GMC Envoy Complaints

3,582 consumer complaints on file.

#10641048October 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE REPAIRS PERFORMED WERE UNKNOWN, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE REMAINED AT THE DEALER AWAITING PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641232October 3, 2014
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING AND MY CAR SHUT DOWN.HAD NO CONTROL OF BRAKES, STEERING .LUCKY I WAS GOING STRAIGHT .THIS IS THE SECOND 3RD TIME THIS HAS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641236October 3, 2014
STEERING
POWER STEERING WENT OUT WHILE DRIVING. PULLED OFF THE ROAD AND SAW UNDERNEATH VEHICLE WAS LEAKING FLUID. CHECKED POWER STEERING FLUID, WAS LOW SO ADDED MORE AND BABIED VEHICLE HOME. AFTER SOME INVESTIGATING UNDERNEATH VEHICLE, FOUND A CRACK IN A LINE THAT GOES TO THE RACK AND PINION. REPLACED THE LINE FOR $200. BEGAN TO DRIVE VEHICLE AGAIN, VEHICLE WAS ACTING NORMALLY. THEN, 3 WEEKS LATER SAME EXACT THING HAPPENED. WAS DRIVING, POWER STEERING WENT OUT, PULLED OFF THE ROAD AND FLUID WAS LEAKING FROM THE EXACT SAME SPOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641327October 3, 2014
ELECTRICAL SYSTEM
DRIVING AT 20 MILES AN HOUR AND HEAR A CRACKLING NOISE IN DRIVER DOOR PANEL. WINDOW ROLLED UP ON IT'S OWN, SIDE MIRRORS BEGAN TO READJUST THEMSELVES AND HEATED SEAT CAME ON. WHEN NOISE QUIT I HAD LOST ALL CONTROL OF PANEL CONTROLS. CALLED GM DEALER TO GET IT IN FOR THE RECALL ON MASTER SWITCH AND WAS TOLD THERE WERE NO PARTS OR REMEDY FROM GM AS OF YET. RECALL CAME OUT A COUPLE MONTHS AGO. CALLED ANOTHER DEALER AND TOLD THE SAME THING. I CALLED DIRECT TO GM AND WAS TOLD THERE WAS NO SOLUTION AT THIS TIME. I HAD NO WINDOW CONTROL, CAR WILL NOT LOCK, SIDE MIRRORS POINTED DOWN TO GROUND SO I CAN'T USE THEM. I CALLED BACK AND ASKED WHY A RECALL WAS ISSUED WHEN THERE WERE NO REPLACEMENT PARTS ON A SAFETY ISSUE SUCH AS THIS. KIDS CAN OPEN DOORS, CAN'T CHANGE LANES ON HIGHWAY DO TO MIRRORS AND CAN'T USE WINDOWS. AS I CONTINUED TO DRIVE THE CRACKLING CAME BACK AND SEAT REHEATED, MIRRORS REPOSITIONED, AND WINDOW TRIES TO GO DOWN. I CALLED AGAIN AND WAS TOLD I COULD SET AN APPOINTMENT AND WOULD HAVE TO PAY UP FRONT AND THEN GET REIMBURSED FROM GM. I TOLD THEM I WOULD NOT UNDER ANY CIRCUMSTANCES. THEY WOULD REVIEW AND GET BACK WITH ME IN 24-48 HOURS. NOTHING SO FAR.THIS MORNING WHILE DRIVING IN THE DARK THE NOISE STARTED AGAIN AND I LOST MY HEADLIGHTS, BLACK, NOTHING. SITTING AT A STOP SIGN TODAY, CAR RUNNING AND IN DRIVE, I LOST ALL DASH PANEL GAUGES FOR ABOUT 30 SECONDS. CAR STILL RAN AND EVERYTHING CAME BACK. FEARFUL OF A WRECK AND HAVING KIDS IN THE CAR WITH NO SAFETY LOCKS. I CAN'T MANUALLY LOCK HATCH SO I AM AT RISK OF AN EASY BREAK IN AND I AM IN THE MEDICAL FIELD AND TRAVEL WITH SUPPLIES THAT MUST BE LOCKED UP. NEVER BY ANOTHER GMC SOMETHING NEEDS TO BE DONE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640546October 1, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND FAILED TO PROVIDE THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENSOR AND THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640091September 30, 2014
ELECTRICAL SYSTEM
