Genesis GV70 Complaints (2023)

70 consumer complaints on file.

#11773217October 23, 2026
VEHICLE SPEED CONTROL
The contact serviced a 2023 Genesis GV70. The contact stated that the RSPA (Remote Smart Parking Assist) feature was used to remotely move the vehicle from the parking space and the vehicle was turned off. However, moments later the vehicle was restarted and shifted into reverse(R) and the vehicle unintendedly accelerated and crashed into another parked vehicle. The contact stated that during the failure the vehicle was driving approximately 20 MPH. Additionally, while depressing the brake pedal, the vehicle failed to stop or decelerate. The gear selector and START/STOP button were pressed but was inoperable. The failure mileage was 27,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11767866September 29, 2026
ELECTRICAL SYSTEM
There is an intermittent malfunction on startup. A warning alarm and large graphic saying, "check tire pressure monitoring system." The vehicle has a full bumper-to-bumper warranty from the manufacturer. I have documented the problem through multiple videos and pictures, but since the diagnostic codes show everything is fine, the dealer is refusing to do anything at all. I don't feel safe driving a car that has random alarm warnings regarding tire pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767083September 26, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle experienced difficulty starting, followed by the engine nearly stalling. Immediately afterward, diagnostic trouble code P0087F0 (Fuel Rail/System Pressure Too Low) was triggered and stored as an open code. This indicates the fuel rail/system pressure dropped below the level needed for normal engine operation, meaning the engine was not receiving adequate fuel. The failed component appears to be the fuel delivery/fuel pressure system (fuel pump or fuel rail). The vehicle is available for inspection upon request. My safety may be put at risk because the engine nearly stalled while driving, which could cause a sudden loss of power in traffic, while merging, or at highway speed. The problem has not yet been confirmed by a dealer; I have an appointment scheduled but the earliest availability was approximately one month out given the severity of the symptom. There were no prior warning lamps or messages before this incident. The trouble code and symptoms (hard starting, near-stall) appeared together for the first time on the date of this incident. I am also aware that other 2022-2023 Genesis GV70 owners have reported this identical P0087F0 code with matching symptoms in connection with known fuel pump/fuel line defects (NHTSA recalls 24V-282 and a more recent 2026 fuel line recall). I checked NHTSA's VIN lookup tool and my vehicle does not currently show as included in either recall population, despite the matching symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766436September 23, 2026
ENGINE
I had noticed my GV70 had not been functioning correctly for about 3 weeks prior to scheduled maintenance due. The vehicle has become slow and sluggish accelerating. Was concerning as I had pulled out in traffic not expecting limited acceleration. NO check engine or warning signs displayed. I traveled from Midland, TX to Genesis of Grapevine for scheduled maintenance to be performed. Later that day was informed that my radiator had been crack. Due to road debris and my extended warranty would not cover it most likely. Of course road damage would have had caused this as my expensive vehicle has never been off road. After researching Genesis Forum I have learned that this is a structural defect that has been corrected on later models. So Genesis has obviously taken corrective measures to prevent this from happening on newer year models. This is something that should have been corrected with a recall. Now it is being deemed as road damage. Please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766258September 22, 2026
EXTERIOR LIGHTING
The headlight assemblies, both headlights, (headlamp housing) failed due to structural factory stress fracturing. The polycarbonate outer lens has developed clean, horizontal hairline cracks originating directly from the sealed lower edge where the housing meets the internal bumper brackets. This structural failure has breached the factory seal, causing severe water pooling inside the light assembly. Yes, the vehicle and the failing component are available for inspection upon request. The severe water accumulation inside the headlamp assembly poses an immediate night-driving safety hazard. Moisture intrusion directly exposes critical electrical connections and LED components to pooling water, risking a sudden, catastrophic short-circuit and total headlight failure while driving at night. This would instantly compromise forward visibility and reduce the vehicle's visibility to oncoming traffic. Yes. The physical water accumulation and the structural hairline cracks were confirmed during a physical inspection at an authorized Genesis dealership service center. The dealership confirmed the presence of the moisture breach but attributed the damage to external influence, despite a total lack of any external impact marks. Yes, it has been inspected by the manufacturer. Visual photographic evidence of the failing headlamp component was formally escalated to Genesis Corporate Customer Care (Case #43274801). The corporate case manager conducted a digital review of the component and subsequently sided with the local dealership's denial of warranty coverage. There were no dashboard warning lights or prior to the failure. The first physical symptom appeared (cracks) appeared recently, but condensation was present at purchased. Upon closer inspection of the pooling water, the clean horizontal stress fractures along the bumper seam became visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765829September 21, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
