GMC Envoy Complaints

3,582 consumer complaints on file.

#10298669January 8, 2010
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
STABILITRAC AND/OR ABS SYSTEM ENGAGES WHEN NOT NECESSARY SUCH AS DRIVING ON DRY, STRAIGHT PAVEMENT AT HIGHWAY SPEEDS. CAUSES VEHICLE TO DECELERATE SUDDENLY AND ALMOST LOSE CONTROL WHEN BRAKES ACTIVATE AND MOTOR RETARDS. ELECTRICAL SYSTEM ALSO FLUXUATES (ALTIMETER BOUNCES FROM LOW TO HI) CAUSING A LOSS OF POWER WITH ASSOCIATED LOSS OF STEERING, LIGHTS, BRAKING CONTROLS, AT ANY SPEED. PROBLEM HAS BEEN INCREASING (FREQUENCY & SEVERITY) FROM JULY, 2009 TO PRESENT (JAN, 2010). DEALER SHOP DID STABILITRAC TSB FIRMWARE UPGRADE (AND CHARGED ME) W/O CORRECTING PROBLEM, ALSO RETESTED AND "COULD NOT FIND ANYTHING WRONG":BATTERY IS NEW BUT PROBLEM PERSISTS. 55,000 MILES, MOSTLY HIGHWAY/IMPROVED ROADS. THIS OCCURS EVERY TIME, LITERALLY, THE VEHICLE IS MOVED: 30-40 MILES/DAY. 1/6/10 ENGINE DEVELOPED "LOW GROWL" NOISE AND RPM DROPPED FROM ~800RPM TO ~600RPM AT PARKED IDLE W/O ANY APPARENT CAUSE. NOW IDLE AT START IS NORMAL, BUT WITHIN 1-2 MINUTES DROPS AND REMAINS LOW WITH GROWL NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298542January 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT OBSERVED WHILE DRIVING THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. IN ADDITION, THERE WAS A MALFUNCTION WITH THE HEADLIGHTS REMAINING "ON" WHEN DEACTIVATED. THE FAILURE OCCURRED INTERMITTENT. THE FAN CLUTCH FAILED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAN CLUTCH WAS REPLACED. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298547January 7, 2010
FUEL SYSTEM, GASOLINE
WE HAVE A 2003 GMC ENVOY SLT. EVERYTIME WE PUT GAS IN THE VEHICLE IT DOESN'T SHUT OFF LIKE IT SHOULD. THE GAS WILL OVERFLOW AND GO ALL ON THE VEHICLE AND ALL ON THE GROUND. WE HAVE OWNED THE TRUCK FOR APPROX. 1.5 MONTHS. THIS HAPPENS EVERYTIME WE GET GAS. I HAVE NEVER HAD A VEHICLE DO THIS EVERYTIME. IT HAS BEEN FROM DIFFERENT GAS STATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298424January 6, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE IN HER VEHICLE; HOWEVER, WHEN THE PASSENGER INSPECTED THE VEHICLE THERE WAS NO EVIDENCE OF FUEL. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THE FUEL TANK AND SENSOR NEEDED TO BE REPLACED AS THERE WAS CORROSION ON THE FUEL TANK ASSEMBLY. THERE WAS A TECHNICAL SERVICE BULLETIN (10026522) BUT HER VEHICLE WAS OUTSIDE THE MILEAGE RANGE OF 120,000 MILES. THE DEALER WOULD NOT REPAIR HER VEHICLE FREE OF CHARGE. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 128,214. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298503January 6, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STARTED ACTING INCONSISTENT AND THEN "FIXED" ITSELF THE LAST WEEK OF DECEMBER 2009. AT THAT TIME IT WOULD NOT DROP BELOW 20MPH. AFTER SEEMINGLY BEING OK, THE FIRST WEEK OF JAN. 2010, THE SPEEDOMETER JUMPED TO 80MPH AND HUNG THERE AND PEGGED OUT AT 120MPH WHEN DRIVEN. I MADE APPT. WITH GMAC IN WINSTON SALEM, NC AND WAS TOLD THE ENTIRE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED @ $600+. PANEL HAS BEEN ORDERED AND TO BE INSTALLED END OF WEEK. NOW I SEE THAT THERE HAS BEEN A LETTER SENT OUT BY GMAC THAT I NEVER RECEIVED, TO REPLACE THIS CLUSTER IF LESS THAN 70,000 MILES. I NOW HAVE A LITTLE LESS THAN 73,000 MILES. APPARENTLY THIS HAS BEEN A MAJOR PROBLEM??