GMC Sierra Complaints

15,732 consumer complaints on file.

#11440272November 12, 2021
EQUIPMENT
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440015November 10, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
The interior and exterior door handles broke on both doors on my 2013 GMC SIERRA truck. There was no warnings and my safety was at risk because the only way to enter or exit the vehicle is to crawl out the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440081November 10, 2021
STEERING
The Power Steering suddenly failed while I was driving at 50 mph in the highway The steering was so hard that I can barely moved, I have to figure out to not crash the side by side vehicles Not yet I will take my car to the mechanic tomorrow No there was not any symptoms before the failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439828November 9, 2021
POWER TRAIN
I bought my 2015 gmc sierra 1500 certified and since then it has had vibrations when driving and hard shifts. The dealer has looked it over many times and said it's normal. Last month they said they sent gmc the readings and I haven't heard back. They have lied to me before about other vehicles and I'm tired of dealing with them not fixing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439857November 9, 2021
UNKNOWN OR OTHER
Dashboard is completely broken and it moves everywhere. It’s not even attached to the screws cause it’s broken. I’ve put 10,000 miles on the in the last 5 years and the dash is basically falling apart on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439633November 7, 2021
UNKNOWN OR OTHER
Dash is totally falling apart. There is large cracking above the gauge cluster and around the passenger airbag, and every day I am removing more small pieces that fall off. These pieces are small, sharp, hard plastic and even metal in some places that will cause serious damage to any occupants if I were to get in an accident. I treat my vehicle very well and have done my best to keep cracking under control but it is getting worse and worse every day now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439575November 6, 2021
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
LOST OF ACCELERATION AT A SET SPEED THE THROTAL STOPPED TO INCREASE THE SPEED AND JUST FLOOPED TO FLOOR. WHEN THE SPEED SLOWED TO A SET POINT, ACCELERATION CONTROL RETURNED. WHEN IT HIT THE HIGH SETTING IT AGAIN LOST CONTROL TO INCREASE SPEED. THIS HAPPENED EVERY TIME I REACHED THE DROP OFF SPEED. WHY DOSE THIS HAPPEN??? ONE TIME I WAS ON A HIGHWAY PASSING TWO TRUCKS ON A UPGRADE WHEN THIS HAPPENED THE #2 TRUCK WENT TO PASS #1, THE #2 TRUCK WAS ON MY REAR THANK GOD ACCELERATION RETURNED. I REPORTED THIS OCCURANCE TO MANUFACTURE & TO "NHTSA" OVER A YEAR AGO. I GOT "NO" ANSWERS OR RESPONCE FROM ANYONE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439323November 4, 2021
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
Randomly all electronics shut down engine stalls and lane assists wont let me turn wheel while driving in road. Normally at slow speeds. Get random warning lights that go away after seconds. When I activate a window switch all the electronics turn off and on. This happens randomly. No codes have been left to pull up when trying to solve issue. Twice with children in the car in traffic that we have almost got in a wreck due to these random issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439348November 4, 2021
AIR BAGS
The contact owns a 2009 GMC Sierra 1500. The contact stated while driving at 45 MPH, he crashed into the driver's side of another vehicle. The air bags failed to deploy. The contact did not know whether a warning light illuminated. A police report was filed. The contact did not sustain any injuries and drove the vehicle to his residence. The dealer was notified of the failure and informed the contact that they could not assist with the air bags failure unless he had a recall notification. The contact also stated while driving at 40 MPH, his vehicle crashed into the rear of another vehicle and the air bags failed to deploy. There were no warning lights illuminated. The contact did not sustain any injuries and drove to his residence. A police report was not filed. The contact stated that another vehicle crashed into the rear of his vehicle. The air bags did not deploy. There were no warning lights illuminated. The contact did not sustain any injuries. A police report was filed. The contact was able to drive to his residence. The contact stated while driving at 75 MPH on a wet road, the brake pedal was depressed and the front and rear tires inadvertently locked. The vehicle slid off the road and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact stated that he did not sustain any injuries and drove to his residence. A police report was not filed. The contact received a recall notification for NHTSA Campaign Number: 21V052000 (AIR BAGS) for the front passenger air bag only. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11439361November 4, 2021
SERVICE BRAKES
