GMC Sierra Complaints

15,732 consumer complaints on file.

#10052109January 23, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE VEHICLE'S DRIVER SIDE SEAT BACK BOLT BROKE WITHOUT WARNING. *NM THE BOLTS ATTACHED THE SEAT BACK TO THE SEAT FRAME BROKE WHICH CAUSED THE SEAT TO RECLINE ALL THE WAY BACK AND NOT LOCK INTO POSITION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052257January 23, 2004
SEAT BELTS:FRONT
THE FRONT SEAT BELTS WERE PROBLEMATIC AND WOULD LOCK BUT WOULDN'T EXPAND. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042278January 23, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER APPLIED THE BRAKES TO STOP BUT THEY FAILED TO WORK PROPERLY. THE PEDAL WENT TO THE FLOOR WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT THE CAUSE HAS YET TO BE DETERMINED. *NLM THE PROBLEM WAS DUE TO CORROSION ON THE ELECTRONIC SENSOR. THIS GAVE A SIGNAL TO THE BRAKE CONTROL CIRCUIT, THAT THE WHEELS WERE STOPPED AT ZERO ROTATION AND THE CONTROL CIRCUIT THEN RELEASED THE BRAKE(S) ON THE VEHICLE . *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054704January 22, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAVE A 2003 GMC SIERRA 2500HD. THE FOUR WHEEL DRIVE WORKS INTERMITTENTLY. ACCORDING TO GMC DOCUMENT ID#1400441 THERE IS NO FIX FOR THIS PROBLEM NOW. HOWEVER, THEY ARE WORKING ON THE PROBLEM AND AS SOON AS A FIX IS AVAILABLE THEY WILL MAKE THE REPAIRS IN THE TRUCKS. THIS PROBLEM APPLIES TO 2003 AND 2004 K SERIES. THESE TRUCKS ARE NOT ONLY USED PERSONAL BUT IN SOME CASES, ALSO IN EMERGENCY RESCUE AND FIRE SERVICES WHERE THE 4 WHEEL DRIVE MAY BE NEEDED TO GAIN ACCESS TO PATIENTS. I CAN BE CONTACTED FOR FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048490January 22, 2004
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING AT 45 MPH, THE VEHICLE WAS VIOLENTLY THROWN ABOUT AND SKIDDED TO A STOP.*MR UPON INSPECTION OF THE VEHICLE IT WAS NOTED THAT THE FRONT AXLE VENT PLUG BROKE AND ALL THE OIL LEAKED OUT AND CAUSED THE DIFFERENTIAL TO SEIZE. FROM WHAT THE CONSUMER UNDERSTOOD THERE WAS LITTLE OR NO PROTECTION, SUCH A SHIELD OR GUARD, TO DEFLECT OBJECTS FROM STRIKING THE ASSEMBLY. *NLM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054560January 21, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
I OWN A 2001 GMC 2500HD 4WD, AUTOMATIC TRANSMISSION, EXTENDED CAB, SHORTBED, 6.0 LITRE GAS ENGINE. PURCHASED IN OCTOBER 2000. THE TRUCK IS COMPLETELY STOCK EXCEPT FOR AN TIRE UPGRADE TO 285/75 R16. ON DEC 17, 2003, I TOOK A WIDE LEFT TURN ON TO A STREET. AFTER MAKING THE FIRST LEFT, THE STEERING FELT STRANGE. WHILE MAKING THE SECOND LEFT THE POWER STEERING DISAPPEARED COMPLETELY AND SO DID THE BRAKES. THE VEHICLE WAS NOW HEADING TOO WIDE RIGHT AND I WAS STOMPING ON THE BRAKES TO TRY AND STOP IT. I ALMOST RAN INTO A POST TO THE RIGHT OF THE TURN. LUCKILY THERE WAS