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298519January 6, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, OTHER
SPEEDOMETER FAILED AT 44,000 MILES. GAS GAUGE MISREADS. INSTRUMENT CLUSTER IS BEING REPLACE BY GMC ON OTHER MODELS WITH THE SAME CLUSTER BUT THEY DECIDED NOT TO REPLACE THE ENVOYS CLUSTER. GMC KNOWS THAT THEY HAVE CLUSTERS THAT FAIL AND HAVE EVEN BEEN MONETARY REIMBURSEMENT BY OTHER COMPANIES TO REPLACE BUT STILL DO NOT REPLACE FOR THE ENVOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297956January 4, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL CLUSTER ON MY GMC ENVOY 2004 IS DEFECTIVE AS IT IS ON A MULTITUDE OF OTHER GM MODELS BETWEEN 2003 AND 2005. ONE OF THE CONSEQUENCES IS THAT THE SPEEDOMETER WILL NOT WORK OR WILL REPORT A FAULTY READING WHILE OPERATING THE VEHICLE. THIS IS AN UNSAFE DRIVING CONDITION AND FOR SOME REASON GM HAS NOT YET ISSUED A RECALL ON THIS IPC PROBLEM FOR GMC ENVOYS OF THE YEAR 2004 EVEN THOUGH OTHER YEARS OF THIS MODEL AND OTHER MODELS OF GM VEHICLES HAVE BEEN RECALLED FOR THIS EXACT ISSUE. PLEASE HELP GM DO THE RIGHT THING BY IT'S ENVOY OWNERS. WE HAVE CERTAINLY BAILED THEM OUT ENOUGH. THERE IS ANOTHER POTENTIALLY DEADLY CONSEQUENCE OF THIS ISSUE. IF ONE WERE TO BE DRIVING THE VEHICLE AT 60MPH USING CRUISE CONTROL AND THE SPEEDOMETER WERE TO ALL OF A SUDDEN PEG ITSELF TO 20MPH, THERE WOULD BE A SUDDEN AND ABRUPT ACCELERATION AS THE COMPUTER IN THE CAR ATTEMPTED TO REGAIN 60MPH EVEN THOUGH THE VEHICLE WAS ALREADY AT THAT SPEED. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS DANGEROUS SPEED CONTROL ISSUE. MATT DYE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297903January 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
IT APPEARS THAT THE TRANSMISSION/SOLENOID FAILED. THE SUV DOES NOT ALWAYS GO INTO GEAR. SLIPS OUT OF GEAR. AFTER SUV SITS FOR A WHILE IT GOES INTO GEAR ONLY TO RESORT BACK TO AFORE MENTIONED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297794January 2, 2010
FUEL SYSTEM, GASOLINE
I OWN A 2006 GMC ENVOY. I HAVE EXPERIENCED INTERMITTENT FUEL GAGE FAILURE. THE DEALERSHIP WANTS $600 + TO FIX THE PROBLEM. AFTER DOING SOME INVESTIGATION ON THE INTERNET I LEARNED THAT THIS IS A COMMON PROBLEM AND GM MAY HAVE A "SILENT RECALL" OF THIS PART. I BELIEVE THIS IS A SAFETY PROBLEM DUE TO THE POSSIBILITY OF RUNNING OUT OF GAS AND BECOMING STRANDED IN RURAL IOWA DURING INCLEMENT WEATHER. I BELIEVE THAT GM SHOULD RECALL THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297749January 1, 2010
FUEL SYSTEM, GASOLINE
