GMC Sierra Complaints

15,732 consumer complaints on file.

#10208947November 14, 2007
SUSPENSION
VEHICLE SHAKES VIOLENTLY ENOUGH TO JAR YOUR INTERNAL EQUIPMENT EVEN IF YOU GO OVER THE SMALLEST BUMP OR EXPANSION JOINT IN THE ROAD . RETURNED TO DEALER 5 TIMES FOR SAME COMPLAINT DEALER SAID THERE IS NO FIX. EVEN THOUGH WE INFORMED HIM THAT TRUCK WAS UNCONTROLLABLE ON WET PAVEMENT AND MADE YOU MOTION SICK. DEALERS SERVICE MANAGER WAS CONVINCED TO RIDE IN THE TRUCK AND STATED " THIS RIDE IS UNACCEPTABLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208673November 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER MALFUNCTIONS. SPEEDOMETER FLUTTERS AND DISPLAYS WRONG SPEED. GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208676November 12, 2007
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS BRAKE ACTIVATES AT SLOW SPEEDS. WHEEL HUB BEARING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208643November 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS FAILED AND THE TRUCK IS OUT OF WARRANTY. HOWEVER, I SEE THAT THIS IS A VERY BIG PROBLEM IN THESE VEHICLES AND GENERAL MOTORS IS AWARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208238November 8, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER ON MY 2003 GMC SPEEDOMETER HAS NOT WORKED PROPERLY FOR OVER A YEAR. I NOW HAVE 75,000 MILES ON MY TRUCK AND GMC SAYS IT WILL NOT COVER THE EXPENSE OF REPAIRING IT. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT IS OCCURRING ACROSS THE COUNTRY AND GENERAL MOTORS IS SCREWING ITS LOYAL CUSTOMERS. AFTER NUMEROUS CALLS TO CUSTOMER SERVICE I WAS TOLD THAT THE COMPANY EXTENDED ITS WARRANTY TO SEVEN YEARS OR 70000 MILES IN SEPT. AND ALL GM OWNERS WERE NOTIFIED. I THEN ASKED THEM WHEN THEY MAILED MY NOTIFICATION BECAUSE I HAVE NOT RECEIVED A LETTER FROM GM NOTIFYING ME OF THE EXTENDED COVERAGE AS OF NOV. 8 2007. THEY WERE NOT ABLE TO TELL ME WHEN THEY MAILED A NOTIFICATION TO ME. MY POINT IS THAT IF THE COMPANY HAD NOTIFIED ME IN SEPT. I WOULD NOT BE OVER THE 70000 LIMIT AND WOULD NOT HAVE TO PAY FOR THE REPAIRS. I FIND IT EXTREMELY HARD TO BELIEVE THAT A CORPORATION AS LARGE OS GM DOES NOT KEEP RECORDS OF WHEN THEY NOTIFY CUSTOMERS ABOUT POTENTIALLY DANGEROUS COMPONENTS ON THEIR VEHICLES. IT APPEARS AS THOUGH GM IS TRYING TO GET BY WITH OUT HAVING TO PAY FOR THEIR MISTAKES. I HAVE SEARCHED THE INTERNET AND FOUND MANY LAWSUITS OVER THIS MATTER AND I FULLY INTEND TO PURSUE MY LEGAL RIGHTS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208400November 8, 2007
STEERING
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. WHILE DRIVING BETWEEN 2-5 MPH, THE STEERING WHEEL STIFFENED WHEN IT WAS TURNED TO THE LEFT. WHEN TURNED TO THE RIGHT, THE STEERING WHEEL BECAME RESISTANT. THE FAILURE DID NOT OCCUR WHEN THE VEHICLE WAS DRIVEN STRAIGHT. THE DEALER STATED THAT THE STEERING VALVE AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 81,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208425November 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1997 GMC SIERRA. THE WINDSHIELD WIPERS WOULD NOT OPERATE. