GMC Terrain Complaints

3,167 consumer complaints on file.

#10891536July 29, 2016
UNKNOWN OR OTHER
THIS VEHICLE DOES NOT HAVE VENTS TO CIRCULATE HEAT/AC IN THE BACK SEAT. MAIN ISSUE IS IN THE SUMMER. MY TODDLER SON IS USUALLY SWEATING AND IN DISTRESS BECAUSE HE IS SO HOT. DESPITE HAVING THE A/C ON LOWEST TEMP, AND BLOWING AT THE HIGHEST SPEED, IT STILL DOES NOT CIRCULATE VERY WELL THROUGHOUT THE VEHICLE. SO, I'M FREEZING WHILE MY SON IS BURNING UP. MAKES TRAVELING DIFFICULT WITH AN UPSET CHILD. COME ON, GM, SMARTEN UP. YOU'RE BETTER THAN THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888583July 26, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A FUEL ODOR. THE CONTACT ALSO NOTICED THAT THE FUEL GAUGE WAS LOWERING. THE CONTACT EXITED THE VEHICLE AND NOTICED A PUDDLE UNDERNEATH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 09/27/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888844July 26, 2016
ENGINE, POWER TRAIN
WHILE ENTERING A FREEWAY ONRAMP, VEHICLE WOULD NOT ACCELERATE. PULLED OVER AND WAITED A FEW MINUTES. STARTED AND LIMPED TO THE NEAREST DEALER. TRANSMISSION WENT OUT AT 41K MILES, 5 YEARS "80 DAYS" (SEPT 2015) INTO OWNERSHIP! DEALER DID NOT OFFER TO DO AN FULL GOODWILL REPAIR, DESPITE THE LOW MILES AND 80 DAYS PAST THE WARRANTY. ENGINE CONSTANTLY USES/BURNS OIL. SERVICE DOCUMENTATION AVAILABLE ON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885676July 18, 2016
VISIBILITY/WIPER
7/18/16 WHILE DRIVING IN A DOWNPOUR TODAY ON A BUSY ROAD, THE WIPER LINKAGE BALL JOINT WHICH ATTACHES THE LINKAGE TO THE MOTOR FAILED. THIS MADE THE WIPERS STOP AND IMMEDIATELY ALL FORWARD VISIBILITY WAS OBSCURED. IT MADE IT VERY DIFFICULT TO FIND A PLACE TO PULL OFF WHILE SLOWING DOWN IN TRAFFIC. I WAS VERY LUCKY TO NOT HIT SOMEONE OR SOMETHING. THE PARTS STORES SELL AN ENTIRE NEW LINKAGE ASSEMBLY FOR AROUND $150. THE NYLON LINKAGE ASSEMBLY HANGS UPSIDE DOWN WHICH IS A VERY DANGEROUS FLAW IN THE GMC DESIGN AND SHOULD BE LOOKED INTO TO PREVENT TRAGEDY. RESPECTFULLY, LUCKY GUY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885364July 17, 2016
ENGINE
TICKING NOISE FROM ENGINE ALONG WITH EXCESS OIL CONSUMPTION. MECHANIC SAYS THIS DEFINITELY SHOULD BE A RECALL. TIMING CHAIN WILL NEED TO BE REPLACED. THERE IS A NOISE FROM THE ENGINE WHEN THE CAR IDLES AND ACCELERATING. IT CONSUMES APPROXIMATELY 2.5 EXTRA QUARTS OF OIL BETWEEN OIL CHANGES OF 3,000 MILE INTERVALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884236July 12, 2016
SEATS
DRIVERS SEAT QUIT GOING UP AND DOWN POSSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876823June 27, 2016
ENGINE
WHILE ON TRIP HOME FROM JACKSONVILLE MY CAR RAN HOT AT 62,000 MILES WHILE DRIVING.NO PREVIOUS WARNING OF ANY KIND. AFTER A LOT OF TOWING EXPENSES AND UNCESSARY REPLACEMENTS OF OTHER PARTS TO TRY AND FIX IT , I FINALLY HAD TO AGAIN HAVE IT TOWED TO DEALER. THERE I WAS TOLD THAT IT WAS A FAULTY CHAIN THAT COMES FROM ENGINE THAT DRIVES THE WATER PUMP TO WORK CORRECTLY. WELL, GMC KNEW OF THE PROBLEM . AS I FOUND OUT ,THEY HAD PUT AN EXTENDED WARRANTY ON THAT PART . NO RECALL, NO NOTIFICATION TO OWNERS THAT THIS COULD BECOME AN ISSUE. I WAS ON INTERSTATE 10 AND HAD THE CAR STALLED IN TRAFFIC I WOULD PROBABLY NOT BE HERE TODAY. THEY ARE FIXING THE CHAIN BUT NOW ALL OF A SUDDEN THEY ARE FINDING ALL KIND OF OTHER PROBLEMS WHILE IN THE MOTOR. I AM TRYING TO AT LEAST GET MY TOWING REIMBURSED . THIS IS ANOTHER EXAMPLE OF GMC TRYING TO CUT CORNERS INSTEAD OF ISSUING RECALL TO CORRECT THE FAULTY PART. I AM FURIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876722June 27, 2016
