GMC Envoy Complaints (2007)

278 consumer complaints on file.

#11760977August 31, 2026
POWER TRAIN, SUSPENSION, STRUCTURE:BODY
I purchased a 2007 GMC Envoy from Premier Auto Sales in [XXX] in XXX. I put down $1,250 and I pay $500 a month, $250 bi-weekly. I owe $4767 left on the vehicle in total. A month or two after I bought the vehicle, my car started driving rough and not being able to handle small bumps without rocking violently. I took the vehicle to Jay's Auto Repair in [XXX] where the owner [XXX] placed the vehicle on a rack and lifted it up to identify the issue. Both rear control arms rusted off of the frame and had completely unattached. While handling this, [XXX] called me over to come look at the undercarriage of the vehicle to advise me that the vehicle's frame is completely rusted out, and is not safe for my [XXX] [XXX], or myself to be driving or riding in. [XXX] then advised me to contact the dealership to at least see if they'd be willing to trade the vehicle in, so I could be paying $500 a month for a drivable, reliable and safe vehicle for my family and I. The dealership gave me 4 or 5 options on just as mechanically unsound vehicles with extremely high mileage, but I'd still have to pay a rollover on my current rusted out frame vehicle because he'd only give me $2500 for it in credit to another vehicle. Once I expressed interest in a Dodge Journey Crossroad they had, the dealership owner [XXX] advised I'd have to put more money down to get a car that good, and reliable if I wanted to trade mine in due to the unsafe frame. Since this discussion, I still have the vehicle in my possession, however I have become $500 default in payments due to different repairs needing to be made on the vehicle itself INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735480May 4, 2026
ELECTRICAL SYSTEM
My switch on drivers door started on fire right after I purchased vehicle from third party. There was no warning I just smelled smoke while driving and pulled it out
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11606846August 6, 2024
ENGINE
While stopped at a light engine turned itself off with every warning light went off. Glad this didn’t happen with I was driving at highway speed as I lost all systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576166March 8, 2024
ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2007 GMC Envoy. The contact stated that the power switch used to adjust the front driver seat had failed to operate as needed. The contact stated that the power switch had been replaced a total of three times within a two-month time frame. Recently, the power switch had failed for a fourth time and as the contact went to replace the fuse, the fuse box was so hot that it burned the contact's right hand and left a blister. The contact did not seek any medical attention for the injury. Upon investigation, the contact discovered NHTSA Campaign Number: 12V406000 (Electrical System, Visibility) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11530202July 3, 2023
EXTERIOR LIGHTING