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE CURRENT AND FAILURE MILEAGES WERE 90,433. UPDATED 12/12/2007 *BF THE CONSUMER STATED THE DEFECT ORIGINALLY HAPPENED 2 YEARS AGO AND WAS REPAIRED BY THE CONSUMER BY CLEANING THE UNIT AND SEALING THE WARPED COVER WITH SILICON. THE CONSUMER STATED VEHICLE TO BE REPAIRED BY GM DEALER ON NOVEMBER 13, 2007 UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208024November 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1. STARTED VEHICLE AND SPEEDOMETER INDICATED 50 MPH. SPEEDOMETER INCREASED AS SPEED INCREASED AND DECREASED AS SPEED DECREASED. WHEN VEHICLE IS TURNED OFF SPEEDOMETER INDICATES 50 MPH. 2. UNABLE TO CORRECTLY DETERMINE TRUE SPEED OF VEHICLE. 3. NONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208035November 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS AND GIVES FALSE READINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208345November 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, WHEELS:HUB, SUSPENSION
TL*THE CONTACT OWNS A 2000 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES WHEEL SPEED SENSOR. ON SEPTEMBER 19, 2007, THE DEALER REPAIRED THE RECALL; HOWEVER, THE ABS AND BRAKE WARNING LIGHTS HAVE BEEN ILLUMINATED SINCE THE RECALL REPAIR WAS PERFORMED. WHILE DRIVING BETWEEN 15 AND 50 MPH, THE VEHICLE MADE A LOUD NOISE. THE DEALER STATED THAT THE WHEEL SPEED SENSOR AND WHEEL BEARINGS WERE ONE UNIT. THE DEALER ALSO STATED THAT THEY CLEANED ONE SIDE AND THE OTHER SIDE DID NOT NEED TO BE CLEANED. THE SERVICE MANAGER CONFIRMED THAT THEY USED FORCE TO REMOVE PARTS FROM THE VEHICLE AND STATED THAT THE VEHICLE WAS ABLE TO WITHSTAND MUCH MORE DAMAGE THAN WHAT OCCURRED. DURING THE RECALL REPAIR, THE DEALER DAMAGED THE FRONT BALL JOINT AND DENTED THE ROTORS. THE DRIVER SIDE BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE IS WORSE THAN IT WAS PRIOR TO HAVING THE RECALL REPAIR PERFORMED. THE DEALER WAS UNABLE TO PROVIDE THE CONTACT WITH AN INVOICE. WHEN THE ABS LIGHT IS ILLUMINATED, THE BRAKES FAIL TO OPERATE NORMALLY. THE CONTACT HAS TO SHUT OFF THE ENGINE TO ALLOW THE ABS TO RESET ITSELF. A SECOND DIAGNOSIS BY A DIFFERENT DEALER REVEALED THAT THE DRIVER AND FRONT PASSENGER SIDE WHEEL BEARINGS WERE DAMAGED, INCLUDING THE PASSENGER SIDE THAT WAS REPAIRED FOR THE RECALL. THE SECOND DEALER FURTHER STATED THAT THE NOISE WAS DUE TO THE WHEEL BEARINGS FAILING TO MOVE FREELY. THE MANUFACTURER WAS INFORMED BY THE DEALER THAT THERE WAS NO NOISE PRESENT. THE MANUFACTURER PROVIDED THE CONTACT WITH CLAIM NUMBER 71558918083. THE APPROXIMATE FAILURE MILEAGE WAS 106,500 AND CURRENT MILEAGE WAS 108,500. UPDATED 03/05/08. *LJ THE CONSUMER STATED INFORMED DEALER MANY TIMES FOR THE TICKING HEARD IN THE VEHICLE SINCE THE VEHICLE AT THE TIME PURCHASE. UPDATED 03/04/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207856November 4, 2007
TIRES
DRIVING ON FREEWAY AT SPEED LIMIT OF 75 MPH ON RURAL FREEWAY WHEN RIGHT REAR TIRE SEPARATED AND BLEW. THERE WAS NOTHING THE DRIVER HIT OR RAN OVER. IT JUST BLEW OUT ALMOST CAUSING A VERY BAD ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207806November 3, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER FAILED AFTER 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207534October 31, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2000 GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE FAN STOPPED BLOWING WITHOUT WARNING. THE SENSOR RESISTOR WAS REPLACED SEVERAL TIMES. THE DEALER STATED THAT THE HARNESS NEEDED TO BE REPLACED AT THE COST OF $500. