GMC Envoy Complaints

3,582 consumer complaints on file.

#10251236December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
BOUGHT "CERTIFIED USED" ENVOY IN OCTOBER OF 07. TRANSMISSION COMPLETELY STOPPED AT 57K MILES 3 MONTHS AFTER PURCHASE. CHECK ENGINE LIGHT COMES ON AND OFF EVERY COUPLE DAYS(HAVE VIDEO, BUT SANDY SANSING OF PENSACOLA FLORIDA SAYS THERE NOTHING WRONG) VEHICLE JERKS AT STOPS AND STARTS. AFTER 3 TRIPS TO DEALERSHIP W/ "NOTHING WRONG" THEY FINALLY DECIDED THAT A O2 SENSOR WAS BAD AT 71K. ENVOY HAD BEEN BACK IN THE SHOP AT A COST OF 80.00 BUCKS TWICE SINCE THEN BECAUSE OF THE "CHECK ENGINE" LIGHT AND THE BRAKES ARE FAILING, THE "ABS BRAKE" LIGHT DOESN'T COME ON SO THEY SAY IT CANT BE THE BRAKES. WHEN TRYING TO STOP THE BRAKES STOP WORKING AND A SECOND LATER THEY WILL CATCH AND BEGIN TO STOP VEHICLE, AS IF THE BRAKE SYSTEM IS OBSTRUCTED AND SKIPS A FEW TIMES. THE CHECK ENGINE LIGHT FLASHES FOR THOSE FEW SECONDS BUT DOESN'T STAY ON LONG AND THEY SAY IT ISN'T THROWING ANY CODES. PROBLEM DOESN'T HAPPEN EVERYDAY SO THE DEALERSHIP HAS SAID ITS A UNFOUNDED PROBLEM. THE THERMOSTATS ASSEMBLY WITH OTHER PARTS HAVE BEEN REPLACED. HAVE ALL RECEIPTS AND DATES THAT I'VE TAKEN THIS POS INTO THE DEALERSHIP. I WILL NEVER BUY ANOTHER GMC VEHICLE. I HAVE A 10 YEAR OLD PICKUP TRUCK ALSO AND HAS ONLY BEEN IN THE SHOP ONCE. THERE'S NO EXCUSE THAT WE ARE DRIVING THESE (EXPENSIVE) UNSAFE VEHICLES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250795December 4, 2008
FUEL SYSTEM, GASOLINE
FILL FUEL TANK WITH FUEL. DRIVE AROUND. SMELL GAS ODOR WHEN STOPPED/PARKED. DID NOT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250791December 4, 2008
FUEL SYSTEM, GASOLINE
THE "SERVICE ENGINE SOON" WARNING LIGHT HAS ILLUMINATED APPROXIMATELY FIVE OR SIX TIMES (ABOUT ONE-TWO MONTHS BETWEEN OCCURRENCES) SINCE JANUARY 2008. EVERY TIME I READ THE CODES, IT CAME UP AS P0442. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250793December 4, 2008
ELECTRICAL SYSTEM
SPEEDOMETER GAGE IN INSTRUMENT CLUSTER STOPS/STICKS RANDOMLY. I NEED TO START/STOP THE IGNITION TO DECREASE THE MPH READING IN 5MPH DECREMENTS. FAULTY STEPPER MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250630December 3, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT SMELLED A STRONG ODOR OF FUEL COMING FROM OUTSIDE OF THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250503December 2, 2008
EQUIPMENT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I'VE HAD PROBLEM WITH THE ELECTRICAL SYSTEM. WHEN I TRY TO PLAY THE CD PLAYER IT SAYS CHECK DISC SOMETIMES THE DISC WILL NOT EJECT FROM THE RADIO. THE CLOCK ALWAYS RESET ITSELF TO INCORRECT TIME AND NOT ALL LIGHTS STAY LIT ON DASH. REPORTED THIS INCIDENT TWICE TO DEALER THEY REPLACED SENSOR TWICE AND HERE IT IS 2008 WARRANTY HAS EXPIRED AND STILL HAVING SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250536December 2, 2008
