GMC Envoy Complaints

3,582 consumer complaints on file.

#10453156March 26, 2012
STRUCTURE:BODY
THE REAR TAILGATE IS NOT OPERATING AT ALL. IT WILL NOT LATCH CLOSED, IT SWINGS DOWN ON ITS OWN. IT IS CURRENTLY BEING HELD IN THE LATCHED POSITION BY A RATCHET STRAP. IT HAS ALSO SWUNG OPEN ON ITS OWN, WHILE IT WAS STILL LATCHING PROPERLY AND THE REAR WINDOW HAS DROPPED ITSELF ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452758March 23, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2005 ENVOY SPEEDOMETER STOPS WORKING OR STICKS. IT ALSO DOES NOT GIVE CORRECT SPEED. I CURRENTLY HAVE TO RELY ON MY GPS FOR SPEED CONTROL. ARE THERE ANY RECALLS ON MY VEHICLE FOR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452434March 20, 2012
FUEL SYSTEM, GASOLINE
I RECEIVED A LETTER FROM GMC STATING THAT THEY HAD A KNOWN ISSUE WITH THE FUEL SENSOR ON MY VEHICLE, WOULD PAY HALF TO HAVE IT REPAIRED. WITHIN TWO WEEKS MY FUEL SENSOR GAUGE IS FLOATING FROM FULL TO EMPTY AND THE CHECK ENGINE LIGHT FOR EMISSION COMES ON WHEN THE FLOAT STARTS. WHY MUST I PAY FOR REPAIRS FOR SOMETHING THAT IS OBVIOUSLY DEFECT ON THE VEHICLE IF ALL OF THE OTHER COMPLAINT ARE ANYTHING TO GO BY?! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452444March 20, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER QUIT WORKING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452296March 19, 2012
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
SINCE FEBRUARY 2011 FUEL SENSOR PROBLEMS INACCURATE READING FUEL GAUGE DISPLAYS FULL THEN EMPTY INDICATOR LIGHT TURNS ON THEN OFF, DRIVING ON THE 10 FREEWAY EAST WITH GRANDCHILDREN ABOARD VERY CLOSE TO ACCIDENT HAD TO IMMEDIATELY PULL OFF TO SIDE NO FUEL IN TANK. REPORTED PROBLEM TO MARK CHRISTOPHER AUTO CENTER ONTARIO CALF. REPLACE FUEL SENSOR ALSO RECOMMEND FUEL PUMP MODULE REPLACE AT THE SAME TIME SINCE FUEL TANK WAS OFF VEHICLE ESTIMATE FOR SERVICE $324.88 TAX INCLUDED TO REPLACE FUEL PUMP MODULE PARTS AND LABOR $800.00. VERY COSTLY SINCE ON SET INCOME JUST SERVICE ENVOY REPLACE FUEL SENSOR TOTAL AMOUNT DUE $740.34. RECEIVED LETTER FROM GENERAL MOTORS 8/9/2011 REIMBURSING CHARGES OF 50% ONLY FOR FUEL SENSOR CHARGES PAID. YEAR TO DATE CONTINUAL PROBLEMS WITH FUEL GAUGE READING, RETURNED TO DEALERSHIP ON FEBRUARY 10, 2011 DID EXPLAIN FUEL GAGE READING WERE INACCURATE, SERVICE TECHNICIAN PLACED ON SCOPE & SCANNED FOR MALFUNCTIONS STATED NO PROBLEMS FOUND. PERSONALLY UPSET FOR THE AMOUNT PAID THINKING GM ONLY CARES ABOUT LABOR CHARGES AND PRICE ON PARTS CONTRIBUTES TO THEIR PROFIT NO LOSSES. CUSTOMER SERVICE IS NO LONGER THEIR PRIORITY.TODAY SPEEDOMETER OPERATES INACCURATE READS OVER 150+MILES, OIL GAUGE IS LOCKED, RPM GAUGE INACCURATE FLUCTUATES BACK & FORTH, FUEL GAUGE READS FUEL PRESENT ACTUALLY EMPTY INDICATOR LIGHT DISPLAYS EMPTY OR