NO TRAFFIC AND I WAS ABLE TO BRING THE TRUCK TO A STOP. THE POWER STEERING WAS COMPLETELY GONE AND SO WERE POWER BRAKES. I HAD TO MUSCLE THE 8600 LB. TRUCK BACK AND FINISH THE TURN IN A VERY PHYSICAL MANNER. THIS WAS NO EASY TASK. I DROVE IT A SHORT WAY HOME VERY SLOWLY AND WITH GREAT DIFFICULTY. I DISCOVERED THE POWER STEERING PULLEY SHAFT HAD SHEARED INSIDE THE POWER STEERING PUMP. I REPLACED THE POWER STEERING PUMP.THE DAY AFTER THE SECOND UNIT WAS INSTALLED, THE VERY SAME THING HAPPENED AGAIN. I SNAPPED THE SAME SHAFT ON THE SECOND PUMP. FEARING I HAD JUST RECEIVED A BAD PART, I AGAIN REPLACED THE POWER STEERING PUMP. I SPOKE TO MANY MECHANICS SPECIALIZING IN FRONT END AND STEERING WORK. THEY HAVE ALL CONFIRMED THAT THIS IS THE SAME PUMP THAT HAS BEEN USED IN OLDER GM TRUCK MODELS. THE ONLY DIFFERENCE IS NOW THE PUMP PROVIDES ADDITIONAL WORK TO THE POWER BRAKE ASSIST. THIS IS BEYOND THE ABILITY OF THE OLDER DESIGN PUMP, ORIGINALLY ONLY DESIGNED TO PROVIDE POWER STEERING. THE SITUATION THAT MOST COMMONLY OCCURS WHEN THIS PUMP FAILS IS USUALLY WHEN THE VEHICLE IS IN MOTION AND DURING A TURN. TO LOSE CONTROL OF THESE HEAVY TRUCKS IN THIS INSTANCE IS DANGEROUS AND COULD VERY LIKELY CAUSE AND ACCIDENT. I AM VERY CONCERNED ABOUT THE DESIGN OF THIS CRITICAL COMPONENT AND THE IMMEDIATE LOSS OF VEHICLE CONTROL THAT HAPPENED TO ME. THERE ARE MANY OF THESE TRUCKS OUT THERE THAT HAVE THIS SAME FLAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055514January 21, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN:DRIVELINE:DRIVESHAFT
THERE WAS AN ELECTRICAL SHORT IN THE TRANSFER CASE THAT RESULTED IN VEHICLE ENGAGING INTO 2-WHEEL DRIVE OR 4-WHEEL DRIVE BY ITSELF. DEALERSHIP REPLACED THE FAILED PART. ALSO, FRONT DRIVESHAFT WAS LOOSE, CAUSING THE FRONT WHEEL TO VIBRATE/SHAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055588January 21, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKES. PEDAL WENT ALL THE WAY DOWN, RESULTING IN EXTENDED STOPPING DISTANCE. THIS VEHICLE WAS UNSAFE TO DRIVE. HOWEVER, DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054486January 20, 2004
STEERING
INTERMITANT POWER STEERING FAILURE ESPECIALLY LEFT TURNS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054393January 18, 2004
STEERING
POWER STEERING FAILURE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055261January 16, 2004
SERVICE BRAKES, HYDRAULIC
ON 7 SEPARATE OCCASIONS THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ON. THE SERVICE BRAKE SYSTEM MESSAGE ALSO ILLUMINATED ON THE DASH. THE BRAKES ROTORS FAILED. THE DEALERSHIP INDICATED THAT THIS WAS DUE TO THE ASBESTOS BRAKE PADS BEING USED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070942January 15, 2004
POWER TRAIN