THIS VEHICLE HAS AND HAD MAJOR ELECTRICAL ISSUES SINCE NEW. INSTRUMENT CLUSTER REPLACED AT MY EXPENSE AT 75000 MILES. NOW DOOR LOCKS INTERMITTENT. WON'T OPEN OR LOCK BY REMOTE. REAR WIPER GOES OUT WHEN DOOR LOCKS STOP. REAR DOOR LOCK OUT ALSO. CAN LOCK DOORS FROM INSIDE AND MANUALLY LOCK DRIVER DOOR BUT REAR HATCH WILL STAY UNLOCKED. THIS IS A SAFETY HAZARD ESPECIALLY AT NIGHT AT A MALL OR EVEN IN MY DRIVEWAY. SOMEONE COULD ENTER MY VEHICLE AND HURT SOMEONE IN MY FAMILY WHEN LOCKS ARE OUT. IN MY DRIVEWAY THEY COULD GET ACCESS TO MY GARAGE DOOR OPENER AND ENTER MY HOUSE. I SHOULDN'T HAVE TO REMOVE MY GARAGE DOOR OPENER EVERYTIME I ENTER MY HOME. I THINK THIS IS A VERY SERIOUS SECURITY ISSUE FOR MY FAMILY. I'M RETIRED AND CAN'T AFFORD THE REPAIR. I'VE SEEN THIS ALL OVER THE INTERNET BUT NO FIX FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639715September 29, 2014
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE GAS TANK HAS A LOSE CONNECTOR THAT LEAKS AND ALLOWS FUMES TO ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639608September 28, 2014
FUEL/PROPULSION SYSTEM
I STARTED EXPERIENCING A STRONG SMELL OF GASOLINE WHILE DRIVING AND WHEN THE VEHICLES WAS SHUT DOWN. WHEN I FIRST NOTICED THE ODOR I COULD NOT SEE ANY VISIBLE LEAKS UNDER THE VEHICLE, AFTER ABOUT A WEEK I STARTED NOTICING DRIPS OF FUEL UNDER THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO FIND THE LEAK AND NOTICED A VERY FINE SPRAY OF GASOLINE COMING FROM THE TOP OF THE TANK. I THEN DROPPED THE FUEL TANK AND NOTICED THAT TUBE FROM THE FUEL PUMP WAS CORRODED TO THE POINT THAT IT WAS SPRAYING GASOLINE WHILE UNDER PRESSURE. THE FUEL PUMP IS LOCATED IN A LOW POINT ON THE TOP OF THE TANK WHICH ALLOWS FOR ROAD DEBRIS/SALT AND WATER TO SIT AND ERODE THESE TUBES ON THE TOP OF THE FUEL PUMP. THIS IS A VERY DANGEROUS PROBLEM AS ALL IT WOULD TAKE IS ANY FORM OF IGNITION TO CAUSE AN UNCONTROLLABLE FIRE. GM SHOULD BE REQUIRED TO REPAIR THIS UNDER A MANDATED RECALL DUE TO THE SEVERITY OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639641September 28, 2014
AIR BAGS
A GUY HIT ME ON THE DRIVERS SIDE THEN IT PUSHED ME INTO A DRIVEWAY OF A BUSINESS WHICH HAD A BRICK WALL WHICH I HIT &BOUNCED OFF IT .POPPED BOTH TIRES ON THE DRIVERS SIDE. THEN I HIT A TELEPHONE POLE STRAIGHT ON &SMASHED IN MY FRONT ON MY CAR..I MOVED THE TELEPHONE POLE IN THE CONCRETE ABOUT 2 IN..I WAS THE SECOND OWNER. THE OTHER OWNER WAS THE DEALERSHIP &THY HAD IT JUST FOR THERE CAR TO RUN FROM 1 DEALERSHIP TO THE OTHER..I HAD TO GO TO THE HOSPITAL &I AM STILL HAVING TREATMENT ON MY NECK BACK &SHOULDER..NOT 1 OF THE AIR BAGS WENT OFF..IT WAS TOWED AWAY &THEN WAS TOTALED. ..I HAVE HIRED AN ATTORNEY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639362September 26, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 ENVOY GMC. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT WAS CONCERNED THAT THE FATAL MAY RESULT IN A FATAL INJURY. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE AIR BOOT AND VACUUM SEAL NEEDED TO BE REPAIRED ADDITIONALLY THE VACUUM BOOSTER ON THE BRAKE LINE AND CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639434September 26, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE REAR END OF THE VEHICLE DROPPED DOWN TO THE AXLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR END AND THE AIR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,612.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638867September 25, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A BUNGEE CORD WAS USED TO SECURE THE DOOR IN A CLOSED POSITION. THE DEALER REPLACED THE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 01V158000 (STRUCTURE) IN 2006. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637699September 20, 2014
UNKNOWN OR OTHER