Headlights go out on there own and may come back on a few minutes later but right back out again. The vehicle had this as a recall but if it was repaired the repair is not working. The manufacturer is claiming the recall expired, obviously without them making contact to do the repair. Now they think it's good business practice to ignore their problem and put customers lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483560September 8, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2007 GMC Envoy. The contact stated while driving approximately 60 MPH and also at other speeds, the low beam headlights became inoperable. The contact was able to activate the high beam headlights to continue driving. The contact stated that the failure with the low beam headlights was intermittent. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact purchased replacement bulbs for the vehicle however, the failure persisted. The contact researched and related the failure to NHTSA Campaign Number: 15V519000 (Exterior Lighting) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436590October 13, 2021
EXTERIOR LIGHTING
The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer did not diagnose the vehicle. The dealer advised the contact to bring the vehicle in whenever the failure reoccurred. The contact stated that the failure had been reoccurring intermittently while driving. The contact contacted a second dealer Poage Chevrolet (851 W Pearce Blvd, Wentzville, MO 63385) who advised the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V519000 (Exterior Lighting) since the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341560July 26, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DAYTIME RUNNING LIGHTS (DRL) AND THE LOW BEAM HEADLIGHTS DO NOT LIGHT EVEN WHEN THE DASHBOARD LIGHT SWITCH IS PLACED IN THE 'HEADLIGHT' ON POSITION. TROUBLESHOOTING REVEALED THAT THIS FAILURE WAS CAUSED BY THE BODY CONTROL MODULE (BCM) LOCATED BENEATH THE REAR SEAT. A DIGITAL LOGIC SIGNAL FROM THIS MODULE, BASED ON SENSOR INPUTS FROM THE AMBIENT LIGHT SENSOR, PARKING BRAKE AND WINDSHIELD WIPERS, IS PROVIDED TO THE UNDER-HOOD ELECTRONIC RELAY THAT ACTIVATES THE HEADLIGHTS. THERE ARE THREE POSSIBLE SIGNAL OUTPUTS FROM THE BCM...A LOGIC LOW (LIGHTS OFF), A LOGIC HIGH (LOW BEAMS FULL ON) OR A PULSE WIDTH MODULATED SIGNAL TO CREATE THE DIMMER DRL LOW BEAM INTENSITY. IF THE BCM FAILS, THE LOW BEAM HEADLIGHTS WILL NOT TURN ON. THERE IS NO AFFIRMATIVE INPUT TO THE ELECTRONIC RELAY FROM THE LIGHT SWITCH, NOT ROUTED THROUGH THE BCM, TO ACTIVATE THE LOW BEAM HEADLAMPS. THIS IS A MAJOR SAFETY ISSUE. WHEN THE BCM FAILS AT NIGHT, THE DRIVER HAS NO LOW BEAM HEADLAMPS. THE ONLY LIGHTS AVAILABLE ARE THE FOG LAMPS OR THE HIGH BEAM LAMPS, BUT ONLY AFTER SETTING THE DASHBOARD LIGHT SWITCH TO THE HEADLAMP POSITION. HEADLAMPS ARE A NECESSITY, NOT A OPTIONAL FEATURE. THEIR OPERATION SHOULD NOT RELY ON AN ELECTRONIC SUB-SYSTEM WHOSE FAILURE MODE PREVENTS THE LOW BEAM HEADLIGHTS FROM WORKING. THIS SYSTEM WAS DESIGNED THE 'EASY' WAY WITHOUT REGARDS TO VEHICLE SAFETY...NAMELY THAT WHEN THE DASHBOARD LIGHT SWITCH IS IN THE ON POSITION, THE HEADLIGHTS ARE ENABLED BY A SIGNAL DIRECTLY FROM THAT SWITCH. WITHOUT AN AFFIRMATIVE ENABLING SIGNAL FROM THE MANUAL DASHBOARD LIGHT SWITCH, THE SYSTEM AND VEHICLE OPERATOR IS AT THE MERCY OF THE BCM, WHICH COULD FAIL AT NIGHT OR ON THE WEEKEND (WHEN A REPAIR SHOP IS UNAVAILABLE) RENDERING THE VEHICLE DANGEROUS OR UN-DRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300391January 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE CHECK STABILITRAK LIGHT KEEPS COMING ON CAUSING THE CHECK ENGINE LIGHT TO COME ON CAUSING ENVOY TO LOOSE POWER. WHILE DRIVING. SECOND ISSUE IS THE DRIVERS DOOR STARTED ACTING UP DIDN'T WANT TO GO UP AND NOW WILL NOT DO ANYTHING CAUSING THE ENTIRE SYSTEM TO NOT LOCK AND WORK THE MIRRORS OR ANYTHING ELECTRICAL FROM THE DOOR PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299807January 16, 2020
