GMC Envoy Complaints
3,582 consumer complaints on file.
- #10351604August 24, 2010ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE, SUSPENSION
I HAVE A 2004 SUV XLT. I BOUGHT MY CAR WITH 400 MILES ON IT. I HAD THE GAS TANK REPLACED EARLY ON. WENT BACK TO GMC B/C THEY HAD NOT INSTALLED IT PROPERLY. I'VE HAD BOTH FRONT AND REAR SWAY BARS REPLACED AND BOTH KNOCK SENSORS REPLACED. MY MIDDLE WINDOW DECIDED TO QUIT WORKING AND I HAVEN'T GOTTEN IT FIXED BECAUSE THE GUYS AT THE GMC SERVICE CENTER SAID THEY COULDN'T IMAGINE WHAT IT COULD BE AND THEY WOULD HAVE TO CHARGE ME $100 FOR A DIAGNOSIS!! MY RADIO/CD PLAYER IS ONLY HALF LIT UP AND STOPS WORKING WHEN IT GETS TOO HOT FROM PLAYING A CD... I AM CURRENTLY HAVING ISSUES WITH THE FAN CLUTCH, THERMOSTAT AND A LEAK IN MY FRONT DIFFERENTIAL. MEANWHILE THE GUYS AT THE DEALERSHIP WANTED TO CHARGE ME $1,500 TO REPLACE MY KNOCK SENSORS AGAIN AND DIDN'T EVEN FIND THE LEAK WHEN THEY WERE "DIAGNOSING" MY ISSUE. I TRULY DO LOVE MY CAR, BUT I AM SUPER MAD ABOUT THE MIDDLE WINDOW AND SUPER MAD ABOUT ALL OF THESE ISSUES. I TAKE CARE OF MY CAR AND DO ALL OF THE ROUTINE MAINTENANCES. I THINK I KNOW WHY IT WAS ONLY ON THE MARKET FOR TWO YEARS. PLEASE HELP US GET OUR MIDDLE WINDOWS FIXED. I DIDN'T DO ANYTHING TO CAUSE IT TO STOP WORKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351109August 22, 2010FUEL SYSTEM, GASOLINE
GMC ENVOY 2006 FUEL GAUGE READS INCORRECT FUEL LEVEL BEGINNING ON 8 JUNE 2010 (THE VEHICLE HAD LESS FUEL THAN THE FUEL GAUGE STATED IT HAD). PROBLEM PERSISTS THROUGH THE REMAINDER OF THE MONTH AND INTO JULY. BEGINNING ON 15 AUG 2010, FUEL GAUGE WOULD CONSTANTLY CHANGE READINGS FROM E TO F AND VICE VERSA FOR A FEW DAYS IMMEDIATELY AFTER EACH FILL-UP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350783August 20, 2010FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHEN DRIVING THE VEHICLE AT ANY SPEED THE CONTACT NOTICED AN OVERPOWERING GASOLINE ODOR COMING FROM INTERIOR AND EXTERIOR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CPC AND MODULE KIT WHERE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGE WAS 124,000. UPDATED 11/19/10 *CN UPDATED 11/12/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350262August 18, 2010ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THE AIR CONDITIONER WAS ACTIVATED AND THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE HARNESS SWITCH HAD OVERHEATED AND BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 117,450.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10350402August 18, 2010FUEL SYSTEM, GASOLINE
