GMC Sierra Complaints

15,732 consumer complaints on file.

#11438339October 27, 2021
TIRES
The contact owns a 2020 GMC Sierra 1500 equipped with Goodyear Tires, Tire line: Wrangler AT/S, Tire Size: LT275/65/R20, DOT Number: PJOTJB1V. The contact stated while driving 65 MPH, there was a slight wobble and then an impact was felt when the rear passenger’s side tire tread separated and damaged the rear fender and bumper. The contact pulled over and had assistance replacing the rear passenger’s side tire with the spare tire. The dealer was made aware of the failure and was in possession of the failed tire. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438361October 27, 2021
STRUCTURE:BODY
My truck was bought new by my cousin and not even a year having it the frame started rusting badly. Now we own it & it is scary to drive the frame is so bad rusted. We have put so much money into it it’s ridiculous & cant afford to anymore. It’s a danger for my family to drive it. I’m scared to drive my 8 year old in it. It’s causing more than the frame to rust. We’ve replaced gas lines, brake lines & so much more. I wished GMC would fix this problem & repair all vehicles this has happened to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438411October 27, 2021
POWER TRAIN, ENGINE
I purchased the 2016 GMC Sierra new. From the very start I felt there were issues with the transmission. I took the truck in for the shaking, vibrations and clunking in the trans with 5058 miles. Over the next 36 months I had the truck in 7 times and 3 different dealerships to get the trans fixed. Only once did they really do anything where they changed the fluid. I lived with the issues after the warranty expired as GM would not do anything to fix it. Now at 66,000 miles the vibrations have gotten so severe I am afraid to drive the truck. At no point has the truck not had vibrations, only they have increased. And now I have had 2 check engine warnings both dealing with the trans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438295October 26, 2021
SERVICE BRAKES
The vehicle recently had a recall repaired at the dealership. I subsequently took delivery on it as a BRAND NEW UNIT, and the brakes are extremely soft; to the point where I must depress the pedal to the floor to get it stopped even at slow speeds. I hoped it was just an air bubble from the repair; but the fluid levels are full and the dealer had no ideas on what could be wrong at this point. I have a great relationship with this dealer, and we’ll continue working on it. But GM is releasing absolute trash lately and I fear that some poor family will load up, trusting these vehicles, and be badly injured or killed. After 200 miles of driving it back to my residence, both at highway speeds and residential road speeds, these brakes have not improved; ruling out an air bubble. I’m worried it may be associated with the recall that was previously remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438232October 26, 2021
AIR BAGS
Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438064October 25, 2021
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
While towing our trailer, truck went into reduced power mode, regen message displayed; check engine light came on; loud bag occurred and hissing from under the hood. Truck slowed to 3 mph so we pulled to shoulder and turned the vehicle off. Truck had blown the hose off the the turbo. We reclamped and restarted. Displayed check engine light, reduced power & regen message to keep driving however truck wouldn’t go over a 3mph crawl. Truck lost all power, everything shut down and wouldn’t restart. No dash lights, no error, no crank, no power. We were dead on the highway in the truck lane while towing. This Truck goes into reduced power mode every time it tries to regen and we have had it to the dealer multiple times however, the problem continues to get worse. When it does regen, sometimes it takes hours. Dealer says needed a manual regen & that is their solution. Yet problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438132October 25, 2021
ENGINE, POWER TRAIN, SERVICE BRAKES
-Engine gas consumption states 21 MPG Highway, 17 MPG combined and 15 MPG City. -When I started using vehicle during the first weeks and months the best MPG I could geta at the highway was 18.5 MPG with top-tier gas. -Ever since I bought the vehicle, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform the level of task everyday. -The motor oil pump at times moves down from the 40 mark to the 20 mark when idle at traffic light and it starts moving, it temporarily goes to the 60 mark. At other times when idle it stays in the 30 mark. -The transmission is an 8 speed automatic. It has issues shifting 1st and 2nd gear, and at times 3rd gear as well. When driving at slow speeds like in a traffic jam, mall parking, do a u turn or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing up and down. -This vehicle has the Active Fuel Management (AFM) system, it turns on even at slower speeds and you feel how the engine and transmission struggle to accelerate, go a gear up and push the vehicle with only 4 cylinders. Like in manual transmissions when you accelerate on a higher gear than the correct one, it takes forever to accelerate and properly change to 8 cylinder and establish the correct gear and ratio. -Even if all 8 cylinders on it it feels like if I am running on a smaller engine. -There was a fix done to the transmission for a valve, but the vehicle still runs the same as before. -There is a knocking noise starting to build in the engine. Best mileage I can get driving the same and gas is 13 MPG combined. -The recent safety recall for the breaks is actually making the breaking worse than before. -My vehicle is 2016 GMC Sierra All Terrain V8 5.3L 4WD Z82 with 36,500 miles on it and is doing all this and its getting worse little at a time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437957October 24, 2021