My brake pedal randomly gets extremely hard, causing my truck to not be able to stop as it should. This almost caused me to read end the vehicle in front putting everyone in danger. There are no warning lights on. There is a recall for this issue that my model year falls under however my vin says no open recalls. It’s a booster vacuum seal problem with the breaks. Very frustrating that my truck is experiencing this recall issue but is not included. This causes a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439435November 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I have a 2013 GMC Sierra, purchased new in 2012, has approximately 35,000 miles. The check engine light came on while driving and suddenly another light came on. Then a third light came on claiming poor engine fluid quality. I immediately stopped at an auto parts store and put DEF fluid in the pickup and continued to drive thinking the lights would go out, but instead a warning was flashing on the dash that says after so many miles the truck will be slowed down. We started getting nervous because we were driving on the highway and if the truck suddenly slows down whilst driving in highspeed traffic, our slower vehicle would potentially cause a collision and put us and others in harms way. In reading your own safety site, there is a recall on the vehicle regarding faulty airbags, so it could be even worse! In our investigations of our current issue, we have found that there was a lawsuit from 2019 against GM and their faulty fuel system with their trucks. See link here https://www.detroitnews.com/story/business/autos/general-motors/2019/08/07/lawsuit-says-gm-sold-trucks-not-compatible-american-diesel-fuel/1943084001/ many people on many different forums have also complained about this same problem with no fixes, the only suggestions are to remove the emissions parts and refab the motor. GM tells them that they need to only use their specific DEF fluid, which is steering. GM is very well aware of the problems, because they have employees following these forums and commenting on them.(Dieselplace.com) The truck can be made available for you to see/inspect and I refuse to drive the truck until this issue is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439223November 3, 2021
UNKNOWN OR OTHER, SERVICE BRAKES
Alert of “service trailer brake system” keeps beeping and alerting many times while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439240November 3, 2021
VISIBILITY/WIPER
The contact owns a 2012 GMC Sierra 1500. The contact stated that while attempting to activate the windshield wipers, the windshield wipers only went up a couple of inches before they stopped working and became inoperable. The vehicle was taken to an independent mechanic who diagnosed that the windshield wiper transmission was faulty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439118November 2, 2021
STEERING
I was leaving a parking lot and I lost all power steering and had to find a way into a safe spot to park. Just had it dropped off at the dealer. The truck steering wheel felt odd when I pulled in but it finally locked up as I was leaving going about 5 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438949November 1, 2021
UNKNOWN OR OTHER
I am a mechanic by trade and I noticed on 10/28/21 that gas was leaking from my truck's fuel pump. So I ordered a new fuel pump and prepared to install it last weekend. After removing the fuel tank it became obvious that I had a more serious problem with my truck. First, the fuel leak was from a rusted out fuel pump pressure line (on the actual fuel pump). This, in and of itself could have caused a fire as it was probably spraying gas directly onto the muffler! But then I find something much worse...the Fuel Tank Support Bar was completely rotted out! The Fuel Tank Support bar is part of the frame that hold the gas tank in place!! I guess I should be happy that it had a gas leak because if it hadn’t, the gas tank could have easily fallen out while I was driving it & could have killed both my wife & I! The truck is only 8 years old and I was shocked to see it in this condition. I have worked on cars that are over 30 years old and I have never seen this kind of rot on a frame! I purchased the truck in 2016 and I'm still making monthly payments on it! I would like to know what GMC is going to do to repair this! I have called the Dealership that I purchased it from but they were of no help. I anxiously await your reply! Thank you! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438961November 1, 2021
UNKNOWN OR OTHER
transmission. just like others with this year and mine went out .i was going like 50-55mph and i almost got into a accident while my son was with me . truck started sputtering and shifting up and down check engine light, stabilitrack, and something else, my truck seemed like it was down shifting and not going into gear, rpms were going from 1000 to 2000 and truck was shaking and started making a howling noise. it felt like i had a misfire in a way. its available for inspection, i
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438604October 29, 2021
EQUIPMENT
The contact owns a 2017 GMC Sierra 2500. The contact initially received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had also been notified of the recall and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438642October 29, 2021
AIR BAGS
Takata Recall. The contact owns a 2011 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438477October 28, 2021
ENGINE, POWER TRAIN
When placing the truck in Drive, there is a very hard 'clunk' between first and second gear. Additionally, when driving, the truck shakes/shudders, mostly on the highway, but sometimes in town when driving between 25 and 70 m.p.h. The first instance was in March, 2019 whereby the dealer indicated this was normal operation for this transmission. As it seemed to get worse, I took it back and was told the transmission fluid was the wrong type and I had to pay to get it evacuated and changed out, even though this was an error on GMs part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438562October 28, 2021
AIR BAGS
Takata Recall. The contact owns a 2012 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) in August of 2021 however, the part to do the recall repair was not yet available. The contact stated that the dealer was contacted and stated that the parts were not available. The contact stated that the dealer was contacted several times. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated he attempted to call the manufacturer several times by leaving a voice mail however, the contact has received no call back from the manufacturer. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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