ELECTRICAL SYSTEM
I ROLLED MY DRIVER'S WINDOW DOWN THIS MORNING AND TRIED TO ROLL IT BACK UP AND IT ACTED LIKE IT DIDN'T WANT TO GO BACK UP. IT STARTED TO GO UP AND THEN IT STOPPED AFTER A FEW SECONDS AND I TRIED HITTING THE BUTTON AGAIN AND NOTHING HAPPENED. THEN I HIT THE BUTTON AGAIN AND IT STARTED TO GO UP BUT VERY SLOWLY THEN IT STOPPED AGAIN. I DID THIS FOR A BIT UNTIL THE WINDOW WENT ALL THE WAY UP. THIS HAS HAPPENED A COUPLE OTHER TIMES ALSO. TODAY WAS THE 1ST TIME THAT IT REALLY DID NOT WANT TO GO BACK UP. THE VEHICLE WAS STOPPED IN A PARKING LOT AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298567January 11, 2020
EXTERIOR LIGHTING
NO LOW BEAMS OR RUNNING HEADLAMPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296845January 3, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SHOWS EMPTY WHEN THERE IS FUEL IN VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204679April 30, 2019
EXTERIOR LIGHTING
WE HAVE A 2007 GMC ENVOY, INTERMITTENTLY OUR HEADLAMPS AND DAYTIME RUNNING LAMPS WOULD CUT OFF AND ON, SOMETIMES WHILE WE HAVE BEEN DRIVING IN THE CITY AND ON THE HIGHWAY AND SOMETIMES RIGHT WHEN WE PUT THE VEHICLE IN DRIVE BEFORE WE MOVE. ABOUT A WEEK AGO THEY CUT OFF AND HAVE NOT EVER CUT BACK ON. WE FOUND ON THE NHTSA WEBSITE THAT THERE HAD BEEN A RECALL FOR THE HEADLAMPS AND DAYTIME RUNNING LAMPS ON 2006 - 2007 GMC ENVOYS, THE RECALL IS FOR THE HEADLAMP MODULE. WE CONTACTED OUR LOCAL DEALER ABOUT GETTING THE RECALL REPAIRED BUT WERE TOLD OUR "VIN" WAS NOT INCLUDED IN THE RECALL. WE ALSO CONTACTED GM DIRECTLY AND SPENT OVER AN HOUR ON THE PHONE WITH THEIR CUSTOMER SUPPORT AS WELL AS A SUPERVISOR ONLY TO BE TOLD OVER AND OVER THERE WAS NOTHING THEY COULD DO TO HELP. WE TOOK OUR VEHICLE TO THE DEALER FOR REPAIR SINCE IT IS ILLEGAL TO DRIVE AT NIGHT WITHOUT HEADLIGHTS, AFTER THEY DIAGNOSED THE ISSUE WITH OUR 2007 GMC ENVOY THEY REPORTED THAT THE PROBLEM WITH OUR 2007 GMC ENVOY IS THE EXACT SAME ISSUE AS THE ONES THAT ARE COVERED IN THE RECALL, THE HEADLAMP MODULE IS BAD! WE ONCE AGAIN CALLED GM, GAVE THEM THE DIAGNOSES BUT ONCE AGAIN THEY SAID THERE IS NOTHING THEY CAN DO! NEEDLESS TO SAY WE ARE BEYOND FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203439April 24, 2019
EXTERIOR LIGHTING
HEADLIGHTS HAVE INTERMITTENTLY SHUT OFF WHILE VEHICLE IS TRAVELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192397March 29, 2019
ELECTRICAL SYSTEM
DRIVER'S DOOR MASTER POWER WINDOW SWITCH MODULE WAS WORKING INTERMITTENTLY AND NOW IS INOPERABLE CAUSING ME TO BECOME LOCKED OUT OF MY VEHICLE. THERE WAS A SIMILAR RECALL TO THE SAME YEAR ENVOYS IN 2014, BUT WHEN I CHECKED THE VIN MINE WAS NOT INCLUDED IN THE RECALL, BUT AM HAVING THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185089March 8, 2019
STRUCTURE:BODY:DOOR, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SEATS