UNKNOWN OR OTHER
USES WAY TO MUCH OIL. WE HAVE TO KEEP ADDING OIL BETWEEN OIL CHANGES. THERE IS NO LEAKS ON THE GROUND FROM LEAKING OIL, IT JUST BURNS OIL FAST. WE HAVE TO CHECK THE OIL AT EVERY FILL UP AND MOST OF THE TIME WE ARE ADDING ABOUT 2 QT. OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876065June 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50. UPDATED 08/17/16*LJ THE CONSUMER STATED THE VEHICLE WENT INTO NEUTRAL AND SHE HAD TO COAST TO THE SIDE OF THE ROAD. WHEN THE CONSUMER PARKED THE VEHICLE, IT WOULD NOT SHIFT INTO GEAR. UPDATED 10/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876203June 23, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE IDLING, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE DASHBOARD LIGHTS SUDDENLY BEGAN TO DIM AND THE SPEED REDUCED TO 15 MPH. THE "ENGINE POWER REDUCED" MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND THE ELECTRONIC CONTROL MODULE WAS REPLACED AND THE THROTTLE BODY WAS CLEANED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874111June 14, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE DEFROST DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DELAER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873519June 9, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PURCHASE MY TRUCK CERTIFIED USED AND I ALREADY HAVE TO DROP $1400 BECAUSE THE O2 SENSOR WENT OUT, THE EXHAUST MANIFOLD IS CRACKED AND THE HOSE THAT RECYCLES THE GAS (I'M GUESSING THE INTAKE VALVE) IS LEAKING! I STILL HAVE TO MAKE CAR PAYMENTS AND INSURANCE PAYMENTS WHICH TOTAL UP TO ABOUT $700 PER MONTH!!!! I AM REALLY DISSATISFIED AS MUCH AS I LOVE MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873112June 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ENGINE KEEPS SHUTTING OFF WHILE DRIVING; WOULD HAVE TO GUIDE THE CAR OFF THE ROAD AND RESTART. RADIO SHUTS OFF; ALL ELECTRICAL SYSTEMS SHUT OFF AND CAR WOULD HAVE TO BE RESTARTED. THIS HAS BEEN HAPPENING AFTER THE CAR WAS PURCHASED SPORADICALLY SINCE LAST YEAR. THE VEHICLE WAS TURNED IN FOR SERVICE ON THE ISSUE, HOWEVER I WAS INFORMED THAT THEY FOUND NOTHING WRONG. JUST THIS PAST WEEK TILL NOW, THE CARS ENGINE AND ELECTRICAL SYSTEM STARTING SHUTTING DOWN AGAIN WHILE DRIVING OR WHILE IN PARKING MODE AT LEAST MORE THAN 6 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871848June 1, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE CAR IS ONLY 5 YEARS OLD AND NOW THE COMPRESSOR AND CONDENSER ARE BROKEN AND NEED TO BE REPLACED. SEEM LIKE GM PRODUCTS AREN'T HOLDING UP VERY WELL. I HAD TO HAVE FREION ADDED LAST YEAR BECAUSE THE AC WOULDN'T WORK AND AGAIN THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871369May 29, 2016
ENGINE, POWER TRAIN
THE CAR CHECK ENGINE LIGHT WON'T GO OUT AND THE ONSTAR REP SAYS IT IS TRANSMISSION RELATED TO POSSIBLE TIMING CHAIN WHICH WAS REPLACED APROX 2 YEARS AGO AT THAT TIME THERE WAS NO WARNING AS THE CHECK ENGINE LIGHT COMING ON I TRAVEL ONLY HIGHWAY MOST OF THE TIME AND IM IN FEAR THAT THE CAR WILL STOP WITHOUT NOTICE I FEEL IF THE CHAIN IS THE ISSUE AGAIN THEY SHOULD MAKE GOOD ON THE CAR IT HAS APROX 71000. MILES AT THIS TIME AND IF IT STOPS ON HIGHWAY COULD BE CAUSE FOR DEATHS TO ME OR MAYBE SOMEONE ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871251May 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING UP A HILL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT HAD TO SLIGHTLY DEPRESS THE ACCELERATOR PEDAL AND THE BRAKE TO KEEP THE VEHICLE FROM ROLLING BACKWARDS. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED TO ROLL BACKWARDS. THE CONTACT STATED THAT THE CLUTCH WAS NOT DESIGNED TO HOLD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,900. UPDATED 07/13/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870199May 22, 2016