INOPERATIVE STOPS SUDDENLY CONFUSING ME ADDING FUEL ESPECIALLY WITH TODAYS PRICE. WATER TEMP GAUGE READS VEHICLE OVER 180 DEGREES SO INCORRECT. TODAY DISABLE SERVICE CONNECTED VIETNAM VETERAN ALSO TWO FAMILY MEMBERS UNEMPLOYED ON SET INCOME HOW IN HELL TO GET THIS PROBLEM RESOLVED BEFORE A ACCIDENT OCCURS ON SOME ISOLATE DARK HIGHWAY, EVERYONE TEXTS, CELL PHONE USAGE, GPS READING THEIR SCREENS LITTLE ATTENTION TO THE ROAD AHEAD. REQUESTING HELP SOON WITH MY ISSUE, NOTIFIED GENERAL MOTORS OF THIS TODAY THROUGH MAIL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452046March 17, 2012
FUEL SYSTEM, GASOLINE
THE GAS GAUGE STARTED FAILING. IT STARTED MARKING RANDOM FUEL VALUES WHICH WERE COMPLETELY INCORRECT. IT WOULD MARK HALF A TANK WHEN IT WAS FULL. IT WOULD RANDOMLY JUMP TO DIFFERENT SETTING AFTER EACH START. AND FINALLY IT GOT STUCK ON EMPTY WITH THE EMPTY LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451895March 16, 2012
FUEL SYSTEM, GASOLINE
(2003 GMC ENVOY XL) I HAVE RECENTLY FOUND THAT MY WIFE AND KIDS HAVE BEEN RIDING AROUND IN A VEHICLE THAT WAS AN EXPLOSION WAITING TO HAPPEN. GENERAL MOTORS HAS EXTENDED THEIR WARRANTY ON FUEL TANK ISSUES 3 TIMES BECAUSE OF A FLAWED DESIGN. I HAD NO KNOWLEDGE OF THIS BEFORE PURCHASING, AS I BELIEVE I AM THE SECOND OWNER OF THIS VEHICLE. I HAVE SINCE SEEN THAT THIS ISSUE HAS BEEN BROUGHT TO YOUR ATTENTION BUT NOT TO THE MAGNITUDE TO WHICH IT IS OCCURRING. I WONDER IF SOMEONE HAS TO DIE A FIERY DEATH BEFORE THIS ISSUE IS ADDRESSED SERIOUSLY ? I HAVE COMPILED MANY ACCOUNTS OF CUSTOMERS COMPLAINING OF THIS ISSUE AND HAVE RECORDS TO SHARE. I HAVE CONTACTED GM CUSTOMER SUPPORT, ONLY TO BE PUT ON HOLD FOR A TOTAL OF 153 MINUTES IN THE REALM OF 4 CALLS WITH NO RESOLUTION. THIS ENGINEERING FAILURE CONSIST OF GREAT NUMBERS STILL ON THE ROAD. UNLUCKY ONES LIKE MYSELF WILL NOT HAVE ANY KNOWLEDGE OF THIS UNTIL TOTAL FAILURE OCCURS AND AT THAT TIME GM'S POOR DESIGN BECOMES THE BURDEN OF THE CURRENT OWNER. I NEED HELP UNDERSTANDING HOW SUCH A SAFETY RISK CAN BE SWEPT UNDER THE RUG WITH 493,579 OF THESE VEHICLES BEING SOLD. I HAVE FOUND THAT THE DESIGN WAS SO BAD THAT AFTERMARKET SUPPLIERS DO NOT EVEN OFFER THIS TANK. THE ONLY PLACE TO GET ONE IS FROM GM DEALER AT A PRICE OF $650.00, WHICH IS EXORBITANT FOR A PIECE OF PLASTIC. I NEED HELP WITH THIS MATTER BUT IT'S NOT JUST ABOUT ME, YOUR ACTIONS COULD SAVE SOMEONE'S LIVES ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451801March 15, 2012
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I HAVE A 2003 GMC ENVOY. FROM THE BEGINNING I'VE HAD PROBLEMS WITH THE ELECTRICAL WORKING PROPERLY (REARVIEW MIRRORS, SEAT CONTROLS, ETC). ALSO, MY FUEL INDICATOR AND SPEEDOMETER BOTH WENT OUT AT THE SAME TIME. I BELIEVE GMC SHOULD TAKE RESPONSIBILITY FOR THE DEFAULT AND REQUEST A RECALL. I HAVE READ NUMEROUS COMPLAINTS DEALING WITH THE VERY SAME ISSUES ON MODELS FROM 2003 THRU 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452009March 14, 2012