ELECTRICAL SYSTEM
SPEEDOMETER QUICK WORKING. DEALER DIAGNOSED INSTRUMENT CLUSTER FAILURE. REPAIR ESTIMATE FOR PARTS AND LABOR IN EXCESS OF $600. POTENTIAL LOSS OF ALL GAUGES WHILE DRIVING PRIOR TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250234December 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING 75 MPH IN THE RAIN WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN. IN ADDITION, THE ENGINE BEGAN TO REV. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF. WHEN THE CONTACT RESTARTED THE VEHICLE AND SHIFTED INTO DRIVE, IT WOULD NOT SHIFT INTO THIRD OR FOURTH GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD CALL THE DEALER TO FIND OUT THE DIAGNOSIS OF THE FAILURE AND THEN CALL THE CONTACT. THE CURRENT AND FAILURE MILEAGES WERE 49,000. UPDATED 01/08/09 *BF UPDATED 01/09/09 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250383December 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 ENVOY, SPEEDOMETER QUIT WORKING. SHOWED 60MPH WHEN IDLING OR STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250169November 30, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
2002 GMC ENVOY SLT. ENGINE STALLS AT HIGHWAY SPEEDS. LOSS OF POWER BRAKES AND STEERING. ENGINE WILL NOT RESTART FOR ANYWHERE FROM 20 TO 30 MINUTES. THIS IS THE 5TH TIME THAT THIS HAS HAPPENED TO ME IN THE PAST 4 YEARS. 4 TIMES ON THE FREEWAY AND ONCE ON A SURFACE ROAD. THIS TIME I WAS WITH MY WIFE AND 11 MONTH OLD DAUGHTER. I WAS NOT ABLE TO PULL THE CAR OVER TO A SAFE LOCATION. I ENDED UP IN THE LEFT SHOULDER IN NEXT TO THE FAST LANE WITH ONLY ABOUT A FOOT OF SPACE TO MY RIGHT WHERE THE CARS WERE WHIZZING BY. I CANNOT TELL YOU THE TERROR THAT I FELT, AS MY DAUGHTER WAS IN HER CHILD CAR SEAT ON THAT SIDE AS THE CARS PASSED HONKING. THIS VEHICLE IS VERY UNSAFE. I HAVE READ MANY INTERNET POSTINGS AND IT APPEARS THAT THIS PROBLEM OCCURS OFTEN WITH THIS MAKE AND MODEL, YET WHENEVER I TAKE THE VEHICLE TO THE DEALERSHIP ALL I GET IS: NO CODES ARE DISPLAYED, WE CAN'T DUPLICATE THE PROBLEM, OR THEY START THROWING PARTS AT IT. SO FAR I HAVE REPLACED A FUEL PUMP AND A CRANK ANGLE SENSOR, HAD THE FUEL INJECTORS CLEANED. THE PROBLEM PERSISTS. I WANT TO MAKE SURE THAT MY DESCRIPTION IS CLEAR. THE ENGINE TEMPERATURE IS NORMAL, VOLTAGE IS NORMAL, OUTSIDE TEMPERATURE CAN BE HOT, WARM OR COLD, IT CAN BE DAY OR NIGHT. IT HAS HAPPENED IN ALL OF THESE CONDITIONS. WHAT IS WORSE IS THAT I CANNOT RESTART THE ENGINE FOR AROUND 20-30 MINUTES, PRESUMABLY THERE IS SOME SORT OF RESET ON THE COMPUTER ECM/PCM THAT OCCURS THAT GRANTS ME THE RIGHT TO NOW DRIVE MY VEHICLE AGAIN? THIS IS UNACCEPTABLE. MY DAUGHTER, MY WIFE OR I COULD HAVE BEEN INJURED OR EVEN KILLED. I HAVE NEVER COMPLAINED ABOUT THIS BEFORE EXCEPT