive or reverse have happened before, but never nearly as intense. About a year ago, I brought my vehicle in to my local GMC Dealership for a concern with my transmission shifting weirdly and holding itself in gear at an unnecessarily high RPM speed. The technician stated to me, “with these 9-speeds, they tend to get confused at various speeds”. I asked him to elaborate and he could not. These issues have now gotten worse. With my suspension, every turn I take, I get a kreaking sound from my front driver side wheel well. It sounds as if my tire if going to break off. I’ve done visual inspections and nothing out of the ordinary is noticeable to the eye. My vehicle is a 2019 with less than 40,000 miles on it. I should not be having all of these issues. I’m genuinely concerned for my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605673July 31, 2024
ENGINE
The contact owns a 2012 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer, but a diagnostic test was not performed. The contact was informed that the engine control module and the camshaft actuator solenoid were replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,843.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605744July 31, 2024
ENGINE
The vacuum pump locked up and sheered off the end of the cam shaft and made the cam skip timing and destroyed the motor. While driving no check engine likes till after i lost power. Luckly i was able to roll to a stop The pumps have been a problem the car is only 4yrs old and has 71000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605745July 31, 2024
FUEL/PROPULSION SYSTEM, ENGINE
SUV gets a slow down warning and it stops shuts off , it’s happened several times now I’m scared!!you wait few minutes it turns back on , mechanic said this a complain about this vehicle all the time , it has not been repaired I’m disabled with no money , I was on the highway and thank God I was on the slow lane if not I would have been killed by an eighteen wheeler. GMC is waiting for someone to die and probably address this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605416July 30, 2024
ENGINE
The contact owns a 2018 GMC Terrain. The contact stated while driving 45-50 MPH, a message indicating that the engine was not at full capacity was displayed. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 342,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605419July 30, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 GMC Terrain. The contact stated while driving approximately 70 MPH, the brakes inadvertently activated. There was no warning light illuminated. The vehicle was not drivable and was towed to the residence. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the vacuum pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact had the vehicle repaired several times; however, the failure persisted. The contact was also informed that the rotors needed to be replaced after the vehicle had been repaired several more times. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605444July 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605233July 29, 2024
SERVICE BRAKES, ENGINE
on two occasions the vacuum pump booster failed causing the vehicle to lose braking ability while traveling on a highway at highway speeds. The vehicles brake completely failed and were unable to be engaged. the part was initially replaced by the dealer at the owner's expense and then the same issue occurred only a few months later. the second occurrence cause additional damage to the camshaft and timing chain causing the vehicle to not even be able to start. The vehicle was inspected by the servicing dealer and found metal shavings in the oil as well as extensive damage to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604702July 26, 2024
ENGINE
The contact owns a 2014 GMC Terrain. The contact stated that after refueling the vehicle, the check engine warning light illuminated. The contact stated while driving at an undisclosed speed, the vehicle started shaking and vibrating and then stalled. The vehicle was examined by a local mechanic, who determined that the engine was damaged due to a lack of engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 147,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604413July 25, 2024
ENGINE, SERVICE BRAKES
The vacuum pump gears for the brake assist was shattered and metal parts were sent into the engine. I lost power brakes and was lucky to be able to stop the suv. The car was towed to a GMC dealer where it was diagnosed with a damaged exhaust cam, a shattered vacuum pump and metal pieces in the motor. Cost to fix $3200. This is a 2018 GMC Terrain with 112000 miles on it. I had a powertrane plus warrenty that was still valid but they refused to pay for anything. They claimed the vacuum pump caused the problem and it was not the engines fault. There were no warning check engine lights before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603465July 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 GMC Terrain. The contact stated while driving at approximately 65 MPH, the accelerator pedal was depressed to overtake another vehicle in the right lane and the RPM raised up 8,000 RPM. The contact stated that there was an abnormal banging sound coming from the engine compartment. The contact stated that smoke started coming from the front of the vehicle. The contact stated that the check engine and check oil warning lights were illuminated. The vehicle lost motive power and the contact pulled off the roadway and turned off the vehicle. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that a rod bearing had fractured and pierced the cylinder into the engine block. The contact was advised by the mechanic that the engine needed to be replaced. The vehicle was not repaired. The contact stated that prior to the engine failure, the contact was continuously adding oil to the engine. The contact was adding one quart of oil every week for more than 10 months. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603299July 18, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
I was in a car accident
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11601165July 11, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
The AC is very poor and no back AC units is bad for small children. Also, engine light for exhaust
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601236July 11, 2024
SERVICE BRAKES
As I was driving, brakes became very hard to press. I was barely able to slow down to bring the car to a complete stop. Brakes became very stiff and required a ton of force to come to a complete stop. This came with no warning signs or alerts from vehicle. It was only after this occurred that the Service Break Assist light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600806July 10, 2024
EXTERIOR LIGHTING
The contact owns a 2014 GMC Terrain. The contact stated that while driving at various speeds at night, the headlight illumination was inadequate. The contact used the high-beam headlights while driving at night. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 22V137000 (Exterior Lighting). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600926July 10, 2024
STRUCTURE:BODY
The rear bumper on these suvs have no impact strip any impact even under 1 mph will damage the car significantly and a person could suffer whiplash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600652July 9, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Was driving along and transmission downshifted (?) wouldn't change gears. Tachometer was like a race car. Just went wild. Limped it along to a dealership. They informed us it was probably the transmission. It was determined it was indeed the transmission. They also stated that they had 7 more waiting in the service area waiting for parts to repair. Ours was to be #8. We called the dealer we bought it from, they sent a tow truck and towed it to their service area. Luckily, I wasn't out on the interstate going 70 mph as I would have been in just a few more minutes. Very scary situation as I was in 3 lanes of traffic. It was in town, so traffic wasn't moving fast. I was 2 hours into my vacation. Needless to say, that put a damper on things. Had to rent a vehicle, unpack my vehicle and repack the rental. Oh, and by the was it is a 2024 Terrain with ONLY 2400 miles!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Terrain