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY
2005 GMC ENVOY. ATTORNEY WRITES ON BEHALF OF THE CLIENT IN REGARDS TO FUEL LEVEL CENSOR THAT MAY WEAR PREMATURELY *TGW THE ATTORNEY STATED HIS CLIENTS VEHICLE SERVICE ENGINE LIGHT ILLUMINATED AND THE FUEL GAUGE READ EMPTY AFTER FILLING THE TANK. ULTIMATELY, THE SENSOR WORE OUT, WHICH CAUSED THE FUEL GAUGE TO STOP WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451119March 12, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER AND GAS GAUGE IN MY 2004 ENVOY DO NOT WORK. JUST LIKE EVERYONE ELSE HERE THE SPEEDOMETER IN MINE SOMETIMES READS OVER 100 MPH WHEN I MIGHT BE DOING 35MPH. MOST OF THE TIME IT JUST STAYS AT 0 SO I DON'T KNOW HOW FAST I'M GOING. THE GAS GAUGE JUST DOESN'T WORK AT ALL. I CAN'T AFFORD THE REPAIR AND FROM ALL THE OTHER COMPLAINTS I'VE SEEN GM SHOULD FIX IT FOR FREE ANYWAY. HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THE NTSB WILL GET BEHIND THE CAR OWNERS? ONE PERSON HERE SAID THAT GM ACTUALLY WON A LAWSUIT AND WAS COMPENSATED FOR THE FAULTY PARTS BUT DID NOT DO THE RECALL ON THE ENVOYS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450890March 9, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
EXTERIOR LIGHTS, INTERIOR LIGHTS FLICKERING,,,CLUSTER GAUGES CHANGING STATE ON THEIR OWN,,, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450821March 8, 2012
FUEL SYSTEM, GASOLINE
INACCURATE FUEL GAUGE READING RESULTED IN VEHICLE STALL (DISABLED) WHILE DRIVING. FUEL GAUGE SHOWS MORE FUEL AVAILABLE THAN IS ACTUALLY IN THE FUEL TANK. GAUGE READING MAY JUMP UP AND DOWN DURING DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450436March 6, 2012
AIR BAGS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STARTED THE IGNITION AND THE FUEL GAUGE DISPLAYED AN INACCURATE READING EVEN THOUGH FUEL HAD BEEN DISPENSED INTO THE FUEL TANK. WHILE DRIVING, THE FUEL GAUGE READING FLUCTUATED WHICH CAUSED DIFFICULTY IN DETERMINING THE ACTUAL FUEL TANK LEVEL. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY WHENEVER THE VEHICLE WAS OPERATIVE. THERE WERE ALSO ELECTRICAL ISSUES WHICH CONTRIBUTED TO THE RADIO NOT TO FUNCTION AND THE INSTRUMENT PANEL CLUSTER LIGHTS WOULD NOT ILLUMINATE. THE FUEL SENSOR WAS REPLACED PREVIOUSLY BY THE DEALER AND THE FAILURE RECURRED THREE YEARS LATER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FUEL GAUGE MALFUNCTION. THERE WERE NO REPAIRS PERFORMED IN RELATION TO THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 4/2/12 *CN THE CONSUMER STATED THE FUEL LEVEL SENSOR FAILED TWICE. ALSO, AI =R BAG WARNING LIGHT WAS FIXED BY MOVING THE SRS WIRING UNDER THE DRIVER'S SAT. THE RADIO AND DASH LIGHTS WERE REPLACED AS WELL, DUE TO INFERIOR PARTS. UPDATD 04/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450511March 6, 2012