AIR BAGS
The steering wheel air bag deployed when parked and rear windows were going up and down by themselves. There was no impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437746October 22, 2021
SERVICE BRAKES
At very low speed, my brakes fail. They work fine at regular speed. It’s only when I am parking or like at a drive thru. I almost hit someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437584October 21, 2021
ELECTRICAL SYSTEM, STEERING
Power Steering difficult, truck ekectrical components cut on and off. Usually happens when turning. 3 near misses in vehicular crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437631October 21, 2021
EXTERIOR LIGHTING
The headlights are very poor. Can hardly see at night. They're no better when on high beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437667October 21, 2021
AIR BAGS
Takata Recall. The contact owns a 2013 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437444October 20, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
While operation my 2015 GMC 1500 DENALI Pickup at normal conditions my vehicle produced a engine light. I was three blocks from my office so I proceeded there immediately to have my vehicle scanned for codes. This is where I found out that cylinder #7 had an issue. This cylinder is part of the AFM system. I had the vehicle towed to Galles Chevrolet for diagnostic services and an estimate for repairs. Up receiving the results (which) I will attach. Bank 1 and possibly Bank 2 lifters and springs have failed. Thus possibly cause damage to the cam shaft. While I am aware that my vehicle is out of powertrain warranty (5 years / 100,000 mile), my vehicle only has 52,000 miles on it and very very well taken care of at all times. I am also aware of a class action law suite that pertained to the same exact issue on gm products from 2004-2014. Also service bulletins were produced by GM pertaining to this issue. Now I have been out of service of my vehicle for 3 1/2 weeks not to mention a potential $7000 repair, that should have never been in the picture! Poor quality control on products for potential profit gains have cost many many customers pain, anguish, and money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437503October 20, 2021
ENGINE
The contact owns a 2011 GMC Sierra 3500. The contact stated while driving approximately 75 MPH, the vehicle lost motive power and stalled. The vehicle failed to accelerate, lost braking functionality and was difficult to steer before the failure. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the injection pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437333October 19, 2021
ELECTRICAL SYSTEM
Sitting at a traffic light, I could smell smoke. My Entertainment dispatch was showing a Green lightening bolt, and I knew that my phone didnt work on the center console charging pad. I lifted up the center console pad, and it was completely full of smoke. It appears that a bad design by GM has the wire running up to the wireless charging pad, in the same path as the lid hinge, and it appears that over time, the hinge has worn away all of the protective material on the wiring harness. The wiring harness is burned and charred for as long as the eye can see. Unsure what has been affected by this yet, as it goes into the shop tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437392October 19, 2021
AIR BAGS
Takata recall. The contact owns a 2012 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437117October 18, 2021
TIRES
The contact owns a 2013 GMC SIERRA 2500 equipped with Cooper Tires, Tire Line: Discoverer A/T3 XLT, Tire Size: 265/60/R20, DOT Number: UT6K1MJ. The contact stated that the side walls were dry rotted and were separating. The contact took the tires back to the tire shop where the tires were purchased, and it was confirmed that the tires needed to be replaced. The tires had not been replaced. The manufacturer was made aware of the failure. The approximate failure mileage on the vehicle was 119,192, and the tire failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437147October 18, 2021
SERVICE BRAKES
Vehicle had the "Service ESC" warning come one along with the warning of brake failure do no exceed 43 miles per hour. Called the dealer to discuss options and was told that I could not get in for 1 month..... For a critical failure and known issue this is unfathomable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437167October 18, 2021
AIR BAGS
Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437197October 18, 2021
AIR BAGS
Received a air bag recall notice . I scheduled a appointment with Hall Buick GMC in Tyler Texas 10-18-21 at 11:00 am . We showed up to service Dept. The young guy checking us in told us that 92% of the time they will crack the dash when getting it removed to do the the air bag recall work and the dealer is not responsible for any damage. I told him to get his manger so he did. We talked to service manger John Mackey he told use the same thing that the dealer is not responsible for any damage done to the dash like cracks or breakage while doing air bag recall work. I told him as you can see this truck has been garage kept since new and not in the sun. He said I can see that . I told him per the paper work I received if not fixed it may cause serious injury or death to passengers .Who's going to pay for that. He said GM and Takata. Is there any one that can do the air bag recall work without damaging the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra