GMC Sierra Complaints

15,732 consumer complaints on file.

#10206944October 25, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC
POOR BRAKE SYSTEM PERFORMANCE-HAVE HAD ROTORS & DRUMS RESURFACED STARTING AT 24,500 MILES & AT 33,000 MILES . NOW AT ~36,000 MILES THE ROTORS & DRUMS NEED TO BE REPLACED!THIS IS MY EVERY DAY VEHICLE & IS NOT A WORK TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206730October 24, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE WHILE DRIVING.. HAD NO IDEA HOW FAST I WAS GOING, ENDED UP GETTING A SPEEDING TICKET AND HAD TO GET IT REPAIRED PER POLICE OFFICER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206764October 24, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IN MY 2003 GMC SIERRA SUDDENLY QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206694October 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 GMC SIERRA SPEEDOMETER STARTED ACTING UP. SHOWING MORE THAN 20 MPH OVER ACTUAL RATE OF SPEED AND STUCK AT HIGHER THAN ZERO WHEN NOT DRIVING. I FEEL IT IS RIDICULOUS THAT I HAVE TO PAY FOR REPLACEMENT OF THIS DEFECTIVE PART WHEN I HAVE ONLY 20,000 MILES ON MY VEHICLE. YES ONLY 20K! I DRIVE IT INFREQUENTLY BUT I AM OUT OF MY 3YR WARRANTY. THIS IS A KNOWN PROBLEM THAT GM NEEDS TO ADDRESS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206709October 23, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SENSOR FAILURE. AT LOW SPEEDS THE ABS WORK EVEN WHEN WHEELS ARE NOT LOCKED UP. THE FIRST TIME I EXPERIENCED THIS WAS PULLING A 7000LB TRAILER. I HAD TO DIVERT THE TRUCK AND TRAILER ONTO THE SHOULDER TO AVOID PLOWING INTO TRAFFIC IN FRONT OF ME. THIS APPEARS TO BE A VERY EXPENSIVE REPAIR TO MAKE, REPLACING THE FRONT WHEEL HUB ASSEMBLIES. CURRENTLY WE HAVE HAD TO DISCONNECT ONE OF THE ABS SENSORS TO KEEP THE ABS FROM ACTIVATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206599October 23, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
OUTSIDE PASSENGER SIDE REAR VIEW MIRROR DEFROST DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206609October 23, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HVAC SYSTEM WILL HANG UP ON DEFROST, IT WILL NOT RETURN TO ANY OTHER POSITION UNTIL VEHICLE IS RESTARTED WITH SWITCH IN DIFFERENT POSITION. ALSO WHEN USING VENT ON THE HIGHER FAN SETTINGS YOU CAN HEAR AND FEEL A SURGING OF AIR THE FAN IS NOT A PRODUCING A CONSTANT FLOW OF AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206430October 21, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
REFERENCE A GMC 2004 SIERRA 3500 4 WHEEL DRIVE PICK UP TRUCK, 6.6L DIESEL ENGINE WITH 6 SPEED MANUAL TRANSMISSION. THE MOLDED RUBBER AROUND THE DRIVELINE CENTER SUPPORT CARRIER BEARING (PART # 12472424) DRY ROTTED CAUSING DRIVELINE VIBRATION THAT, IN TURN CAUSED THE TRANSFER CASE TO FAIL. THE VIBRATION WAS SLIGHT AND NOT CONSTANT, NOT INDICATING A MAJOR PROBLEM. THE PART IN QUESTION IS A NON-SERVICEABLE PART, PREVENTIVE MAINTENANCE DID NOT AND WOULD NOT PREVENT THIS FAILURE. THE TRANSFER CASE WAS TOTALLY DESTROYED AND WAS ON THE VERGE OF TOTAL LOCK UP WHICH WOULD HAVE CAUSED THE REAR WHEELS TO LOCK UP UNDER NORMAL DRIVING CONDITIONS. THE COST TO FIX THIS PROBLEM IS OVER $3000 DOLLARS TO HAVE THE DEALER DO THE REPAIRS. SINCE I AM A COMPETENT MECHANIC, I INSPECTED AND FOUND THIS PROBLEM WHEN I FIRST NOTICED A SLIGHT VIBRATION, MOST VEHICLE OWNERS WOULD HAVE DRIVEN THE TRUCK UNTIL THE WHEELS LOCKED UP POSSIBLY CAUSING A LIFE THREATENING CRASH. THE PART IN QUESTION IS WITHOUT A DOUBT A DEFECTIVE PART. IT IS MADE IN CHINA. WHILE MANY PARTS COMING FROM CHINA TODAY ARE OF SUFFICIENT QUALITY, CHINESE RUBBER IS SUBSTANDARD AND DRY ROTS IN ABOUT TWO YEARS UNDER MOST CIRCUMSTANCES. IT IS UNCONSCIONABLE FOR GM TO USE SUBSTANDARD PARTS IN SUCH CRITICAL AREAS OF THEIR VEHICLES. *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206185October 18, 2007