ALL ELECTRICAL POWER ALL GAUGES, LOCKS, RADIO , GOES ON AND OFF LOCKS UNLOCK AND LOCK ALL INFORMATION PANEL LIGHTS UP AND GOES OUT ALL GAUGES LIGHTS UP AND GOES OFFALL WARNING SIGNALS THAT IS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637259September 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY. WHILE ATTEMPTING TO STOP THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637359September 18, 2014
ELECTRICAL SYSTEM
FAILURE OF THE DRIVERS DOOR MODULE. POWER WINDOWS WORK, BUT NOTHING ELSE.. NO DRIVER 1/2 OPTION BUTTONS, NOT HEATED SEATS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636939September 17, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT THE FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637053September 17, 2014
ELECTRICAL SYSTEM
DRIVERS SIDE WINDOW MODULE BECAME INOPERABLE. WHILE TRAVELING ON THE HIGHWAY A LOT OF SMOKE STARTED COMING FROM THE PANEL CAUSING US TO PULL OVER, OPEN THE DOOR AND TURN THE ENGINE OFF. IT NEVER STARTED FIRE BUT HEAVY SMOKE CAME OUT FOR ABOUT 10 MINS AND LEFT A STRONG ELECTRICAL SMOKE ODOR FOR HOURS. WINDOW PANEL IS NOW COMPLETELY INOPERABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10633622September 16, 2014
ENGINE AND ENGINE COOLING
GMC USED CHEAP BOLTS ON THEIR V8 MOTOR'S EXHAUST MANIFOLDS. I HAVE TWO BROKEN BOLTS ON ONE SIDE AND 1 ON THE OTHER. CARR OF VANCOUVER GAVE ME A QUOTE OF $ 2374.00 PLUS TAX TO FIX THIS PROBLEM. THEY SAID IT WAS A WELL KNOWN PROBLEM WITH ALL OF THE V8 MOTORS BY GMC. I CONTACTED GMC AND THEY REFUSE TO DO ANYTHING ABOUT THIS. I HAVE RESEARCHED IT ON THE INTERNET AND THERE ARE HUNDREDS OF PEOPLE WHO HAVE HAD THIS SAME PROBLEM. THE QUESTION ISN'T IF THIS WILL HAPPEN TO ONE OF THEIR VEHICLES BUT WHEN IT WILL HAPPEN. IT IS SUCH A WIDE AND KNOWN PROBLEM A COMPANY HAS ACTUALLY MADE CAME OUT WITH A BRACKET TO FIX THIS PROBLEM. I DON'T FEEL THAT THIS SHOULD BE A CONSUMER PROBLEM BUT IT SHOULD BE A MANUFACTURER PROBLEM. I WOULD APPRECIATE ANY HELP. I FEEL THAT THEY SHOULD HAVE TO RECALL THESE DEFECTIVE BOLTS AND REPLACE THEM WITH THE RIGHT ONES. I AM NOT OUT FOR ANY KIND OF SETTLEMENT OR SCAM ALL I WANT IS MY ENVOY FIXED. KRAL AUTO PARTS MAKES THE BRACKET. HTTPS://WWW.KRALAUTOPARTS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633708September 16, 2014
ELECTRICAL SYSTEM
THE RPM (TAC) FAILED AND STARTED JUMPING ALL OVER. ON 09-14-14 THE SPEEDOMETER STARTED TO FAIL. DID NOT FIX THE RPM (TAC) AT THE TIME. THIS APPARENTLY IS AN ON GOING PROBLEM WITH THESE YEARS IN THE GMC PRODUCT. IS IT A SAFETY ISSUE - YES!!! ONE NOW CANNOT TELL ONES SPEED WHICH COULD CAUSE AN ACCIDENT OR A CITATION TO THE DRIVER BECAUSE OF THIS PROBLEM. TO FIX THIS INSTRUMENT CLUSTER WILL BE IN THE $600.00 RANGE. I BELIEVE GMC WAS WELL AWARE OF THIS PROBLEM IN THE PAST YEARS AND IGNORED IT - CAUSING OWNERS AN UNDUE EXPENSE ON A VEHICLE THAT THEY PAID THOUSANDS OF DOLLARS FOR. WE BOUGHT THIS VEHICLE NEW AND HAVE HAD GMC VEHICLES FOR YEARS - UNLESS GMC STANDS UP AND TAKES RESPONSIBILITY I WILL NOT CONSIDER ANOTHER GM PRODUCT. THE AIR CONDITIONAL LINE FAILED IN 2014 BECAUSE OF IT RUBBING ON THE FRAME CAUSING ME TO SHUT OFF THE REAR AIR CONDITIONER BECAUSE OF THE COST TO FIX IT. GM NOT ALLOWING AFTER MARKET PARTS FOR THIS FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633768September 16, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY HEADLIGHTS HAVE BEGUN TO CUT OFF FOR ABOUT 5 TO 10 MINUTES, THEN COME BACK ON. IF NOT FOR MY FOG LIGHTS I WOULD NOT BE ABLE TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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