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE STABILITRAK WARNING INDICATOR PERIODICALLY ILLUMINATED. ALSO, THE STABILITRAK ACTIVE INDICATOR PERIODICALLY ILLUMINATED, WHICH CAUSED THE VEHICLE TO STALL. WHEN THE CONTACT RELEASED AND RE-APPLIED THE ACCELERATOR PEDAL, THE STABILITRAK DEACTIVATED AND THE VEHICLE FUNCTIONED NORMALLY. OCCASIONALLY, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL VIBRATED VIOLENTLY AND THE VEHICLE HESITATED TO STOP. WHEN THE VEHICLE WAS STATIONARY AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED FORWARD. FURTHERMORE, THE DRIVER'S SEAT WAS UNABLE TO MOVE FORWARD. WHEN ATTEMPTING TO ADJUST THE SEAT MANUALLY OR WITH THE POWER POSITION ADJUSTER, THE SEAT FAILED TO ADJUST UNTIL AFTER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO BOWSER BUICK GMC (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236, (412) 346-7929) WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175787February 8, 2019
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSOR IS MALFUNCTIONING GIVING ME ERRONEOUS HIGH AND LOW READINGS. I NOTICED IN AUGUST 2011, GM ISSUED A SPECIAL COVERAGE FOR THIS EXACT PROBLEM, HOWEVER IT WAS ONLY GOOD FOR 10 YEARS OR 120,000 MILES. MY ENVOY IS 11-1/2 YEARS OLD, BUT ONLY HAS APPROX. 87,500 MILES ON IT. SEEING THIS IS AN OBVIOUSLY SAFETY ISSUE WHICH HAS LED TO AT LEAST 1 KNOWN ACCIDENT, I WOULD LIKE TO KNOW IF THERE IS ANYWAY THAT YOU CAN HELP ME GET GM TO EXTEND THE COVERAGE TO MY ENVOY? MY ENVOY ALSO RECENTLY HAD A SPECIAL COVERAGE INITIATED FOR THE HEADLAMP DRIVER MODULE (HDM). I WAS ABLE TO GET THAT FIXED BECAUSE GM ISSUED THE COVERAGE FOR A TOTAL OF 12 YEARS AND 150,000 MILES. SO THE PRECEDENT HAS BEEN SET TO PROVIDE COVERAGE FOR A VEHICLE MY AGE. ANY HELP THAT YOU COULD PROVIDE WOULD BE APPRECIATED. THANK YOU. [XXX] *PM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172687January 29, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLAMPS TURN OFF WIN DRIVING IT HAS DONE THIS IN THE CITY AND ON THE HIGHWAY I HAVE TO PULL OVER AND TURN THE KEY OFF AND WIN I RESTART IT ITS FINE. THIS OCCURRED SUDDENLY AND INTERMITTENTLY STILL NOT DETERMINED WHY. I DID FIND A RECALL ON THESE VEHICLES BUT MY VIN IS NOT LISTED THIS IS NOT SAFE AND GM SHOULD PAY FORE IT NOT ME THANK YOU. 2007 GMC ENVOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170637January 17, 2019
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT WITH LIGHTS ON LOW BEAMS, THE HEADLIGHTS WILL GO OUT AND ONLY THE HIGH BEAMS WORK. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION, ON BOTH RURAL AND CITY HIGHWAYS. THIS HAS BEEN GOING ON FOR 6 PLUS MONTHS. MOST RECENTLY, LAST NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155987December 4, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 GMC ENVOY. AFTER REFUELING THE VEHICLE, THE CONTACT DROVE OFF AND THE REAR WINDOW SHATTERED. THE CONTACT CALLED THE MANUFACTURER, RECEIVED A CASE NUMBER, AND FILED A POLICE REPORT. THE VEHICLE WAS DROPPED OFF AT THE DEALER (BECKER BUICK GMC, INC., 636 E SPRAGUE AVE, SPOKANE, WA 99202, (509) 455-3550) AND THE CONTACT WAS WAITING TO HEAR BACK FROM THEM WITHIN THREE DAYS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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