SUSPENSION:FRONT:HUB, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1999 GMC SIERRA 2500. THE CONTACT STATED THAT EVERY TIME HE APPROACHES A STOP AT APPROXIMATELY 10 MPH, THE ABS ENGAGES AND THE VEHICLE JERKS FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE DEALER STATED THAT THE HUB BEARING NEEDED TO BE REPLACED AT THE COST OF $1,700. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 96,000. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205940October 17, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE WRONG LUBRICATING GREASE WAS APPLIED TO THE STEERING COLUMN. THEY REPLACED THE GREASE, BUT THE FAILURE RECURRED TWO YEARS LATER. AS OF OCTOBER 17, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205945October 17, 2007
STEERING
WHINE AND CLUNKING SOUNDS IN THE DRIVERS SIDE WHEN STEERING, PARTICULARLY IN A LEFT TURN. ONE MECHANIC SAID IT WAS GREASE PROBLEM. NO WORD FROM GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206022October 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2000 GMC SIERRA 1500. WHILE DRIVING BETWEEN 3-5 MPH, THE VEHICLE REQUIRED INCREASED STOPPING DISTANCE. THE CONTACT WAS AFRAID THAT HE MIGHT STRIKE A PEDESTRIAN BECAUSE THE VEHICLE DOES NOT STOP WHEN THE BRAKE PEDAL IS DEPRESSED. THE FAILURE HAS BEEN OCCURRING FOR TWO MONTHS AND THE ABS WAS DISCONNECTED. THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) WAS PREVIOUSLY PERFORMED ON THE VEHICLE. THE DEALER STATED THAT THE ROTORS NEEDED TO BE REPLACED AT THE COST OF $1,300. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205813October 16, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 GMC 3500. WHILE DRIVING 35 MPH, THE CONTACT SWERVED TO AVOID A DEER AND STRUCK A CONCRETE WALL. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THERE WAS MINOR DAMAGE TO THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN INSPECTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10205890October 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER STICKS, FLUTTERS, OR DOSEN'T WORK AT ALL. I HAVE TAKEN MY TRUCK INTO THE DEALER MULTIPLE TIMES OVER A TWO YEAR PERIOD AND WAS TOLD THEY COULD NOT PIN POINT THE PROBLEM. I WAS RECENTLY TOLD THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND THERE IS A DEFECTIVE PART IN GM VEHICLES. THIS IS A SAFTEY HAZARD AND THERE SHOULD BE A RECALL FOR THIS AND IT SHOULD BE FIXED AT NO CHARGE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205681October 15, 2007
EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
TL*THE CONTACT OWNS A 2008 GMC SIERRA 2500. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE CAMPER WAS FULL OF DUST AND DIRT DUE TO HOLES UNDER THE VEHICLE AND AROUND THE TAILGATE. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN AND THEY INSTALLED A BED LINER. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205500October 12, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE AT A STOP SIGN, THE VEHICLE WAS IN DRIVE AND THE BRAKE PEDAL WAS APPLIED. THROUGH A REFLECTION, THE CONTACT NOTICED THAT THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE FAILURE OCCURRED WHEN THE BRAKE PEDAL WAS APPLIED AND THEN SLIGHTLY RELEASED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE, HOWEVER, THEY REPLACED THE BRAKE LIGHT SWITCH TWICE. THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 1,500 AND CURRENT MILEAGE WAS 3,500. THE CONSUMER STATED THAT THE SIERRAS ON THE LOT HAD THE SAME DEFECT. UPDATED 10/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205512October 12, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