I HAVE A 2006 ENVOY XL THAT HAS A FAULTY GAS GAUGE. IT SHOWS EMPTY MOST OF THE TIME. I HAVE CONTACTED ONSTAR AND LET THEM RUN A DIAGNOSTIC OF THE SITUATION. THEY TELL ME THAT THE COMPUTER WILL SENSE A LOW OR EMPTY FUEL TANK AND SHUT THE ENGINE DOWN AS TO NOT HARM THE ENGINE. I HAVE READ A LOT OF BLOGS ABOUT THIS PROBLEM ON A LOT OF ENVOYS AND HAVE SEEN NO RECALLS ON IT. CAN SOMEONE EXPLAIN TO ME WHY NOT ? I DON'T WANT A $500 BILL TO FIX THEIR PROBLEM OF A LOT OF ENVOYS. I GUESS THEY ARE WAITING TILL SOME ONE GETS KILLED TO DO THAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349655August 16, 2010FUEL SYSTEM, GASOLINE
STRONG FUEL SMELL IN MY DRIVEWAY, CAR LEAKING GAS AROUND THE TANK AREA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349800August 16, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOUGHT THE VEHICLE LAST NOVEMBER FROM GEORGIAN PONTIAC BUICK GMC IN BARRIE ONTARIO CANADA LAST NOVEMBER 2009. LEARNED I HAD A CRACKED EXHAUST MANIFOLD ON MY 2008 ENVOY AT 87 000 KM. IT HAS NOT YET BEEN REPAIRED. RESEARCH IS ONGOING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349170August 13, 2010FUEL SYSTEM, GASOLINE
HELLO, DID GMC WILL DO SOMETHING WITH THE FUEL SENSOR? I HAVE GMC ENVOY 2007, AND FUEL SENSOR STOPPED WORKING PROPERLY. I CONTACTED THE DEALER AND THE REPRESENTATIVE SAD THAT FUEL SENSOR REPLACEMENTS WORK WILL COST YOU $600. IT IS NOT FARE. I FOUND THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM, AND GMC DID NOT RESPONDED TO THAT PROBLEM AT ALL. ONE INVESTIGATION ALREADY OPENS FOR THIS FUEL SENSOR PROBLEM RECENTLY FOR TRAILBLAZER. I WAS DRIVING ON I-95 AND MY CAR STARTED TO SEND MESSAGE 'FUEL LEVEL IS LOW' AND FUEL GAGE SHOW 'EMPTY TANK', BUT I HAVE A FULL TANK OF GAS! I MADE AN EMERGENCY STOP ON I-95, WHICH CREATES A BACK UP TRAFFIC AND NOT SAFETY DRIVING CONDITIONS FOR OTHER DRIVERS. RIGHT NOW I DRIVING WITH THAT PROBLEM AND LET ME TELL YOU, IT IS 'NIGHTMARE'. 'FUEL LEVEL LOW' SIGNAL DISTURBING OPERATION OF THE CAR, YOU HAVE TO PRESS CONTROLS BUTTON ON STEERING WHEEL AND ALWAYS CHECK 'HOW MANY MILES YOU DROVE ALREADY', BUT IF MILEAGE COUNTER WILL BE WORKING OR YOU FORGET TO 'RESET', YOU CAN STOP IMMEDIATELY ON HIGHWAY AND CREATE BADLY ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349262August 13, 2010ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
2004 GMC ENVOY XUV DIES WHEN IN DRIVE AND STOPPED FOR STOP LIGHT, STOP SIGN, ETC. WHEN THE GAS IS APPLIED, THE CAR DIES AND I TIE UP TRAFFIC WHILE HAVING TO SHIFT TO PARK, RESTART THE ENGINE, AND THEN SHIFT TO DRIVE AND PROCEED THROUGH THE INTERSECTION. IT NEVER DIES WHILE DRIVING, ONLY AT A STOP. I HAVE HAD THIS CAR TO THE DEALER NUMEROUS TIMES AND, BECAUSE THERE IS NO "CODE" , THEY DON'T KNOW WHAT TO DO TO FIX IT. THE CAR ALSO HAS A GAS TANK THAT IS CRACKED AT THE NECK AND CAUSES THE CHECK ENGINE