POWER TRAIN
IN OCTOBER 2015, I WAS DRIVING ON THE INTERSTATE IN A RURAL AREA, AND ACCELERATED TO PASS ANOTHER VEHICLE. MY PASSING SPEED WAS APPROXIMATELY 80 MPH. I MERGED BACK INTO THE RIGHT LANE AFTER PASSING, AND LET MY FOOT OFF THE GAS. CRUISE CONTROL WAS NOT ENGAGED. THE CAR CONTINUED AT THE PASSING SPEED, AND STARTED TO INCREASE IN SPEED. I WAITED A FEW SECONDS TO SEE WHAT WOULD HAPPEN BEFORE TAKING EVASIVE ACTION; AS THERE WERE NO OTHER CARS ON THE HIGHWAY AT THIS POINT. FOR 4-5 SECONDS THIS CONTINUED. I TAPPED THE BRAKE AND NO CHANGE WAS DETECTED. I THEN TAPPED THE ACCELERATOR PEDAL; AND THE SPEED DISENGAGED. VEHICLE WAS TAKEN TO DEALER; DIAGNOSTIC WAS RUN AND THEY COULD NOT DETECT A PROBLEM. DEALER WAS OF THE OPINION THAT THIS EVENT HAD SOMETHING TO DO WITH THE DRIVE TRAIN, THEY DROVE THE CAR BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THIS ALL SEEMED TO INDICATE THAT CRUISE CONTROL WAS ON; HOWEVER I AM SURE IT WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865346May 17, 2016
VISIBILITY/WIPER
IF WE USE ANY CLIMATE CONTROL SETTING BEFORE USING THE DEFROSTER, THEN TRY TO USE THE DEFROSTER, IT WILL ONLY BLOW COOL AIR. IF WE CHANGE THE SETTING TO VENT, HEAT OR A/C, WARM AIR WILL BLOW, BUT SWITCH IT BACK TO DEFROST AND ONLY COOL AIR BLOWS FROM IT. WE COULD NOT CLEAR THE WINDSHIELD OF FOG IN A WARM RAIN WITHOUT TURNING THE DEFROSTER ALL THE WAY TO HOT (95 DEGREES). AS THIS WAS IN THE MIDDLE OF SUMMER, IT WAS UNBEARABLY HOT IN THE CAR TRYING TO DRIVE. TOOK THE CAR TO 2 SERVICE DEPARTMENTS MULTIPLE TIMES, NO CODE SHOWS, SO NO FIX FOR THIS. WE ARE SENT BACK HOME WITH CAR AS IT IS. THE PROBLEM WAS NOTICED JUST AFTER BUYING THE CAR IN JULY 2015, AND CONTINUES TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865473May 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED WITHIN THE FIRST THIRTY DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND KEPT FOR LONGER THAN THREE WEEKS. THE CONTACT DID NOT RECEIVE AN INVOICE TO CONFIRM WHAT THE DEALER DIAGNOSED AND REPAIRED. THE CONTACT ALSO NOTICED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO DETERMINE IF A DEALER WOULD REPAIR THE VEHICLE OR A MECHANIC THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864861May 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I PURCHASED THIS VEHICLE LAST MAY 2015 WITH NO WARNING INDICATORS WORKING MY VEHICLE LOSS EXCESSIVE OIL AND NOW NEEDING A NEW ENGINE, HOW DOES A VEHICLE LOSE 4.5 QUARTS BETWEEN A OIL CHANGES. NOW I'M STUCK WITH THE COST OF REPAIRS FOR INSTALLING A NEW ENGINE AND THE EXTENDED WARRANTY AND GM MOTORS REFUSED TO HELP ME WITH REPAIRS. I HAVE SIX CHILDREN AT HOME I PROVIDE FOR AND NOW WILL BE EATING A NEW ENGINE AT THE DINNER TABLE FOR THE NEXT FOUR YEARS! THANKS A LOT GM FOR NOT LIVING UP TO YOUR NAME IM GOING TO TOYOTA NEXT VEHICLE. THE GOOD THING I WAS PARKED AT A STORE WHEN THE VEHICLE GAVE OUT WITH NO WARNING!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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