TODAY WHILE TRYING TO PARK MY TRUCK, I PULLED INTO A PARKING SPOT AND WAS GOING TO BACK UP, WHEN I HEARD A WHIRRING NOISE. I PUT THE TRUCK BACK IN NEUTRAL,NOISE WAS GONE, BACK IN REVERSE NOISE HAS RETURNED. NO REVERSE. I ABANDONED PARKING AND DROVE HOME. I HAD ALL FORWARD GEARS. WHEN I RETURNED HOME, I PUT THE TRUCK IN PARK..... NO PARK THE TRUCK ROLLED AHEAD AND ALMOST HIT ANOTHER VEHICLE. CALLED GMC, WAS TOLD TO TAKE TO DEALER. SERVICE MANAGER SAID THE PROBLEM WAS THE REACTION SUN GEAR AND SHELL INTERNAL IN TRANSMISSION. VERY COMMON PROBLEM. THIS IS MORE THAN JUST A FAILED TRANSMISSION, ITS A SAFETY ISSUE WITH NO PARK IN TRANSMISSION. GMC BASICALLY TOLD ME I AM S.O.L., AND WOULD NOT ACKNOWLEDGE THE PROBLEM WITH NO PARK AND THAT SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071028January 15, 2004
STEERING
FRONT STEERING TIE RODS FOLDED IN HALF ON TWO OCCASSIONS WHILE CLIMBING A HILL OFF ROAD. ALL STEERING WAS LOST MID WAY UP THE HILL, WITH NO WAY TO STEER THE VEHICLE. THIS WAS COVERED UNDER MANUFACTURER WARRANTY. I AM AFFRAID TO DRIVE THE VEHICLE. IT IS IN THE SHOP AS WE SPEAK FOR THE SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071042January 15, 2004
POWER TRAIN, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER
ON MAY 31ST, THE REAR END DIFFERENTIAL ASSEMBLY EXPLODED SENDING THE PINON THRU THE HOUSING AND THE REAR AXLE CAUGHT ON FIRE. THE TRUCK WAS IN THE SHOP (PERRY CHEVEROLET, INC., COLUMBIA, MO)UNTIL 6-9-03. WHEN I ARRIVED IN BOZEMAN, MT ON 7-2-03 I WAS HAVING PROBLEMS WITH THE WIRING. THERE WAS A FIRE WHEN I PLUGGED THE RV ELECTRICAL PLUG INTO THE TRUCK'S TRAILER PLUG. THERE WAS ALSO A BLOWN REAR TAIL LIGHT BULB. IN BOZMAN, THEY REPLACED THE COMPLETE WIRING HARNESS, THE TOW RECEPTACLE AND 2 FUSE KITS. IT WAS THE OPINION OF THE SHOP IN BOZEMAN (J.C.BILLION, GMC) THAT THE WIRING DAMAGE WAS PART OF THE ORIGINAL FIRE AND DIFFERENTIAL ASSEMBLY DAMAGE. ALTHOUGH GMC PAID FOR MY OUT OF POCKET EXPENSES AND FOR THE WARANTY WORK, I AM LEFT TO WONDER WHAT WILL HAPPEN NEXT AND JUST HOW SAFE AM I GOING TO BE IN THIS TRUCK? I SELECTED A TRUCK BIGGER THAN WHAT I NEEDED AT THE CURRENT TIME, THINKING THAT IF I REPLACED MY TRAVEL TRAILER IN THE FUTURE, I WOULD NOT HAVE TO TRADE TRUCKS ALSO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10071216January 15, 2004
EQUIPMENT, SERVICE BRAKES, HYDRAULIC, POWER TRAIN, UNKNOWN OR OTHER, SEAT BELTS, TIRES
#1 TRANSMISSION. SLIPS OUT OF GEAR INTO NUETRAL WHILE DRIVING AT HIGHWAY SPEEDS. MUST COAST OVER TO SIDE OF ROAD, TURN OFF ENGINE, WAIT, RESTART AND CONTINUE ON. NARROWLY CAUSED A COLLISION WITH A SEMI TRUCK WHILE COASTING TO SIDE OF ROAD. COMPLAINED TO DEALER NUMEROUS TIMES, SAID THEY COULD NOT FIND ANYTHING WRONG. NOW TRANS IS LOCKED IN 2ND GEAR AND WON'T SHIFT TO A HIGHER GEAR. #2 PAINT. STARTED CHIPPING WITHIN 6 MONTHS OLD AND LESS THAN 2500 MILES. DEALERS SAID NOTHING COULD BE DONE. ROOF IS NOW RUSTED THROUGH AND HEADLINER IS HANGING DOWN. DEALER AND ZONE REP SAY