GMC Envoy Complaints

3,582 consumer complaints on file.

#10224237April 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I BOUGHT MY NEW VEHICLE LAST WEEK AND DISCOVERED AFTER TAKING POSSESSION OF IT THAT THE SPEEDOMETER RAMPS UP BUT DOES NOT GO DOWN. AS IT IS PARKED IT READS BETWEEN 38 AND 120+. DEALERS SAY SINCE THERE IS NO RECALL THEY CANNOT HELP ME AND HAVE QUOTED BETWEEN A 500 DOLLAR AND 1,000 DOLLAR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224048April 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CLUSTER FAILURE. I KNOW OF 3 CLUSTER FAILURES IN THE LAST 4 MONTHS. THAT'S JUST MY NEIGHBOR AND MY SISTER AND MYSELF. THIS IS A 500.00 REPAIR AND I'M SURE THAT THIS CAN'T BE ISOLATED OCCURRENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223465April 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER SUDDENLY QUIT WORKING, SHOWING HIGHWAY SPEEDS OF 95-120+MPH, ONLY WENT DOWN TO 20MPH AT LOWEST WHEN CAR IS STOPPED. USUALLY READS 60 AT STOP. MESH CHECKED IT & SAYS INSTRUMENT CLUSTER. ALL OTHER GAUGES OK. SEEMS LIKE ENOUGH COMPLAINTS TO GET GM TO CORRECT THIS, WITHOUT CHARGE TO CUSTOMER. FAILURE NOW LASTED 6 MOTHS - USING GPS TO DETERMINE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223365April 4, 2008
SUSPENSION:REAR
PORTION OF STABILIZER BAR UNDER REAR AXLE DISLODGED FROM FRAME. THE WELD FAILED. CREATES A DANGEROUS SITUATION WHILE IN MOTION BECAUSE OF SHARP EDGE OF BRACKET DANGLING WITHIN STRIKING DISTANCE OF REAR TIRE -- IMPACT COULD EASILY BLOW OUT THE TIRE WHILE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223910April 3, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 GMC ENVOY REAR DOOR LOCKS DO NOT STAY LATCHED. CONSUMER STATES THAT THE LATCHES WERE REPLACED IN 2006 AND NOW THE LOCKS ARE DEFECTIVE. DEALER TOLD THE HIM THAT THE LOCKS DID NOT WORK AND MADE HIM PAY $100 TO TELL HIM THAT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222925March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 40 MPH, THE SPEEDOMETER SPORADICALLY FAILED AND DISPLAYED INACCURATE READINGS. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. HE CALLED THE MANUFACTURER AND IS AWAITING THEIR RESPONSE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222955March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER ARE NOT WORKING AND THE CHECK ENGINE LIGHT IS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222687March 29, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ENGINE LIGHT CAME ON TO LET ME KNOW THAT I NEEDED TO GET THE VEHICLE TO THE REPAIR SHOP. I TOOK THE CAR IN AND THEY FOUND THAT THE GAS TANK HAD A CRACK AT THE TOP PORTION. THE GAS TANK WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222599March 28, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE MAKING A TURN AT 40 MPH, THE CONTACT HEARD A LOUD BOOM AND A GRINDING NOISE. SHE HAD THE VEHICLE TOWED TO HER MECHANIC AND THEN TO THE DEALER. THE DEALER STATED THAT THE FRONT DRIVER SIDE DIFFERENTIAL CASING WAS CRACKED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 71,838.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222613March 28, 2008
ENGINE AND ENGINE COOLING