TO THE DEALER BUT NOW THAT I HAVE A BABY, I AM LIVID. I AM A VERY EXPERIENCED DRIVER AND HAVE ALWAYS BEEN ABLE TO PULL THE VEHICLE TO SAFETY EVEN WITHOUT THE POWER ASSISTED BRAKES OR STEERING. I VERY MUCH WORRY ABOUT LESS EXPERIENCED DRIVERS SUCH AS MY WIFE WHO IS FROM A FOREIGN COUNTRY AND HAS ONLY BEEN DRIVING FOR TWO YEARS. IF SHE HAD BEEN DRIVING WE WOULD HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250108November 29, 2008
VISIBILITY, LATCHES/LOCKS/LINKAGES
REAR GLASS DOOR CAME UNGLUED AT HINGES DAMAGING THE STRUTS AND ALMOST FALLING ON MY HEAD. DEALER WAS CONTACTED AND REPLACING THE GLASS DOOR WAS SUGGESTED AT $1500.00. REPAIRING ATTEMPTED USING GLUE AND GLASS DOOR CAME LOOSE AGAIN. IT WAS A NEAR MISS, COULD BECOME A FATALITY. MAIN REAR DOOR STRUTS WERE DAMAGE AND THE DOOR ALMOST HIT ME AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250117November 29, 2008
LATCHES/LOCKS/LINKAGES
I AM WRITING IN REGARD TO A FULL SIZED FAMILY VEHICLE THAT I LEASED IN 2006. I LEASED A 3 ROW 2006 ENVOY DENALI XL BY GM. I ALREADY HAD A 14 YEAR OLD SON AND DID NOT THINK I WAS ABLE TO HAVE MORE CHILDREN. HOWEVER, I HAPPILY DISCOVERED THAT MY HUSBAND AND I WERE EXPECTING IN MARCH OF 2007. THE ISSUE WITH MY VEHICLE IS THAT IT DOES NOT HAVE THE LATCH SYSTEM AVAILABLE IN THE CENTER OF THE SECOND ROW, WHICH IS WHERE I BELIEVE THE CARSEAT IS SAFEST. IRONICALLY, MY HUSBAND HAS A 2000 GMC EXTENDED CAB WHICH HAS THE LATCH SYSTEM IN ALL THREE SEATS OF THE 1/2 SECOND ROW. I HAVE CONTACTED THE DEALERSHIP, GM DIRECTLY, ETC. NO ONE HAS A SOLUTION TO THIS ISSUE. MY ARGUMENT IS THAT IF IN A CASH WITH THE CURRENT VEHICLE SPECS, THE SIDE AIRBAGS COULD DEPLOY, THUS HARMING MY DAUGHTER IN THE SIDE POSITION. HOWEVER, I BELIEVE THIS LACK OF THE LATCH SYSTEM IN THE CENTER IS AN OBVIOUS DEFECT THAT SHOULD BE CORRECTED. I WOULD APPRECIATE ANY SUPPORT YOU COULD PROVIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249943November 26, 2008
ELECTRICAL SYSTEM
I OWN A 2002 GMC ENVOY BOUGHT USED AND IT HAS BEEN A NIGHTMARE SINCE I BOUGHT IT THANKFULLY I PURCHASED AN EXTENDED WARRANTY. NOW THEY SAY THE MAIN FUSE BLOCK HAS GONE BAD, HOW I COULDN'T GUESS, AND THEY SAY IT IS NOT COVERED UNDER THE WARRANTY. IS THIS NOT AN ELECTRICAL HAZARD THAT SHOULD BE COVERED BEFORE SOMETHING DRASTIC HAPPENS, I CAN'T BELIEVE I'M THE ONLY ONE THIS HAS HAPPENED TO CONSIDERING EVERYTHING THAT HAS GONE WRONG WITH THIS VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249949November 26, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GMC ENVOY'S SPEEDOMETER STOPPED WORKING AND GMC IS AWARE OF THIS ISSUE AND ONLY SOLUTION THEY HAVE IS 450 + LABOR WHICH DOESN'T GUARANTEE THE ISSUE IS RESOLVED...I HAVE RESEARCHED NUMEROUS ARTICLES AS WELL AS WEBSITES WHERE OTHER GM VICTIMS HAVE REPORTED THEIR VEHICLES TO DO THE SAME THING....THE SPEEDOMETER IS SOMETHING VERY IMPORTANT WHICH SHOULDN'T BE A COMMON PROBLEM, SERIOUS IF NOT LIFE TAKING ACCIDENTS HAPPEN WHEN DRIVERS AREN'T ABLE TO BE AWARE OF THEIR SPEED. I WOULD HOPE THAT THIS COMPLAINT WILL FOLLOW WITH OTHERS AND THERE WILL BE SOME TYPE RECALL THAT TAKES PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249812November 25, 2008