LIGHT TO BE ON ALL THE TIME. THE DEALERSHIP ASSURES ME THAT THIS IS NOT A SAFETY CONCERN NOR DOES THE GAS TANK CRACK HAVE ANYTHING TO DO WITH THE ENGINE DYING. THERE IS NO GAS LEAK BUT AIR DOES GET INTO THE TANK CAUSING THE LIGHT TO STAY ON. THE THROTTLE BODY HAS BEEN CLEANED AND THE ENTIRE EMISSION SYSTEM HAS ALSO BEEN CHECKED AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. DEALERSHIP ALSO SAYS THAT THE GAS TANK PROBLEM IS QUITE COMMON BUT THAT THERE IS NO RECALL..................WHY NOT?????? THE MAIN COMPUTER MODULE WAS REPLACED AND THIS HAS BEEN HAPPENING SINCE THEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348975August 12, 2010ELECTRICAL SYSTEM
I HAVE A 2004 ENVOY SLE 4X4 AND I HAVE BEEN HAVE THE PROBLEM OF IT STALLING AND IT WON'T START DO TO IGNITION PROBLEM.I CALLED GM AND THEY SAID THAT PEOPLE HAVE TO CALL IN SO THEY COULD LOOK INTO THIS PROBLEM THAT US PEOPLE ARE HAVE WITH THE IGNITION AND STALLING AT LIGHTS OR JUST DRIVING AND WILL NOT START IN DRIVEWAY..PLEASE CALL IN 1-800-263-3777 AND TELL THEM THAT YOUR HAVE IGNITION PROBLEMS ALSO,THIS IS THE ONLY WAY THAT WE CAN GET SOMETHING DONE SO PLEASE CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349059August 12, 2010POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH APPROACHING A STOP SIGNAL THERE WAS A SLIGHT LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAN CLUTCH WAS REPLACED. THE FAILURE RECURRED AFTER 20,000 MILES AFTER THE REPLACEMENT OF THE FAN CLUTCH BY AN INDEPENDENT MECHANIC. RECENTLY, THE IDENTICAL FAILURE OCCURRED FOR THE THIRD TIME. THE MANUFACTURER ADVISED THE CONTACT TO TRADE-IN THE VEHICLE AND THEY WOULD OFFER HER A $1,400 CERTIFICATE. THE CONTACT WAS DISPLEASED WITH THE RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THERE WAS CONCERN OF A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348738August 11, 2010FUEL SYSTEM, GASOLINE
2006 GMC ENVOY FUEL GAUGE STARTED TO WORK ERRATICALLY - WOULD GO TO EMPTY AFTER CAR WAS FILLED UP. EVENTUALLY STOPPED WORKING ALTOGETHER AND THE CHECK ENGINE LIGHT WOULD CYCLE ON AND OFF. MY WIFE DRIVES THIS TRUCK TO WORK AND COULD HAVE A SERIOUS PROBLEM IF SHE RAN OUT OF GAS ON THE FREEWAY. LUCKILY, THE FIRST TIME IT RAN OUT OF GAS WAS IN A RESIDENTIAL NEIGHBORHOOD. TOOK IT INTO THE SHOP AND WAS TOLD THAT THEY COULDN'T JUST REPLACE THE PROBLEM PART (WHICH IS THE FUEL SENSOR) AND NEED TO REPLACE THE ENTIRE FUEL PUMP AT A COST OF NEARLY $1100.00 UPDATED IVOQ 08/24/10 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347169August 4, 2010EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