ENGINE STALLED WHILE DRIVING DOWN AN INCLINE WITHOUT ANY INDICATION UNTIL APPLYING THE BRAKES TO FIND THE POWER BRAKES HAD BEEN LOST. WEATHER CONDITIONS WERE SLICK AND THE VEHICLE STARTED TO SPIN AND COULD NOT BE CORRECTED DUE TO LOSS OF POWER STEERING. VEHICLE COULD NOT BE SLOWED USING THE LOWER ENGINE GEARS. ONCE THE VEHICLE COASTED TO A STOP, THE BATTERY LIGHT CAME ON. THE VEHICLE WAS PUT IN PARK, TURNED THE KEY TO THE ENGINE-OFF POSITION AND THEN ON. ONSTAR DIAGNOSTICS DID NOT DETECT ANY PROBLEMS IN SYSTEM TESTS. FUEL LEVEL WAS APPROX. 3 GALLONS. ***************************************************************************************************THE FAILURE ALMOST CAUSED AN ACCIDENT OF RUNNING OVER A PEDESTRIAN AND COLLISION WITH OTHER VEHICLES (NO CONTROL AND NO WARNING FROM THE VEHICLE SYSTEMS OF STALL). THIS IS THE SECOND INCIDENT; INITIAL INCIDENT OCCURRED WHILE LEAVING INCLINED DRIVEWAY - POTENTIAL OF ENTERING ROADWAY. MY CHILD WAS RIDING AS A PASSENGER IN THE VEHICLE FOR BOTH INCIDENTS. *************************************************************************************************** *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222432March 26, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP OUTLET TUBE CORRODED THROUGH CAUSING A RELEASE OF FUEL UNDER PRESSURE, WHICH SPRAYED OVER THE TOP OF THE GAS TANK AND RAN DOWN BOTH SIDES OF THE TANK, I FEEL THIS COULD HAVE EASILY CAUSED A FIRE WITH ANY TYPE OF IGNITION SOURCE. THIS PREMATURE FAILURE (5 YEARS) COST OVER $1,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221827March 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRUCK SERVICE ENGINE LIGHT HAS CONTINUOUSLY COME ON AND OFF. THE TRANSMISSION WENT AND LOST ALL GEARS AT 52,000 MILES, AFTER THE VEHICLE HAD BEEN IN AT 31,000 MILES FOR THE SAME REASON. THERE HAVE BEEN MULTIPLE ITEMS IN WHICH THE SERVICE ENGINE LIGHT HAS BEEN ON: TRANSMISSION SEVERAL TIMES BUT DEALERSHIP COULD NOT FIND ANYTHING, FUEL CAP, FUEL TANK NECK, INTERNAL GAUGE FOR THE FUEL TANK, AND ONLY TO GET THE VEHICLE BACK ON 3/19/08 AND FOR THE SERVICE ENGINE LIGHT TO COME ON AGAIN. I SWEAR THIS TRUCK IS A TOTAL LEMON! I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE, AND EVERY TIME I HAVE TAKEN IT TO THE DEALERSHIP THEY CAN NEVER FIND ANYTHING WRONG. THIS LAST TIME WAS A TOTAL FIGHT WITH THE DEALERSHIP REGARDING THE TRANSMISSION, ALONG WITH NO MORALS AND RESPECT FOR THE CONSUMER FROM GM THEMSELVES OR THE DEALERSHIP. I BELIEVE THAT I HAVE ENDED UP WITH A LEMON, AND THERE IS NOT A DARN THING I HAVE BEEN ABLE TO DO ABOUT IT BECAUSE NO ONE SEEMS TO THINK THAT THERE IS A PROBLEM. CONTACTED ON-STAR TO RUN DIAGNOSTIC CHECKS EVERY TIME THE SERVICE ENGINE LIGHT HAS COME ON AND THEY CAN NOT SEEM TO FIND ANYTHING SO I END UP TAKING IT TO THE DEALER FOR 65.00 AN HOUR FOR DIAGNOSTIC CHECK AND BEING TOLD THERE IS SOMETHING ELSE WRONG WITH THE TRUCK AND WAS ASSURED THAT THEY RAN ALL DIAGNOSTIC CHECKS AND CLEARED ALL THE CODES AFTER FIXING THE TRANSMISSION. THIS IS BEGINNING TO BECOME VERY ANNOYING, COSTLY, AND UNRELIABLE WHEN TRANSPORTING CHILDREN IN WHAT I CALL AN UNSAFE VEHICLE. I HAVE PUT MORE MONEY INTO THIS VEHICLE THAN WHAT IT IS WORTH WITH SUCH LOW MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221837March 20, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WELL LETS JUST SAY AFTER RECEIVING THE ENVOY BACK FROM THE DEALER FOR REPLACING