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL ON. WHEN I TAPPED THE BRAKES TO TURN OFF CRUISE CONTROL, MY SPEEDOMETER WAS STUCK AT MY CRUISE CONTROL SPEED OF 65. MY VEHICLE CAME TO A COMPLETE STOP AND MY SPEEDOMETER BACKED OFF TO 45 MPH, BUT WOULD NOT RETURN TO ZERO. AFTER STOPPING, THEN TURNING ONTO ANOTHER HIGHWAY, MY SPEEDOMETER WAS STILL STUCK AT 45 MPH. MY CRUISE CONTROL WAS PREVIOUSLY SET AT THE SPEED LIMIT FOR THE HIGHWAY AT 65 MPH AND I HIT THE BUTTON TO RESUME CRUISE CONTROL. WHEN I REACHED MY DESTINATION, I TURNED MY VEHICLE OFF, THINKING IT WOULD RESET TO ZERO WITHOUT POWER; YET, IT IS STILL STUCK AT 45 MPH AND MY CAR IS OFF AND PARKED IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249825November 25, 2008
AIR BAGS, VEHICLE SPEED CONTROL
2005 GMC ENVOY DENALI W/37,800 MILES. ON SEVERAL OCCASIONS, WHILE COMPLETELY STOPPED, THE VEHICLE WOULD SLIGHTLY LUNGE FORWARD AS IF GOING TO ACCELERATE ALTHOUGH THE BRAKE WAS ENGAGED. WHEN LOCAL GMC SERVICE DEPT. WAS CALLED BY OWNER TO INQUIRE ABOUT PROBLEM, SERVICE TECH SAID HE HAD NO REPORTS OF SUCH SITUATION. THE SURGE HAPPENED AGAIN ON 10/31/08 AND THERE WAS A PASSENGER IN THE VEHICLE WHO ALSO EXPERIENCED THE SENSATION. ON 11/17/08 WHILE AT A COMPLETE STOP, AFTER TURNING WHEELS SHARPLY TO THE RIGHT TO GO AROUND A ROAD EQUIPMENT VEHICLE IN THE PARKING LOT, UPON REMOVING FOOT FROM BRAKE, THE DENALI LUNGED FORWARD ENOUGH TO BUMP THE TIRE OF THE EQUIPMENT VEHICLE AND THEN IT ACCELERATED AS IF THE CRUISE CONTROL WAS ACTIVATED. THERE WERE NO BRAKES WHEN AN EFFORT WAS MADE TO STOP THE VEHICLE. STEERING OF VEHICLE WAS HARD DUE TO POWER STEERING FAILURE . VEHICLE JUMPED UPON A CURB, DRIVER FORCEFULLY TURNED STEERING WHEEL TO AVOID HITTING A BRICK BUILDING AS ACCELERATION WAS STILL ONGOING. VEHICLE CRASHED THROUGH A STEEL GARAGE DOOR AND CONTINUED UNTIL IT CRASHED INTO A RETAINING COLUMN AT WHICH TIME THE MOTOR WAS TURNED OFF. THE IMPACT OF THE COLLISION COULD BE FELT UP TO THE SECOND FLOOR OF THE BUILDING. THE DRIVER WAS WEARING A SEAT BELT. THE ONSTAR SERVICES DID NOT INITIATE RESPONSE TO DRIVER DESPITE THE FACT THAT THE FRONT BUMPER OF THE VEHICLE WAS NO LONGER ATTACHED TO THE VEHICLE, NOR DID THE DRIVER AIRBAG DEPLOY UPON IMPACT. VEHICLE WAS TOWED AWAY FROM THE SCENE. DRIVER WAS TRANSPORTED TO HOSPITAL BY EMS FOR INJURY EVALUATION. SEVERAL WITNESSES DESCRIBED INCIDENT AS "VEHICLE OUT OF CONTROL". *TR UPDATED 10/29/10