FUEL LIGHT STAYS ON AND WARNING SOUND CONTINUES AFTER FILLING UP. THE GAS GAUGE STAYS ON AND THE WARNING SIGNAL CONTINUES TO CHIME AFTER FILLING UP THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297304December 29, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND DASHBOARD FAILURE ON 2003 GMC ENVOY OCCURRING SPONTANEOUSLY AT APPROXIMATELY 50,000 MILES. GM DEALER WOULD REPLACE FOR $350 PLUS LABOR LAST JANUARY WHEN VEHICLE HAD LESS THAN 70,000.00. UNABLE TO AFFORD THIS COST AFTER A GENERAL SERVICE, HOWEVER THE COMPLAINT IS FILED WITH GM DEALERSHIP IN JAN 2009. CAR IS NOW OVER 70,000.MILES. I AM REALIZING THAT THIS IS NOT AN ISOLATED SITUATION AND THERE HAVE BEEN MANY COMPLAINTS. IS THERE A COMMITMENT FROM GM THAT THEY WILL REPAIR THIS ISSUE FOR CARS WITH MILEAGE UNDER 70,000.00? I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED FOR A RE-CALL REGARDLESS OF MILEAGE. PLEASE DIRECT ME WITH THE APPROPRIATE ACTION MEASURES SO THAT I MAY REMEDY THIS SITUATION PROMPTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297446December 29, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY CAR'S SPEEDOMETER STARTED TO GIVE ME THE WRONG SPEED AND EVENTUALLY JUST QUIT AND IS NOW STUCK ON 0. A LITTLE WHILE AFTER, THE RADIATOR GAUGE DOES NOT WORK EITHER. IT SEEMS THAT THE INSTRUMENT CLUSTER IS SLOWING GOING OUT. WE HAVEN'T FIXED THE INSTRUMENT CLUSTER YET BECAUSE WE HAVE BEEN TRYING TO TALK WITH THE DEALER AND GMC ABOUT THE PROBLEM, BUT THEY REFUSED TO FIX IT BECAUSE WE WERE JUST ONE PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297218December 28, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER CONSTANTLY SHOWS DIFFERENT SPEEDS. WILL BE DRIVING DOWN EXPRESSWAY AT 65MPH AND NEXT THING YOU KNOW IT SHOWS 90MPH SO YOU SLOW DOWN 65 AGAIN AND REALIZE THAT EVERYONE FLIES BY. THE BEST I CAN FIGURE IS IT WILL SUDDENLY SHOW A DIFFERENT SPEED THAN ONE IS ACTUALLY GOING FROM 20MPH LESS TO 40MPH MORE. DIFFERENT EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296850December 23, 2009
ELECTRICAL SYSTEM
GMC ENVOY 2003 SPEEDOMETER IS ERRATIC AND DOES NOT FUNCTION AT ALL ON OCCASION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296735December 22, 2009
ENGINE AND ENGINE COOLING:ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, VISIBILITY
I HAVING PROBLEMS WITH MY STABILITRAK SYSTEM THE ENGINE LIGHTS COMES ON AND I JUST HAD THE THERMOSTAT SENSORS CHANGE WHICH TOOK THEM THREE TIME TO FIND THE PROBLEM AND MY DRIVERS WINDOW SENSORS WAS REPLACED AND THERE A SUDDEN THUMB WHEN YOU BRAKE AS THOUGHT YOU HAVE BEEN HIT FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296634December 21, 2009
ENGINE AND ENGINE COOLING
