GMC Sierra Complaints

15,732 consumer complaints on file.

#10060072March 1, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
A NEIGHBOR AND I WERE TRYING TO OFF LOAD A LARGE ROCK 500 (LBS) FROM MY TRUCK WHEN WE GOT IT TO THE TAILGATE THE TAILGATE BENT, THEN THE SUPPORT STRAP ON THE DRIVERS SIDE BROKE SENDING MY NEIGHBOR AND I AND THE ROCK TO THE GROUND. I FEEL THAT THIS IS A PROBLEM THAT YOU SHOULD LOOK INTO. THANKS [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060053February 29, 2004
STRUCTURE:BODY:TAILGATE
MY 2000 GMC SIERRA TRUCK TAILGATE WILL NOT LATCH. IT FALLS DOWN WHILE TRUCK IS MOVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059980February 28, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
BOTH TAILGATE CABLES FAILED WITHOUT WARNING, DUMPING MYSELF AND THE DESK THAT I WAS LOADING ONTO THE GARAGE FLOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059095February 27, 2004
STEERING
WHEN YOU START THE MOTOR AT ANY TIME YOU HERE KNOCKING NOISES COMING FROM THE MOTOR.WHEN YOU START TO SLOW DOWN THERE IS A RUBBING OR BUMPING NOISE COMING FROM THE DRIVERS SIDE. IT SEEMS TO BE COMING UP THROUGH THE BRAKE PEDAL. ALSO BRAKE PEDAL IS LOOSE WITH NO ADJUSTMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059100February 27, 2004
TIRES:TREAD/BELT
A FIRESTONE STEELTEX AT (245-75 R16 LR E) MOUNTED ON THE LR OF MY 2002 GMC SIERRA 2500HD FAILED WHILE DRIVING ON HIWAY 58 IN THE VICINITY OF TEHACHEPI CA AT APPROX 1630 HRS. THE TREAD SEPARATED FROM THE SIDEWALL/BODY OF THE TIRE EXPOSING STEELBELTS. THE TREAD WAS NOT RECOVERABLE. THE FAILED TIRE DID NOT EXPLODE OR DISINTEGRATE AND REMAINED INFLATED. THE TIRE HAD ACCUMULATED 32650 MILES SINCE NEW (OEM TIRE) WITHOUT INCIDENT. ALL FOUR TIRES WERE INFLATED TO 75PSI AT 0630 AM THAT MORNING IN VACAVILLE CA, AND CHECKED IN BAKERFIELD DURING A FUEL STOP. ALL TIRES WERE WITHIN 1 LB OF ANOTHER AND REGISTERED 84 PSI (WARM INFLATION PRESSURE). CONTACT WITH FIRESTONE INDICATED THAT THE TIRE SHOULD BE INSPECTED BY FIRESTONE ENGINEERS TO DETERMINE THE CAUSE OF THE FAILURE. THE TIRE WAS SHIPPED IN ACCORDANCE WITH THEIR INSTRUCTIONS. FIRESTONE ENGINEERS CONCLUDED THAT THE TIRE WAS "OPERATED FOR A PERIOD OF TIME AT A PRESSURE INSUFFICIENT FOR THE LOAD BEING CARRIED". THE LOAD ON THE TIRE WAS ESTIMATED NOT TO EXCEED 2500 LBS. THE FAILED TIRE RETAINED NEARLY 70 PSI WHEN CHECKED IMMEDIATELY AFTER THE FAILURE DESPITE A SMALL LEAK FROM THE SEPARATION. THE TIRE WAS NOT DAMAGED BY ROAD HAZARDS OR OTHERWISE SUBJECTED TO NEGLECT. ALL TIRES WERE ROUTINELY ROTATED AT 7500 MILES INTERVALS AND MOST RECENTLY ROTATED AT 30000 MILES. FIRESTONE HAS BEEN ASKED TO PROVIDE SCIENTIFIC EVIDENCE TO SUPPORT THEIR ASSERTION THAT THE TIRE WAS NOT DEFECTIVE BUT HAS FAILED TO DO SO. I HAVE RETAINED ALL FOUR TIRES AND WILL PROVIDE THEM FOR INDEPENDENT INSPECTION. I HAVE MADE ONE FINAL REQUEST FOR INFORMATION REGARDING THE METHOD OF INSPECTION AND THE DOCUMENTATION OF THOSE RESULTS. I HAVE HEARD NOTHING FROMFIRESTONE AS OF 26 FEB 04. THE DEALERSHIP ON RECORD AS SELLING THE VEHICLE/TIRES INSISTED WITHOUT HESITATION THE TIRE FAILED DUE TO A MANUFACTURING DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060945February 27, 2004