THE GEARS IN THE TRANSMISSION IN WHICH GM DID NOT FIND TO BE AT FAULT FOR NOT CHECKING THE TRANSMISSION @ 31,000 MILES WHEN I HAD PROBLEMS WITH IT NOT SHIFTING CORRECTLY. SO OVER THE NEXT MONTHS FOLLOWING THIS MY TRANSMISSION WENT OUT @ 52000 MILES, SO GM HAD ME PAY A 500 DEDUCTIBLE. NOW MY SERVICE ENGINE LIGHT IS ON FOR THE COOLANT SYSTEM ACCORDING TO ON-STAR, SO BACK OFF TO THE DELAERSHIP FOR NOT CHECKING ALL THE CODES FOR THE SERVICE ENGINE LIGHT. I HAVE ALREADY HAD TO REPLACE THE FUEL FILTER INSIDE THE GAS TANK, THE GAS TANK NECK, THE BATTERY @ 38,000 MILES, AND TIRES @ 28000 MILES, BRAKES @ 38000 EVEN WHEN I ASKED THE DEALERSHIP TO CHECK THE BRAKES AND COMPLAINED 3 TIMES ABOUT THE BRAKES. AS I FURTHER INVESTIGATED COMPLAINTS REGARDING THIS VEHICLE, I FOUND THAT THE PROBLEMS THAT I HAVE HAD OTHERS HAVE HAD REPORTED TO LEMON LAW, NHSTA, BBB. THESE ITEMS HAVE HAPPENED FROM THE START OF PURCHASING THIS VEHICLE UP UNTIL MARCH OF 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221882March 20, 2008
ELECTRICAL SYSTEM
PURCHASED A USED (HAD PREVIOUSLY BEEN GMC EXEC'S) 2005 GMC ENVOY IN SEPTEMBER 2005. SINCE JANUARY 2007 WE HAVE EXPERIENCED MULTIPLE ISSUES WITH THE VEHICLE. WE HAVE HAD PROBLEMS SUCH AS THE HEADLIGHTS DIMMING ON AND OFF WHILE WE'RE DRIVING, THE AIRBAG SENSOR SAYING OFF EVEN WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT, AND THE DRIVER SIDE POWER SEAT WOULD MOVE UP, BUT WOULDN'T MOVE FORWARD OR BACKWARD. HOWEVER, THE BIGGEST PROBLEM AND SAFETY ISSUE HAS BEEN THE VEHICLE SHUTTING OFF WHILE IN THE MIDDLE OF DRIVING IT. THERE HAVE BEEN NUMEROUS OCCASIONS WHERE WE HAVE BEEN ON BACK ROADS, RUSH-HOUR FREEWAY TRAFFIC, ETC. AND THE VEHICLE SHUT OFF, LOST ALL POWER INCLUDING POWER STEERING AND YOU CAN'T PUMP THE BRAKES-YOU HAVE ONE SHOT TO HIT THE BRAKES. LAST THURSDAY, MARCH 6, 2008 THIS HAPPENED TO US 5 TIMES IN ONE DAY!! MY WIFE WAS ON HER WAY HOME FROM A JOB INTERVIEW AND THE VEHICLE SHUT OFF ON HER 3 TIMES. THEN, IT SHUT OFF ON HER AGAIN WHEN SHE WAS DRIVING TO PICK ME UP FROM WORK. ON OUR WAY HOME IT SHUT OFF FOR THE 5TH TIME THAT DAY AND IT DID IT IN THE MIDDLE OF HEAVY, RUSH-HOUR TRAFFIC ON THE RAILROAD TRACKS! THIS IS AN ISSUE THAT NEEDS TO BE FIXED. WE KEEP THIS CAR IN TIP-TOP SHAPE, PROPERLY MAINTAINED. IT IS BARELY 3 YEARS OLD AND HAVING THESE TYPES OF PROBLEMS IS NOT RIGHT. GM NEEDS TO ISSUE A RECALL ON THIS ASAP. THIS NEEDS FIXED IMMEDIATELY...AND APPARENTLY THIS IS HAPPENING WITH A LOT OF, IF NOT ALL, ENVOYS. ONE ENVOY...THAT COULD BE A FLUKE, BUT MORE THAN ONE, EVEN JUST 2 IS A DUPLICATE PROBLEM AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221458March 17, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRONIC STABILITY CONTROL (ESC), SEATS
I BOUGHT A 2007 ENVOY 10 MARCH 2007. WHEN THE WEATHER GOT WARM I TRIED TO USE MY AC. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 5,000 MILES AND THE AC DIDN'T WORK. I TOOK IT IN FOR SERVICE AND WAS TOLD IT WAS FIXED. WHEN WE WENT ON A TRIP AND ARRIVED IN FL AND IT HEATED UP, THE AC DIDN'T WORK. THE FIRST TIME IT WAS REPAIRED I WAS TOLD IT WAS A SENSOR. THE NEXT TWO TIMES THEY REPLACED THE COMPRESSOR. THE FIRST TIME IT WAS COOL WHEN WE LEFT AND I TRIED THE AC AND IT WAS COLD. I HAD TO TAKE IT IN 3 TIMES BEFORE IT WORKED CORRECTLY. NOW IT IS GETTING HOT AGAIN AND I THINK I AM GOING TO HAVE THE SAME PROBLEM. IT IS ONLY 70 AND MY 1997 CHEVY CAVALIER COOLS BETTER THAN MY 2007 ENVOY. I HAVE HAD SEVERAL OTHER PROBLEMS WITH THIS VEHICLE THAT HAVE ONLY RECENTLY BEEN RESOLVED. EACH TIME I TOOK IT IN I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. I HAD A LEAK IN THE REAR COMPARTMENT, THE DRIVERS SEAT WOULD NOT ADJUST SOMETIMES AND THE STABILITRAK CONSTANTLY GAVE ME A SERVICE LIGHT. THIS VEHICLE IS ONLY 1 YEAR OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221499March 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE, FAILS TWICE A MONTH FOR A DAY OR TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221188March 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT SMELLED GASOLINE, BUT DID NOT PAY IT ANY ATTENTION INITIALLY. HIS SON ENTERED THE VEHICLE LATER AND ALSO SMELLED THE STRONG ODOR. THE FOLLOWING DAY THE CONTACT FILLED UP THE TANK WITH GASOLINE AND THE SMELL INTENSIFIED. WHEN HE ARRIVED HOME, HE NOTICED A FUEL LEAK BY THE REAR DRIVER SIDE WHEEL. A MECHANIC STATED THAT THE LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK WHERE THE FUEL PUMP CONNECTS. THE CONTACT DROPPED THE VEHICLE OFF AT THE DEALER THE NEXT DAY AND THEY STATED THAT THE LEAK ORIGINATED FROM THE GAS TANK, AND IT NEEDED TO BE COMPLETELY REPLACED. THE VEHICLE IS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000. UPDATED 04/16/08. *LJ THE TRANSMISSION WAS SLIPPING AND WOULD NOT ENGAGE IN 1ST GEAR. THE AIR CONDTION WAS BLOWING HOT AIR. THE IGNITION SWITHC SHORTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220854March 12, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILURE. VEHICLE SKIDDED, LEAVING TIRE MARKS, ABOUT 2 VEHICLE LENGTHS. CLEAN DRY ASPHALT HIGHWAY. PASSENGER IN FRONT RIGHT SEAT BROKE LEFT FOOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10220904March 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER GAUGE WORKS WHEN IT WANTS. THE CAR CAN BE IN PARK, HOWEVER SPEEDOMETER MAY READ 30MPH. JUST RECENTLY I WAS TRAVELING OUT OF STATE AND WHILE ON THE INTERSTATE, MY SPEEDOMETER QUIT WORKING AND THE NEEDLE WENT TO ZERO. AND IN A LIKE MANNER, ON THE WAY BACK, MY SPEEDOMETER READ TEN MILES BELOW MY ACTUAL SPEED AND ALMOST CAUSED ME TO GET A TICKET. FROM ASKING AROUND MANY CHEVY AND GMC VEHICLES WITH A SIMILAR GAUGE FACE HAVE EXPERIENCE A PROBLEM WITH ONE OF THEIR GAUGES. PLEASE HELP ME. THE DEALERSHIP SAYS THE PART COST AROUND $300 PLUS THE PRICE OF LABOR. I HAVE HAD ONE PROBLEM AFTER ANOTHER WITH MY GMC ENVOY XL 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220958March 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
56,779 MILE AND TRANSMISSION FAILED ON MY 2002 ENVOY. DEALER TOLD ME THEY HAD NEVER SAW THIS HAPPEN. WE HAD JUST MADE A 2300 MILE TRIP TO THE 'NO MAN LAND' OF COLORADO. THE NEXT DAY MY WIFE CAME TO A STOP SIGN, SAID THE CAR MADE A WEIRD NOISE AND WOULD NOT GO. NO REVERSE OR DRIVE BUT CRIPPLED IT HOME IN LOW. WAS VERY SURPRISED THAT THE GM DEALER WOULD NOT BACK THE TRANSMISSION. $2,903.94 TO REPLACE WITH A 1 YEAR GUARANTEE WHICH IS ABOUT UP AND I REFUSE TO DRIVE ON A LONG TRIP AGAIN IN THIS AUTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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