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE. THERE WERE NO RECALLS AVAILABLE, THEREFORE, THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE CURRENT MILEAGE WAS 191,360 AND FAILURE MILEAGE WAS 189,000. UPDATED 12-12-07. *KB UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207540October 31, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER FAILED AND THE NEEDLE BECAME STUCK ON 40 MPH. THE FUEL GAUGE NEEDLE ALSO FAILED. AS OF OCTOBER 31, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE INSTRUMENT PANEL CLUSTER CAUSED THE FAILURE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 74,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207575October 31, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FAN SPEED 5 WILL NOT WORK AND SPEED 4 SMELL LIKE BURNING WIRES, DRIVERS TEMP CONTROL WILL NOT WORK ONLY COLD AIR. CONNECTOR UNDER PASSENGER SIDE FAN BLACK WIRE BURNED INTO AND MELTED CONNECTOR. GMC PARTS MAN SAID THERE WAS A NATIONAL BACKORDER ON PARTS BECAUSE SO MANY WES GO BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207108October 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING:GEAR BOX:SHAFT SECTOR
I HAVE A 2004 Z71 SIERRA TRUCK WITH A 5.3 ENGINE THAT HAS A SPEEDOMETER PROBLEM. IT READS 120MPH ALL OF THE TIME AND THEY HAVE QUOTED ME AROUND $550 TO FIX. I ALSO HAVE A CLUNK IN THE STEERING WHEEL WHEN TURNING. I HAVE HAD THIS PROBLEM FIXED ONCE BY WARRANTY BUT IT HAS RETURNED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207068October 27, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE
AT THE FIRST OIL CHANGE IN MY NEW 2006 GMC SIERRA, I FOUND PIECES OF METAL (ASSEMBLY FROM THE ENGINE) ATTACHED TO THE MAGNETIC DRAIN BOLT. SUCH IS USUALLY SYMPTOMATIC OF A DEFECTIVE BEARING OR SOMETHING. NO PROBLEM AS OF YET WITH THE VEHICLE, BUT REGISTERING THIS OBSERVATION. FOR RECORD PURPOSES. THE ATTENDANT AT THE PLACE WHERE I GOT THE OIL CHANGED SAID MY VEHICLE WAS THE FOURTH ONE HE'S OBSERVED WITH THE SAME KIND OF METAL PIECES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206963October 26, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING I TILTED MY STEERING WHEEL AND THE HEADLIGHTS STOPPED WORKING. I FOUND THAT AS I MOVED THE WHEEL UP AND DOWN THERE WAS A SPOT AT WHICH THE LIGHTS WOULD STOP WORKING. AFTER GOING TO THE DEALERSHIP I THEY FOUND THAT A WIRE IN THE JUNCTION BLOCK OF THE MULTIFUNCTION SWITCH (BLINKER ASSEMBLY) HAD SHORTED OUT CAUSING THE LIGHTS TO GO OUT. DEALERSHIP REPLACED THE MULTIFUNCTION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206849October 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READS WRONG. WILL BE DOING 55 MPH AND THE SPEEDOMETER SAYS 120 MPH. AT A STOP IT SAYS I AM DOING 80 MPH. GMC WANTS OVER $500 TO FIX THIS. I AM NOT ALONE IN MY COMPLAINT THERE ARE HUNDREDS, IF NOT THOUSANDS OF OTHERS. CHECK OUT THIS WEBSITE AND SEE WHAT OTHERS ARE SAYING: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-TAHOE/T2BGKBGI55EKNU77C *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206914October 25, 2007
TIRES:BEAD
TL*THE CONTACT OWNS A 2006 GMC SIERRA. THE VEHICLE HAS GOODYEAR WRANGLER AT, SIZE LT255/85R16 TIRES. THE CONTACT STATED THAT THE BEAD AREA OF ALL THE TIRES WAS EXTREMELY INDENTED. SHE NOTICED A HUGE BULGE ON THE PASSENGER SIDE FRONT TIRE. THE DEALER ACKNOWLEDGED THE FAILURE AND REPLACED THREE OF THE SIX TIRES. THE MANUFACTURER REFUSED TO REPLACE THE REMAINING THREE TIRES. THE FAILURE MILEAGE WAS 20,100 AND CURRENT MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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