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
AT 40,000 MILES UNIVERSAL JOINTS FAILED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059040February 26, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TAILGATE STRAPS BREAK FOR NO REASON. I HAVE REPLACED THEM TWICE WITH IN THE PAST 4 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058938February 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER, PARKING BRAKE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
#1, I SPENT 1,164.73 TO HAVE MY ANTI-LOCK BRAKES REPAIRED AT A DEALER. I FOUND A SAFETY RECALL OF 1.4 MILLION REPORTS OF BRAKE FAILURE,WITH KELSY-HAVE PARTS ("KCB4"AND "EBC4"UNITS).WHY IF I HAD TO SPEND OVER $ 1,100.00 TO HAVE MY TRUCK REPAIRED WAS I NOT NOTIFIED????? #2 MY EMERGENCY FLASHERS BUTTON IS JAMMED AND THE DEALER WANTS 485.00 TO REPAIR. I HAD THE WINDSHIELD WIPER REPAIRED. WHY IS MY EMERGENCY EQUIPMENT FAILING? AND THERE IS NO RECALL NOTICE!!!! #3 MY EMERGENCY BRAKE CABLE AND HANDLE-BOTH BROKE. HOW MUCH IS A DEALER GOING TO RIP ME OFF TO REPAIR. #4 I HAD TO REPAIR THE COLD SOLDER JOINTS ON MY HOT/COLD SWITCH SO MY A/C WOULD RUN COLD. ONCE AGAIN THE DEALER WANTED TO REPLACE THE WHOLE UNIT-"RIP ME OFF!!" #5 WHY AFTER ALMOST 100 YEARS CANT A CAR MAKER BUILD THEIR CARS BETTER RATHER THAN CAUSING THE CONSUMER TO KEEP THE PARTS/SERVICE INDUSTRY BOOMING. IF MY OLD MAN WASN'T SHOT BY A ?!@#$% FIGHTER PLANE I WOULD BUY FROM THE ?!@#$%, BUT I HAVE NO CHOICE BUT TO BUY AMERICAN (BECAUSE I AM ONE)!!!!!!!!!!!!!!!!! #6 ONE LAST THING WHEN I HAD MY FUEL INJECTORS "CLEANED" THE F/N DEALER JUST PUMPED ALMOST 60 LBS OF AIR IN MY TIRES.(SOME CLEANING)??????*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058940February 25, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
I HAVE REPLACED 1 CABLE ON MY 2002 GMC AT 28000 MILE AND HAVE ANTHER ONE THAT BROKE RECENTLY AT 33000 MILE BUT HAVEN'T REPLACED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058942February 25, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
FAILURE OF BOTH TAILGATE CABLES, CAUSING THE PERSON STANDING ON THE TAILGATE TO FALL TO THE GROUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059758February 25, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE DRIVING WITH TAILGATE DOWN IT DETACHED FROM THE VEHICLE. TAILGATE ASSEMBLY WAS NOT REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059782February 25, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CONSUMER STATED WHILE VEHICLE STANDING AT A STOP TAILGATE STEEL STRAPS BROKE, CAUSING TAILGATE TO DROP.