ELECTRICAL SYSTEM
WHEN I WENT OUT TO MY TRUCK IN THE MORNING MY VEHICLE WAS FULL OF SMOKE, THE DRIVERS SIDE ELECTRICAL ON THE DOOR DOESN'T WORK, DOOR LOCK. WINDOWS DON'T WORK, MIRROR DOESN'T WORK KEYLESS ENTRY EITHER, I WENT TO THE DEALER THEY SAID IT WAS A DRIVERS SIDE MASTER DOORSWITCH FAILURE, THEY WANTED $350.00 TO FIX WE ONLY HAD THE VEHICLE LESS THAN 30 DAYS DIDN'T MAKE 1ST PAYMENT YET. WE SAW IN THE NEWSPAPER THAT THESE VEHICLES HAVE THIS PROBLEM SO WERE HOPING YOU CAN GENERATE ENOUGH ENERGY INTO THIS PROBLEM SO WE CAN GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450536March 6, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TACHOMETER INITIALLY FAILED, NOW SPEEDOMETER IS ALSO NOT WORKING. HAVE HEARD/SEEN MULTIPLE OTHER PEOPLE WITH THIS COMPLAINT ON ENVOYS AND TRAILBLAZERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450304March 5, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING 25 MPH WHEN THE GEARS ON THE DIFFERENTIAL STARTED GRINDING AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE MECHANIC CONFIRMED THE FRONT DIFFERENTIAL FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450411March 5, 2012
FUEL SYSTEM, GASOLINE, AIR BAGS
AIR BAG WARNING LIGHT ON. FUEL GAUGE SENSOR MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450046March 2, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE ENGINE WAS RUNNING LEAN AND THEY WERE UNABLE TO MAKE REPAIRS UNTIL THE COMPONENT HAD ACTUALLY FAILED. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. UPDATED 05/08/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE INTAKE MANIFOLD NEEDED TO BE TIGHTENED. UPDATED 05/14/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450009March 1, 2012
FUEL SYSTEM, GASOLINE
STRONG ODER OF FUEL, SES LIGHT ON, LEAK FROM NECK OR PUMP (UNSURE OF EXACT LOCATION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449681February 29, 2012
VISIBILITY
FRONT WINDSHIELD WASHER NOZZLE FAILURE, BOTH (LEFT AND RIGHT). 1ST EVENT NOTED IN 2009 WHEN VEHICLE HAD 32000 MILES, THIS IS THE 2ND EVENT. NOZZLES STOP SPRAYING WASHING FLUID EFFECTIVELY, PREVENTING DRIVER FROM CLEANING THE FRONT WINDSHIELD IN HIGH DEBRIS CONDITIONS, REDUCING VISIBILITY AND POSING A DRIVING HAZARD SPECIALLY IN HIGH DEBRIS / INSECT AREAS IN NON-OPTIMAL LIGHTING CONDITIONS SUCH AS NIGHTTIME DRIVING OR WHEN THE VEHICLE IS ALIGNED TOWARDS THE SUN OR OTHER LIGHT SOURCE. PREVIOUS EVENT REQUIRED REPLACEMENT OF THE NOZZLES, IT IS NOT CAUSED BY OBSTRUCTION AS PLENTY OF FLUID STILL FLOWS OUT OF THE NOZZLE (JUST NOT IN THE NECESSARY PATTERN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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