While driving on the expressway during rush-hour traffic, multiple warning lights illuminated on the dashboard and several error messages appeared. At the same time, the vehicle began repeatedly jerking while I was traveling at low speed in heavy traffic. I continued driving for approximately 10 seconds, but the jerking continued. Because of the unusual vehicle behavior and the warning messages, I pulled over to the side of the road. After stopping, I attempted to shift the transmission into Park, but the vehicle would not allow me to change the gear. I turned the engine off and restarted the vehicle, but I was still unable to shift the vehicle into Drive. I attempted this three times. On the third attempt, the vehicle finally allowed me to shift into Drive, but the check engine light remained illuminated. I subsequently took the vehicle to the dealership for inspection. The dealership stated that they updated the vehicle's software and reset the error codes. I am reporting this incident because the vehicle unexpectedly began jerking in heavy traffic, displayed multiple warning/error messages, and temporarily prevented me from changing the transmission gear. The inability to shift the vehicle normally and the sudden jerking created a potentially dangerous situation while driving on the expressway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757429August 17, 2026
ELECTRICAL SYSTEM
My AC in my 2023 GV 70 stopped working. Apparently this is a known defect but I was never notified. Im currently in NC, 3 hours from my home in [XXX] where the heat index is 110 degrees. Now i have to drive home to get service without AC. I reached out to the dealer four times today including the service manager, service coordinator and Anthony the GM but no one has returned my call. I called Genesis customer service and their response was “sorry no appointments until late next week and we have no loaners until late September”. Clearly, no one at Genesis at the dealer level or corporate cares enough to help me solve this problem so I am forced to find an independent mechanic who can work on my vehicle and rent my own car until it’s repaired. This is completely unacceptable especially for a luxury vehicle. First, not being notified of a problem Genesis has known about for a long time so i could repair it before it’s become a calamity (where i am now). Second, no one cares enough to help me solve their defective parts problem! I expect Genesis to pay for both the repairs and my rental plus any additional out of pocket expenses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754462August 3, 2026
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
CORRECTION TO NHTSA COMPLAINT 11754243 (8/2/2026). That complaint was submitted late at night with assistance; several fields were entered wrong and the electrical failure history was omitted. Apologies for the error. Please associate this with XXX. CORRECTIONS: Vehicles towed - YES, TWO, not "No"; my Genesis is still at the dealer it was towed to in [XXX]. Injured - THREE, not 1. Police report - YES, not "No". Mileage about 23,500. Speed at T0 per the EDR - 23 km/h, about 14 mph. OMITTED AND MATERIAL: Before this crash the vehicle STARTED ITSELF TWICE WITH NO HUMAN COMMAND - no key press, no remote start, nobody in it. Separately the entire system went completely black, causing TOTAL ECU AND ECM FAILURE. The vehicle lost electrical integrity. WHY THAT MATTERS: Genesis Service Campaign 914G is "ECM Update - P030X Misfire"; its remedy is "Update the ECM (Engine Control Module) software." It covers 2022-2023MY GV70 (JK1) built 3/29/2021-3/4/2025, VIN starting KMU. My VIN is [XXX], a 2023 GV70. Owner notice was due September 2025. The campaign was still open and unremedied when the car crashed 12/3/2025. THE EVENT: Exiting a highway at low speed with no impact, collision or obstacle of any kind, the airbags deployed spontaneously. The deployment caused loss of control and a three-vehicle collision. The deployment caused the crash. No warning lamp or symptom preceded it. FAULT HISTORY: B139500 cross coupling (SRS firing-loop interconnection fault), B1650 (airbag control unit fault history), and multiple LOW VOLTAGE codes. An electrical system that starts an engine uncommanded and blacks out an ECU can fire a restraint with no crash. EDR: The report states the EDR is part of the Air Bag Control Unit and that if ACU power is lost during an event, all or part of the data may not be recorded. Manufacturer closed its claim with no repair or explanation. Vehicle and ACU remain available; no dealer diagnostic was done on the ACU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11754243August 2, 2026
AIR BAGS, ELECTRICAL SYSTEM
While exiting a highway at normal speed and with no impact, collision, or obstacle of any kind, the airbags in this 2023 Genesis GV70 deployed spontaneously. The unexpected deployment caused me to lose control of the vehicle, and a three-car collision followed. I sustained a head injury and aggravation of a pre-existing traumatic brain injury; I remain under medical care. There was no crash before the deployment - the deployment caused the crash. No warning lamps, messages, or symptoms appeared before the failure. The vehicle was reported to the manufacturer, which opened a claim and later closed it without repair or explanation; a second manufacturer case review is open. I have demanded preservation of all vehicle data, including event data recorder and telematics records, and independent inspection was arranged. The vehicle and the airbag control unit remain available for inspection on request. The problem has not been reproduced by a dealer, and to my knowledge no dealer diagnostic has been performed on the airbag control module.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11753067July 27, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744516June 16, 2026
EXTERIOR LIGHTING
Left front headlight accumulates significant amount of water that worsens with rain events. Places water in proximity with LED lamps and wiring creating risk of electrical shorts and lamp failure. This is known issue addressed by a Genesis TSB, but no recall has been initiated despite safety concerns,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742374June 5, 2026