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10249674November 24, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 GMC ENVOY COOLING FAN CLUTCH . GMC NEEDS TO RECALL THIS PROBLEMS . FOR YEARS THIS HAS BEEN AN ISSUE AND NOTHING HAS BEEN DONE. TIME FOR GMC TO TAKE CARE OF THE CUSTOMER!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249062November 17, 2008
FUEL SYSTEM, GASOLINE
ONE DAY WHEN I FILLED MY GAS TANK UP THE GAS GAUGE STILL SHOWED THAT MY TANK WAS EMPTY. IT SINCE THEN HAS NOT WORKED CORRECTLY IT GOES FROM EMPTY TO HALF FULL AND SO FORTH, WHEN NO FUEL HAS EVEN BEEN ADDED. DEFINITELY CAN'T TRUST IT OR YOU WILL BE WALKING HOME. I FEEL THAT THE MANUFACTURER SHOULD CORRECT THIS PROBLEM. I HAVE READ MANY COMPLAINTS STATING THIS EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248910November 16, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2006 GMC ENVOY XL. WE HAVE 44000 MILES ON IT. WHEN WE FILL THE GAS THE GAUGE READS FULL. BY THE TIME I PULL OFF THE LOT THE GAUGE STARTS TO DROP TO EMPTY. NEVER KNOW HOW MUCH GAS IS IN THE TANK. RUNNING OUT OF GAS IN THE MIDDLE OF THE NIGHT ON THE HIGHWAY IS A LITTLE SCARY FOR MY WIFE. NOT TO MENTION A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248409November 11, 2008
UNKNOWN OR OTHER
I HAVE SPEEDOMETER PROBLEMS WITH MY 2004 SUV ENVOY XUV AND I AM BELIEVE THIS TO BE MORE OF A RECALL PROBLEM THAN JUST BAD LUCK AND MY HEAR SHIFT IN THE TRUCK IS GOING OUT "THE ELECTRONIC ACUTATOR," ALL OF THIS IS JUST UNREAL WITH THESE CAR AND TRUCKS HAVING THESE TYPE MALFUNCTION AND THE MAKE DOES NOT WANT TO HONOR THE REPAIRS. I HAVE NEVER IN MY MANY OF CARS ALONG WITH FAMILY MEMBER HAD AUTO REPAIR SUCH AS THIS. I CAN'T WAIT TO GOT BACK TO A FOREIGN AND I WILL NEVER BUY ANOTHER GMC AGAIN. GMC SAID THY WOULD GET THE DEAL TO HELP WITH HALF THE REPAIR, BUT THE DEAL HERE CHANGED NAMES AND MANAGEMENT FROM MILLSAPS TO TEEAMS AUTO. THESE CARS COST WAY TOO MUCH FOR THINGS LIKE THIS TO GO WRONG. I WANT TO VOICE MY OPINION ABOUT TO AN ORGANIZATION THAT WILL AT LEAST READ ABOUT IT. THE CONSUMER HAS TO PAY WAY TO MUCH FOR SOMETHING THEY ALREADY PAID FOR. MY TRUCK IS ROLLING MILES THAT I AM NOT REALLY DRIVING AND THIS IS SAD. I MADE THE MISTAKE OF GETTING THIS TRUCK USED AND THAT WAS A TERRIBLE MISTAKE ESPECIALLY WHEN THE MAKER DOES NOT CAR ENOUGH ABOUT THE CONSUMER TO MAKE IT RIGHT. THIS IS PROBABLY SOME OF THE PROBLEMS WITH THE ECONOMY NOW AND THAT THE LITTLE MAN HAS TO PAY THE COST BECAUSE THE MONEY MAKERS WILL NOT HONOR RIGHT WITH THE CONSUMERS, YOU CAN'T CHEAT PEOPLE AND/OR BE DISHONEST AND THINK IT WILL NOT COME BACK TO YOU. I HAVE NOT HAD PERFORMANCE FAILURE, BUT I AM CONCERN ABOUT MY SAFETY WITH SUCH PROBLEMS AS GEAR SHIFT ELECTRONIC ACTUATOR FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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