GMC IS NOT RESPONSIBLE AND REFUSE TO REPAIR AND REPAINT. #3 SEAT BELT RETRACTOR. DRIVER'S SEAT BELT WILL NOT RETRACT AND IS VERY LOOSE. IT WOULD NOT PREVENT INJURY OR DEATH IF INVOLVED IN A CRASH. DEALER AND ZONE REP DENY RESPONSIBILITY AND REFUSE TO REPAIR EXCEPT AT MY EXPENSE. #4 RADIO. RADIO HAS BEEN REPLACED 3 TIMES BY THE DEALER SINCE NEW AND THEY REFUSE TO REPLACE OR REPAIR IT AGAIN. VOLUME MUST BE TURNED UP ALL THE WAY TO BE HEARD. THIS IS THE EXACT SAME PROBLEM WITH EVERY RADIO THEY SAY THEY HAVE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071240January 15, 2004
STRUCTURE
THIS VEHICLE WAS BOUGHT BRAND NEW AND REPRESENTED AS SUCH. UPON DELIVERY OF THE VEHICLE, MY HUSBAND NOTICED THE BED WAS 2 CROOKED ON THE BODY. THE VEHICLE WAS RETURNED TO LEACHMAN MOTORS WHO IN TURN STATING IT WAS A FACTORY DEFECT. THE ATTEMPTED TO REPAIR THE VEHICLE BY BENDING THE FRAME. THIS WAS UNACCEPTABLE. GM BLAMES LEACHMAN - LEACHMAN BLAMES GM AND WE HAVE RETURNED THE VEHICLE TO LEACHMAN BUT CONTINUE TO MAKE TRUCK PAYMENTS OF $452. SO AS NOT TO RUIN OUR CREDIT. NOW WE HAVE NO TRUCK AND NO-ONE IS HELPING US!! THIS TRUCK WAS SOLD AS A BRAND NEW VEHICLE. FOR $34,000. WE SHOULD HAVE A PERFECT TRUCK - NOT ONE WITH A BENT FRAME AND CROOKED BED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071252January 15, 2004
POWER TRAIN, UNKNOWN OR OTHER
REPLACED THE TRANSMISSION 4 TIMES, RECALL ON SEATS WERE FIXED BUT BOLTS KEEP BREAKING SO I BOUGHT NEW SEATS OF A DIFFERNT STYLE AND REPLACED THEM AFTER A 5 YEAR PROBLEM. PAINT HAS BEEN FLAKING OFF THE TRUCK FOR APPOXIMATELY 4 YRS AND I CANT GET THE DEALER OR GM TO DO ANYTHING WITH THIS PAINT PROBLEM. THEY SAY IT IS BECAUSE I AM THE SECOND OWNER. THE TRUCK WAS IN AN ACCIDENT BUT THE TOP OF THE CAB AND THE BED IS ALL THAT NEEDS PAINTED, AND THEY WERE NOT DAMAGED IN ANYWAY BECAUSE OF THE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071284January 15, 2004
ENGINE AND ENGINE COOLING
THE ENGINE STARTED TO LOSE POWER ON A HILL AND BY THE TIME WE GOT TO THE TOP THE ENGINE WAS MAKING A TRERRIBLE SOUND. ALL THE GUAGES WERE READING NORMAL. THE GMC DEALER OR EVEN HEAD OFFICE ARE NOT WILLING TO REPLACE THE MOTOR. I FEEL THAT THEY SHOULD REPLACE THE MOTOR FOR IT IS NOT OUR FAULT THAT THIS HAPPEN. WE MAIMTAINED THE TRUCK TO THE HIGHEST STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071382January 15, 2004
SERVICE BRAKES, HYDRAULIC
ON OCCASION WHEN BRAKE IS APPLIED THERE IS SUDDEN LOSS OF. RESULTING IN HAVING TO APPLY FULL PRESSURE TO THE BRAKE PEDAL AND EVENTUALLY COMING TO A GRADUAL STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069211January 15, 2004
SERVICE BRAKES, HYDRAULIC
ABS MOTOR WOULD NOT STOP RUNNING - HAD TO REMOVE FUSE. ECB MODULE, AND TAMPER PROOF BOLTS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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