SPORADIC FAILURE OF SPEEDOMETER - REGISTERS CORRECTLY ONE MOMENT, OR MAY READ 30 MPH OR 0 MPG WHEN KEEPING WITH THE FLOW OF TRAFFIC ON THE INTERSTATE. WHILE THIS DOES NOT OCCUR EACH TRIP, IT DOES OCCUR SEVERAL TIMES EACH WEEK. FUEL GAUGE MALFUNCTION - READS ONE-HALF TANK AT 179 MILES; 20 MILES LATER READS ONE-QUARTER TANK. ISSUES "FUEL LEVEL LOW" WARNING AFTER REFUELING AND FOR NEXT 3 TO 4 TIMES VEHICLE IS STARTED HEADLIGHTS DIM BRIEFLY WHEN ACCELERATOR IS RELEASED. FREQUENT NEED TO REPLACE EXTERIOR LAMPS THE PROBLEMS FIRST MANIFEST IN THE NEED TO REPEATEDLY CHANGE BRAKE AND TAILLIGHT BULBS, AND THE DIMMING OF THE HEADLIGHTS, WHICH CONTINUES. THEN, SPORADICALLY, THE SPEEDOMETER STOPPED FUNCTIONING, OR ONLY REGISTERED A FRACTION OF THE SPEED THE VEHICLE WAS TRAVELING. AFTER THAT, AT START UP, THE "FUEL LEVEL LOW" WARNING, WHICH ACTIVATES WHEN THE VEHICLE DETERMINES IT HAS FUEL TO TRAVEL 40 ADDITIONAL MILES, STARTED TO CHIME WHEN THERE WAS MORE THAN ONE-HALF TANK OF FUEL. THE WARNING ALSO NOW ISSUES WHENEVER THE VEHICLE IS REFUELED. THE POTENTIAL FAILURE OF THE EXTERIOR LIGHTING SYSTEM PRESENTS A CLEAR HAZARD TO THE OCCUPANTS OF THE VEHICLE AND OTHERS - THE DRIVER WOULDN'T BE ABLE TO SEE WHERE HE IS GOING, AND OTHER DRIVERS WOULDN'T BE ABLE TO SEE THE VEHICLE HEADING TOWARD THEM. THE FUEL SYSTEM ISSUES COULD LEAD TO UNEXPECTEDLY RUNNING OUT OF FUEL, CREATING THE POTENTIAL FOR A DISABLED VEHICLE OR ITS DRIVER BEING HIT BY ANOTHER. IN ADDITION, DEPENDING ON THE CAUSE OF THE MALFUNCTION, THE VEHICLE COULD BE SUSCEPTIBLE TO FIRE. WITHOUT A FUNCTIONING SPEEDOMETER, THE DRIVER CAN EASILY TRAVEL TOO FAST FOR CONDITIONS, OR ENDANGER HIMSELF AND OTHERS IN A CONSTRUCTION ZONE. CURRENTLY, UNTIL THE SPORADIC PROBLEMS BECOME REGULAR, THE GARAGE WILL NOT FIX THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347067August 3, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2004 GMC ENVOY 4.2 LITER ENGINE - DEFECTIVE EXHAUST MANIFOLD. NOTICED CASTING CRACK AT 81,000 MILES REPLACED COMPLETE MANIFOLD, 02 SENSOR, GASKETS AT 89,000 MILES. ACCORDING TO DEALER NO RECALL OR EXTENDED WARRANTY ON THIS PART THAT MANY OTHERS HAVE HAD CRACK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346440July 31, 2010SERVICE BRAKES, HYDRAULIC
WHILE ON OUR WAY BACK TO OUR MOTOR HOME THE BRAKE PEDAL ON MY 2008 GMC ENVOY WENT TO THE FLOOR WHEN I TRIED TO STOP IN HEAVY TRAFFIC ON HWY 503 IN THE STATE OF WASHINGTON. AFTER PUMPING THE BRAKE QUICKLY I WAS ABLE TO REGAIN SOME BRAKING POWER. WHEN I CALLED THE LOCAL GMC DEALER (CARR GMC) IN VANCOUVER THE SERVICE ADVISER CONFIRMED THAT IT WAS THE MASTER CYLINDER. NOW THIS HAPPENED ON TUESDAY JULY 20, 2010, THE SERVICE ADVISER GAVE ME AN APPOINTMENT FOR THURSDAY JULY 22 BETWEEN 9:00 TO 9:30 AM. I ARRIVED AT 9:10 AM AND WAS TOLD THAT IT WOULD TAKE 2-1/2 TO 3 HOURS TO DIAGNOSE THE