VISIBILITY:WINDSHIELD
The contact owns a 2023 Genesis GV70. The contact stated that while the vehicle was parked, the contact noticed that the windshield had cracked at the bottom without impact. The contact stated that the crack had progressively expanded. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738574May 18, 2026
EXTERIOR LIGHTING
Excessive amount of moisture inside my headlight. Affects how bright my headlight is at night and is now prone to failure. Dealership has documentation of the issue and is making it very difficult to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735474May 4, 2026
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2023 Genesis GV70. The contact stated that while driving approximately 80 MPH on a toll road, the vehicle suddenly stalled and stopped on the on-ramp. The contact pressed the accelerator pedal and the drove forward and operated as normal. The cause of the temperary failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720100February 24, 2026
TIRES
The contact owns a 2023 Genesis GV70 equipped with Michelin Tires, Tire Line: Primacy Tour, Tire Size: 255/40/R21, DOT Number: (N/A). While driving approximately 70 MPH, the vehicle started violently swerving from right to left, nearly causing a crash into a concrete median. The driver was able to regain control of the vehicle and safely drove to the residence. A tow truck driver was called to the residence and discovered that the rear driver’s side tire had extensive tread separation. The vehicle was towed to the local dealer, who determined that the rear driver’s side strut, brake line, fuel filler neck, inner fender, parking brake wiring harness, and rear driver’s side brake line were damaged during the failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 11,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718866February 18, 2026
ENGINE, POWER TRAIN
My car exhibited a random loss of power which led to dangerous driving conditions. At times, when I wanted to accelerate to pass a vehicle on a two lane highway, I would enter the left lane to pass a vehicle and had zero acceleration which left me in a vulnerable position relative to oncoming traffic. Other times, the vehicle would not accelerate from a stop, rev to high RPMs and not shift out of 3rd gear without manual intervention. Another time, I was accelerating to make a lane change and the vehicle lagged, nearly causing a rear end collision by the vehicle behind me. There were no warning indications whatsoever on the dash, but I my OBD-II code reader indicated "P26CB00". When I researched this, I took my car into the dealer. The were able to replicate the problem and informed me that my vehicle had a punctured intercooler radiator which was caused by a road hazard and therefore would not be covered under warranty. After my inspection, I noticed a design flaw in the lower portion of the grill which allowed objects to impact the lower radiator without any protection whatsoever. Apparently, this leak caused my car's turbo system to not engage which is why there was a random loss of power. The repair of the radiator and water pump (which they said had failed because it ran dry) was over $2500. The dealer told me that they had had another Genesis GV70 with the same issue the prior week but that all cars have some unresolved problem or another. Based on my experience, this was a serious safety issue and so I also reached out to Genesis Corporate on 2/12/26 and they assigned it case #42240745. I have not heard back from them as of yet. Several people have posted about the issue on GV70 internet forums: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716286February 6, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning comes on and the car completely stops. We are traveling and it happened twice on busy hwy. We were not hit but came perilously close both times. We took our car in for service and asked that they disconnect this because we have had the problem before. They said they did. It has find for about 2 months and now is starting again even though it’s supposedly disconnected. There is no warning before this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715192February 3, 2026
VISIBILITY/WIPER
I was driving down highway, no cars nearby. Heard a loud pop. Found a crack in the lower left portion of the windshield. No chip or rough spot outside or inside of window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712634January 22, 2026
VISIBILITY/WIPER
The windshield cracks and chips very easily. Long crack lines develop after windshield obtains a small chip from a small rock. This is the third windshield replacement in a year’s time. Windshield is too thin and could create a dangerous situation. Reported to my auto insurance company. Other Genesis GV 70 owners have reported similar problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711089January 15, 2026
STRUCTURE:BODY
Dear NHTSA Safety Team, I am writing to report a potential safety-related defect involving my vehicle and to request confirmation that this concern is properly documented. I own a 2023 Genesis GV70. The interior door panel material on both front doors is peeling and delaminating under normal use. The material separation exposes loose and sharp edges on the door panels, creating a potential risk of cuts or injury to vehicle occupants and interfering with normal use of the door area. The condition appeared prematurely and has worsened over time. The dealership inspected and documented the issue but declined repair. No crash or injury has occurred, but I am concerned about the ongoing safety risk. Please advise if any additional information or documentation is needed. I have photographs available upon request. Thank you for your time and attention to this matter. Sincerely, [XXX] City/State: Chicago, IL 60619 Vehicle: 2023 Genesis GV70 Mileage: 47532 VIN: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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