WHILE DRIVING AT NIGHT, I TRIED TO SELECT HIGH BEAM WITH THE STEM MOUNTED LIGHT SWITCH. I HEARD A CHATTERING NOISE IN THE STEERING WHEEL AREA AND THE EXTERIOR LIGHTS FLICKERED DIMLY ON AND OFF. I ALSO SMELLED ELECTRICAL SMOKE. DESELECTING HIGH RESULTED IN LOW BEAM EXTERIOR LIGHT WITH NO CHATTERING, FLICKERING OR SMOKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205443October 11, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DRIVING 2006 GMC SIERRA PICK UP IN UTAH ON HWY 191 IN A CROSS COUNTRY MOVE AND PUSHED OFF THE ROAD TO THE SIDE BY A TRUCKER FRANTICLY TELLING ME TO RUN FROM THE TRUCK,IT WAS ON FIRE. LOCAL FIRE DEPARTMENT CONCLUDED THEIR INVESTIGATION THAT IT WAS THE FUEL LINE LEAKING AS CAUSE OF ORIGIN. ALSO STATE HIGHWAY PATROL CONCLUDED THE SAME AT A LATER DATE. I SUBMITTED A CLAIM FOR THE CONTENTS TO GM AND WAS LIED TO FOR 2 MONTHS BEFORE THEM SAYING IT WAS NOT THEIR FAULT. THEY INVESTIGATED THE VEHICLE WITHOUT CONSENT FROM STATE FARM. THE ONLY CONSENT WAS TO PHOTOGRAPH. THEY SPENT 3.5 HOURS COMPLETELY INVESTIGATING WITH NO SUPERVISION. THE WOMAN HANDLING THE CLAIM AT GM SAID TO ME AT THE END THAT QUOTE "SOMETIMES THEY STEP UP TO THE PLATE AND SOMETIMES THEY DON'T,SORRY" AND DENIED THE CLAIM. NOW THEY REFUSE TO SPEAK TO ME OR RELEASE THEIR REPORT SO I CAN RETAIN AN ATTORNEY. THEY HAVE LIED AND CHEATED THROUGH THIS WHOLE PROCESS WITH OTHER BURNED LATE MODEL GM PU'S ARE BURNED RIGHT NEXT TO MINE IN THAT YARD. THE TRUCK HAS BEEN STOLEN FROM, RIFLED THROUGH,A ND COMPROMISED BY RAIN AND GM. NOW IT IS FINALLY SHRINK WRAPPED IN PLASTIC AND WAITING FOR THE NEXT STEP. PLEASE HELP AS SOON AS YOU CAN BY INVESTIGATING THIS. THANK YOU. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206077October 11, 2007
SEAT BELTS:FRONT, SEATS:FRONT ASSEMBLY:RECLINER
2000 GMC SIERRA FRONT PASSENGER SEAT BELT NOT WORKING PROPERLY. CUSTOMER STATES THAT THE SEAT BELT IS HARD TO PULL AND DOES NOT RETRACT PROPERLY. *KB THE CONSUMER INITIALLY REPORTED THE SEAT BELT WAS MAKING A SQUEAKING NOISE. THE DEALER REPLACED THE SEAT BELT, BUT THE NEW SEAT BELT LOCKED UP ON PASSENGERS RESTRICTING THEIR ABILITY TO LEAN FORWARD AND WAS VERY TIGHT. THE DEALER REPLACED THE SEAT BELT TWO MORE TIMES AND THE RESTRICTION PROBLEM WAS STILL PRESENT. THE DEALER STATED THE BELT WAS SUPPOSE TO WORK THAT WAY. THE CONSUMER STATED THE ORIGINAL BELT NEVER WORKED THAT WAY. THE CONSUMER STATED THE LAST SEAT BELT THAT WAS REPLACED NOT ONLY RESTRICTED MOVEMENT, BUT IT DID NOT RETRACT SMOOTHLY. ONCE THE SEAT BELT WAS IN USE, IT DID NOT RECOIL LEAVING THE BELT LOOSE AND USELESS. IN ADDITION, THE ARM REST KEPT FALLING OFF AND THE SEAT NO LONGER RECLINED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205355October 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 65 MPH AND APPROACHING A STOP, THE SPEEDOMETER CONTINUED TO DISPLAY THAT THE VEHICLE WAS TRAVELING 65 MPH. AFTER RESUMING AT APPROXIMATELY 25 MPH, THE SPEEDOMETER DISPLAYED 75 MPH. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE SPEEDOMETER WENT FROM 70 - 140 MPH BEFORE HE RESUMED DRIVING. THE SPEEDOMETER REMAINED THERE AFTER THE VEHICLE WAS TURNED OFF AND HAS NOT CHANGED. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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