PROBLEM. NOW THIS WAS THE SAME PERSON THAT TOLD ME ON THE PHONE TWO DAY PRIOR THAT I HAD A BAD MASTER CYLINDER. NOW I JUST DROVE THIS CAR 48 MILES WITH THE BRAKES NOT WORKING PROPERLY. THE DEALER DID NOT HAVE A MASTER CYLINDER IN STOCK AND WAS HAVING ONE OVERNIGHTED IN FROM LANCING, MI AND WOULD CALL ME WHEN IT WAS REPAIRED. NOW I DON'T KNOW OF HOW MANY OTHER VEHICLES THIS HAS HAPPENED TOO, BUT HAVING A MASTER CYLINDER FAIL ON A CAR THAT HAS ONLY 31,000 MILES ON IT IS NOT GOOD AND A REAL SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346530July 31, 2010VISIBILITY:REAR WINDOW WIPER/WASHER
AFTER STORING CARGO IN THE REAR OF MY 2004 GMC ENVOY XL, I REACHED FOR THE HANDLE ON THE TAILGATE TO CLOSE IT AND ONCE I STARTED TO PULL DOWN AN INCH OR TWO THE ENTIRE REAR WINDOW SHATTERED. THERE WAS NO WARNING OR CRACKS OR DAMAGE IN THE GLASS PRIOR TO THE INCIDENT. I WAS COVERED IN A SHOWER OF GLASS AND SHARDS WERE IN THE CAR, ON THE GROUND AND IN MY SKIN. I HAVE OWNED THE VEHICLE APPROX THREE YEARS AND IT CURRENTLY HAS 88K MI ON IT. THE ENTIRE REAR WINDOW NEEDS TO BE REPLACED. BASED ON MY RESEARCH I FEAR THIS MAY HAPPEN AGAIN WHICH WOULD BE HAZARDOUS TO ANYONE IN THE VICINITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10346038July 29, 2010FUEL SYSTEM, GASOLINE
I HAVE A 2006 GMC ENVOY. THE GAS GAUGE HAS BEEN STICKING AND NOT SHOWING CORRECT GAS READING. VERY FRUSTRATING AND AFTER RESEARCH IT SEEMS TO BE A COMMON PROBLEM. TOO EXPENSIVE TO FIX. THERE SHOULD BE RE-CALL. GMC WILL BE LOSING A LOT OF BUSINESS IF THEY CAN'T RECTIFY THIS FOR PEOPLE. WHAT A SHAME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346202July 29, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BROKEN MANIFOLD BOLTS WHICH IT APPEARS FROM SEARCHING THE INTERNET IS A COMMON PROBLEM ON GMC V-8 ENGINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345922July 28, 2010ELECTRICAL SYSTEM
THE SPEEDOMETER DOES NOT REGISTER THE CORRECT SPEED. THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT IS PRETTY CONSISTENT. CALLED GMC AND WAS TOLD IT WOULD BE FIXED FOR FREE BUT WHEN I WENT TO DEALERSHIP THEY SAID NO. I STILL HAVE THE PROBLEM AND BELIEVE IT SHOULD BE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345937July 28, 2010FUEL SYSTEM, OTHER
THE FUEL GAUGE BECAME ERRATIC. THE FIRST THING THAT HAPPENED WAS WHEN THE FUEL TANK WAS FILLED, THE GAS GAUGE WENT TO EMPTY AND THE FUEL LIGHT CAME ON AS IF THERE WERE NO FUEL. IT REMAINED THAT WAY FOR SOME TIME. IT THEN WOULD FLUCTUATE WILDLY UNTIL A LARGE AMOUNT OF GAS HAD BEEN USED. NOW NOT SURE IF IT IS ACCURATE, EVEN THOUGH THE GAS LIGHT HAS GONE OFF AND IT IS NO LONGER DISPLAYING AS EMPTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0