VEHICLE HAS BEEN LOSING VOLTAGE WHEN CAR IS STARTED AND IN IDLE POSITION. WHEN CAR IS DRIVING THE VOLTAGE IS ALWAYS READING OK BUT WHEN YOUR AT A STOP LIGHT THEN ALL THE INSTRUMENT LIGHTS DIM AND THE BATTERY GETS DOWN TO 10 AND SOMETIMES THE CAR STARTS TO STALL. BROUGHT THE CAR TO DARCY MOTORS IN JOLIET, IL AND THEY SAID ITS NORMAL AND THE ENVOYS EXPERIENCE THIS. I DON'T BELIEVE THIS AND THE CAR IS 3 YRS OLD AND HAS 80K FOR MILES AND ITS BEEN RUNNING FINE UP UNTIL THE PAST 2MO SINCE WE HAVE BEEN EXPERIENCING PROBLEMS. WE EVEN WENT TO SEARS AND PURCHASED A NEW BATTERY AND IT STILL HAS THE SAME PROBLEMS. I BROUGHT THE ENVOY TO AUTOZONE AND PEPBOYS AND BOTH PLACES CHECKED THE ALTERNATOR, BATTERY AND ALL CABLED AND CONNECTIONS AND ALL TESTED GOOD. I DON'T KNOW WHAT THE PROBLEM IS BUT GMC NEEDS TO RESOLVE THIS ISSUE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296484December 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY VEHICLE'S INSTRUMENT CLUSTER FAILS ON A REGULAR BASIS AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. THE ISSUE OCCURS ON A REGULAR BASIS NORMALLY SEVERAL TIMES PER MONTH, AFTER A FEW DAYS THE CLUSTER WILL RESET AND WORK AS NORMAL BUT HAS BEEN VERY FRUSTRATING TO DEAL WITH. WHEN PROBLEM OCCURS I HAVE TO USE MY GPS NAVIGATOR TO TELL WHAT SPEED I AM TRAVELING. THE COST OF THE REPLACEMENT IS APPROX. $650.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296420December 19, 2009
FUEL SYSTEM, GASOLINE
FUEL SENDING UNIT IS DEFECTIVE AFTER 40,000 MILES. TANK READINGS INACCURATE. I LIVE IN AN URBAN AREA WHERE IT IS NOT SAFE TO BE OUT OF FUEL AND BROKEN DOWN ON SIDE OF ROAD. DEALER ADMITS THIS PROBLEM IS COMMON FOR GM ENVOY/RAINER/TRAILBLAZER - NUMEROUS ONLINE FORUMS LIST THIS AS A DEFECT - YET GM DOES NOTHING TO RECTIFY THE PROBLEM. ITEM IS OUT OF WARRANTY AND GM WON'T COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296292December 17, 2009
FUEL SYSTEM, GASOLINE
FUEL GAUGE MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296117December 16, 2009
ELECTRICAL SYSTEM
THERE WAS IGNITION SWITCH FAILURE WHILE DRIVING THE VEHICLE. THE POWER STEERING AND BRAKES GAVE OUT, THE ENGINE SHUT OFF, AND ALL THE LIGHTS ON THE DASH CAME ON. IT RESEMBLED THE CAR RUNNING OUT OF GAS WITHOUT DOING SO. AFTER I PULLED OFF THE ROAD WITH GREAT DIFFICULTIES, I PUT THE CAR IN PARK AND THE VEHICLE GOT STUCK IN IT. THE ENGINE WOULD NOT TURN OVER AFTER THIS OCCURRED AND NEEDED TO BE TOWED. THERE IS NO RELEASE SWITCH WHICH THE TOW TRUCK DRIVER SAID THERE SHOULD BE SO HE COULD GET IT ONTO THE TRUCK, SO THE VEHICLE HAS TO BE DRUG WITH THE WHEELS LOCKED ONTO THE FLATBED AND THEN PUSHED OFF IN THE SAME MANNER. WE PAID TO HAVE IT FIXED AND IT HAS NOW HAPPENED AGAIN 5 MONTHS LATER. THERE ARE MANY REPORTS OF THIS ONLINE AND IT IS NOT JUST WITH THE GMC ENVOY DENALI IT ALSO INCLUDES THE CHEVY TRAILBLAZER AND POSSIBLY OTHER VEHICLES MANUFACTURED BY GM. THERE WAS ONE PERSON ONLINE THAT SAID THEY KEEP SPARE IGNITION SWITCHES IN THE VEHICLE AND THE TOOLS TO SWAP IT OUT BECAUSE OF HOW FREQUENTLY IT HAPPENS. THE DEALERSHIP REPLACED THE PART AND IT IS NOT AVAILABLE AS FAR AS I KNOW, BECAUSE IT WAS NOT RETURNED TO ME. THE VEHICLE WAS A 2005 GMC ENVOY DENALI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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