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058988February 25, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE CABLE SNAPPED UNDER A WEIGHT BEARING LOAD CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059651February 24, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE BACKING OUT CONSUMER HEARD A LOUD BANG. CONSUMER INSPECTED VEHICLE, AND NOTICED TAILGATE DROPPED OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058919February 24, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CABLE SUPPORTING TAILGATE OF 2000 GMC K2500 FAILED UNEXPECTEDLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055483February 24, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE DEALERSHIP WAS UNABLE TO INSTALL A RELAY SWITCH BECAUSE OF A WIRING CHANGE FROM THE 2000 MODELS. THE LOW AND HIGH BEAM CAME ON SEPARATELY. WHEN IT SNOWED AND THE HIGH BEAM WAS ON, SNOW BUILD UP ON THE LOW BEAM. WHEN THIS OCCURRED IT CREATED A LAYER OF SNOW, AND CONSUMER WAS UNABLE TO CHANGE BACK TO LOW BEAM. *AK THE MECHANICS REPORTED THAT THERE WAS AND INCOMPATIBILITY'S OF THE PREVIOUSLY USED RELAY. GMC WOULD NOT CORRECT THE PROBLEM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054029February 24, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE CABLE BROKE WHILE LOADING AN ATV BIKE. AS RESULT, THE BIKE FLIPPED BACKWARDS AND INJURED CONSUMER'S HANDS. THIS FAILURE WAS CAUSED BY RUST DEVELOPING IN THE CABLE. *AK THE CONSUMER HAS MET OTHER CONSUMER'S WHO HAVE EXPERIENCED THE SAME PROBLEM. *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10046075February 24, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHEN IT RAINS WATER COLLECTS IN THE ELBOW OF THE RUBBER SLEEVE COVERING THE SUPPORT CABLE HOLDING THE TAILGATE UP. THE WATER IN THE ELBOW CAUSED BOTH CABLES TO CORRODE AND BREAK. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058682February 22, 2004
TIRES
I HAVE A GMC SIERRA 1550HD TRUCK. PURCHASED IN 2001. IT CURRENTLY HAS 62,000 MILES. IT CAME WITH FIRESTONE 245X75X16 TIRES. SINCE I HAVE HAD THIS VEHICLE BOTH REAR TIRES OF THE SAME DESCRIPTION HAS HAD FAILURES WITHIN MONTHS OF EACH OTHER. THE TIRES DEVELOPED LARGE HUMPS ON THE TREAD AREA WHILE DRIVING AT HIGHWAY SPEED CAUSING THE VEHICLE TO SHUDDER DRASTICALLY AND BECOME UNSTABLE. THIS IS OF PARTICULAR CONCERN TO ME SINCE IN BOTH CASES I HAD MY FAMILY WITH ME WHICH INCLUDES A BABY AND A 10 YEAR OLD IN THE VEHICLE. WHAT CAN BE DONE ABOUT MY COMPLAINT AND IS THERE CONCERN FOR OTHER CONSUMERS WHO MAY BE RIDING ON THIS PARTICULAR TIRE AS WELL? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058674February 21, 2004
VEHICLE SPEED CONTROL
I JUST BOUGHT A 2000 GMC SIERRA 1500 PICKUP WITH THE 5.3 LITER ENGINE. THE THROTTLE STICKS WHEN YOU START OFF IN IT FROM A STOPPED POSITION. THE ACCELERATOR HAS A TIGHT SPOT IN IT WHEN YOU FIRST PRESS ON IT. THIS CAN BE VERY DANGEROUS IF IT STICKS TOO MUCH WHEN IT BREAKS LOOSE THE TRUCK WILL GO FORWARD REAL QUICK AND YOU COULD HIT SOMEBODY OR SOMETHING. SOMEONE TOLD ME THAT THE BUTTERFLY HAD CARBON BUILT UP ON IT AND IT NEEDED CLEANING. I CALLED A GM DEALER AND TALKED TO THE SERVICE MANAGER AND HE SAID IT WAS REPORTED BEFORE AND HE WOULD CLEAN THE THROTTLE VALVE FOR $90.00. I THINK THIS SHOULD BE COVERED BY THE MANUFACTURER AND BESIDES IT WILL HAPPEN AGAIN WHEN CARBON BUILDS UP ON IT AGAIN. A PERMANENT FIX NEEDS TO BE PUT IN PLACE AS A RECALL ITEM I THINK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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